Boyd Motorcycles Hamilton

[tri boy]

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While we're on the subject..... John in the parts department is VERY good/helpful, too!

True dat.
Probably one of the most approachable accessory blokes in the country.
He has the wholesalers wrapped around his lil finger due to the amount of stock he moves.
If there is a more friendly and savy acc guy around, I've yet to meet him/her.

[Tink]

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Thta could go for Colemans in Auckland, I mean do you have to wheel the bike outa the store to get service. In fairness tho the accessory department is pretty good. It could also apply to the Yamaha store in Penrose. I went it there wandered around the shop, and didnt even see a soul. I should have wheeled a new R1 outa the dooe and see what kind of reaction I get.
Am thinking of going to the Tron today for a ride. Might just call into boyds and see how good they are.

And did anyone ask if we needed help in Boyds today, NOPE! Had my bike in there though big dirty biker girl grin.... damn rock on October.

[slofox]

Somebody in the workshop is a little optimistic with the old tyre pressures (during servicing) though - wondered why the back was a little lively on Sunday. Checked the pressure - rear tyre was 47.5psi...front was OK....bit surprised by that. Still, even I could fix it...

[What?]

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I have been into Hamilton Honda twice and they have only acknowledged my existence once. And that was because i wanted to buy something. First time i went in i didn't see anyone anywhere!

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I had the same experience with Hamilton Honda. Walked around for ten minutes then spied someone way down the back chatting to a friend. Stood next to them waiting and looking expectantly for ages and they totally ignored me so I left. Was only looking to spend $400 on gear, but it went to Boyd's instead who have been helpful and given me a good price on everything I have bought.

Funny old world, innit? I went in to Hamilton Honda on Friday for a WOF. No appointment, and never been to them before. The service was exemplary, they gave me a bloody nice cup of coffee, offered me a bike to take away (not needed) and stored my gear away safely whilst I went to work. Based on that, I'd definitley go back.

[cave weta]

This thread is a great read!
- I notice that the service standard at Hamilton Motorcycles across the road from Boyds is not even mentioned!?- is that because no one ever goes in there?

[flyingcr250]

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This thread is a great read!
- I notice that the service standard at Hamilton Motorcycles across the road from Boyds is not even mentioned!?- is that because no one ever goes in there?

ive delt with them before, i wanted to buy a brand new kx 250 and they just fobbed me off, i dont know if it was because i was young or something, but they lost a $10,000+ sale just because no one took me seriously. on another occasion i went in looking for a gasket for a clutch cover for my old '91 KDX 250 they couldnt source one for me and basicly told me to get lost. i went across the road to boyds and asked john about the gasket, 30mins and a few phone calls later he had the gasket on its way for me, ive delt with boyds ever since.

[carver]

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ive delt with them before, i wanted to buy a brand new kx 250 and they just fobbed me off, i dont know if it was because i was young or something, but they lost a $10,000+ sale just because no one took me seriously. on another occasion i went in looking for a gasket for a clutch cover for my old '91 KDX 250 they couldnt source one for me and basicly told me to get lost. i went across the road to boyds and asked john about the gasket, 30mins and a few phone calls later he had the gasket on its way for me, ive delt with boyds ever since.

that is because kawasaki's are shit

[pc220]

did you forget to take your medication this week carver ?

[flyingcr250]

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that is because kawasaki's are shit

agreed....

[carver]

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did you forget to take your medication this week carver ?

no, i have had a handfull of viagra, meth and e this weekend

[sil3nt]

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This thread is a great read!
- I notice that the service standard at Hamilton Motorcycles across the road from Boyds is not even mentioned!?- is that because no one ever goes in there?

Not really a big fan although i do get my work done there.

They are a small store and there isn't really much to say about them. Because there is never any one in there you do normally get a hello which is a bit better than others.

Sales guy isn't the best. Parts girl is pretty hopeless. Head mechanic can come across really arrogant sometimes. Other mechanics seem all good.

Don't go there looking to get parts. They ring one person they don't bother looking for good deals.

[Movistar]

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Not really a big fan although i do get my work done there.

They are a small store and there isn't really much to say about them. Because there is never any one in there you do normally get a hello which is a bit better than others.

Sales guy isn't the best. Parts girl is pretty hopeless. Head mechanic can come across really arrogant sometimes. Other mechanics seem all good.

Don't go there looking to get parts. They ring one person they don't bother looking for good deals.

I haven't brought anything from them, but I have visited the place.

The staff couldn't have been friendlier!

They even asked the Dold's rep to bring around an Arai helmet that I specifically said to them I wouldn't be buying, but it was 'No problem'

Ended up spending about an hour and a half there just checking things out, drinking their coffee and having a chat.

I'll go back there again...I might even buy something this time!

[tri boy]

Re Hamilton m'cycles.
Heath, (the salesman owner) lets his products do the saling for him, (Ducati/Triumph/BMW/Kawa) have good names and the riders of these brands usually have done their homework.
In saying that, he always answers whatever Q's people have, but has a more laid back approach to sales.
Kat in spares isn't going for the bulk market, they mainly focus on set brands like Arai, BMW clothing etc. (remember, they market themselves as "the big bike shop").
Mike, (w/shop manager) can come across a bit brash, until you get to know him. Lots of requests, demands are put on w/shop managers, (this I know well), so forgive him if he isn't always the perfect diplomat.
Matt and the other boys are excellent. Very knowledgeable across the brands.
The place is always tidy and full of lovely new bikes. Call in and drool.

[Dodgy1]

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Re Hamilton m'cycles.
Heath, (the salesman owner) lets his products do the saling for him, (Ducati/Triumph/BMW/Kawa) have good names and the riders of these brands usually have done their homework.
In saying that, he always answers whatever Q's people have, but has a more laid back approach to sales.
Kat in spares isn't going for the bulk market, they mainly focus on set brands like Arai, BMW clothing etc. (remember, they market themselves as "the big bike shop").
Mike, (w/shop manager) can come across a bit brash, until you get to know him. Lots of requests, demands are put on w/shop managers, (this I know well), so forgive him if he isn't always the perfect diplomat.
Matt and the other boys are excellent. Very knowledgeable across the brands.
The place is always tidy and full of lovely new bikes. Call in and drool.

I used to own a F650GS Beemer that I bought from Hamilton Motorcycles. It was a good second hand one with about 14k on the clock. I had owned it for roughly a year when I took it for a wof at Hamilton Motorcycles. It failed cos the headset bearings were knackered so I got a new set of aftermarket bearings cos the beemer ones were gold plated apparently. I had Frau beemer in a million bits in the shed and had cause to phone Heath on an unrelated matter(Fork seals I think) and when he found out was goin on with my bike he says he will phone me back in 5. True to his word he phones me back....Put that bike of yours on a trailer with all the bits and bring it up here he says....I have to say at this point that my bike was well out of warranty but he had it reassembled by the guys in the workshop with the genuine beemer bearings wof'ed and ready to ride home the next day and all he charged me was an hour and half's worth of labour.Now things may have changed up there over the years but I will definatly go back if ever I'm in the market for another beemer. Exceptional

[Smiff-ta]

Very interesting reading, keep the stories coming!