Blink
15th January 2004, 16:35
some opinions on this would be greatly appreciated :
Ok, so bike needed a wof and a new front tyre, so off to the bike shop it went. Once it had been sitting there for a week they called me up and said the back suspension was shagged and that it failed the wof on that. Thats cool, as i knew the suspension was nearing the end of its life.
They gave me a quote for fixing everything up and i said to go ahead and get it done. Now this was probably about 4 months ago.
A few weeks in they said that they were having issues with the rear suspension and that they needed a part from japan. That was cool, as parts for my bike are quite hard to come by.
4 weeks later, the part turns up from japan (yes i know, it took a long time). But then the bike shop calls me up and says "er.... sorry.. it was the wrong part"... grrr. Then they said that they will now get a part engineered to fit (hmm ...ok).
I said that was cool as long as the bike was ready before i go away for christmas holidays (5th dec). They said "yeah no problem". Come the first week of dec i ring up to confirm that it will be ready.. "yup sweet as, bike will be done". 5th dec comes round, and i get a call 30 mins before i go to pick it up.. and to cut a long story short... bike wasnt done.. grrrr
The then gave me a loan bike, as was riding up to Tauranga after work that night. Loan bike was going fine.. untill at approximately 10:30 ( at night) 15km out of taihape the chain snapped and spat itself out the back. Hmmm bugger. After a quick call to the AA and a cold 30min wait on the side of the road a truck arrives and takes me and bike back to taihape.
Now since i have to get to tauranga that night, i try to hitch a ride. After 2 1/2 hours trying to hitch out of taihape i give up. Then... aha an idea!.. the overnight train from wgtn!. I manage to run to the train station and just caught the train in time and got to auckland.
Now fast forward to the current point of time. Back at work i ring up the bike shop and enquire as to when i can get my bike..... and yes... you guessed it... not ready..grrrr.
The shop told me that they couldnt source the suspension in nz. hmmm we'll see about that. After a bit of searching... Glenn (Mr Melon) gave me the details or powermotorcycles. And i managed to get a rear suspension unit sweet as.
This turned up to the shop yesterday. After talking to them today they said they will have it done next week....
So yeah.... thats my nightmare.
And once i get my bike out of the shop i will never return to that shop and will be once again searching for a reliable and customer focussed bike shop in wellington.
Ok, so bike needed a wof and a new front tyre, so off to the bike shop it went. Once it had been sitting there for a week they called me up and said the back suspension was shagged and that it failed the wof on that. Thats cool, as i knew the suspension was nearing the end of its life.
They gave me a quote for fixing everything up and i said to go ahead and get it done. Now this was probably about 4 months ago.
A few weeks in they said that they were having issues with the rear suspension and that they needed a part from japan. That was cool, as parts for my bike are quite hard to come by.
4 weeks later, the part turns up from japan (yes i know, it took a long time). But then the bike shop calls me up and says "er.... sorry.. it was the wrong part"... grrr. Then they said that they will now get a part engineered to fit (hmm ...ok).
I said that was cool as long as the bike was ready before i go away for christmas holidays (5th dec). They said "yeah no problem". Come the first week of dec i ring up to confirm that it will be ready.. "yup sweet as, bike will be done". 5th dec comes round, and i get a call 30 mins before i go to pick it up.. and to cut a long story short... bike wasnt done.. grrrr
The then gave me a loan bike, as was riding up to Tauranga after work that night. Loan bike was going fine.. untill at approximately 10:30 ( at night) 15km out of taihape the chain snapped and spat itself out the back. Hmmm bugger. After a quick call to the AA and a cold 30min wait on the side of the road a truck arrives and takes me and bike back to taihape.
Now since i have to get to tauranga that night, i try to hitch a ride. After 2 1/2 hours trying to hitch out of taihape i give up. Then... aha an idea!.. the overnight train from wgtn!. I manage to run to the train station and just caught the train in time and got to auckland.
Now fast forward to the current point of time. Back at work i ring up the bike shop and enquire as to when i can get my bike..... and yes... you guessed it... not ready..grrrr.
The shop told me that they couldnt source the suspension in nz. hmmm we'll see about that. After a bit of searching... Glenn (Mr Melon) gave me the details or powermotorcycles. And i managed to get a rear suspension unit sweet as.
This turned up to the shop yesterday. After talking to them today they said they will have it done next week....
So yeah.... thats my nightmare.
And once i get my bike out of the shop i will never return to that shop and will be once again searching for a reliable and customer focussed bike shop in wellington.