View Full Version : Warning all trademe users.
inlinefour
9th June 2005, 11:46
Why I ever bothered with this site now is beyond me and I now look at it as a learning experience.
I joined TM quite some time ago, run a couple of auctions and brought several items from different traders. Each time I would make a purchase from what the auction had stated, however about half the time what I recieved was much worse. I was advised by TM admin to leave negative feedback, which I did (generally saying "another piece of junk purchased that does not match auction description") and usually recieving nasty FB in return with several untruths thrown into it for good measure.
Now I could live with the Fb thing, I had about 28, with 5 neg FBs. However, I recieved a email at the beginning of the week, stating that I had what was considered "consideral excessive negative feedback" and without an explaination, the disabled my membership. That in its self does not bother me, as I don't wish to partake in junk gathering any more, but my account had money in it and TM have taken it upon themselves to keep it.
My experience, along with what I have viewed on Fair Go has left me without doubt to leave TM and never retuen. KBers, consider yourselves warned, don't fall into the trap that I did and be carefull when buying stuff off TM as my experience has been buying expensive pieces of crap... :mad:
Quasievil
9th June 2005, 11:50
I got me 120 positive feedbacks and buy stuff all the time, never a problem, bloody love it mate:motu:
bugjuice
9th June 2005, 11:51
they can't keep your money if you want it back.. It's your money. What did they say when you asked for it back?
I got 59+ feedback over the past couple of years, and generally not really had any problems..
Ixion
9th June 2005, 11:54
I've bought quite a lot of things there. No problems, and things have been pretty much as described . Obviously a seller is going to put the best light on his goods, so you just need to make a mental and dollar allowance for that .
inlinefour
9th June 2005, 11:55
and got no answer. I have brought some really good stuff there, just ruined my the crap that I also have been sold. I'm not concerned about the money, just want to warn everyone here :yes:
Ixion
9th June 2005, 11:56
Having said that, the TradeMe feedback system is badly flawed, because if you DO feel that negative feedback is justified you can't really do it, ot it becomes a slanging match with the results described by mr FourInLine. A lot of people have commented on this problem in the messages area
inlinefour
9th June 2005, 12:03
Having said that, the TradeMe feedback system is badly flawed, because if you DO feel that negative feedback is justified you can't really do it, ot it becomes a slanging match with the results described by mr FourInLine. A lot of people have commented on this problem in the messages area
I have been threatened and ponce even had a bribe attempt to change my FB after the seller originally told me "to go f#@k myself". I know of people who only dish out smileys as they are scared of recieving reddies. Personally I didn't give a toss, however the TM admin did. They even changed a FB that I had placed on another trader, which was polite and to the point. My guess was because he was a big TM user and was making them $$$, which I guess is all the TM admin are concerned about. Reckon it will be their undoing if they continue this way...
ManDownUnder
9th June 2005, 12:04
I'd read the fine print - i.e. if we choose to disable your account we keep your mnoey.
Have them explain it to you - and quote the relevant section. If they can't do it ask them to send a cheque - AND contact Fair Go.
MDU
marty
9th June 2005, 12:11
pretty simple really - RTFT&CS
FEES AND ACCOUNTS
5.1 Trade Me Listing Fees and Success Fees
Trade Me charges fees for the use of the web site as a venue.
Trade Me's current fees are listed on our fees page in the help section.
Any non-commission listing fees are charged at the time of listing and are not refundable. Trade Me may (at our sole discretion) refund a commission or success fee charged on completed auctions if the sale is not successfully completed, provided that a member follows our defined refund process. Trade Me will only issue refunds in the form of credit to the Trade Me account of the member. Cash refunds will not be issued. Credits on accounts with Trade Me are not transferable between members.
Trade Me reserves the right to change the fees charged for any of our services at any time. In the event that we introduce a new service, the fees for that service are effective at the launch of the service, unless otherwise stated.
If you are a New Zealand resident, then all fees are inclusive of GST and in New Zealand dollars unless otherwise stated. If you are not a New Zealand resident, then all fees are, unless otherwise stated, in New Zealand dollars and do not include GST. Unless otherwise stated in these terms and conditions, no interest or other financial charges will be applied to Trade Me account balances.
Trade Me reserves the right to investigate queries regarding the refund of success fees with bidders, other members, Internet Service Providers, and any other relevant party.
Before listing an item, you should review Trade Me's fees to ensure you are aware of the fees that you will incur.
You must pay the fees immediately upon demand by Trade Me.
inlinefour
9th June 2005, 15:59
From my experience, TM reserves the right to be a total wanker...
Ixion
9th June 2005, 16:06
It does seem to be universally agreed that the Trademe adminstrators are not very receptive to the wishes of the users.
