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pritch
9th November 2011, 21:03
Rant/

Since Triumph are currently offering an accessory pack with the run-out of the old model Street Triple, I briefly considered trading the Speed Triple I bought earlier this year.
After contemplating what I would likely get for a trade, the additional cost to buy a 675, and that I wouldn't have as much fruit salad as I have now, I decided to keep the litre bike for a couple of years.

In a box out the back of the house there was an Ohlins shock, and since the bike is going to be sticking around for a while, I've asked Dr Robert to arrange for the shock to be transformed to fit the Triumph.
Now the shock on the Striple is very exposed and is constantly blasted by the various detritus flung at it by the rear wheel, so a hugger is in order to protect the investment in the Ohlins.

After consulting various Internet resources I decided to buy the required item from Shift-Tech having had a good experience with them previously. The original query was emailed maybe 10.00PM, which according to my calculations means that most of the USA is asleep, but I had a reply within a few minutes.

Next day I received an email with a tracking reference and eagerly followed the progress of the package - then things slowed down a bit. Eight days after posting the package arrived at Customs in Auckland on the 3rd Nov.

Being ever so slightly OCD about such things I've been checking the letter box for a Courier card a couple of times a day this week. Today a letter arrived from the "Parcels Team" New Zealand Post Limited, Auckland. Well, one page was from them and two pages were from Customs. Things have changed since I bought my last hugger, now the value was such that it would attract at least $60 GST, so it had also attracted the interest of Customs. Customs had thoughtfully supplied a break down of the charges and a list of the various methods by which payment could be made.

Now I've had experiences with Customs previously, both through work and on my own account, and I do understand that they aren't all idiots. There was the time though I imported two new rims for my Cheney B50MX. In due course a round, brown paper parcel arrived at Customs parcels, it was about the diameter of a front MX rim and about as thick as a rear rim, and when shook the package went "clank". The female Customs officer looked at the parcel for a while then a a flat tone said, "It doesn't look like rims to me." She then opened the package to inspect the contents. Although tempted, I thought it wiser not to inquire what shape wheels were on her planet.

So, to todays transaction details…
My parcel - including freight - had attracted GST of $64.50. Fair enough.
But GST is payable to the IRD, so Customs had charged an "import transaction fee" of 22.00 for collecting the GST.
Then, I was charged $3.30 GST on the fee I was charged for paying the GST!
LIke something out of Monty Python.

But, as they say in the ads, that's not all!
There was also a biosecurity levy $11.10.
Now I find it hard to believe that anyone from biosecurity inspected my two bits of carbon fibre wrapped in bubble wrap. I'd actually find it easier to believe that the entire biosecurity staff stopped what they were doing, and rushed to inspect my parcel while another ton of foot and mouth infected Chinese pork products passed through undetected.

Of course the biosecurity levy also attracted GST, $1.67. So my $64.50 GST has ballooned to $102.57. WTF it's payday.

So having read the page detailing the various methods of payment I telephoned the 0800 number used to make credit card payments. This seemed the quickest option.
The word "quickest", of course, being a relative term in this instance.These guys would make a glacier look hasty.

I then spent some time listening to a succession of messages advising me that all of the operators were busy. Finally I was connected to a gentleman who sounded like a native of the sub-continent. After several attempts he got the card number right and told me that he would advise "Parcels" to release my package and that I should receive it in a couple of days,

A couple of days? Don't these bastards realise there's an overnight courier service from Auckland these days? Actually, on reflection, if my new Asian friend is sitting in Mumbai he probably doesn't.

The package is going to take as long to get through Customs to me as it took to get to Auckland on a slow boat from Florida.

Welcome to our new third world parcels service.

/RANT

ynot slow
9th November 2011, 21:43
Hah bloody beauracracy,I remember when working for MAF in 1985-6 the guys at what is now VTNZ(old testing stations-MOT)decided up in Whangarei to go on a "work to rule"turned out they did more work than befor,i.e 10mins smoko,60mins lunch not 20mins smoko etc.Seems nothing has changed with technology.

shafty
9th November 2011, 22:35
Wel written -as usual Pritch - LOL, - maybe worth flicking a copy to your local Nat MP about....NOW!


Good luck, keep us posted

Shafty

Swoop
10th November 2011, 18:34
Now I find it hard to believe that anyone ... inspected my two bits of carbon fibre
How much did they charge you for "Carbon credits"?

We really are doing the hippies a favour by taking carbon out of the environment and storing it safely above the rear wheel or inside our fairings. Where is the love?


Yes, having encountered the same "service" from customs, they do make kindergarten children appear more intelligent at times.

sil3nt
10th November 2011, 19:54
How much was the hugger?

*edit*
i stopped being lazy and looked it up. That is damn expensive!

pzkpfw
10th November 2011, 21:55
I was once charged duty on a box containing "Hugger" and "Belly Pan", because nothing said "Motorcycle" so someone thought it was "Clothing".

