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curious george
15th September 2005, 21:59
What's the best way to try new bikes out? (Including second hand ones)

I've seen a few bikes that look good in the window, but I would like to try them on the road.
I would feel a little guilty if would take one for a ride, then not buy it though.....
Wuss or what?
Out of curiosity, you guys that work in a shop, is there a limit to how many bikes you would let one customer ride?
Say I wanted to try three or four? Not a joy-ride situation, but a 'wonder what this goes like', with the intention to buy?
When does a tire kicker become a serious customer? When they hand over the cash, or just on potential?
I've worked a fair bit of retail, so I know both sides, sometimes seems a little more hostile in some bike shops though....
Whadda ya recon? Who would trust me with a test ride?

Big Dave
15th September 2005, 22:23
I know about dealers.

New Bikes.
Bike shops have demonstrator models of new bikes. Some are owned and sold on by the shop, some of the newer releases do the rounds of the shops while they are owned by the importer.
The best way to sell a new bike is to let people ride them. It is encouraged.
The salesperson should qualify that you have the means to make purchasing decision within a reasonable time frame and then furnish you every opportunity to make that decision in their favour. That includes a test ride if possible. (it's called the 'puppy-dog' close)
You will have to make a (returnable) surity of up to $2000 - a visa card swipe etc - to cover the insurance excess before you ride off. If you are seriously in the market - don't hesitate to ask for a ride. On 5 if it takes.
AMPS has an open day every 6 months where it's open slather. A fleet or latest releases for all comers too.

Used Bikes
Depends on who owns them. I wouldn't buy anything till i have ridden it - why should you is the attitude.
But some bikes on a showroom floor might also need a while to get roadworthy. batteries run down etc so sometimes it's not just a matter of throwing a leg over.
You probably need more of a shortlist than with new iron. Otherwise we want to do whatever will make you take the purchasing decision in our favour.

Just be straight up and you'll get it back.

mstriumph
15th September 2005, 23:21
What's the best way to try new bikes out? (Including second hand ones) ........ ? I've worked a fair bit of retail, so I know both sides, sometimes seems a little more hostile in some bike shops though....


hostile? i wouldn't say that some of the bikeshops i went to were hostile exactly when i was looking recently

-------- i'll just say that i'll only return to those shops while the current sales staff are working there when i've shaved my head, grown a full beard, lowered my voice 5 octaves, covered myself in tats and adopted the stage name 'Bubba' ........... ie NEVER :rofl:

and, on reflection - nahh - don't think it was my gender particularly - think they were just an unprofessional, patronizing bunch of dickheads is all

Big Dave
15th September 2005, 23:29
and, on reflection - nahh - don't think it was my gender particularly - think they were just an unprofessional, patronizing bunch of dickheads is all

Why AMPS is NZ's largest motorcycle dealership. None of the above.

zadok
15th September 2005, 23:29
I hadn't bought a new bike for nearly 14 years since the last one. I rang the dealer and by fluke, happened to talk to the owner. He was happy for me to front up and take the 6 month old 1000GTR for a ride, and the rest is history.

Gremlin
16th September 2005, 00:14
Why AMPS is NZ's largest motorcycle dealership. None of the above.
Not only that, AMPS (or Lou really) are pretty active on the forums compared to other businesses, happy to answer queries and questions etc.

Always helpful and it sorta becomes easy to pop in there and get what you need.

For example, I'm looking at boots, Lou says the Oxtar on special (most stores don't tell you there are minor sales unless you go), I go, find they are not for me. Lou says stylmartins are coming. I look them up and like them.

Now Lou mentions they have 'em. In the next couple of days or so I'll pop in and have a squiz. If I really like them, I'll wait for a discount and probably buy them.

All about service... :ride:

Big Dave
16th September 2005, 00:47
Not only that, AMPS (or Lou really) are pretty active on the forums compared to other businesses, happy to answer queries and questions etc.

Always helpful and it sorta becomes easy to pop in there and get what you need.

