Would you trust a dealership?

[lozz900]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..

[Max Preload]

no...

[Shaun Harris]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..



There are good and bad mate!!! Hence this deal, and you know exactually who Punch if reqd

$1.65 PER DAY SERVICE PLAN over the next 12 months =

$597-30 GETS YOU THE FOLLOWING DEAL

New Plymouth to Auckland- New Plymouth to Wellington

I will
1) Pick up your bike from your home or work
2) Return as above within 7 days
3) Full chassis strip down i.e.
Swing arm and suspension links removed
Full front end strip, triple clamps out etc
All inspected and RE packed and assembled with care and commitment to your life and baby!

# IF NEW PARTS OR LABOUT REQUIRED TO REPLACE, ++ $ FOR PARTS AND EXTRA LABOUR

Full inspection of all wheel bearings,
Wheel balance,
Disc condition,
Break pads and calliper condition
Front and rear breaks, receive a flush out of current fluid, and replaced with NEW Break fluid. (Product choice, OURS OR YOUR OWN?

# All consumables, i.e. Break fluid etc INC in the cost!

# IF NEW PARTS REQD, ++ $ FOR PARTS AND EXTRA LABOUR

Chain and sprocket inspection, and AS PER ABOVE RE $ COSTINGS

ENGINE

Will receive, New oil, New Filter, and shim clearance checked

# IF SHIMS REQUIRE CHANGING++$ FOR PARTS AND LABOUR

SUSPENSION WORK- MODIFICATIONS

As an agent of (CKT) For Ohlin’s and Race Tech (Here in my town)

Seals, oil, spring rate/s, modifications etc, all done with pleasure

Removal and Re Fitting of Forks and shock INCLUDED in the above plan cost!

( CKT) is offering a 3 stage modification maintenance plan

As a dedicated chassis shack WORK SHOP, Moto-Dynamix can also supply all gear related to Road bikes, clothing, parts, after market parts etc


6 WEEK BOOK IN PLAN

Deposit of $99-55 required, payments as above made weekly of $ 99-55

Bike WILL be collected on the 4th week, and returned on the 5th week, so back to you before total plan is paid for.

If you cancel your booking, YOU WILL NOT receive your first weeks instalment back!

This plan is for the following area’s to start with

New Plymouth to Auckland

New Plymouth to Wellington

MINUMIN OF 4 BIKES PER TRIP! PER WEEK.

MY GAURANTEE AND PROMISE

I will NOT fit any parts that I would NOT use myself

YOU WILL NOT HELP ME IN THE WORK SHOP

All bikes WILL be returned with DVD of Digital photos of the work being done, and a full spread sheet of the work done to your bike, GREAT FOR RE SALE PURPOSES


Sunday at millars car centre " Thanks Frosty"

We are going to be setting up at Millers car centre on Sundays, the reason for this, is for you the customer to come and talk with me face to face, so we can work out any work different or related to this offer, and as a way for determining if you need or require this work to be done, and to confirm bookings.

FROSTY:Me



So for those of you that don't know.
The Auckland thing is on sunday the 17th of May.
It will be at MILLARS CAR CENTRE
25 CORBAN AVENUE
HENDERSON

Car/Trailer parking is OVER THE ROAD in the carpark. -Sorry I just dont have room for half a doven cars/trailer actually in the yard.
The main workshop is where Shaun will be based.


RE Suspension work

These Sunday's will be also used to messure up sag settings on your bike, for me to make an educated opinion of what work at what cost you may need or want doing, to improve your ride, and make it safer to ride.


EMAIL OR PHONE ONLY PLEASE


I PROMISE AND GUARANTEE MY WORK WITH YOUR LIFE!
__________________
shaun@motodynamix.co.nz

027-2559143


http://www.kiwibiker.co.nz/forums/sh...ad.php?t=98594

http://www.skachillracing.co.nz/about.php

www.ricoh.co.nz

[YellowDog]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..
The retard who put your life at risk needs a good smack in the mouth.

