Fake Telecom Email?

[mashman]

Hi all, not sure if this has been posted... but I've just logged in to my email account and found an email from Telecom offering to double my broadbandad titled "We're increasing your broadband". Now it looks like it's from telecom, it contains my home phone number and my (yet to be confirmed) Telecom account number, but it feels wrong somehow.

When I scroll over the links, none of them point to telecom.co.nz, but to some other URL a.smartmailpro.com/bullshit characters.

Either way, it may be worth watching out for this.

RESULT: It's legit. Nothing to see here, move along... and if it isn't it's gonzo's fault :shifty:

[The End]

Received one too.

Judging from this on the Telecom website, I would say it is highly likely a legitimate email.

http://www.telecom.co.nz/whatsnew/moredata


It's a big increase too - the data allowance for most of our current Total Home packages will double throughout April and May 2012. We'll be writing to all of our Total Home customers during April with more details about when they will receive the increase.

[far queue]

Hi all, not sure if this has been posted... but I've just logged in to my email account and found an email from Telecom offering to double my broadbandad titled "We're increasing your broadband". Now it looks like it's from telecom, it contains my home phone number and my (yet to be confirmed) Telecom account number, but it feels wrong somehow.

When I scroll over the links, none of them point to telecom.co.nz, but to some other URL a.smartmailpro.com/bullshit characters.

Either way, it may be worth watching out for this.It may be genuine as Telecom is about to do just this. Takes effect from 1 May from memory. No change in plan or fees but double the cap. However, if the email is asking you to sign up to anything or provide any info etc, then remain suspicious, as you won't have to do anything for the genuine one. It'll just happen, and you should just be advised.

[mashman]

Received one too.

Judging from this on the Telecom website, I would say it is highly likely a legitimate email.

http://www.telecom.co.nz/whatsnew/moredata

Do the links in your email go to "telecom.co.nz" or to "a.smartmailpro.com/bullshit characters"...

[Spuds1234]

Why not just ring telecom and find out for sure?

[mashman]

Why not just ring telecom and find out for sure?

Just in case my phone call is redirected elsewhere... that and the above link that Ender posted :)

Looks like the deal is real, just curious about the links in the email.

[BMWST?]

Just in case my phone call is redirected elsewhere... that and the above link that Ender posted :)

Looks like the deal is real, just curious about the links in the email.

i got a letter too the other day..

[gonzo_akl]

Do the links in your email go to "telecom.co.nz" or to "a.smartmailpro.com/bullshit characters"...

Looks real to me and I clicked on the links and they went to telecom. More real than the paypal phishing email i got, clicked on that link and it went to a page that looked a lot like the real thing but url looked dodgy.

sent it to paypal so wioll see.

[Latte]

Kiwi email marketing company with new Zealand 's largest telecommunications companiy as a client. Sounds legit to me.

According to their website at least.

[XxKiTtiExX]

Telecom are making an increase in your broadband at "no extra cost." We received a letter via post in regards to this about 3 days ago.

Phone them anyway though, they'll want to look into it if its not legit.

[mashman]

Looks real to me and I clicked on the links and they went to telecom. More real than the paypal phishing email i got, clicked on that link and it went to a page that looked a lot like the real thing but url looked dodgy.

sent it to paypal so wioll see.

Cool. When you highlight over the links in the mail, does the tooltip at the bottom of your browser point to telecom.co.nz?

[FJRider]

i got a letter too the other day..

Me three ....

[mashman]

Phone them anyway though, they'll want to look into it if its not legit.

That's what I'm trying to find out. Currently everything's looking positive, but the links just don;t look right at all. It says telecom.co.nz/moredata on the page, much like the link Ender posted, but in the tooltip thingymajog it points to "a.smartmailpro.com/blah blah blah"

[mashman]

i got a letter too the other day..


Me three ....

Do you receive paper or digital phone bills?

[FJRider]

Do you receive paper or digital phone bills?

A letter telling my my Broardband was being increased on the 16th of this month ... at the same price.

[XxKiTtiExX]

Do you receive paper or digital phone bills?

Paper. Plus the old ladies xtra email isn't set up on my computer at the moment (new hard drive). So can't check to see if we received one via email also.

[mashman]

Paper. Plus the old ladies xtra email isn't set up on my computer at the moment (new hard drive). So can't check to see if we received one via email also.

fair doos... I'm currently saving the planet by not receiving mine by post :blink:

[gonzo_akl]

Cool. When you highlight over the links in the mail, does the tooltip at the bottom of your browser point to telecom.co.nz?

The other the reason it looks legit - is that it takes effect from the date my monthly cap refreshes.

I struggle with 2 teenagers on my current 80GB cap - so we will see how the new cap goes.

[mashman]

The other the reason it looks legit - is that it takes effect from the date my monthly cap refreshes.

I struggle with 2 teenagers on my current 80GB cap - so we will see how the new cap goes.

Ouchy... shame I can't let you have me excess. Can you roll over the link, no clicky, in your email and see if it points to the telecom site? Or something entirely different. I have no doubt that the offer is legit, just wondering why mine isn't pointing directly to the telecom site is all.

[XxKiTtiExX]

fair doos... I'm currently saving the planet by not receiving mine by post :blink:

Although we're helping destroy the planet by receiving paper bills/letters, we do refuse to accept circulars in our letterbox. What we do receive makes great compost for the vegetable garden at my sisters place. Glad to see we all make an effort!

[mashman]

Although we're helping destroy the planet by receiving paper bills/letters, we do refuse to accept circulars in our letterbox. What we do receive makes great compost for the vegetable garden at my sisters place. Glad to see we all make an effort!

heh heh heh... must get me a compost bin, chars for the reminder

[gonzo_akl]

Ouchy... shame I can't let you have me excess. Can you roll over the link, no clicky, in your email and see if it points to the telecom site? Or something entirely different. I have no doubt that the offer is legit, just wondering why mine isn't pointing directly to the telecom site is all.

The link highlihts as xxsmartmailpro.xxx/numbers i did click on it and it went to telecom's website.

[mashman]

The link highlihts as xxsmartmailpro.xxx/numbers i did click on it and it went to telecom's website.

finally an answer :rofl:... cheers gonzo. Will update the OP.

[Oakie]

Legit I believe. They doubled us a few months back. Rang help desk for something and the woman I spoke to said "Would you like your data doubled for free?" "Sure" says I and poof, I had double the broadband ... at no extra cost.

[Oblivion]

I wonder if it will help our household :whistle:

http://tinypic.com/view.php?pic=34gm61e&s=5