Who's our favourite retailer out there? [Archive]

KNCTRD

16th March 2010, 21:32

Just a heads up on the better retailers out there!!??

I have had a few crappy experiences with shops around auckland... Shame on you!! but will remain nameless..

would rather focus on the good experiences.... Cycletreads barrys point rd get a thumbs up from me. but they dont sell bikes!!

Interested to hear what you guys think

Bikemad

16th March 2010, 21:38

ummm...........had some good experiences shoppin at Liqourland............they dont sell bikes either!!!!!

rustic101

16th March 2010, 21:42

Very good service at Mermaids and while they do not sell bikes they are real bikes....

98tls

16th March 2010, 21:44

No idea where Auckland :shutup:but will mention Youngs Suzuki down here in the mainland,good people,good service and for many years ive gone in there asking some pretty tough questions re dimensions/measurements etc about all things considered an obsolete bike and never been let down.

The Pastor

16th March 2010, 21:44

can't say there is any shop i like really. They all are so lame. Cycletreads is where ive spent the most money - as its easy to get to for me

KNCTRD

16th March 2010, 21:45

Very good service at Mermaids and while they do not sell bikes they are real bikes....

Hope the Mrs dont see that post!! haha... she night not believe your "just going for a ride" anymore!!

Love my Bonnie

16th March 2010, 21:46

I vote for The Bendon Shop!
Dont sell bikes, but sells essential riding gear!!

Headbanger

16th March 2010, 22:17

Meh, Had a cunt of a time trying to buy my bike, To the point I asked ANZA to return our funds and stick the bike and their bullshit back up their arsehole. Instead of taking a second to contemplate the loss of a 20 grand sale they just continued to dribble bullshit like a broken record. Fuckers.

Of wait, Good examples.

Well, I bought a bike from an Auckland shop, The purchase was a bit meh, Didn't put me off but I'll be in no hurry to give them preferred treatment when its time to buy again. Nor would I bother to recommend them, Don't know if I was just meant to be dazzled by all the bikes or something.

Had her serviced at the Triumph dealer in New Plymouth, The girl who handled it was hot and knew more about what I wanted then I did. So thumbs up to them.

Did I mention that ANZA can suck my big black smelly balls?

EJK

16th March 2010, 22:18

Pak N Save.

New Zealand's lowest food prices.

Owl

16th March 2010, 22:34

Certainly looked after the Mrs when she was in the market for an SE Bonnie. They even brought a demo bike up to Palmy for her to ride. Came back to drop off the new bike and take away her trade. Top service, great deal and would certainly go back there again!:2thumbsup

SVboy

17th March 2010, 09:22

Been very happy with the service at Avon City Suzuki and Sportzone Suzuki in ChCh. Pitlane/cycletreads-an aquired taste, but worth it to deal with people who know what they are on about.

OnCam

17th March 2010, 09:38

Mt Eden Motorcycles gets my free plug, good nice guys, got good deal on shoei helmet and boots there..

haha pack n save ^^

Stirts

17th March 2010, 09:57

Mt Eden Motorcycles gets my free plug, good nice guys

+ 1 on this.

Christopher you owe me a box of bourbon!

Edbear

17th March 2010, 10:28

Are retailer's allowed to comment...? (Where's the Smiley for blowing your own trumpet?) :innocent:

www.hotwatercylinder.co.nz
www.solarheating.co.nz

I get good service from Bikesport in Helensville. :yes:

jamiey

17th March 2010, 10:58

I've just been to the newly refurbished Cycletreads. Awesome new layout on the 2 levels. Good coffee too..........

325rocket

17th March 2010, 11:09

mrmotorcycles.co.nz and powersport.co.nz both online and both very good to deal with.
powersport email me from time to time with new products that i might be interested in, and im not talking about bulk email they email me directly. Not enough to be considered spam but once every few months. nice touch i thought.

meteor

17th March 2010, 11:27

Botany Honda, Cycletreads, www.torpedo7.co.nz all good.
Haven't really had a bad experience from anywhere... obviously I don't buy enough

Fatt Max

17th March 2010, 11:30

Far too many to mention really...

