Log in

View Full Version : Bike service not quite right



zippy
20th October 2012, 06:00
I took my 08 gsxr 1000 into a local suzuki dealer for its 11k service, part of the service at this km is a throttle balance.

However when talking to one of the staff(service staff not the mechanic) he mentioned they had a bit of trouble but made a call to the HQ techies and managed who let them know some tricks to sort it, i started up my bike and noticed straight away that the rev counter was pulsing between 1100/1300 rpm when before it was constant/fixed when it idles. The exhaust note also sounded like a v-twin. I said to him that it did not sound right to me and pointed to my rev counter saying "that should not be moving like that"

As i needed the bike that day i told him i will take it for a ride but bring it back if i was not happy, he agreed. Riding the bike doesn't have any noticeable performance issues but it does sound different and the rev counter is bouncing slightly and i am concerned about long term damage.

My question is if i take it back am i required to pay for any extra work they do on it, it was fine in my opinion before hand and for $684 (including tyre) the issue seems to be a result of them working on the throttle balance.

Akzle
20th October 2012, 06:31
throttle balance? i'm not sure what that implies. new ish bike.. does it even have a throttle cable, or just fancy position sensor?
meant carb balance, perhaps?

as far as the "hunting for idle" goes.. that innt right. it would suggest that idle has been set too low and the bike's doing it in an effort not to stall. normally i'd say idle should be 800, but your bike probably rings out quite high, so 1300 for an idle might be right....

DMNTD
20th October 2012, 06:34
It doesn't sound right...take it back and get it sorted, they seem to be a reasonable people.

bsasuper
20th October 2012, 07:06
Its a simple procedure to carry out a throttle body air bleed balance, yet they managed to stuff it up:mad:
sounds like a vacuum hose/take off point not put back properly.

Road kill
20th October 2012, 07:07
Take it back mate.

Talk to them about any extra cost before you hand it over so you both know where you stand and what you expect.

The few shops I've dealt with have always been good in that respect.

As to the hunting,it could be any number of things but on my own bike "old" it would be Timing,fuel mix,idle set.

But that's all mine has,,,your bike "very modern" complicated very much,,,yes ?

Take back.

zippy
20th October 2012, 07:08
i figured that given the year of the bike it should just plug into a machine of there's and have the settings preloaded. Even thought Bay Motorcycles are a suzuki dealer, i wonder if they have the equipment now?

MSTRS
20th October 2012, 07:10
It's not right. And they should sort it for 'free' - they caused it by fiddling.
I had a valve clearance done by them some years ago. And when I got the bike back it was spraying oil all over the right side. Took it back, they fixed it (so they said). One lap around the block and - you guessed it. Oil. Took it straight back and stood with the mechanic as he stripped the top plate off again. He's standing there scratching his head, clearly at a loss as to what is wrong. I took the liberty of inspecting the rubber gasket and pointed straight to the split they'd caused by being rough in removing the half-rounds. They replaced it no charge to me. And no extra labour either.

MSTRS
20th October 2012, 07:14
i figured that given the year of the bike it should just plug into a machine of there's and have the settings preloaded. Even thought Bay Motorcycles are a suzuki dealer, i wonder if they have the equipment now?

They did have a diagnostic computer. But that doesn't make adjustments to the 'black box'. Not sure the OE box is adjustable. For that, you need a Power Commander or the like.

zippy
20th October 2012, 07:21
Well if they dont have the gear to reset it they can take it around to procycles at there cost and plug it in.

SMOKEU
20th October 2012, 09:42
Well if they dont have the gear to reset it they can take it around to procycles at there cost and plug it in.

Can't you do that sort of stuff with a laptop and an OBD2 plug?

zippy
20th October 2012, 11:02
Can't you do that sort of stuff with a laptop and an OBD2 plug?

So the mechanic breaks it so i should just fix it eh? :no:

I wouldn't even know where to get the software from let alone believe it wont cost me a arm and leg to purchase it.

McFatty1000
20th October 2012, 11:10
So the mechanic breaks it so i should just fix it eh? :no:

I wouldn't even know where to get the software from let alone believe it wont cost me a arm and leg to purchase it.

You shouldn't have to - but they could...

SMOKEU
20th October 2012, 11:34
So the mechanic breaks it so i should just fix it eh? :no:

I wouldn't even know where to get the software from let alone believe it wont cost me a arm and leg to purchase it.

I know you can get free software that works for most vehicles with an OBD2 port. You can even get Android apps to do the same thing to monitor the ECU but I'm not sure how far that functionality extends. You can monitor most of the sensors with that plug, and the cable costs fuck all to buy. I haven't used one of those before so hopefully someone with more knowledge on the subject will come along.

Akzle
20th October 2012, 16:00
hopefully someone with more knowledge on the subject will come along.
:wait:
. .

Laava
20th October 2012, 16:13
Dude take it back first up. No point spending too much time on here you will end up filling your head with endless " what ifs" That bike should run and idle smooth as silk, they fucked it, they fix it and it will be something simple as well, no doubt.

Jantar
20th October 2012, 16:18
Its a simple procedure to carry out a throttle body air bleed balance, yet they managed to stuff it up:mad:
sounds like a vacuum hose/take off point not put back properly.
+1. That is the first thing I'd look at. It sounds like a small air leak into one of the throttle bodies at low throttle positions. How does it feel when you you ride it at large throttle opens? (on a closed track of course).

DEATH_INC.
20th October 2012, 20:27
Don't touch it. As soon as you do you own the problem. Take it back to the guy you spoke to, they are required to fix it.

zippy
20th October 2012, 20:47
+1. That is the first thing I'd look at. It sounds like a small air leak into one of the throttle bodies at low throttle positions. How does it feel when you you ride it at large throttle opens? (on a closed track of course).

Riding it through the rev range, well it feels fine, just sounds different...i took it up to 220km and it performed as it should.

FJRider
20th October 2012, 21:07
Riding it through the rev range, well it feels fine, just sounds different...i took it up to 220km and it performed as it should.

If you are NOT happy ... take it back as you told the mechanic you would. No doubt he is expecting you.

Don't disappoint him.

220 km's ... try getting it up into 3rd gear ... (on my FJ .. I wait to 4th gear to get that though :innocent:)

Jantar
20th October 2012, 21:08
Take it back to the shop and get them to check that all vacuum hoses have been reattached correctly, and that there are no splits in any of the hoses.

Hitcher
20th October 2012, 21:19
An 11,000km service? Get these matters sorted when the bike goes in for its scheduled 12,000km service. The mechanics were obviously taken by surprise and couldn't find a manufacturer-approved list of things to do at 11,000km. You can't blame them for that.

caspernz
20th October 2012, 22:02
An 11,000km service? Get these matters sorted when the bike goes in for its scheduled 12,000km service. The mechanics were obviously taken by surprise and couldn't find a manufacturer-approved list of things to do at 11,000km. You can't blame them for that.

Maybe they were distracted by the Swedish maiden?

zippy
21st October 2012, 06:43
An 11,000km service? Get these matters sorted when the bike goes in for its scheduled 12,000km service. The mechanics were obviously taken by surprise and couldn't find a manufacturer-approved list of things to do at 11,000km. You can't blame them for that.

ummm its 11k for this model of bike not 12k....so it went in for its scheduled service...and in the email i sent them to book it, i listed everything from they haynes manual for the 11k service word for word, so they knew what to do, in fact 6 months ago when i had a spare key programmed it was the main mechanic that told me i was due soon for my 11k service and they would look to do the balance it...so they knew.

Akzle
21st October 2012, 07:23
Maybe they were distracted by the Swedish maiden?

da, that is a very bright dress!