Cyclespot Honda's workshop has not changed. It is still 100% shit.

[The Pastor]

Don't go there.

Their sales team however are excellent. Unfortunately for them the workshop has put me off ever spending money with them!

I was going to ask who else has had continued shit service from them, but from informal discussions with the bikers i know it seemed to me that no one has had acceptable service from them.

So the question is, has anyone had good experience with the WORKSHOP? Forget sales or parts for now.

[BoristheBiter]

no.
I gave them another chance but they are still shit.

Like you said parts and sales are fine but i won't be spending any money with them any time soon.

[ukusa]

Don't go there.

Their sales team however are excellent. Unfortunately for them the workshop has put me off ever spending money with them!

I was going to ask who else has had continued shit service from them, but from informal discussions with the bikers i know it seemed to me that no one has had acceptable service from them.

So the question is, has anyone had good experience with the WORKSHOP? Forget sales or parts for now.
can you elaborate?
Is it the price? is it the time they take? Is it their attitude? Is it the quality of the work? Do they fix stuff that didn't need fixing?
Or is it all of the above?

[Magua]

can you elaborate?
Is it the price? is it the time they take? Is it their attitude? Is it the quality of the work? Do they fix stuff that didn't need fixing?
Or is it all of the above?

I took my cb400n there for an insurance job late last year. Three weeks later I get a phone call, they have ordered the wrong parts. Three more weeks pass and the correct parts arrive.

-Several weeks later and after many, many follow up calls by myself and others (I did not have a land-line at the time) I get my bike back.

-I get the bike home and notice that one of my indicators is taped to my motorcycle. Evidently they had not noticed a broken indicator at the time of their ordering of parts (the SECOND time around). Their reasoning was that they assumed it to not have been part of the crash damage (without the tape this indicator was hanging by a single wire...)

-After some initial suspicion my worries are confirmed. My forks were not straight. This was the main reason the bike was in the shop and it was fairly obvious that they were still bent. My friends first assumed that the triple clamp was out of alignment or somesuch thing, but no. We could not physically get the forks to fit in alignment, so it would have been plainly obvious to them that they had not finished the job.

-Handlebars were still bent (albeit ever so slightly, they were not bent before the crash).

-They had installed a clutch cable that was too short, thus it was running along a header pipe.

Completely unacceptable that they would hand back my bike in the state that it was in. After having a rant at my insurer about them, I am offered a new inspection by the company. They confirm the shit job that cyclespot had done and pass my bike onto Coleman's Suzuki, who did a superb job in fixing my bike up for me.

Turns out that in the months that my bike was with cyclespot, they had spent a total of 3 hours working on it. NEVER AGAIN. I'm not surprised to hear that they're still fucking up.

[The Pastor]

can you elaborate?
Is it the price? is it the time they take? Is it their attitude? Is it the quality of the work? Do they fix stuff that didn't need fixing?
Or is it all of the above?

yes too all and add in no communication - even when job is complete, and even when im chasing them up! What am i paying them $94/hr? (current charge out rate)

[PirateJafa]

yes too all and add in no communication - even when job is complete, and even when im chasing them up! What am i paying them $94/hr? (current charge out rate)

If you take your bike to anyone bar AJ, then you're a noob. :yes:

[miloking]

I dont understand one thing....

Why the fuck do you guys keep coming back there?????

Either learn to DIY (if you dont trust anybody like i do) or if you have no time/space find private mechanic...

but dont expect shit service somewhere to improve by itself...

[KiwiNinja]

If you take your bike to anyone bar AJ, then you're a noob. :yes:

Can you elaborate on who AJ is?

[Slyer]

Having never used their servicing department I have nothing positive to say about them.

[jtzzr]

So what work did they do RM ? Change the little flouro flag you have or change the tassles in your handle bars? Come on bro you can tell me , no-one else will know.

[PirateJafa]

Can you elaborate on who AJ is?

AJ owns and runs Motohaus in Kingsland. Shares the building with KTL Bikes.

Because when you're going to pay $80/hr for someone to work on your bike(s), you want a good mechanic to work on your bike. Not some useless, halfwit "apprentice" who doesn't have a sodding clue what they're doing, or care that they're working on someone else's pride and joy.