IME - Most bike mechanics are bikers and would not do something so stupid. There's no excuses. I do trust the dealership I use and I have changed a couple of times until I found one able to communicate at the right level.

I hope you have told them what you have found and that you are more likely to see 'A Rocking Horse have a Shit' than use these wankers again.

[McDuck]

Is there any chance the owner wanted the cheepest job under the sun? If so and he wouldnt pay for any more can you really be hard on the spanner man?

[DEATH_INC.]

If you know who did the job, go talk to them....find out the facts for yourself, then you'll have a better idea what to do.
edit; I'll also just mention that regardless of anything else, if it's really unsafe, they are not allowed to do it.

[YellowDog]

Is there any chance the owner wanted the cheepest job under the sun? If so and he wouldnt pay for any more can you really be hard on the spanner man?
My understanding is that it wasn't the previous owner getting the bike repaired.

Regardless of any budget constraints, no mechanic should ever repair a motorcycle in full knowledge that it will be unbalanced and dangerous. And if he wasn't aware of this, he should not be a motorcycle mechanic.

Of course there is the possibility that this was a genuine mistake and the either the incorrect part was ordered or an incorrect part was already on the bike meaning that the correct part caused the problem. This is why you should always change in front or rear pairs, as differing wear levels can also have a similar effect.

And finally: This is the sort of problem that the Road Test prior to release is designed to address.

[DEATH_INC.]

Regardless of any budget constraints, no mechanic should ever repair a motorcycle in full knowledge that it will be unbalanced and dangerous.
You are not legally allowed to do an unsafe job. The words Not fit for purpose cover this. It applies to practices and products.

[p.dath]

I would probably go and talk to the owner of the dealership and let them know what happened. Remind them that if you had an accident and died the mechanic could be charged with negligent man-slaughter.

You may find out the owner is unaware, and may be shocked to find out what his employee did.

[NinjaNanna]

Don't know you or the bike you are talking about - but are you certain that the part is actually wrong?

What I'm meaning is that not all suspension units have both compression and rebound dampening in BOTH forks. Are you certain that this isn't the case here hence the difference between the internals?

If you are then as you were and I'll mind my own business.

[ypvs kiwi]

Interesting Post - I picked up a RGV250 a couple of months back which needed a litte engine work. The previous owner had just spent over $2k with his mechanic, within 2 hrs of getting the bike home it was condemed to the parts bin - the major problems as I saw them:

No oil in forks, seals shot to pieces
Drive chain links rusted solid
water in gearbox oil
no brake fluid in reservoirs
break discs worn well below spec
exhaust mounts broken

Please don't read this wrongly the purchase was my risk so no issue with the kid who sold it to me - however how a competent mechanic could allow the bike out of his shop a couple of months earlier in this condition shows a complete lack of proffessionalism. I would suggest the mechanic should have a least given him a list of faults, and refuse to work on it unless the safety critical ones would be fixed.

I think the moral is to only use people you trust and check all work carried out.

[smoky]

I don't trust any one really

Pays to check things out - but there's always going to be the risk of someone not doing there job properly

I use Boyds here in Hamilton, they seem reliable and honest, their mechanics have a very good rep; but I think they see my old bandit as a pile of shit, compared to what they normally work on, and therefore I get the feeling they do a bit of a quick job on it at times.

So for anything major - I think I'd try and find someone who cares about bikes, no matter how old or shitty it is

[AllanB]

I use Boyds here in Hamilton, they seem reliable and honest, their mechanics have a very good rep; but I think they see my old bandit as a pile of shit, compared to what they normally work on, and therefore I get the feeling they do a bit of a quick job on it at times.

So for anything major - I think I'd try and find someone who cares about bikes, no matter how old or shitty it is

Reliable and Honest - that's exactly what you want to hear regarding a workshop - thumbs up to Boyds then.

[Shaun]

I am Moto-Dynamix:niceone: YOu who ever you are, ( Any customer) will never recieve YOUR bike back incomplete or Not 100% finished.

I know what it is like to Die from poor quality workman ship

PS, have any one that has replied to the first post, actually read every one elses posts, or just posted?

