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EJK
10th July 2014, 14:09
Hi, over the past few years official BMW motorrad in Christchurch seemed to have been passed on. Where can I now get a full service on BMWs?

Thanks in advance.

willytheekid
10th July 2014, 15:12
Hmmmm, I believe Rastuscat could answer this in more detail :yes:

...But I believe he takes there work Beemers to a place off Princess st & Clarence st...sorry I can't name the place mate.

PM Rastuscat, he will be more than happy to point ya in the right direction of the local BMW service guys :niceone: (ive sent him the thread link, so he should pop on soon an help out...he's good like that)

:D

rastuscat
10th July 2014, 16:06
PM'd the OP.

http://www.motorcycleworkshop.co.nz/

EJK
10th July 2014, 18:05
PM'd the OP.

http://www.motorcycleworkshop.co.nz/

Cheers. Should I say Rastuscat sent me?

AllanB
10th July 2014, 19:57
Cheers. Should I say Rastuscat sent me?

Yep and tell them to add it to his work account :lol::lol::lol::lol::lol::lol::lol::lol::lol:

AllanB
10th July 2014, 19:59
Hampton Motorcycles are now selling and servicing BMW.

Ha - funny. Pretty sure they had BMW before going to Honda a few years back. They do churn through their brands ....

MVnut
10th July 2014, 20:10
Hi, over the past few years official BMW motorrad in Christchurch seemed to have been passed on. Where can I now get a full service on BMWs?

Thanks in advance.

As Rastus says, Jim is the man !

MVnut
10th July 2014, 20:14
Ha - funny. Pretty sure they had BMW before going to Honda a few years back. They do churn through their brands ....

True, but you sound like you're slagging them off....."churn through their brands..." They are one of 'good guys' shops...always have been.

AllanB
10th July 2014, 20:41
True, but you sound like you're slagging them off....."churn through their brands..." They are one of 'good guys' shops...always have been.

Nah - had nothing but good service there when I've been in and I've not read anything bad on KB (I know!!!!).

Brands - list them - they have had more than any other single long term shop in CHCH that I can think of. On the positive side they will know their bikes well :niceone:


Anyone know why the BMW car dealer let go the bikes? Maybe the riff-raff hanging about reduced car sales? BMW was a the Yammy dealer in Ferry Road last?

Must be time for a arvo off to do the shop rounds for a perve, I don;t have the free time through work like I did 3 years back.


Hmm should start a 'best dealer in CHCH' thread .....

Gremlin
10th July 2014, 22:08
Ha - funny. Pretty sure they had BMW before going to Honda a few years back. They do churn through their brands ....
I believe they struggled under the Honda only requirements, so now they aim to service everything.

Been great guys to myself and a couple of friends when we've needed work done down there.

MVnut
10th July 2014, 22:16
I believe they struggled under the Honda only requirements, so now they aim to service everything.

Been great guys to myself and a couple of friends when we've needed work done down there.

I think it was more that Honda required a certain finance company on all hp agreements and although Hamptons had better options (better for the buyer) , Honda were adamant ....so Hamptons ditched Honda

AllanB
10th July 2014, 22:53
As a South Island flagship Honda shop when first setting up there was long term Honda expectations for expansion into Honda watersports etc. That shit stopped with the global financial turn down. So I was told. Probably all tyres of corporate wanking goes.

thepom
11th July 2014, 07:38
Yeah...Jimmy is the man.....sorted my bike out at top price....great bloke too...

Dave-
12th July 2014, 11:43
One thing that can be said for swapping brands is the product knowledge. The Hamptons and Mark in the workshop have seen everything and know all the wee quirks of each brand.

Tazz
12th July 2014, 11:50
Good to see you're back on a bike man! That didn't take long :niceone:

EJK
12th July 2014, 11:56
Good to see you're back on a bike man! That didn't take long :niceone:

Yeah it's good to be back :-) Picking it up next week.

yevjenko
14th July 2014, 10:38
I believe they struggled under the Honda only requirements, so now they aim to service everything.

Been great guys to myself and a couple of friends when we've needed work done down there.
So how do MotoMart in Lower Hutt do it? They're Ducati and Honda

rastuscat
14th July 2014, 22:47
I recommend Jimmy to anyone. Mark at Hamptons too. I just happen to use Jimmy myself.