For example, I'm looking at boots, Lou says the Oxtar on special (most stores don't tell you there are minor sales unless you go), I go, find they are not for me. Lou says stylmartins are coming. I look them up and like them.

Now Lou mentions they have 'em. In the next couple of days or so I'll pop in and have a squiz. If I really like them, I'll wait for a discount and probably buy them.

All about service... :ride:

Cool - do him a favour and cc all that to
ray@amps.co.nz
please.

Gremlin
16th September 2005, 01:01
Done.

btw, How does this help?? I mean I know that finding out your staff are good is good, but do they have reviews or something??

btw, if you know, when staff sell stuff do they get the percentage thing?? Just need to know for when I am buying stuff there.

Big Dave
16th September 2005, 01:17
Done.

btw, How does this help?? I mean I know that finding out your staff are good is good, but do they have reviews or something??

btw, if you know, when staff sell stuff do they get the percentage thing?? Just need to know for when I am buying stuff there.

thanks - just good feeback. Positive reinforcing - not neccessary, but when you put in, that sort of thing makes it all worthwhile.
Sorry - i dont know about remuneration.

Brian d marge
16th September 2005, 02:58
Sorry ..but Since i have been here ..I have learned that western people are crap at customer service
I am pretty good with people and I suck big time when compared to say my wife
( I worked along side of her for a while ,,,and she left me in AWE of the things she naturally thought of ) ...its natural for the japanese ,,nasake thinking of the other person ,,,
I cant do it ,,,,I try ..but its those small things that just make it ( like folding the toliet paper end into a diamond AFTER some one has used the toliet so the NEXT person wont be inconvieniced
If I ever start a bike shop ..I will employer her to be my boss in the customer dept ...when you see it ,,then you will know what I am saying ,,,,,

but in my humble opinion ,,,you the customer YOU the man ,,,I LISTEN to you ...and hen try to help you based on YOUR opinions ,,not mine ..and just because I am kicking tires ,,...I want to walk away feeling like ,,that was a nice man ,,,I like him,,,,,( I may not be buying a bike ,,,but I may need a tyre or two later ,,,,,,,:devil2:)

oh ,,,,dear ..Ive started to foam again ,,,and split me drink .....Nurse wont like that ....must dash

Stephen

SARGE
16th September 2005, 07:21
hey George..

normally, i will have a few questions for prospective test riders.. what style (sport, naked, etc) what type of riding (commuting, weekend, pillion...)budget and experience

after i get some kind of idea on those, i can show you the bikes that i think will intrest you for what you want/ need

shouldt have to ride more than 2 bikes

i dont mind test rides, but if i'm flat out i usually rescedule the tire kickers

Smorg
16th September 2005, 08:58
hey George..

normally, i will have a few questions for prospective test riders.. what style (sport, naked, etc) what type of riding (commuting, weekend, pillion...)budget and experience

after i get some kind of idea on those, i can show you the bikes that i think will intrest you for what you want/ need

shouldt have to ride more than 2 bikes

i dont mind test rides, but if i'm flat out i usually rescedule the tire kickers

Thats what you did to me huh? Fact is though im quite serious :psst: .................any news on the Blade side of things yet mate??

SixPackBack
16th September 2005, 09:24
I think the salespeople in a lot of shops have a sixth sense when it comes to assesing a prospective buyer.
i personally only take bikes out on rides with the intention of buying, and recently when asked to assess a new model. i can honestly say i have never had a ride request turned down by a dealer....just the opposite.
Other factors come into play as well, as a dealer would you be happy to send an 18 year old still on a 250 out for a test ride on a brand new R1?
Would you be comfortable sending a born again biker out on a rocket 3 when he openly admits he has not ridden for 20 years.?
What about the person who has had there bike in your shop 5 times in the last year for smash repairs?

Hitcher
16th September 2005, 09:31
New bike demonstrators? Harumph! This is a VERY sore point with me. As a generalisation, most bike shops appear to stock as few new bikes as possible (or less if they can get away with it) and the last thing they want are people riding them. I marvel at this, given the propensity for new car franchise dealers to do exactly the opposite. The New Zealand franchise distributors for new bikes should be worried about this, unless they make money from ways other than selling bikes.