[Taz]

I'm not a very trusting soul. I do all my own work. I trust me alot more than minimum wage apprentice at dealership. And I can take as long as I like to do the job properly without grumpy workshop manager or shop owner giving me the hurry up and causing corners to be cut. Most don't care about your bike as much as they care about relieving you of the contents of your wallet.

[Shaun]

I'm not a very trusting soul. I do all my own work. I trust me alot more than minimum wage apprentice at dealership. And I can take as long as I like to do the job properly without grumpy workshop manager or shop owner giving me the hurry up and causing corners to be cut. Most don't care about your bike as much as they care about relieving you of the contents of your wallet.


Read my post mate

[lozz900]

No the shop brought it broken and did the repairs themselfs

[lozz900]

I agree about the road test comment although, its pretty hard to iron out suspension setup on a test ride..

[lozz900]

I don't trust any one really

Pays to check things out - but there's always going to be the risk of someone not doing there job properly

I use Boyds here in Hamilton, they seem reliable and honest, their mechanics have a very good rep; but I think they see my old bandit as a pile of shit, compared to what they normally work on, and therefore I get the feeling they do a bit of a quick job on it at times.

So for anything major - I think I'd try and find someone who cares about bikes, no matter how old or shitty it is



Yes Ive been involved with Boyds for over 20 years and not once have i heard a bad word about them

[lozz900]

I'm not a very trusting soul. I do all my own work. I trust me alot more than minimum wage apprentice at dealership. And I can take as long as I like to do the job properly without grumpy workshop manager or shop owner giving me the hurry up and causing corners to be cut. Most don't care about your bike as much as they care about relieving you of the contents of your wallet.



Ditto. To me its a waste of time even taking it back to them because I simply dont trust what will done to save a buck, Hence pulling it down myself..

[Robert Taylor]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..

You are talking here about a set of Suzuki GSX1400 forks? Are you able to post some images of the stripped down components showing the differences?

[Taz]

Read my post mate

I did. Still not paying someone to do what I can do myself....

[Shaun]

I did. Still not paying someone to do what I can do myself....


Have a nice day,

[CookMySock]

[...] how a competent mechanic could allow the bike out of his shop a couple of months earlier in this condition shows a complete lack of proffessionalism. I would suggest the mechanic should have a least given him a list of faults, and refuse to work on it unless the safety critical ones would be fixed.It's not really feasible to run a down-town motorbike fixit shop and take the moral high-road on that. The customer DOES get the final say, unless the shop wants to never see them again, and turning it around to say its all the shops' fault and the customer is innocent, is just plain wrong.

Sure, there are some shops who take the moral high-road and offer a niche-market high-brow service, but with customers with modern bikes, deep pockets, similar morals, well they can charge whatever they like and get it. But the little 'onda and 'zuki shop on the corner, I don't think so.

Steve

[Robert Taylor]

It's not really feasible to run a down-town motorbike fixit shop and take the moral high-road on that. The customer DOES get the final say, unless the shop wants to never see them again, and turning it around to say its all the shops' fault and the customer is innocent, is just plain wrong.

Sure, there are some shops who take the moral high-road and offer a niche-market high-brow service, but with customers with modern bikes, deep pockets, similar morals, well they can charge whatever they like and get it. But the little 'onda and 'zuki shop on the corner, I don't think so.

Steve

if the job is going to be substandard and most importantly unsafe then a shop should refuse to do the job, fullstop.

The problem also is that the training at the national instution for motorcycle mechanics ( Petone ) is very very basic regards suspension. Assuming also that the mechanic(s) have attended. There are many journeymen in this game with no formal training and a number that have crossed over from related trades.

As suspension has become more sophisticated ( thats also arguable! ) its become a specialised stand alone trade in itself.

[Katman]

I had a customer bring his bike in to sort out a mid range flat spot. When I took it for a ride the first thing I noticed was the front brakes were fucked. I said "Mate, your front brakes are fucked". He said "Yeah, I was playing round with them on the weekend and they've been like that ever since". I said "Well, they'll need to be fixed". He said "Nah, I'm just worried about the flat spot".