Hamptons parallel import Hondas after Honda NZ insisted on using their in house finance exclusively. Fools.

yevjenko
14th July 2014, 23:23
More money in finance than in motorbikes

awayatc
15th July 2014, 08:42
For what its worth .......
When they just opened up in their new premises years ago, they were selling Italian bikes......
On the opening day, the old man and I had a yarn, and he said that the whole set up was done to BMW dealership specs and requirements, but that BMW were bullying them to the point that they told them to stick it.
After the Italian brands, Honda moved in , and now apparently BMW as originaly planned.
Don't know who gave in in the end....BMW I hope....
Coz as has been mentioned here before Hampton are the good guys

BMWST?
15th July 2014, 12:29
So how do MotoMart in Lower Hutt do it? They're Ducati and Honda
And BMW too

JATZ
22nd September 2014, 20:04
I recommend Jimmy to anyone. Mark at Hamptons too. I just happen to use Jimmy myself.

Hamptons parallel import Hondas after Honda NZ insisted on using their in house finance exclusively. Fools.

Had my bike there last week. Absolutely top service from a really top bloke who knows his stuff. It was worth the day and a half lost wages, accom in Akaroa and shithouse drive home over the Lewis in the middle of the night through the snow :facepalm:
I'll definitely use him again

rastuscat
23rd September 2014, 09:59
Anyone know why the BMW car dealer let go the bikes? Maybe the riff-raff hanging about reduced car sales?

When the bought the BMW Motorrad dealership, JGBMW took two or three of their car mechanics, and put them on a two week conversion course. They had experience of their own bikes, and were motorcycle centric, but they weren't motorcycle mechanics. Nice blokes too. But that doesn't make you a motorcycle mechanic.

That created problems. Our servicing was slow and expensive, as they charged the book rate for everything, and were hamstrung by the company trying to run the motorcycle business just like their car business.

Thing is, the relationship between a bike and a rider isn't like that between a car and a driver. Riders are far more engaged with their bikes, and the relationship with the mechanic is part of that.

One example. We took a patrol bike in one day and spent a few minutes talking to the mechanics. About the bike, their work, our work, just shooting the breeze. Next day I got a call from the service manager telling me we had to just drop the bike off out in the reception area, and that we weren't to enter the workshop. If we wanted to talk to the mechanic we had to get a service person to go and get the mechanic, who would meet us in the reception area.

Like I said, trying to run the bike business like a car business.

What also didn't help was that Daniel, the sales guy, was selling so many bikes that came back for service, they workshop couldn't keep up with the work. People were dropping their bikes off and waiting a week for a service.

Anyway, eventually the grizzles made their way to the BMW head office, and a short time later, JGs didn't have the Motorrad dealership any more.

The key was that the management there thought it would be a good fit with their car business, when in fact it's vastly different.

The reason we like Jimmy is that he listens to what you have to say, and pretty much knows what the problem is without having to do a 2 hour diagnostic on it. He doesn't rely on the computer to tell him what the fault is.

We're having the work bikes done at Hamptons now, as they have the dealership. They are awesome too. But we all tend to use Jimmy for our own bikes.

SS90
23rd September 2014, 11:16
When the bought the BMW Motorrad dealership, JGBMW took two or three of their car mechanics, and put them on a two week conversion course. They had experience of their own bikes, and were motorcycle centric, but they weren't motorcycle mechanics. Nice blokes too. But that doesn't make you a motorcycle mechanic.

That created problems. Our servicing was slow and expensive, as they charged the book rate for everything, and were hamstrung by the company trying to run the motorcycle business just like their car business.

Thing is, the relationship between a bike and a rider isn't like that between a car and a driver. Riders are far more engaged with their bikes, and the relationship with the mechanic is part of that.

One example. We took a patrol bike in one day and spent a few minutes talking to the mechanics. About the bike, their work, our work, just shooting the breeze. Next day I got a call from the service manager telling me we had to just drop the bike off out in the reception area, and that we weren't to enter the workshop. If we wanted to talk to the mechanic we had to get a service person to go and get the mechanic, who would meet us in the reception area.

Like I said, trying to run the bike business like a car business.

What also didn't help was that Daniel, the sales guy, was selling so many bikes that came back for service, they workshop couldn't keep up with the work. People were dropping their bikes off and waiting a week for a service.

Anyway, eventually the grizzles made their way to the BMW head office, and a short time later, JGs didn't have the Motorrad dealership any more.

The key was that the management there thought it would be a good fit with their car business, when in fact it's vastly different.

The reason we like Jimmy is that he listens to what you have to say, and pretty much knows what the problem is without having to do a 2 hour diagnostic on it. He doesn't rely on the computer to tell him what the fault is.

We're having the work bikes done at Hamptons now, as they have the dealership. They are awesome too. But we all tend to use Jimmy for our own bikes.

I may be reading this incorrectly, but I am taking this as the BMW dealer you mention was selling so many bikes that the service department couldnt keep up, and that the mechanics where not allowed to spend all fucking day yarning...... Sounds like the grondworks of a successful bike shop to me....... If the dealer principal jacked that in he's either a fool, or lacks commitment.