Earthquake damaged bikes

[ukusa]

Attached is a pic of my Thunderbird tank, earthquake knocked it over in the shed & landed on the edge of a large wooden box. A big V about 15cm long + damaged Triumph badge. Also a small dent size of old 5c piece on one of the pipes.
Most annoying is that the steering lock was on at the time it fell, and now when moving it to the unlocked position the key won't come out.

Time to contact insurance co & see how soon I can get it fixed in this earthquake ravaged city. Not even sure who can do it due to most places currently closed.233559

[mrmeal]

bugger! Sorry to see that, hope you largely escaped with just this damage though. good luck and much haste in getting it under resolve.

[Taz]

Then there's the 6+ month wait for parts through the official NZ triumph distributor....

[trailblazer]

Its sad to see your bike damaged. I guess all you can do is find someone to do the repair and lodge a claim with the insurance company. But i guess at times like this they will see it as a minor issue and you may have to be patient. Hope it dosn't take to long though

[AllanB]

SP&F (shit piss & fuck)

Darn quakes.


I hope you don't have too much trouble with insurance - the last thing anyone here needs is a arse insurance company.


Thought - is there a Trumpy dealer in Ashburton or close by that may be able to process it quicker?

[imdying]

Time to contact insurance co & see how soon I can get it fixed in this earthquake ravaged city. Not even sure who can do it due to most places currently closed.233559Should be all good. You ring the insurance company, and have an assessor sent out in a day or two. They'll look the damage over and make sure it's fundamentally repairable. You nominate yourself as the repairer, price up the damage from somewhere not in NZ, tell them, they send you a cheque, you get the bits and off you go. If you repair it yourself, it's probably only 2-3 weeks in total.

[MD]

Then there's the 6+ month wait for parts through the official NZ triumph distributor....

Only if you live in the Kiwibiker Triumph bashing alternative universe. These comments on here always amuse me. In my universe (called the real world) any part I have wanted is magically ready and waiting.

[ukusa]

Its sad to see your bike damaged. I guess all you can do is find someone to do the repair and lodge a claim with the insurance company. But i guess at times like this they will see it as a minor issue and you may have to be patient. Hope it dosn't take to long though

yeah it is minor in the big scheme of things. I spoke to them (Kiwibiker) yesterday, they will send the forms out to me, but they acknowledged it might take a while.
For those with knowledge on tank repairs, I've heard compressed air is used on some to pop the dents out. Is this still the case, or does it depend on the type of dent/damage? Just wondering if it would involve a repair or a replacement tank.
If I could get the steering lock issue fixed, I could still ride. Maybe Hampton or Avon City could take a look at it for me (not sure who else will be open for business).

[ukusa]

SP&F (shit piss & fuck)

Darn quakes.


I hope you don't have too much trouble with insurance - the last thing anyone here needs is a arse insurance company.


Thought - is there a Trumpy dealer in Ashburton or close by that may be able to process it quicker?

I think Nelson is the closest. Street & Sport covered all of Canterbury. Might try to ring Phil or Glen from S&S & check if they are trying to re-establish some sort of service out in the burbs. I feel sorry for these guys who worked hard & had only just moved back into their premises after the Sept. quake. I think they had about 2 or 3 days trading before being hit again.

[scumdog]

yeah it is minor in the big scheme of things. I spoke to them (Kiwibiker) yesterday, they will send the forms out to me, but they acknowledged it might take a while.
For those with knowledge on tank repairs, I've heard compressed air is used on some to pop the dents out. Is this still the case, or does it depend on the type of dent/damage? Just wondering if it would involve a repair or a replacement tank.
If I could get the steering lock issue fixed, I could still ride. Maybe Hampton or Avon City could take a look at it for me (not sure who else will be open for business).

No way compressed air is going to 'pop-out' THAT dent!

It needs two or three washers tack-welded (on their edge!) to strategic points of the dent then a slide-hammer hooked onto the washers one by one and used to 'pull' the dent out as far as is possible.

Then it's bog & sanding time.

My 2-cents worth.

Oh, and the above is best done with the tank off the bike and filled with water, otherwise the resulting bang may re-shape the tank in a way you didn't desire.:devil2:

[Kickaha]

I think Nelson is the closest. Street & Sport covered all of Canterbury. Might try to ring Phil or Glen from S&S & check if they are trying to re-establish some sort of service out in the burbs. I feel sorry for these guys who worked hard & had only just moved back into their premises after the Sept. quake. I think they had about 2 or 3 days trading before being hit again.

They'd moved in on the Friday before the Quake', the building suffered more extensive damage than last time and will probably have to be knocked down

As of early last week they had no plans to get back up and running in another location

[slydesigns]

Parts wont be a problem for the Thunderbird. The steering lock should have two security torx bolts holding it on (Star pattern with a centre pin that only turns one way). They will need a slot cut into them with a dremel and then backed out with a large flatblade as they are designed to go in and not come out easily. That will free the steering.

The tanks take 6 weeks by sea or 1 week by airfreight, assuming stock availability at Hinkley. We have just received one last week. They are brought in as required and not held as a stock item given the cost of holding stock, the colours available and the size of the item.

