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View Full Version : Pathetic transact site


breakaway
11th November 2009, 17:17
What a god damn joke.

Just recently sold one of my bikes to someone in taupo, and they live on, say, Spa Rd, Taupo. (http://maps.google.co.nz/maps?f=q&source=s_q&hl=en&geocode=&q=Spa+Rd&sll=-38.681222,176.087365&sspn=0.025327,0.055747&gl=nz&ie=UTF8&hq=&hnear=Spa+Rd,+Taupo&ll=-38.681021,176.084661&spn=0.025327,0.055747&z=15) (address changed to protect privacy of buyer)

So I went off to the Transact website (https://transact.landtransport.govt.nz/) to do my half of the "Sold Vehicle" form.

Stupid fucking thing asks me to enter this information:


Family / Company name:
Given name(s):

Flat / apartment no:
House / building no:

Street name:

Suburb:

City / town:

Additional details (if applicable)
Property name:
Rural delivery no:

I entered nearly all the details, until I got to the "Suburb" part. I have no idea what to put here. According to google maps and NZ Posts' own Post Code locator (http://www.nzpost.co.nz/NZPost/Templates/ReclaimRed/APLT/APLT2008.aspx?NRMODE=Published&NRNODEGUID={8FF41AEA-2CC0-4303-9879-865C80259493}&NRORIGINALURL=%2fCultures%2fen-NZ%2fOnlineTools%2fPostCodeFinder%2f%3fnumber%3d%2 6streetname%3dSpa%2520Rd%26suburb%3d%26town%3dTaup o&NRCACHEHINT=Guest&town=Taupo&streetname=Spa%20Rd) (recommended to use this by transact site since the address was 'incorrect'), the address of the bloke is < street number >, Spa Rd, Taupo. No suburb!!

It won't let me proceed till I enter a VALID 'Suburb', even though there isn't one:



Read this...

* Error: The address format you have entered does not meet NZ Post standards. Click on the following link to check your address and then try again http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/PostCodeFinder/p/

Which stupid fucking monkey designed this god damn website?

I had the same problem when I sold my dad's car. I rang up LTNZ and the guy on the other end of the phone "forced" the details through, and it went through fine.

What's the point of having a site that doesn't even fucking work half the time? FUCK! :angry2: Why have a field that is impossible to fill under certain circumstances? That's piss poor quality testing if I ever saw it.

And yes, I have tried putting in Taupo, Waikato even, and it said the address was wrong. Is there actually a secret suburb in this area that I know nothing of? The bloke who bought my bike certainly didnt.
KiwiRat
11th November 2009, 18:06
Internet, eh.

No substitute for the real world.
YellowDog
11th November 2009, 18:20
Internet, eh.

No substitute for the real world.
Yes, computers do sometimes make things better (not always).
digsaw
11th November 2009, 18:27
Complain to the minister Mr Joice:yes:
Mom
11th November 2009, 18:31
Dont even start me, though I am currently reconcilling my attitude :angry: No choice really.

I live in small town Warkworth, part of the Rodney county. Apparently I have lived in Auckland all along. The number of times I get asked "what part of Auckland is that?" when on the phone, or the lack of recognition of Warkworth as a place all of its own, that has crept into things over the years. Yes, soon to be AUCKLAND SUPER CITY actually.
breakaway
11th November 2009, 20:25
Yes, computers do sometimes make things better (not always).

It's not the computers that are the problem - it's the people who wrote the code. Like the stupid shit flinging monkeys that designed and coded transact.
Gremlin
11th November 2009, 23:20
I live in small town Warkworth, part of the Rodney county. Apparently I have lived in Auckland all along. The number of times I get asked "what part of Auckland is that?" when on the phone, or the lack of recognition of Warkworth as a place all of its own, that has crept into things over the years. Yes, soon to be AUCKLAND SUPER CITY actually.
Pah, I told Dell I was in Howick... and got asked if it was rural :blink:

Not for many years it hasn't been... :shit:
Insanity_rules
11th November 2009, 23:33
Pah, I told Dell I was in Howick... and got asked if it was rural :blink:

Not for many years it hasn't been... :shit:

Did you also mention the amount of Volvos permanently indicating left piloted by people much like the call centre person in Howick?

No shit first time I drove through Howick I saw exactly that and the second time I was relaying that story to a passenger while driving through Howick and low and behold another one right in front of us.
Gremlin
11th November 2009, 23:46
Don't worry about them, the indicator will eventually turn off :shit:

Worry about those that enter a roundabout, with left indicator, then right, then hazard lights, then goes straight through roundabout :blink:
Mom
12th November 2009, 05:14
Pah, I told Dell I was in Howick... and got asked if it was rural :blink:

Not for many years it hasn't been... :shit:

I know, there were cows grazing when I lived there, Sommerville Road was a dirt track we all learned to rally drive on :D
Grahameeboy
12th November 2009, 05:22
Dont even start me, though I am currently reconcilling my attitude :angry: No choice really.

I live in small town Warkworth, part of the Rodney county. Apparently I have lived in Auckland all along. The number of times I get asked "what part of Auckland is that?" when on the phone, or the lack of recognition of Warkworth as a place all of its own, that has crept into things over the years. Yes, soon to be AUCKLAND SUPER CITY actually.

Yeah...and I live n Devonport not Auckland....morning!!