Muzzas Pies
Bucklands Beach Bakery
The Bread House
Jesters, Howick
Kaiaua Fish Shop
My mums house (alveit free kai, you have to pay for it with flowers I suppose)
Burgerfuel, Botany
Punjabi Dhaba, Cockle Bay
Cockle Bay butchers (supreme saussies)
Thai Flame, East Tamaki
Mongolian BarBQ, East Tamaki
...did I mention Bucklands Beach Bakery
Some Place Ratti pointed out to me the last time I was in Wellington
Coyotes Bar, Christchurch - Burgers are the size of a fucking tractor tyres
Kiwi Country Noodle Bar
Hoo Flung Dung, Howick
....oh and Briscoes....they sell shit but I would love to give one to the lady in the ads, reckin she bangs like a barn door in the wind

IdunBrokdItAgin

17th March 2010, 12:42

I've just been to the newly refurbished Cycletreads. Awesome new layout on the 2 levels. Good coffee too..........

Wish cycletreads would open up a shop in Welly - heard nothing but good things about these guys.

This is not a shot at the local Welly shops but, if you have read another recent thread about bike shops, cycletreads seem to be doing all the things that customers say they want.

Never been to the store but I did buy a givi screen from them over the phone. The bloke on the phone was amazingly helpfull with checking that it would be right for my bike. Definately get a thumbs up from me.

lanci

17th March 2010, 12:57

I get on well with the chaps at Holeshot and think they're great, so much so I want to get a bike brand they stock so I can continue going there. MR motorcycles manager was a top bloke when I dealt with him and he was very very helpful in getting me my new jacket.

Not so good, Cyclespot. Had some good experiences with the parts guys but some shockers with the sales reps when I was after a new bike and the service department.

Overall though, I get looked over a lot because I am fairly young and don't look like have much money. It's a shame, as I have a good job that pays ok and am generally willing to spend $.

Jonathan

17th March 2010, 12:57

Back when Motorad used to be Motorad and Boyle Kawasaki they used to be so good. They used to have a large range of gear, luggage, and other bits and pieces. Motorad is still excellent for parts and servicing but I guess for the other stuff we in Wellington just have to shop online now. Also, there is a good wee bike shop next to the Basin Reserve with pleasant service and a wide range of miscellaneous odds and ends

Eyegasm

17th March 2010, 13:12

Far too many to mention really...
Hoo Flung Dung, Howick
....oh and Briscoes....they sell shit but I would love to give one to the lady in the ads, reckin she bangs like a barn door in the wind

Dear god, Think I just wet myself when I read this....

..... CLEAN UP AISLE 4!!!

Danger Dave

17th March 2010, 13:15

Christopher you owe me a box of bourbon![/QUOTE]

Don't hold your breath i'm still waiting for mine :laugh:

Love my Bonnie

17th March 2010, 13:17

Maha

17th March 2010, 13:23

AMPS must be the worst
When I was looking for my Bonnie, I had the mis-fortune to go in there.
Took a mate (male) with me.
The sales man kept asking him what he wanted, he said more than once "ask her, its her bike"
So the salesman looked at him & said "well, what does she want"
I said "I want you to go fuck yourself" and walked out
Brought my brand new bike from ANZA

Gotta say that I/we had a very similar experience with AMPS.
Walked in, kicked some tyres and was approached by a salesman ummmmmmmmmm never.
Walked out after having a good look around, not a one even spoke a word.
Could it have been because we were in a car? was not wearing Leather?

Love my Bonnie

17th March 2010, 13:25

Probably coz you didnt look like a Harley Dickhead Maha

Maha

17th March 2010, 13:29

That thought did run through my head, I was looking at a Daytona at the time. Go Figure.

Is Mr Whippy a Retailer?

slofox

17th March 2010, 16:39

Because I can't really be bothered with auckland traffic and Auckland dealers and Hamilton is only 100kms away on twisty back roads I give my custom to Boyd Motorcycles.

Yeah - I've had good service from Boyd's too...

slofox

17th March 2010, 16:40

mnkyboy

17th March 2010, 16:48

Cycletreads. Awesome new layout on the 2 levels. Good coffee too..........