Shipping of parts to what was S&S is still up in the air due to the cordon on the inner city and the lack of non essential freight movements into and out of CHCH.

Assuming S&S are not available to assist you, your South Island dealers are:
McIver & Veitch, Dunedin, 03 477 0236
MotoSouth, Invercargill, 03 214 4482

Contacting either of these dealers should be your first point of call for parts assistance and they can advise on Street & Sports status as well.

Taz, any part that takes 6 months to arrive isn't due to actions within the control of Triumph NZ. If you have facts, not guesswork, that says Triumph NZ was the cause of a part taking 6 months to arrive, I'd love to see you step up and present them.

[White trash]

Oh yeah, Triumph NZ are absolute tops. (Insert sarcasm smiley where you see fit)

Having dealt with many different franchise suppliers with regards to bikes, I'd solidly rate them as the worst. Suzuki or Harley-Davidson/Buell being tied for first place. Yamaha seem pretty good (now, they never used to be) as are KTM.

Ripping off clients and dealers with crazy accessory pricing and warranty protocols, piss poor follow up and service along with slow response times seems to be par for the course at TNZ.

[short-circuit]

Oh yeah, Triumph NZ are absolute tops. (Insert sarcasm smiley where you see fit)

Having dealt with many different franchise suppliers with regards to bikes, I'd solidly rate them as the worst. Suzuki or Harley-Davidson/Buell being tied for first place. Yamaha seem pretty good (now, they never used to be) as are KTM.

Ripping off clients and dealers with crazy accessory pricing and warranty protocols, piss poor follow up and service along with slow response times seems to be par for the course at TNZ.


Not that you're in any way invested in brand propaganda...

[ukusa]

Parts wont be a problem for the Thunderbird. The steering lock should have two security torx bolts holding it on (Star pattern with a centre pin that only turns one way). They will need a slot cut into them with a dremel and then backed out with a large flatblade as they are designed to go in and not come out easily. That will free the steering.

The tanks take 6 weeks by sea or 1 week by airfreight, assuming stock availability at Hinkley. We have just received one last week. They are brought in as required and not held as a stock item given the cost of holding stock, the colours available and the size of the item.

Shipping of parts to what was S&S is still up in the air due to the cordon on the inner city and the lack of non essential freight movements into and out of CHCH.

Assuming S&S are not available to assist you, your South Island dealers are:
McIver & Veitch, Dunedin, 03 477 0236
MotoSouth, Invercargill, 03 214 4482

Contacting either of these dealers should be your first point of call for parts assistance and they can advise on Street & Sports status as well.

Taz, any part that takes 6 months to arrive isn't due to actions within the control of Triumph NZ. If you have facts, not guesswork, that says Triumph NZ was the cause of a part taking 6 months to arrive, I'd love to see you step up and present them.

thanks for that info slydesigns.
I got the claim forms from Kiwibiker today (protecta policy). Unusually it's titled "Cycle Accident Claim Form". Whatever... anyway I start to fill it out, all seems quite normal at the start, usual questions like name, policy no, age, licence no, phone no, address, bike, rego no. etc etc. Then it turns to all this accident shit like Witnesses (not applicable), Damage to bike (ok, I can fill that bit out) other party's details (not applicable), Particulars of accident (not applicable), sketch of accident (not applicable) & finally Declaration (sign & date).
No where on this form is there anywhere for me to fill out what actually happened "Bike fell over in earthquake". It seems that the only thing that can happen to a motorbike is a crash.
Anyway, I scrawled a hand written note on the back of the form about what happened and posted it off. So just wait now, hopefully not too long.

[AllanB]

Cause of Damage: Mother Earth spat the dummy

Photo: Cut out suitable images from the newspaper and attach to form.



Somehow I think you'll be OK and the insurance understand!

[ukusa]

Photo: Cut out suitable images from the newspaper and attach to form.

I might need a very large box for all the newspaper cuttings. Hopefully they've heard of this wee event.

[shrub]

Oh yeah, Triumph NZ are absolute tops. (Insert sarcasm smiley where you see fit)

Having dealt with many different franchise suppliers with regards to bikes, I'd solidly rate them as the worst. Suzuki or Harley-Davidson/Buell being tied for first place. Yamaha seem pretty good (now, they never used to be) as are KTM.

Ripping off clients and dealers with crazy accessory pricing and warranty protocols, piss poor follow up and service along with slow response times seems to be par for the course at TNZ.

Actually they're not bad. My son used to be the parts boy at Street and Sport, and he could get most things within 3 weeks if they were ex-UK and within 48 hours if they were in stock in NZ.

Pricing is pretty scary, but from what I understand most bike brands are as bad or worse, and much of that comes from the size of the motorcycle market in NZ. There aren't a lot of us, so volume buying doesn't enter the equation and we are a long way away so everything sent comes airfreight. Ther is also the fact that bikes are a luxury good, so everyone in the supply chain feels obliged to clip a little extra.

BTW, if you have ever paid for aircraft parts you'd hug your local parts wallah when he or she told you your disc rotor was $500.00

[slydesigns]

We work until 6-6.30 most nights just to clear all the days orders and get them on the couriers. And they are good enough to wait round for us too. If its there in the building and its been ordered, its gone out the door that day.