Experiences with Experience BMW M/Cycles?

[Coldkiwi]

Hi Guys,

We got a new engineer in our office from the UK who's looking to get on another Beemer like his R1200GS. Has anyone here had good/bad experiences with the Experience BMW shop in new market? I know there's a few BMW riders out there in Auckland so I'm keen to hear your thoughts!

Cheers!

[Quasievil]

Hi Guys,

We got a new engineer in our office from the UK who's looking to get on another Beemer like his R1200GS. Has anyone here had good/bad experiences with the Experience BMW shop in new market? I know there's a few BMW riders out there in Auckland so I'm keen to hear your thoughts!

Cheers!

Tell him to come to Hamilton Motorcycles, they are bloody brilliant. only 1 hour away and 3 minutes from some great open roads to test ride it (no Highways), I can accompany him to show him a good test route
Good stock their at the moment as well

[HDTboy]

Experience BMW are great guys, but I would say that, they're part of the company I work for

[Al]

I have had fantastic service from Experience, management is fantastic and everyone is extremely helpful. :niceone:

Al

[Zapf]

Experience is good. I had talked to them quite a bit when I was getting into bikes, and they spend time with me on trying gear and stuff. Although I haven't bought anything off them, they still keep providing great service. So I would recommend them 100%

[Motu]

Tell him to come to Hamilton Motorcycles, they are bloody brilliant. only 1 hour away and 3 minutes from some great open roads to test ride it (no Highways), I can accompany him to show him a good test route
Good stock their at the moment as well
You might like to borrow one of my bikes if he test rides a GS!

[Ixion]

I've only bought parts from them. I've found them helpful and upfront. Chatted with a few of the guys there , seemed good, not too pushy, but not standoffish. Chief parts guy (can't remember his name but he's the tall skinny dude) is really good.

Suspect they're more at home dealing with older customers tha n the average bike shop.

Only bad thing about going there is the price of BMW parts ! But that's not their fault.

[Posh Tourer :P]

I've only bought parts from them. I've found them helpful and upfront. Chatted with a few of the guys there , seemed good, not too pushy, but not standoffish. Chief parts guy (can't remember his name but he's the tall skinny dude) is really good.

Suspect they're more at home dealing with older customers tha n the average bike shop.

Only bad thing about going there is the price of BMW parts ! But that's not their fault.

The tall skinny guy in parts would be Neil Walsh. A few of the guys are Dad's friends, so i have also met a few of them. Never dealt with the shop, but they seem to get reasonable rep from what I hear.

[LB]

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Yep, that's Neil in parts. A really nice bloke who knows shitloads about BM's.

Henry who runs the show is a real hoot - lovely guy. Used to work at Callenders in New Plymouth for years.

I understand they've got a mechanic who came out from the UK a couple of years ago who's very good with BM's.

(I used to ride BM's though never dealt with Experience other than to call in whenever we were in Auckland)

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[Al]

A bit more info, MD is Kent, his father is owner of Jerry Clayton BMW in takapuna, bought out from the partnership between him and the "original" Jerry Clayton (I suppose so...? do not profess to know all the facts).

Coffee is of the filter type and always available!

(no, I do not have any connection to the business at all, had a lot of good service from them!)

Al

[Coldkiwi]

awesome guys! thanks heaps for the info. Its great to hear of another friendly and helpful bike shop out there.

I'll mention Hamilton M/cycles to my mate Quasi... i know you're on the take for them but i'll do it anyway :)

[Ixion]

The tall skinny guy in parts would be Neil Walsh. A few of the guys are Dad's friends, so i have also met a few of them. Never dealt with the shop, but they seem to get reasonable rep from what I hear.

Yeah, Neil, that's it. Good guy.

[geoffm]

Hi Guys,

We got a new engineer in our office from the UK who's looking to get on another Beemer like his R1200GS. Has anyone here had good/bad experiences with the Experience BMW shop in new market? I know there's a few BMW riders out there in Auckland so I'm keen to hear your thoughts!

Cheers!

Niel in the spare parts is a top bloke, and knows heaps. I have found the workshop to be good. Charge out rate is typical to slightly above average for workshop rates. I tend to use Lindesay Knight at Pukekohe for most of my bike work these days anyway. My old brick is pretty straightfoward to work on. The new ones have more electronic goodies that may require the BMW computer. There are workarounds for the special computer for my model.

I suggest looking overseas for parts - at least major ones. www.motobins.com (UK), www.siebenrock.de (germany - speak english and recommended) being 2. Parts are generally around 20-30% cheaper than the NZ prices and delivery times are much the smae, as BMW NZ does not keep much in the way of parts.
Look in the workshop manuals threads for slome links to BMW parts lists (for part numbers) and manuals
Ebay is another most excellent source of parts. I have a Corbin seat and Koni shock somewhere on the water between here and the USA.

[Ixion]

..

I suggest looking overseas for parts - at least major ones. www.motobins.com (UK), www.siebenrock.de (germany - speak english and recommended) being 2. ..

The German site comes up with an "Under construction " page (In german!)

[Lou Girardin]

I used to call on Experience, all good guys.

[HDTboy]

A bit more info, MD is Kent, his father was owner of Jerry Clayton BMW in takapuna


We've also got another car yard on Wairau Rd now too, I'll show kent the site next time he's around here, nice guy

[geoffm]

The German site comes up with an "Under construction " page (In german!)

:Oops: That is what comes from doing it from memory, rhather than looking it up. try http://www.siebenrock.com/index1.php?sprache=en
They do a lot of airhead parts as well. Their catalogue is worth a look - about 10mm thick.
Geoff