Warranty

[Edz1]

Well it seems like only yesterday I got my baby delivered all new and shinny.Now its time for her first scheduled service (1000k)and with this comes a question.

Do I have to have her serviced with the dealership I bought her from in order maintain the warranty?Or to put it another way, will the warranty still be valid if I get her serviced through a local mechanic, and if I do use a local mechanic; are there any accredited agencies he should be registered with?

Thanks in advance

:)

[Mully]

Check with Suzuki - they may accept an MTA accredited garage.

Failing that, any Suzuki dealer can do it.

[Edz1]

Check with Suzuki - they may accept an MTA accredited garage.

Failing that, any Suzuki dealer can do it.

I will do that tomorrow-but the nearest Suzuki dealer is the one I bought it from, and Im not feeling too confident about driving it all the way out there(which was why I was wondering if I get can it serviced closer to home). For them to come collect will be a hefty cost add on! I guess I should have thought about this sooner!

:)

[AllanB]

It will say 'any authorised dealer' may even specify Suzuki dealer.

Do Suzuki offer any extra on the first service? - Honda for example do not charge labour on the first service.

[Edz1]

It will say 'any authorised dealer' may even specify Suzuki dealer.

Do Suzuki offer any extra on the first service? - Honda for example do not charge labour on the first service.

Good questions. I think I better look through the warranty docs and take a look on the Suki web site.

:Oops:

[Robert Taylor]

Well it seems like only yesterday I got my baby delivered all new and shinny.Now its time for her first scheduled service (1000k)and with this comes a question.

Do I have to have her serviced with the dealership I bought her from in order maintain the warranty?Or to put it another way, will the warranty still be valid if I get her serviced through a local mechanic, and if I do use a local mechanic; are there any accredited agencies he should be registered with?

Thanks in advance

:)

It has to be serviced by an authorised Suzuki dealer. Labour is charged for on first service as there is no longer any appreciable margin on such bikes.
Franchised dealers have so much investment in infrastructure and training specific to the bikes they sell. Getting a non authorised mechanic to service it will invalidate your warranty. Consider also that non authorised people are not privy to ongoing / latest updates and important precautions etc.

[CookMySock]

Do I have to have her serviced with the dealership I bought her from in order maintain the warranty?No, any person can do it, but you should fully document each and every step that the mechanic did, and make very very certain that it is exactly and precisely what the service manual says you should do for this, and every other service interval. Oils used must match or exceed specs recommended by the manufacturer etc.

Seriously though, by the time you jump through all the hoops it will be quicker and cheaper for a Suzi dealer to do it.

Steve

[Mom]

I will do that tomorrow-but the nearest Suzuki dealer is the one I bought it from, and Im not feeling too confident about driving it all the way out there(which was why I was wondering if I get can it serviced closer to home). For them to come collect will be a hefty cost add on! I guess I should have thought about this sooner!

:)

One would hope you are riding that bike, not driving it :pinch:

You will need to get the first service done at an authorised Suzuki workshop, most likely will be a dealer. It does not have to go back to the dealer you bought it from to get its first service no matter what they tell you. Part of the margin they made selling it to you covered the labour content of that first service. All that will hapen is the shop you take it to will bill the cost of their labour back to the selling dealer :D

[Edz1]

Thanks for the input guys.

Its not that I don't want it done by the dealer- I have no problem with them or the service I received whilst buying the bike through them. Its just that it is a fairly long ride (yes ride not drive!!!! :) ) (for this newby) along a busy, fast moving and unfamiliar road!

The alternative is to get them to collect which will add on about 140 bucks for the round trip. This is why I'm looking for alternatives! :) But it looks like I will have to have them collect as the warranty is not something I want to mess up -especially so early into its term.

[Hitcher]

At least you bought yourself a brand new bike with a warranty that's worth something and likely to get honoured by the franchise network in a timely manner.

[Mully]

At least you bought yourself a brand new bike with a warranty that's worth something and likely to get honoured by the franchise network in a timely manner.

I sense a hint (just a hint, mind) of bitterness from the Aprilia owner...

[ynot slow]

Check with Suzuki - they may accept an MTA accredited garage.

Failing that, any Suzuki dealer can do it.

Did that when my bike was bought with remainder of 2 yr warranty,they said had to be suzuki dealer.I wanted the dealer I bought from,but no according to Suzuki,obviously they want the services for dealer franchise to get back dollars on sale after Suzuki summer fest price,or if discounted prices.

[duckonin]

Thanks for the input guys.

Its not that I don't want it done by the dealer- I have no problem with them or the service I received whilst buying the bike through them. Its just that it is a fairly long ride (yes ride not drive!!!! :) ) (for this newby) along a busy, fast moving and unfamiliar road!

The alternative is to get them to collect which will add on about 140 bucks for the round trip. This is why I'm looking for alternatives! :) But it looks like I will have to have them collect as the warranty is not something I want to mess up -especially so early into its term.

How far is your fairly long ride 1hour? if so look up forward smile and enjoy at your pace, you may even enjoy what you are uncertain about...

[Hitcher]

I sense a hint (just a hint, mind) of bitterness from the Aprilia owner...

Recent purchasers of Guzzis with similar hints of bitterness aren't hard to find either.