After I twigged, and asked around, it turned out I didn't have to pay duty - confirmed by call to customs. Getting a refund of what I'd paid seemed like a big hassle so I just left it.

How come you had to pay? Rules changed the last couple of years? Or was the total over some threshold?

SMOKEU
10th November 2011, 22:42
If you think that's bad then you should see the South African postal service. Packages seem to mysteriously grow wings and fly away with alarming regularity.

pritch
11th November 2011, 15:48
How much was the hugger?

*edit*
i stopped being lazy and looked it up. That is damn expensive!

Cheaper than the Triumph part by several hundred, although the saving is a hundred or so less now.
The one I bought for the S4R was very nicely made but was probably a different manufacturer.
Then again it isn't as expensive as having a piece of rock score the shaft of the Ohlins?

The rules changed a while back, it used to be that the consignment had to cost $700 to attract GST. Now I think if the GST is $60 or more GST is payable. That must kick in around $450 including postage, according to my mental arithmetic. (And my arithmetic is mental...)

That guy in Mumbai (or wherever) was a bloody liar. It still hasn't arrived!

Gremlin
11th November 2011, 20:54
How come you had to pay? Rules changed the last couple of years? Or was the total over some threshold?
Duty and GST are two different things. Motorcycle parts do not have a duty, but as above, if over the value (I think $400 including shipping, or $60 GST (ish)) then GST is payable. Then it's no longer GST, it's also the applicable fees. Had a parcel which was just over the threshold of $400, then GST meant it cost more like $520... :crybaby:

At the same time however, I've had parcels come through valued around $1400 (with a good exchange rate, and you couldn't buy those parts here, at the same price, once they become available) and no GST. Expect to be charged, if you don't, it's your lucky day.

wysper
12th November 2011, 06:58
Rant/


So, to todays transaction details…
My parcel - including freight - had attracted GST of $64.50. Fair enough.
But GST is payable to the IRD, so Customs had charged an "import transaction fee" of 22.00 for collecting the GST.
Then, I was charged $3.30 GST on the fee I was charged for paying the GST!
LIke something out of Monty Python.

But, as they say in the ads, that's not all!
There was also a biosecurity levy $11.10.
Now I find it hard to believe that anyone from biosecurity inspected my two bits of carbon fibre wrapped in bubble wrap. I'd actually find it easier to believe that the entire biosecurity staff stopped what they were doing, and rushed to inspect my parcel while another ton of foot and mouth infected Chinese pork products passed through undetected.

Of course the biosecurity levy also attracted GST, $1.67. So my $64.50 GST has ballooned to $102.57. WTF it's payday.



/RANT

Welcome to the wonderful world of importing goods, that is part of the reason you can't always just look at the overseas price and convert it to NZD and add a bit of freight. The bureaucracy charges can be immense.

munster
12th November 2011, 07:06
Oh crap, is this what I'm in for?

Ordered 2 inch risers and forward control kit on 21 OCt from seperate US companies. 2 Inch risers showed up in less than 2 weeks.

Still waiting on the forward control kit . . . . . waiting . . . . . waiting . . . . .

pritch
12th November 2011, 09:41
Oh joy!

The parcel has arrived. Inside, undamaged, two lovely examples of carbon fibre art.

I had expected a different manufacturer as, before ordering, I'd checked the Lieb site (in an attempt to bypass the middle man) and there was no mention of anything but Ducati or MV.

It's a dull day so it's no good for taking pictures but this should give you the general idea:
www.lieb-speed.de

Now I just hope the lovely little aluminium inserts line up with the relevant holes in the bike.
Fingers crossed...

davebullet
12th November 2011, 15:31
[QUOTE=pritch;1130192117
But, as they say in the ads, that's not all!
There was also a biosecurity levy $11.10.
Now I find it hard to believe that anyone from biosecurity inspected my two bits of carbon fibre wrapped in bubble wrap. I'd actually find it easier to believe that the entire biosecurity staff stopped what they were doing, and rushed to inspect my parcel while another ton of foot and mouth infected Chinese pork products passed through undetected.
/RANT[/QUOTE]

They also check the packaging for any mould or other hitch-hiking organisms. Whether it takes them $11 worth of minutes is another question....

pritch
13th November 2011, 09:23
The package had not been opened. Customs had assessed it from the paperwork on the outside of the box. I suspect therefore that the biosecurity levy is added as a matter of form. Another little tax grab.

Owl
13th November 2011, 09:51
I suspect therefore that the biosecurity levy is added as a matter of form. Another little tax grab.

That's exactly correct, as I had this discussion with a nice lady from customs. She said if you're copped for GST, the other charges are automatically added.:angry:

Still, I can't complain as my last package sailed through, saving at least $200:D

Meanie
13th November 2011, 15:19
Should have asked customs if they wanted vaseline with that
Amazing how govt departments can charge anything they want and get away with it, in the real business world.....

Look forward to the pics Pritch