BS on the coffee - it's arse

KNCTRD

17th March 2010, 17:50

AMPS must be the worst
When I was looking for my Bonnie, I had the mis-fortune to go in there.
Took a mate (male) with me.
The sales man kept asking him what he wanted, he said more than once "ask her, its her bike"
So the salesman looked at him & said "well, what does she want"
I said "I want you to go fuck yourself" and walked out
Brought my brand new bike from ANZA

Funny you should say that, i went in there looking for some advice about getting my restricted licence, they were definatly not interested in helping me!! Good on ya for walking out!! thats terrible!!

JATZ

17th March 2010, 19:35

Suzuki dealer in Chch :niceone: Manchester St I think :scratch:
Any shop that stays open at 5:30 on a friday night for 3 wet bikers and offers you a coffee and a towel gets my vote, mind you I spent a couple a hundy.
Also Murry Thorn here in little ole Mot, not much stock but good at getting stuff in quickly

Armitage Shanks

17th March 2010, 19:49

Sportzone in Manchester St are up there for sure....as are the Suzuki guys in Hornby, maybe a bit more-so----. I make a habit of avoiding Casbolt's Honda in Manchester St ( The most unwelcoming Honda shop in NZ in my book) ...and Norjo Kawasaki in Hornby, ditto and for similar reasons.....

KNCTRD

17th March 2010, 20:17

So there seems to be a lot of negative comments out there!! do any of these shop owners read this forum!!

I have just employed George from www.motorcycle-doctors.co.nz he has offered some pretty good rates and prices for parts, admitidly he has lower over heads, but the difference in price was huge!!

will let ya all know how it goes.

breakaway

17th March 2010, 20:34

I've had bad experiences at just about every place I've gone to. I often resort to sourcing the part myself and paying a mate with beer or similar to fit it.

KNCTRD

17th March 2010, 20:41

Yea I really dont get it, i have been to a few auckland shops now, and have struggled to get help. this situation is worsened by the fact i have a wad of cash burning a hole in my pocket!! (Last was tuesday arvo, i was the only one in the store and dumb and dumberer were too busy behind the counter wristin each other off!!)

I would love to hear from some retailers on here!!! do the owners know what $12.50 an hour is doing to there reputations?

mazz1972

18th March 2010, 12:46

Went to both Motomail and Cycletreads over the weekend.

Motomail were really helpful and we bought some boots for hubby. Couldn't find a jacket to fit me properly but the sales chap was very helpful anyway.

Cycletreads were good too. I didn't realise it was a new store, haven't been there before. Hubby was a bit pissed off to find the oxford hot grips we bought from them last week (online order) for $95 were on sale in the shop at $57 - he mentioned this to the sales chap who was very obliging and gave us a $40 discount on the jacket and kneepads we bought. Didn't realise they were actually having a special sale till we got back home and saw their email, so the specials were probably in store only, so thumbs up to them.

240

18th March 2010, 15:07

Wellington Motorcycles are consistently good,great bunch of guys, easy to deal with and know their stuff,whether its sales,service or parts.

Usarka

18th March 2010, 15:25

Is Mr Whippy a Retailer?

I recall a post along the lines of "I've got xx years retail experience" but alas i can't search pointless drivel.

Swoop

18th March 2010, 16:21

Is Mr Whippy a Retailer?
Since they sell direct to a customer, I guess Mr Whippy would, in fact, be a retailer and not a wholesailor...:shit:

Funny you should say that, i went in there looking for some advice about getting my restricted licence, they were definatly not interested in helping me!!
Dunno how many 250cc harley bikes are around. Might have something to do with it.
I guess they tried to sell you some tassles though.:shifty:

Maha

18th March 2010, 16:30

not a wholesailor...:shit:

So you mean a Half Sailor?.....

2wheeldrifter

18th March 2010, 16:40

So you mean a Half Sailor?.....

Is that inbreeding?

Bayride have been good to me, with servicing my Duc's, and Boyds in Hamilton have given my some wicked deals on gear...
Boyds I would say in the Waikato would have the most leather gear to try on that's unbranded from motorcycle brands.. meaning HD leather gear and Trumpys, even including the BOP area?

paulmac

18th March 2010, 16:40

So there seems to be a lot of negative comments out there!! do any of these shop owners read this forum!!