I told him to take it away.

[CookMySock]

I told him to take it away.Good. But you can do that in Taupo where you can choose your customers, and pick the cream off the top. Do that in Waikikamukau and you go out of business.

Steve

[Sparky Bills]

Good. But you can do that in Taupo where you can choose your customers, and pick the cream off the top. Do that in Waikikamukau and you go out of business.

Steve



Maybe the case, but if he fixed the flatspot then the dude rode home, crashed and died whos at fault??

As Robert has said...
Can you post some pics showing the difference in the forks?
I wouldnt mind seeing them.

[Jantar]

...Sure, there are some shops who take the moral high-road and offer a niche-market high-brow service, but with customers with modern bikes, deep pockets, similar morals, well they can charge whatever they like and get it. But the little 'onda and 'zuki shop on the corner, I don't think so.

Steve
Its just the opposite. Its because I don't have deep pockets that when I take my bike in for repair I want the best job possible. The top quality job is the cheapest in the long run. Carry out a minimum repair on a worn or damaged part and you'll be repeating the same job (and more) in a very short time. Replace a worn or damaged part with a new OEM or better quality aftermarket one and you've got a reliable bike for a long time.

[Katman]

Good. But you can do that in Taupo where you can choose your customers, and pick the cream off the top. Do that in Waikikamukau and you go out of business.



I don't "choose" my customers. I occasionally "choose" what job I am prepared to get involved in.

"Pick the cream off the top"?????? You have no idea.

Go sell some ice cream.

[McDuck]

Go sell some ice cream.

Lol <hgvhgvhjv>

[Robert Taylor]

I don't "choose" my customers. I occasionally "choose" what job I am prepared to get involved in.

"Pick the cream off the top"?????? You have no idea.

Go sell some ice cream.

AND good motorcycle mechanics are notoriously underpaid, plus by and large the trade cannot afford to pay them more.

[dipshit]

Its just the opposite. Its because I don't have deep pockets that when I take my bike in for repair I want the best job possible. The top quality job is the cheapest in the long run.

That is so true.

It even pisses me off when a mechanic has done a rushed half ass job when i wouldn't have minded at all paying for a bit more of his time to do the job properly. It is better value for money in the long run.

[Sparky Bills]

AND good motorcycle mechanics are notoriously underpaid, plus by and large the trade cannot afford to pay them more.



Same with Parts people..... :banana:

[Robert Taylor]

Same with Parts people..... :banana:

Demonsrably good parts people likeyourself yes, those too lazy to get out of their own way no.

[Shaun P]

I am Moto-Dynamix:niceone: YOu who ever you are, ( Any customer) will never recieve YOUR bike back incomplete or Not 100% finished.

I know what it is like to Die from poor quality workman ship

PS, have any one that has replied to the first post, actually read every one elses posts, or just posted?


What are your actual qualifications with respect to motorcycle mechanics/suspension? if you dont mind me asking..

[Shaun]

What are your actual qualifications with respect to motorcycle mechanics/suspension? if you dont mind me asking..


I am a NO BODY NOTHING who has built his own bikes for over 20 years now, these bikes have WON at the Isle of Man tt and a hell of a lot of NZ champioships

RE Suspension, ASK Robert T from CKT who i am and what I can do there

[Pixie]

I am Moto-Dynamix:niceone: YOu who ever you are, ( Any customer) will never recieve YOUR bike back incomplete or Not 100% finished.

I know what it is like to Die from poor quality workman ship



My condolences to your next of kin,Shaun.

And commendations for sticking with it in spite of the death thing.

Do you find general decomposition affects your performance at work?

[imdying]

What are your actual qualifications with respect to motorcycle mechanics/suspension? if you dont mind me asking..The Real World School Of Hard Knocks :yes: Shaun Harris, further proof that not everything can be learnt from a book :yes:

[Shaun]

Ha BLA D ha to both the above, cheers team

[Pussy]

That is so true.