An example is want ads. Trademe won't have a bar of them, even though vast numbers of people want them
Eurodave
9th June 2005, 16:15
Ive done over 170 trades on TradeMe & have only had about 2 bum deals, overall l Im glad to have joined & will continue to trade for the forseeable future :motu:
vifferman
9th June 2005, 16:26
Yes, the feedback system sux. If you don't put "Great Trader!! AAAAAAA++++++" then you get slagged. It therefore becomes meaningless for ascertaining the honesty/integrity of the trader.
I've given bad feedback twice: the first time was the first purchase I made (notebook computer) that was demo'd to me by the seller, and it went, but had a flat battery "Oh - that'll charge up - hasn't been used for a while." In fact, the battery was dodgy, and the battery controller thingo (tech term) was in CloudCuckooLand. So, I posted that "The goods were not as represented", and got slagged for it.
Second case: Bought some leathers for the vifferbabe, which were OK. But the trader took FOREVER to get back to me, even though I was very punctual with email, banking the money, etc. The crowning achievement was charging me $25 for postage which I thought was for secure, overnight courier. The parcel took nearly a week to arrive, was abandoned in a corner of our front deck, and had a label for $10 on it. So, being honest and truthful, I politely mentioned these things, and gave the trader bad rep (because he was an annoyingly slow trader, and ripped me off for postage.) Of course, I got bad rep back. Why?!? I did everything right, so I was a good trader. The one bad rep they'd had out of many good ones didn't sully their reputation, especially if anyone read what it was for.
That sort of thing just begggars belief.
vifferman
9th June 2005, 16:27
It does seem to be universally agreed that the Trademe adminstrators are not very receptive to the wishes of the users.
An example is want ads. Trademe won't have a bar of them, even though vast numbers of people want them
They used to have them, but dropped them, probably because they were too numerous and didn't generate revenue??
Sensei
9th June 2005, 16:41
250+ pos feed back. Look before you leap !
I ve got over 130+ positive feedbacks and only 1- negative from a psycho bitch. :weird: Sometimes I can buy stuff that I cant find in the shops. :niceone:
Racey Rider
9th June 2005, 19:08
Nearly 200 good trades here.
only 1 bad trade.
Some guy in helensville still owes me $41 for a item I paid for and he never delivered!!!!! (TT250 forks.)
Anyone want to find out where he lives for me??
Cause one day I'm gunna be up there,, and Simon, I'm coming to knock on your door and get it my hard earned money BACK!!!! :mad:
...I was advised by TM admin to leave negative feedback, which I did (generally saying "another piece of junk purchased that does not match auction description") and usually recieving nasty FB in return with several untruths thrown into it for good measure.Well if you dish out that sort of negative feedback you're just asking for trouble IMHO. Personally I don't give out negative feedback on TM because you just risk your own reputation as a trustworthy trader, it's not worth it. :no:
Now I could live with the Fb thing, I had about 28, with 5 neg FBs. However, I recieved a email at the beginning of the week, stating that I had what was considered "consideral excessive negative feedback" and without an explaination, the disabled my membership. There you go, the wording you have used in your negative feedback is obviously unacceptable.
Would you be able to copy and paste the negative feedback here that you gave in those 5 cases? Would be good for a laugh.
KBers, consider yourselves warned, don't fall into the trap that I did and be carefull when buying stuff off TM as my experience has been buying expensive pieces of crap... :mad:I've been trading on TM for a few years now and have only been stung once ($50) out of 35 trades. I have no negative feedback against my account thankfully. I enjoy the site and know many others who do too. Sorry you had a bad run dude but such is life! :eyepoke:
inlinefour
9th June 2005, 19:45
Every day is a goodie if you can learn something new, even if its a shyter like this... :devil2:
riffer
9th June 2005, 21:16
I think the trademe experience definitely depends on who you deal with.
I've been on trademe since November 2001, and have 140 feedbacks from individual members (all positive out of 162 in total).
I don't trade with people who have negative feedback, and I always look at what people say about them.
However, I tend to buy motorcycle and computer parts and my wife buys kids clothes. I deal with reputable sellers and we have found that almost all sellers of baby and children's clothing are honest people.
I have never left bad feedback and I haven't really had anything worth giving it for.
Don't believe me - look here (http://www.trademe.co.nz/structure/view_member_history.asp?member=64908).
El Dopa
9th June 2005, 21:16
My one trademe experience (so far) is much the same as your negative experiences - 'goods not as described'. Clothes that weren't the advertised size, basically.
I think it's a decent way to get cheap stuff, but I'll not be buying anything of any worth from it unless I can:
1) afford to write the money off in the worst case scenario
2) Go and pick the stuff up (i.e. inspect the goods) before I hand over the cash.