.

Service manager not an owner, but yes we do read these threads !
Interesting that the " xxx shop is crap" threads run to 10 pages in no time but "xxx shop is good" thread's seem to take a bit longer !!

BoristheBiter

18th March 2010, 16:42

can't say there is any shop i like really. They all are so lame. Cycletreads is where ive spent the most money - as its easy to get to for me

Too true, if you know what you want its fine but if you want some help forget it, but i would have to say at least the staff at motomail get out from behind the counter.

As for Cycletreads their new place is good but they still have the same old crap that has been laying around .
I guess thats why they are having the sale to try and get rid of some of there old stock.Ii was looking at the leather race suits and they look as if they have been there for years all covered in dust and dirty and only small or very big sizes, and that goes the same for the gloves.

Most places are the same, no-one seems to want to work or give you some help and they are all grumpy. sure at times you get good service like the guy who helped me get my knee braces and when you say i can pay cash for that bike but most of the time it is seems just too hard for them.

they wonder why people are buying online, i do like to go into a shop look around and try on the things i am looking at buying, but as there arn't the right sizes i just go else where.
Motomail have it right with this as they don't stock everything but what they do they have the right sizes.

R1madness

18th March 2010, 16:45

BoristheBiter

18th March 2010, 17:11

Service manager not an owner, but yes we do read these threads !
Interesting that the " xxx shop is crap" threads run to 10 pages in no time but "xxx shop is good" thread's seem to take a bit longer !!

people pay for a service or an item and it is ok then thats what the payment is for but if it fails to live up to expectation expect a bit of a cry.
I am also in the service industry and get paid to do a job no more but when it comes to the retail side people want to be appreciated for handing over their money.

KNCTRD

18th March 2010, 17:34

Most places are the same, no-one seems to want to work or give you some help and they are all grumpy. sure at times you get good service like the guy who helped me get my knee braces and when you say i can pay cash for that bike but most of the time it is seems just too hard for them.

I agree!! noone wants to be served by a grumpy sales man.. and i couldnt even get someone to talk to me about a bike i was interested the other day...

KNCTRD

18th March 2010, 17:37

people pay for a service or an item and it is ok then thats what the payment is for but if it fails to live up to expectation expect a bit of a cry.
I am also in the service industry and get paid to do a job no more but when it comes to the retail side people want to be appreciated for handing over their money.

EXACTLY!! Its when people go above and beyond that they are remembered and appreciated. I bought helmet, jacket and gloves from cycletreads... gave me nearly $100 off without me asking, and swapped the gloves, no questions asked when i had a problem with one (had also even lost the receipt!!)

andyc

18th March 2010, 18:02

I just purchased leather jacket and pants from Qmoto online - brilliant service and made buying on the internet a breeze. Gear was excellent too.

BoristheBiter

18th March 2010, 18:04

EXACTLY!! Its when people go above and beyond that they are remembered and appreciated. I bought helmet, jacket and gloves from cycletreads... gave me nearly $100 off without me asking, and swapped the gloves, no questions asked when i had a problem with one (had also even lost the receipt!!)

yes but its not consistant. Cycletreads is where i got my knee braces from and the sales guy was great, knew what he was takling about and gave me a good deal.
Yesterday i went in to get goggles, gloves (for offroad) and look at the leather suits, no one moved for the hour i was there. even when i asked some questions i got a grunt answer (the same guy that sold me the braces). i'm not asking them to roll out the red carpet when i go to a shop but some acknowledgement would be nice.

KNCTRD

18th March 2010, 18:17

yes but its not consistant. Cycletreads is where i got my knee braces from and the sales guy was great, knew what he was takling about and gave me a good deal.
Yesterday i went in to get goggles, gloves (for offroad) and look at the leather suits, no one moved for the hour i was there. even when i asked some questions i got a grunt answer (the same guy that sold me the braces). i'm not asking them to roll out the red carpet when i go to a shop but some acknowledgement would be nice.