It even pisses me off when a mechanic has done a rushed half ass job when i wouldn't have minded at all paying for a bit more of his time to do the job properly. It is better value for money in the long run.

It's a WHOLE lot cheaper!

[P38]

Well they're not called Stealerships for nothing.

[gwigs]

I had a customer bring his bike in to sort out a mid range flat spot. When I took it for a ride the first thing I noticed was the front brakes were fucked. I said "Mate, your front brakes are fucked". He said "Yeah, I was playing round with them on the weekend and they've been like that ever since". I said "Well, they'll need to be fixed". He said "Nah, I'm just worried about the flat spot".

I told him to take it away.

Exactly the right thing to do Good on you.:niceone:

[Robert Taylor]

Well they're not called Stealerships for nothing.

If many of these so called ''stealerships'' actually turned a reasonable rather than a meager profit then Id hate to think what theyd then be labelled. Since time immemorial this same tag has been applied to motorcycle dealers and largely its unjustified. Especially given that those applying the labels most always have no idea of day to day running costs etc.

[Viscount Montgomery]

It's the lousy dishonest scamming that goes on in the workshop part of these 'dealers' that fucks everyone off. Pimply mechanics sitting your bike on a stand and slowly pissing around all day at fucken $65 -$70 an hour is what I'm talking about.

The common theme seems to be "We can't make big profits behind the counter, so we're justified in shitting on any Joe Clueless public who wants mechanical work done". Some of these outfits wouldn't think twice about charging 4 hours for 2 real hours worked...

Ive NO DOUBT that hours charged doing actual constructive work compared to total hours charged is the biggest croc of shit going. Includes lots of panel-beaters, car mechanics, engineers etc etc..

Anyone naive enough to think that there aren't heaps of dodgy arseholes out there blatantly ripping/rogueing you is living in some cozy warm-fuzzy fantasy land. All this whining, violin playing shyte about not making big profits gets no effin sympathy from me

[P38]

If many of these so called ''stealerships'' actually turned a reasonable rather than a meager profit then Id hate to think what theyd then be labelled. Since time immemorial this same tag has been applied to motorcycle dealers and largely its unjustified. Especially given that those applying the labels most always have no idea of day to day running costs etc.

I wasnt meaning you Robert.

However I have had first hand experience of being totally ripped off by others in the New Zealand motorcycle industry so I stand by my statement.

[lozz900]

You are talking here about a set of Suzuki GSX1400 forks? Are you able to post some images of the stripped down components showing the differences?

Hey Robert, Yes I am talking about a GSX1400 forks here, Ive since found out that there is up to 3 different inner tubes for that model, I have pics,

[Robert Taylor]

I wasnt meaning you Robert.

However I have had first hand experience of being totally ripped off by others in the New Zealand motorcycle industry so I stand by my statement.

No worries, it just worries me a little ( in general ) that the industry as a wholegets tarred with the same brush.

A snapshot of the realities would read as follows;

1) Motorcycle mechanics are in general poorly paid

2) Turnover of mechanics is very high and only in part because of pay rates

3) The training institutions are not of as high a standard as I would like to see and this situation has prevailed in the 30 plus years that I have been in the industry, as an adult apprentice, then qualified, as a technical manager for one of the major distributors and also time as a trades examiner for several years for Trade Certificate and A grade. That papers had to be scaled up to achieve a pass ratio is to me a failed system. Especially when the pass mark is 50%, meaning you could fail 50% of the paper and still be qualified! Having come from an Air Force background where the pass mark was a minimum 75% for the aircraft mechanical trades it was anathema to think of such a low pass mark, you cant park a broken aeroplane on a cloud!

4) With low returns and mechanics being very transient you can relate to how many dealers are reluctant to invest majorly in training and equipment.


ETC..........! This is not the only industry affected in such a way and the free market has rather exacerbated deep rooted problems. What Im trying to say is that ( divorced from simplistic emotive statements )there are solid reasons why such an unsatisfactory situation prevails. That is no excuse but you can understand how it comes about.

