rustic101

Hi Team,

I have received an email from the co-owner of Wellington Motorcycles. Pasted below is a direct copy of that email... Today (26/02/10) I received a refund cheque for $247.58. To Steve and Wellington Motorcycles thank you for admitting fault and rectifying this.

I have however decline the next service at Wellington Mototcycles.

------

Hi Kenneth; after reviewing your service work it has come to my attention, that you have had the valve clearances checked at 12000 km as has been the case on previous models, which had the clearances checked at both 12000 and 24000 kms, Suzuki had rescheduled the need for this to be carried out on your model, and set the first requirement for checking the valve clearances at 24000 kms, unfortunately our service writer did not pickup on this, and subsequently gave the mechanic the advice to check the valve clearances ahead of the recommended schedule, I apologize for this and will arrange the credit for this work carried out, should you wish to return your bike at the 24000 kms we would be happy to carry out the valve clearance check at no charge, I again would offer as previously discussed to look at your other concerns, feel free at any time to stop by and see myself or our service manager Bruce Lewis,

---------