[Maha]

....mmmmmmmmm thats curious, I thought she used to blow Indy:facepalm:

[BoristheBiter]

I dont understand one thing....

Why the fuck do you guys keep coming back there?????

Either learn to DIY (if you dont trust anybody like i do) or if you have no time/space find private mechanic...

but dont expect shit service somewhere to improve by itself...


They offered a free service for both bikes, that was the only reason i went back.
I don't have the time to do DIY nor the experience to work on them.
I have now found a good place and have no problems so far.

[hellokitty]

I had excellent service from them.... and they called me several times to let me know what was happening and to okay things with me.

Maybe because I am a girl and they were worried I would cry? :shutup:

Seriously, I thought Glen was very helpful and I am taking my bike for a WOF and service in a couple of weeks.


Oh yeah, they are doing the service as my bike is under warranty so obviously I can't do it myself.

[dipshit]

Oh yeah, they are doing the service as my bike is under warranty so obviously I can't do it myself.


.. .. :facepalm:

[The Pastor]

So what work did they do RM ? Change the little flouro flag you have or change the tassles in your handle bars? Come on bro you can tell me , no-one else will know.

they installed trainer wheels, so now i can go round corners!

[Maha]

I had excellent service from them.... and they called me several times to let me know what was happening and to okay things with me.

Maybe because I am a girl and they were worried I would cry? :shutup:

Seriously, I thought Glen was very helpful and I am taking my bike for a WOF and service in a couple of weeks.


Oh yeah, they are doing the service as my bike is under warranty so obviously I can't do it myself.

Everyone from time to can have an issue with any of the bike shops around the country...
Scott just has more trouble with most of them, I saw him once at Cycletreads, he wheeled is bike in and they asked him to wheel it straight back out again:facepalm:

[Sharry]

After my experince with their sales team I would not give them money for a winning lotto ticket.
And they sure as hell won't be touching any bike of mine, even for free :motu:

[hellokitty]

.. .. :facepalm:

:facepalm:????

Has to be serviced as per the service book/warranty and be recorded by an authorised dealer - last time I checked, the garage under my house was not an authorised motorcycle workshop :facepalm:

[dipshit]

Has to be serviced as per the service book/warranty and be recorded by an authorised dealer

That's what they tell you. <_<

[Swoop]

...they have ordered the wrong parts.
It's pleasing to hear that they obviously still have the same fucking retarded parts monkeys' there.

I for one, will not be returning...

[The Pastor]

Everyone from time to can have an issue with any of the bike shops around the country...
Scott just has more trouble with most of them, I saw him once at Cycletreads, he wheeled is bike in and they asked him to wheel it straight back out again:facepalm:

This is not a one off bad experience. I wouldn't not make a thread like this unless it was far to late to ever convince me to go back.

I had shit service when I brought in my gpz1000 many years ago.

I had shit service a few years after that on my zxr250.

My mate had shit service there with a fzr250

Magua had shit service at the end of last year with his cb400.

I have had shit service there now.

This has been going on for years.

[The Pastor]

So it looks to me like there is only 1 positive experience there? surely someone else hasnt been ripped off or given the run around?

[The Everlasting]

AJ owns and runs Motohaus in Kingsland. Shares the building with KTL Bikes.

Because when you're going to pay $80/hr for someone to work on your bike(s), you want a good mechanic to work on your bike. Not some useless, halfwit "apprentice" who doesn't have a sodding clue what they're doing, or care that they're working on someone else's pride and joy.

Yeah I have been to see AJ at Motohaus,and he is very good,and provides excellent service!

[vifferman]

After my experince with their sales team I would not give them money for a winning lotto ticket.
And they sure as hell won't be touching any bike of mine, even for free :motu:
Same here.
When I first bought the VFR, I had plans of getting them to do my maintenance. By the time I'd actually picked the bike up, I'd decided to never spend any more money there. Their attitude to customers is mercenary and suckful.
It's their loss; I've spent probably close to $10k elsewhere in the last 6 years.

[zeocen]

Personally happy with Botany Honda. :sunny:

[Maha]

It's their loss; I've spent probably close to $10k elsewhere in the last 6 years.