[Robert Taylor]

Hey Robert, Yes I am talking about a GSX1400 forks here, Ive since found out that there is up to 3 different inner tubes for that model, I have pics,

Hmm, its not really conclusive just on those images. Maybe there is debris trapped in the base or rebound piston valving on the affected leg.

[SS90]

No worries, it just worries me a little ( in general ) that the industry as a wholegets tarred with the same brush.

A snapshot of the realities would read as follows;

1) Motorcycle mechanics are in general poorly paid

2) Turnover of mechanics is very high and only in part because of pay rates



Too true there Robert.

$70 per hour is what the customer pays (less GST) so the shop gets $61

The Mechanic gets, say MAXIMUM $20 per hour (less his PAYE)

so, the shop gets $41 (per CHARGED hour...not all hours are charged remember)

There is a foreman for the workshop, he (quite often) doesn't charge out much work at all, (too busy with customers etc) so, he gets say $23, so it depends on how many charging mechanics he has "under him", let's say..... 3, so, from every mechanic's "charged hour before business tax profit" for a shop ($41, 3 mechanics is $123) $23 divided by 3 (3 mechaincs) is $7.66

so, now, after JUST PAYING FOR THE FOREMAN, (who is absolutely nessesary), the pre business tax win for the business, for each CHARGED hour is $41 MINUS $7.66 equals $33.34

Wow! $33.34 PER CHARGED HOUR, per Mechanic.

Now, you need to factor in.

Rent
Insurance
COMEBACKS,PAINT SCRATCHES
Warranty work (which NEVER pay the time it takes, as well as pay only a fraction of the normal charge time (14 minutes to rebuild an Aprilia Pegaso fork? Bahahahahah....Yea right!

And a host of other things (Internet etc)

This also includes the "non charge work" (it does happen you know)

When you factor all this in, THEN add in the Winter (never seen a single workshop charging much time in the Winter....anyone else?

When all is said and done, just because you pay $70 per hour, doesn't mean the Owner(s) of the business put $70 in their back pocket (laughing at you in the process) the moment you pick up your bike.

Your getting them confused with LAWERS,ACCOUNTANTS, DOCTORS and MEMBERS OF PARLIAMENT (oh, and PROPERTY DEVELOPERS)

[Max Preload]

If many of these so called ''stealerships'' actually turned a reasonable rather than a meager profit then Id hate to think what theyd then be labelled. Since time immemorial this same tag has been applied to motorcycle dealers and largely its unjustified. Especially given that those applying the labels most always have no idea of day to day running costs etc.

It's not that they make a profit, meagre or otherwise. It's that they by-and-large do so with little integrity, honesty, service and fair play, existing largely because they're either the only one in town so most people have to take their chances or because they're all much the same at the end of the day.

[Robert Taylor]

It's not that they make a profit, meagre or otherwise. It's that they by-and-large do so with little integrity, honesty, service and fair play, existing largely because they're either the only one in town so most people have to take their chances or because they're all much the same at the end of the day.

Maybe you are going to the wrong dealerships then or having once been bitten you are twice shy. My point exactly, its too easy to tar everyone with the same brush.

[pritch]

It's the lousy dishonest scamming that goes on in the workshop part of these 'dealers' that fucks everyone off.

Wait 'til you have to use a lawyer...

[lozz900]

Hmm, its not really conclusive just on those images. Maybe there is debris trapped in the base or rebound piston valving on the affected leg.

The brake piston dosnt fit into position on the left fork as the hole is 2 mm smaller and the suspension would and did bottom solidly as the fork came to the end of its travel as tube hit the end of the piston, That fork was effectivly short of travel by some margin, also because the forks top out on the back side of those holes it affected the unloaded free length of the fork, I dont know but I imagine that the holes in the sides at different levels and significantly different sizes would impact on things, although I dont know by how much.

[Max Preload]

Maybe you are going to the wrong dealerships then or having once been bitten you are twice shy. My point exactly, its too easy to tar everyone with the same brush.

I've never been bitten but they have tried to bite me.