Examples? No new Yamaha cruiser bikes ever seen in the Wellington region. No demos for Kawasaki cruisers in the Wellington region. No Yamaha MT01. No Yamaha FZ1. Limited Triumph demos. Partial Honda range, unless you fancy a ride to Palmerston North (or "that place" in Lower Hutt). Why is the southern North Island Moto Guzzi dealer in Masterton?

Is this some sort of conspiracy by bike importers and retailers not to sell bikes, or am I missing something? I constantly observe behaviours that defy the natural gravity of sales and marketing. Are bike riders supposed to restrict their activities to reading magazines?

Lou Girardin
16th September 2005, 09:31
Done.

btw, How does this help?? I mean I know that finding out your staff are good is good, but do they have reviews or something??

btw, if you know, when staff sell stuff do they get the percentage thing?? Just need to know for when I am buying stuff there.

Thanks Gremlin, I was wondering what Ray was on about at first.
And no, no commissions. we're just wage slaves. (the way I prefer it, then there's no conflict of interest)

Fart
16th September 2005, 09:40
Why AMPS is NZ's largest motorcycle dealership. None of the above.

I would never again buy a bike from AMPS. Bunch of idiots. :oi-grr:

Thats why I bought my CBR from Cyclespots instead. :Punk:

Guess what I am again looking around for another bike. Maybe a 125-150 for my girlfriend. In another year or two I will upgrade my CBR to a new model 600. AMPS has lost a customer with real cash to spend... :motu:

Smorg
16th September 2005, 09:45
I would never again buy a bike from AMPS. Bunch of idiots. :oi-grr:

Thats why I bought my CBR from Cyclespots instead. :Punk:

Guess what I am again looking around for another bike. Maybe a 125-150 for my girlfriend. In another year or two I will upgrade my CBR to a new model 600. AMP has lost a customer with real cash to spend... :motu:


Cyclespot are fucks as well no better than each other

vifferman
16th September 2005, 09:45
I would never again buy a bike from AMPS. Bunch of idiots. :oi-grr:

Thats why I bought my CBR from Cyclespots instead. :Punk:
With all due respect (or maybe not), sounds like you are the idiot. Cyclespot is a terrible dealer. You lose....


Guess what I am again looking around for another bike. Maybe a 125-150 for my girlfriend. In another year or two I will upgrade my CBR to a new model 600. AMP has lost a customer with real cash to spend... :motu:
I'm sure AMPS are really worried about the prospect of not selling a 125-150 worth "real cash". (Do AMPS even sell small bikes??) The profit on a single Harley part/accessory would be more than that on a small bike..... :whistle:

Fart
16th September 2005, 09:53
With all due respect (or maybe not), sounds like you are the idiot. Cyclespot is a terrible dealer. You lose....


I'm sure AMPS are really worried about the prospect of not selling a 125-150 worth "real cash". (Do AMPS even sell small bikes??) The profit on a single Harley part/accessory would be more than that on a small bike..... :whistle:


The funny thing is that a mate of mine wanted to buy a new Harley last week. I told him not to deal with AMPS. Funny how I know people in the Remuera and Orakei area who also have real cash to spend. Bikes are not the only small toys I have. :motu: :rofl:

Lou Girardin
16th September 2005, 09:54
With all due respect (or maybe not), sounds like you are the idiot. Cyclespot is a terrible dealer. You lose....


I'm sure AMPS are really worried about the prospect of not selling a 125-150 worth "real cash". (Do AMPS even sell small bikes??) The profit on a single Harley part/accessory would be more than that on a small bike..... :whistle:

I don't think we like to lose any customer, but that's the way of the world. Can't please everyone.
I'm curious as to why we're ALL idiots. I know I am, but I'd like to get dirt on the other staff.

PS Open day 15th October. New toys to play with.