And that new nose just damn fine too I might add...:yes:

[NONONO]

This is not a one off bad experience. I wouldn't not make a thread like this unless it was far to late to ever convince me to go back.

I had shit service when I brought in my gpz1000 many years ago.

I had shit service a few years after that on my zxr250.

My mate had shit service there with a fzr250

Magua had shit service at the end of last year with his cb400.

I have had shit service there now.

This has been going on for years.

Why the hell do you keep going back then?................FFS
Seems like you failed to stir up this particular hornets nest...
If you aint happy, go somewhere else. Or complain to the boss, not to us.

[The Pastor]

Why the hell do you keep going back then?................FFS
Seems like you failed to stir up this particular hornets nest...
If you aint happy, go somewhere else. Or complain to the boss, not to us.

lick my bang u homo!

Sorry if i decided to give them a 2nd or 3rd chance. Staff change over the course of 7 years, the service at cyclespot doesn't.

and tbh i totally forgot about magua's recent experience. and belive me i complained to the boss, the very next day i was mislead again.

[PirateJafa]

Same here.
When I first bought the VFR, I had plans of getting them to do my maintenance. By the time I'd actually picked the bike up, I'd decided to never spend any more money there. Their attitude to customers is mercenary and suckful.
It's their loss; I've spent probably close to $10k elsewhere in the last 6 years.

I've never had a problem with their sales team. In fact, they've pretty much guaranteed that the next bike I add to my collection will be a VFR800 (I must be getting old! ;)).

In the past I've also had them import a low-km tidy VFR400R from Japan for me at a verrry reasonable price, and had nothing but excellent service from their sales team throughout the process.

However I've never trusted their workshop for any major work, after some of the horror stories I've heard from their friends. Besides, as I've found a excellent mechanic already, there is no reason for me to risk taking my bikes anywhere else.

[The Stranger]

Don't go there.

Their sales team however are excellent. Unfortunately for them the workshop has put me off ever spending money with them!

I was going to ask who else has had continued shit service from them, but from informal discussions with the bikers i know it seemed to me that no one has had acceptable service from them.

So the question is, has anyone had good experience with the WORKSHOP? Forget sales or parts for now.

Shit man, cyclespot rock. Excellent service, they gave me a loan bike (a late model fireblade), groomed my bike, kept me informed the whole way through and all at a very reasonable cost and free coffee to boot.
Best of all, they are up for a bit of haggling on the pre agreed price. Saved me a lot of dosh.

Perhaps they just thought you were a cunt and try and rubbish them on the internet?

[The Pastor]

Shit man, cyclespot rock. Excellent service, they gave me a loan bike (a late model fireblade), groomed my bike, kept me informed the whole way through and all at a very reasonable cost and free coffee to boot.
Best of all, they are up for a bit of haggling on the pre agreed price. Saved me a lot of dosh.

Perhaps they just thought you were a cunt and try and rubbish them on the internet?

have you bought a bike off them?

[NONONO]

have you bought a bike off them?

Total Fking Fail..................:facepalm:

[The Pastor]

Total Fking Fail..................:facepalm:

why ?

[Maha]

why ?

Because you failed to feel the sarcasm slap your choccy starfish.

[The Pastor]

Because you failed to sarcasm slap your choccy starfish.

must be stupid cos i anit got a clue what hes on about lol

[NONONO]

must be stupid cos i anit got a clue what hes on about lol

Agreed..stupid is as stupid does..
BTW I was offered $2000 more on a trade in at Cyclespot than at the nearest other bike shop..

[hellokitty]

Agreed..stupid is as stupid does..
BTW I was offered $2000 more on a trade in at Cyclespot than at the nearest other bike shop..

They gave me a great trade in on my bike too.

And we have bought 3 bikes off them.....

[The Pastor]

Agreed..stupid is as stupid does..
BTW I was offered $2000 more on a trade in at Cyclespot than at the nearest other bike shop..

yeah the sales guys there a tippy tops

[Katman]

Shit man, cyclespot rock. they groomed my bike,

Let me guess, they thought your bike was pre-pubescent? :shit:

[thepom]

You sound like a idiot renegade, one of the twats who just keep coming back for more...

[The Stranger]

Let me guess, they thought your bike was pre-pubescent? :shit:

4yrs a bit young for you is it?