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View Full Version : Thanks Alpinestars (and Motomail)



nerrrd
31st October 2013, 22:19
Bought some Alpinestars boots back in March this year, I've done a few thousand kms in them since then and recently figured out for sure that they were leaking, which was surprising since they were gore-tex lined.

A few people suggested if something gore-tex is leaking you should take them back, so finally did that last week, they were sent off for testing and sure enough got handed a brand new pair today.

So I just wanted to mention what I think is great service, hopefully my feet will be dry from now on :niceone:.

Grashopper
1st November 2013, 05:47
Good service and really quick. :niceone: Would have expected them to take a lot longer until you get a result.

G4L4XY
1st November 2013, 06:34
Good to finally read something positive for once. Great outcome!

JiB
5th November 2013, 10:14
Nice result!

Seems like Alpinestars warranties are pretty good. I recently received a new pair of GP Plus gloves (Cyclespot) because I wasn't happy with the bits of thread coming undone around the fingers.

Was sent off for inspection like your boots were and a new pair within a week, great communication throughout too.