Suney
9th June 2005, 23:09
My friend is the worst trademe user ever, if he finds a better bargain at a store or if he decides he doesn't want to buy the item anymore after he had won the auction or press buy now, he'll make up lame ass excuses and hold of writing emails for a week or so.
Gremlin
10th June 2005, 00:32
The trick is to research the seller first. If they have negative feedback, check the trader who submitted it. If they have heaps, then obviously the odds are its gonna be their fault.
I know every trader has to start somewhere, but when buying from the 100% and gazillion trade traders, I reckon its as good as walking into a shop. In fact, some of them are shops anyway.
48 trades, 34 individual, one total wanker who ripped off my brother (ripped off several) and gave me neg feedback once I had. Soon after I noticed he had been disabled, sent an email to TM explaining the situation, and they deleted the feedback.
But their PR person (if he hasn't committed suicide) should be shot tho... Just wait until a proper competitor starts up... :yes:
ManDownUnder
10th June 2005, 08:46
Nearly 200 good trades here.
only 1 bad trade.
Some guy in helensville still owes me $41 for a item I paid for and he never delivered!!!!! (TT250 forks.)
Anyone want to find out where he lives for me??
Cause one day I'm gunna be up there,, and Simon, I'm coming to knock on your door and get it my hard earned money BACK!!!! :mad:
No worries - same thing happened to me... I reported it to the cops (with some glee I might add). some kid advertised a Hard Disk, I bought and paid for it, and never got it.
I managed to get his contact details and passed them, and all associated documentation, over to the cops. They took a while (let's face it - they have other things to do too... and not enough staff to go round), and now I'll be seeing this kid in court in the next month or so.
Quite an adventure really..
Don't get mad - get even... it's much more fun, and possibly a healthier outlook on life :niceone:
MDU
Eurodave
10th June 2005, 08:49
Two words to bear in mind: "CAVEAT EMPTOR"!!!!!!!!
Sniper
10th June 2005, 08:59
I have had a good run with trade me except when I moved to CHCH they disabled my membership and told me it was because I moved too often?
inlinefour
10th June 2005, 09:18
I have had a good run with trade me except when I moved to CHCH they disabled my membership and told me it was because I moved too often?
How much of a bunch of toss pots they are who run the site. Personally I found amusing how the manipulated the terms and conditions several times, but in fact contradicted themselves on several occasions :weird:
placidfemme
10th June 2005, 09:31
I've had all good experiences with TradeMe. There was a stage where I thought I'd been ripped off by 3 different people who I had brought stuff from.... payed for the goods... and they never arrived...
Found out a month later that the goods had been sent but some little shit up the road was stealing our mail (along with nearly everyone elses mail on our street). NZ Post finally figured it out when they had about 16 people complain about missing mail... The kid was only about 12...
marty
10th June 2005, 13:38
it's simple honda. don't use trademe. go somewhere else. stop your whingeing. plenty of us have bought and sold 1000's of $ worth of stuff on there, and haven't had any problems. i've sold 2 x $30000 cars, a $20000 caravan, bought the TL, my boat, my dog, laptops, etc etc, and i think i've been dicked out of a total of $5. do your research before hitting the buy now and you're fine. you wouldn't buy anything out of the Loot/T & E without researching it first, and if you did, you'd expect to get ripped off.
marty
10th June 2005, 14:10
maybe trademe should have a category like this one>>>>>>>>>
http://everythingelse.listings.ebay.com/Weird-Stuff_W0QQcatrefZC4QQfromZR8QQfsooZ1QQfsopZ1QQsaca tZ1466QQsocmdZListingItemList
Rainbow Wizard
12th June 2005, 00:31
I figure if I buy and do not get any reply to an email that I send immediately after the sale I do not bank the money. Trust can never exist because the trader is not prepared to communicate. I re-send the message, several times and if still no response I advise TM and request a buyer charge refund. http://www.voxanclubdefrance.com/phpBB2/images/smiles/new_color_.gif
Da Bird
12th June 2005, 01:00
I find Trade Me in general, very good... my partner and I run a part-time (registered) business with the majority of sales through Trade Me and between us, have about 1000 positive feedbacks with about 7 negatives... guess you can't please everyone! But it is annoying when people use negative feedbacks for revenge when you are totally justified to place one. I get annoyed with people who are too scared to place a negative feedback in case they get one back and it ruins their 100% record...
When buying something, I will only deal with people with a solid record... it does pay to be a bit careful.
sunhuntin
12th June 2005, 12:52
ive got some 40-odd positives on there, no negatives. think only one item was not as described [a book, coming apart at the spine] but i left a positive, but left a comment stating the condition. ive bought and sold, with no trouble at all. i dont always check feedback of the people im buying off, unless its something like 97%, then i go and look, and always see what feedback the first person left, etc.
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