Tank
7th February 2010, 08:06
Went out for dinner with the missus last night before the movies.
Went to a place we go to a bit and they had a sign out the front advising that they had a 20% surcharge for Waitangi day.
Fair 'nuff, but I personally thing 20% is too much, so we went to the place next door (paper moon cafe) which had no surcharge advertised out front with its menu board, or with the menus we were delivered, or by staff as they took our order. We were seated outside.
When I asked for the bill I commend to the waitress that I had watched 6 couples move from the place with the surcharge to paper moon after seeing the sign. "Good idea not having one - seems to have got you a lot more business". "oh we do" she said - "there is a sign inside beside the cash register - thats how our owners like to do it"
Fairs, fair - but that I thought was a deliberate attempt to mislead customers on the cost of eating there.
Its not so much the money (it was about $17) but the principle that they hid the charges until you went to pay.
/rant
Went to a place we go to a bit and they had a sign out the front advising that they had a 20% surcharge for Waitangi day.
Fair 'nuff, but I personally thing 20% is too much, so we went to the place next door (paper moon cafe) which had no surcharge advertised out front with its menu board, or with the menus we were delivered, or by staff as they took our order. We were seated outside.
When I asked for the bill I commend to the waitress that I had watched 6 couples move from the place with the surcharge to paper moon after seeing the sign. "Good idea not having one - seems to have got you a lot more business". "oh we do" she said - "there is a sign inside beside the cash register - thats how our owners like to do it"
Fairs, fair - but that I thought was a deliberate attempt to mislead customers on the cost of eating there.
Its not so much the money (it was about $17) but the principle that they hid the charges until you went to pay.
/rant