Oh really!! thats a little dissapointing.. hope it wasnt the Canadian guy!! he was awesome when i was in there.

usually guys and girls that work in places like that do it for the love, Like motorsport, ski and board etc...

Lift ya game retailers!!

Swoop

18th March 2010, 19:06

So you mean a Half Sailor?.....
Perhaps a "hello sailor"?
Dosen't Mr Whippy wear a cute little uniform?

Headbanger

18th March 2010, 19:41

I agree!! noone wants to be served by a grumpy sales man.. and i couldnt even get someone to talk to me about a bike i was interested the other day...

Crazy isn't it, I've had more enthusiasm from a chick at the Warehouse when I bought a ZZ Top album the other day then I got when I tried to buy a bike. I'd had more interest in what I was after at Mcdonalds then I received when trying to buy a bike.

I avoid most bike shops like the black death, I'm constantly amazed at how crap the majority of them are.

For my next bike, I'm going to order it online from overseas, That's right, I'm taking it International.

KNCTRD

18th March 2010, 19:56

For my next bike, I'm going to order it online from overseas, That's right, I'm taking it International

OOooo where is the best place to go for that?? i would definatly look at importing!!

Corse1

18th March 2010, 20:19

Is that inbreeding?

Bayride have been good to me, with servicing my Duc's,

Yep Bayride are excellent. No problems with test rides hell Lindsay offers if you look a little interested. These sort of dealers make you want to buy your next bike off them. They always have new model launches where people line up for test rides on the latest bike.

Great service too............

Quasievil

18th March 2010, 20:57

I just purchased leather jacket and pants from Qmoto online - brilliant service and made buying on the internet a breeze. Gear was excellent too.

Thanks mate, glad it was all good !!

ynot slow

20th March 2010, 07:05

Service manager not an owner, but yes we do read these threads !
Interesting that the " xxx shop is crap" threads run to 10 pages in no time but "xxx shop is good" thread's seem to take a bit longer !!

Nothing wrong with you guys,had great service from previous boss for tyres and other bits for the old GSX,$350(fitted) for set or sport demons 3yrs ago vs $450(plus fitting) in New Plymouth(curiosity for city prices),and is even better when the maniac mechanic wins a sprintcar race at Palmy,has he come down yet.Shame the bike I wanted was sold before I was ready to buy from you guys,but can't win em all.Suppose spending over 18yr working in small town in retail gives you the ethos of shopping locally(within reason) but we all stuff up sometimes hence the "I hate bike shop xyz".Always a warm welcome from you and staff when I pop in.

Locally I have a shop who gets first chance for gear,hell we had issues with new jackets,replaced no problems and hassles.Similar to Anza when I grabbed the essentials back in 03,great service,since then struggle to get acknowledged(cost them $800 helmet,$500 womans gear)on two occasions the idiot didn't get off his arse,after being in retail not acknowledging customers isn't best way to get sales.Even when seriously looking at an 06 Sprint was told "we don't deal in jap bikes"wtf they had a TL1000 outside and offered a suitably insulting trade-in(was at least $1500 less that was offered on a 04 Sprint another shop).

raftn

20th March 2010, 07:18

Did I mention that ANZA can suck my big black smelly balls?[/QUOTE]

At least you are not bitter about the experince.

Owl

20th March 2010, 08:16

experince.

Stop it, you'll give Triumph riders a bad rep:laugh:

Iggy

20th March 2010, 08:41

Well i brought my used GSXR1000 from Just Motorcycles in New Brighton Christchurch. Its been an awsome bike.
The owner is short but he knows his stuff, only sells used bikes that are in good condition and i hear their mechanics are top notch and provide great service.
LOL........
A great self description there ...................I agree with these comments, have damn good deals and great service too. And even if you are not buying anything, a great place to go for advice and talk about bikes in general. Keep up the good work guys, you rock!!!

BoristheBiter

22nd March 2010, 09:41

I went to buy a pair of goggles for this weekend at Motomail and have left with a shit load more gear, Why?
Because of the service, the range of gear, the sales staff and the fact they are open. (that fact they had free track days with leathers helped too).
I hope this will be the standard they continue to set and they will continue to see me purchase my gear from them.