Customer service?

**DEATH_INC.** · 14th March 2011, 07:03

How's this for a reply to an enquiry a mate sent to them....

-------Original Message-------

From: Gone in 60 Seconds Motorcycles Ltd
Date: 03/13/11 19:18:32
To: XXXXX@xnet.co.nz
Subject: RE:

Last Email,

Find someone Else Thanks !

We don't work well with people like ya self starting
off so badly at the start ! We don't work with dictators ! only customer that want
perfection in ABS or Carbon Fairings, we supply this service to customers that have
a need for high end Race Bikes, Motorcross Bikes, Street Bikes ,parts !

We don't need your work !

Thanks ,

Kim,Office,Sales

Gone in 60 Seconds Motorcycles
( Licensed Motorcycle Dealers )
World Wide Import & Export of Motorcycles, Parts & Fairings
All Makes & Models - Road,Track & Motorcross
We also stock & supply Aviation Fuel to order
www.gonein60secondsmotorcycles.com
Skype"gonein60secondsmotorcycles

Phone : +64 072180046 or +64 0212150212

PO.Box 832, 7th Ave, Zip 3110 Tauranga

New Zealand

Thank you,

From The Team

It started from a rather simple request for some close ups of their carbon products

**nodrog:Me** · 14th March 2011, 07:21

Do you know if they have a shop?

Fanny.

**DEATH_INC.** · 14th March 2011, 07:31

Originally Posted by auntfanny

Do you know if they have a shop?

Fanny.

No, not sure, but they have a few bikes, I guess they'd have to have them somewhere.

**Virago** · 14th March 2011, 07:36

Why haven't you posted up your mate's enquiry, so we can see both sides of the story...?

**DEATH_INC.** · 14th March 2011, 07:49

Originally Posted by Virago

Why haven't you posted up your mate's enquiry, so we can see both sides of the story...?

I don't have the initial enquiry (I think it was done via their website), but this is the second message he sent....

'I'd like to see some high quality pics of the carbon fibre you sell before I spend my coin (like I asked for in the initial email), so my bike is irrelevant at this stage. If I am happy with the quality/finish of the product you are trying to sell, then I'll take the next step.

XXXXX'

There ya go.

**Virago** · 14th March 2011, 08:11

Ah, okay. I wonder about the wording of the original request?

Many manufacturers or agents may be wary of internet requests for high-resolution photos - it may be a prospective competitor fishing for data. Your mate's evasive (and slightly antagonistic) response wouldn't help the matter.

Having said that, their final response seems rather unusual.

**Elysium** · 14th March 2011, 08:15

Gotta love the web site. Never heard of a motorcycle related web site using Korn as their theme music.

**Jeff Sichoe** · 14th March 2011, 08:23

Maybe they don't have any local stock so can't just take 'high quality pics of the carbon fibre'?

Does seem a bit rude from Kim however!

**blacksheep500** · 14th March 2011, 09:18

They must be doing really well to be fobbing off customers like that . Recession? What recession???

**imdying** · 14th March 2011, 09:43

Shit (almost ferkin retarded) website, no good pictures... save your money, it'll be cheap arse Chinese imported shite.

Whoever made the website needs a kick in the head, unless they were being paid to make it unfriendly.

Gone in 60 seconds, and a Korn song? Virgin and Bruckheimer films should have no trouble having the place shut down then...

Gone in 60 Seconds · 14th March 2011, 09:51

Hi everyone ,

My name is Kim ,And i work for Gone in 60 Seconds Motorcycles,

We are on trademe and have a listing for Bikes and fairings ABS and Corbon Fiber !
We got a email from trade me for pach asking us for photos of all or Fairing and corbon fiber Kits,?
We then reply to this email and we asked them for what kind of motorcycle do you want the Carbon fairings for,..... All we got back was= thats not what we asked you for so my bike is irrelevant !

Well you see everyone it is of Importance so we can send customers the wright info for there bikes ? Is that to much to ask !

With the net now days other manufacturers copy- steal and without permission or legal right photos and ideas ! its a big problem now days ,i,e Look at China !

They gave us two different emails to reply to as the first one for what ever reason" they said not to reply to ?

This is the first email that we sent ,

Hi there,

So what are you after for the bike, carbon fairings ? and what kind of bike are they for ?

Thanks,

Kim,Office,Sales

So everyone please make your own mind up, as said two sides to everything in life !

Thanks ,

Kim,Office,sales Gone in 60 seconds Motorcycles

**nodrog:Me** · 14th March 2011, 09:51

I am keen for a brand new 2011 R1 for $18500!

Fanny.

**imdying** · 14th March 2011, 09:58

Awww Kim, any chance we could get all that in English?

**Little Miss Trouble** · 14th March 2011, 10:00

Originally Posted by DEATH_INC.

How's this for a reply to an enquiry a mate sent to them....

-------Original Message-------

From: Gone in 60 Seconds Motorcycles Ltd
Date: 03/13/11 19:18:32
To: XXXXX@xnet.co.nz
Subject: RE:

Last Email,

Find someone Else Thanks !

We don't work well with people like ya self starting
off so badly at the start ! We don't work with dictators ! only customer that want
perfection in ABS or Carbon Fairings, we supply this service to customers that have
a need for high end Race Bikes, Motorcross Bikes, Street Bikes ,parts !

We don't need your work !

Thanks ,

Kim,Office,Sales

Gone in 60 Seconds Motorcycles
( Licensed Motorcycle Dealers )
World Wide Import & Export of Motorcycles, Parts & Fairings
All Makes & Models - Road,Track & Motorcross
We also stock & supply Aviation Fuel to order
www.gonein60secondsmotorcycles.com
Skype"gonein60secondsmotorcycles

Phone : +64 072180046 or +64 0212150212

PO.Box 832, 7th Ave, Zip 3110 Tauranga

New Zealand

Thank you,

From The Team

It started from a rather simple request for some close ups of their carbon products

To be honest I'm surprised your mate even bothered to submit an enquiry, with a website like that I sure as shit wouldn't!

**nodrog:Me** · 14th March 2011, 10:02

Originally Posted by Gone in 60 Seconds

Hi everyone ,

My name is Kim ,And i work for Gone in 60 Seconds Motorcycles,

We are on trademe and have a listing for Bikes and fairings ABS and Corbon Fiber !
We got a email from trade me for pach asking us for photos of all or Fairing and corbon fiber Kits,?
We then reply to this email and we asked them for what kind of motorcycle do you want the Carbon fairings for,..... All we got back was= thats not what we asked you for so my bike is irrelevant !

Well you see everyone it is of Importance so we can send customers the wright info for there bikes ? Is that to much to ask !

With the net now days other manufacturers copy- steal and without permission or legal right photos and ideas ! its a big problem now days ,i,e Look at China !

They gave us two different emails to reply to as the first one for what ever reason" they said not to reply to ?

This is the first email that we sent ,

Hi there,

So what are you after for the bike, carbon fairings ? and what kind of bike are they for ?

Thanks,

Kim,Office,Sales

So everyone please make your own mind up, as said two sides to everything in life !

Thanks ,

Kim,Office,sales Gone in 60 seconds Motorcycles

Have you guys got a showroom? I am liking the price of the R1.

Fanny.