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The Pastor
30th September 2009, 17:16
I have been informed that i need a new router as a trace route (see below) indicated its dropping packets.

I was told internet and downloads probably wont be effected, but online games (in which im getting major lag) could be.

Is this advice sound? And what router do you reckonmend? must support at least 4 wired and 4 wireless connections.

Thanks

Rm

Edit, i have a dlink g604t router.



Tracing route to google.com [74.125.127.100]

over a maximum of 30 hops:



1 * * * Request timed out.

2 38 ms 37 ms 39 ms 210-55-69-104.iprolink.co.nz [210.55.69.104]

3 * * * Request timed out.

4 38 ms 39 ms 38 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.244.221]

5 38 ms 37 ms 37 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.232.77]

6 39 ms mygateway1.ar7 [10.1.1.1] reports: Destination protocol unreachable.



Trace complete.

Hans
30th September 2009, 17:27
Wireless router? Tried changing the physical position of the router? Ie placing higher up or somewhere else in the house?

The Pastor
30th September 2009, 17:30
wired connection, sorry always forget to put that

Reido
30th September 2009, 17:34
i need a new one too.
i have a d-link 302g >>> Linksys WRT54G set up for normal use..
but i cant go on xbox live using that, and have to switch to my Dynalink RTA1320, but then can only be on xbox live cause the RTA1320 doesnt like my Linksys

stupid technology <_<

p.dath
30th September 2009, 17:39
traceroute is not realy effective at measuring packet loss.

Try leaving a ping running to your router for an hour, and see how many packets at lost. Should be less than 0.1%.

Also you are assuming it is your routers Ethernet ports. It could also be the Ethernet port in your computer or the cable linking the two could have an issue.

YellowDog
30th September 2009, 17:55
Why is it your router that is dropping the packets?

Surely it is your connection.

paddy
30th September 2009, 18:38
Tracing route to google.com [74.125.127.100] over a maximum of 30 hops:

1 * * * Request timed out.
2 38 ms 37 ms 39 ms 210-55-69-104.iprolink.co.nz [210.55.69.104]
3 * * * Request timed out.
4 38 ms 39 ms 38 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.244.221]
5 38 ms 37 ms 37 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.232.77]
6 39 ms mygateway1.ar7 [10.1.1.1] reports: Destination protocol unreachable.

Trace complete.


Now it may well be that your router is poked. It's EXTREMELY unlikely, but lets say that it is still possible. BUT the traceroute you have given above is quite normal and not indicative of packet loss at all. Other than the traceroute do you actually have a symptom you are trying to fix?

mowgli
30th September 2009, 18:42
I have been informed that i need a new router as a trace route (see below) indicated its dropping packets.
Does the informant happen to sell routers?

CookMySock
30th September 2009, 18:50
Whats wrong with 38ms ping? What are the machines not answering the pings?

You would be better served to use mtr rather than ping.


Steve

The Pastor
30th September 2009, 21:58
i play wow and am getting 20 000ms latency, they told me its my router, i tested it with a new router and still getting the mega lag.

vindy500
30th September 2009, 22:07
i play wow

theres your problem

paddy
30th September 2009, 22:14
theres your problem

Yup. You should learn to ride a motorbike and get out more. :-)

Gremlin
1st October 2009, 01:08
Who told you its your router? Plenty of people know fuck all about networks, but know how to read a sheet in front of them.

Request timing out (as per first post) can be as simple as the device does not respond to the requests, but will pass traffic fine (firewalls often do this). Additionally, a trace route will not indicate packet loss (well, not properly anyway). It will show routing problems tho (ie, a machine in the APE is down, so traffic has to go around).

Yes, it could be the router. How old is it? It could be also as simple (even on a brand new router) that the configurations within are causing the memory/buffer to max out, and it needs to dump connections before handling more. This is normally associated with packet inspection, firewall settings, content filtering etc.

Latency... could be as simple as your internet connection is shit, the exchange has been oversold or is overloaded, or your phone lines are shit/old. It could also be much more complex (inc stuff you can't see/handle). You should also see if you can find out your connection log information, ie, is the internet connection disconnecting and reconnecting, or is it your internal network.

Then, on top of that, it could be the basic stuff others have mentioned. Your internal network, cabling, ports on computers/router.

Which router to recommend? Thats like a room full of economists and asking for opinions on the economy. My preference is 3Com or Dynalink, others will disagree :yawn: Any wireless equipped routers should be able to handle in excess of 200 connections. Wired connections, depends if you're happy using a switch, basically, the device should handle about 250 connections all up.

YellowDog
1st October 2009, 05:14
What Paddy and what Gremlin have said are both correct.

I suspect that your Router is performing to its full specification and without fault.

There are routers around that can assist with Latency, these can cost you many thousands of $ and are designed for specific application types. In the days when I used to get involved with this kind of work, a $100 Connexant chipset Router was all you needed to manage the external IOs from you $10k firewall, which would do all of the intelligent stuff. I have seen some of thoses new boxes with little hard discs in them. Very smart! If only they were around 10 years ago!

Your performance and latency issues are going to be determined by the specification of the service you subscribe to and also the Point to Point issues. If the point to point communication is constant, then there is a lot of tweaking and tuning you can do to improve performance (you may need a better router for this). However by nature of the internet's design, you need a general communication setting to allow you to communicate with all. This is what you already have.

I don't want to criticise what you have been told, I just want to help avoid your dissapointment after a minimal technological upgrade to replace something that isn't broken.

My recommendation is 'Try before you buy'

The Pastor
1st October 2009, 06:44
yeah i did try out a new router, the advice i recieved was from blizzards tech support.

Still got the lag, and it looks like its only w0w that is lagging, (other online games run fine) so i think its a software issue.

Usarka
1st October 2009, 07:13
Is this advice sound? And what router do you reckonmend? must support at least 4 wired and 4 wireless connections.


More things are going to go wireless in the near future. Make sure you get one with at least 6 wireless connections.