Fart
16th September 2005, 10:02
I don't think we like to lose any customer, but that's the way of the world. Can't please everyone.
I'm curious as to why we're ALL idiots. I know I am, but I'd like to get dirt on the other staff.

PS Open day 15th October. New toys to play with.

Nothing personal. Didnt mean to say you are all idiots. I am sure there are great guys there.

A few years back before I purchase my CBR, I used to go into AMPS to view the bikes, cos I live in the area. I was considering riding again after many years away from two wheels. I would have guess I ve been in the shop at least five times, cos I cant decide on a bike to purchase. In that 5 times I ve been in the shop I have only been served once by a staff. I finally decided to purchase the new model CBR600RR. I asked if I can get the best price and was told by one of the staff that AMPS dont negotiate and then he just walked away. I mean WTF? So I went and purchased the bike from Cycspots who gave me good service and advice.

I have purchased a few bikes since from Cyclespots. Also introduce a few friends there to buy bikes. I first bought a 50cc scooter for my girlfriend from Cyclespots before a few months later buying the CBR600RR from them. Small buyers can also be big spenders. And yes they negotiate. :Punk:

SARGE
16th September 2005, 10:19
Thats what you did to me huh? Fact is though im quite serious :psst: .................any news on the Blade side of things yet mate??


Nothing yet..still waiting on a container. the Blade i have here is OBO and the owner wont budge on the price. i will PM you when i get something in you might like.

as far as commission, some do some dont.. i'm not..i make bonuses based on units but no direct commission. thats the way i prefer it actually. Suzuki's are so easy to selll that i can get some good numbers every month and pad my pocket. new bikes generally have fuck-all margin in them anyway.

FROSTY
16th September 2005, 10:21
You are also a human being.Nobody is perfect.I always have had high praise for the service I get from Haldanes but one day I went in and asked a simple tyre related question and Chris bit my head off.
Yea he had had a really bad day. Thats the problem with being a human being
iI'd suggest not judging a shop on one comment made by one salesman.

Lou Girardin
16th September 2005, 10:28
Such is life. But what you experienced is rare.
I don't know if I'd buy a Harley from out of town though. Imagine booking in for a service and it rains on the day you ride down?
You'll be cleaning for the next 3 days. :rofl:

Big Dave
16th September 2005, 10:30
The funny thing is that a mate of mine wanted to buy a new Harley last week. I told him not to deal with AMPS. Funny how I know people in the Remuera and Orakei area who also have real cash to spend. Bikes are not the only small toys I have. :motu: :rofl:

Just as well i have some real influence and make up for you then - isn't it. :dodge:

Fart
16th September 2005, 10:39
Ok enuf internet BS for today. Girlfriend is telling me off for arguing on the net. Have to take her shopping. You all have a nice day now, even the guys from AMPS. :motu:

Big Dave
16th September 2005, 10:42
Ok enuf internet BS for today. Girlfriend is telling me off for arguing on the net. Have to take her shopping. You all have a nice day now, even the guys from AMPS. :motu:

Nice - mouths off then hides behind a petticoat.

Same to you. (have a good day that is)

The_Dover
16th September 2005, 11:00
I don't want to sling mud but some dealers in Akl certainly can't tell someone who is gonna drop some coin on their floor. Some places have looked down the end of their noses at me and almost sneered when I say "Oh I'm interested in this or that" and the fact of the matter is every customer should be a valued customer whether they're buying a $40k chromed out penis extension or a new key ring for the keys to the shitter that is dropping oil in your car park! I've visited those dealers once.

You never know when any person is gonna come back and add to your profits. First impressions are so important. If I were a shop owner and I saw one of my employees treat any customer with disdain I'd haul them up for it, but chances would be slim because everyone I've ever managed, or ever will in future, either does their shit right or doesn't last long. If that guy spends a dollar now and leaves thinking "Fuck me, that bloke was tops" chances are when he needs to buy anything else (be it for another dollar or 10 large) he's gonna think "I'll go see that fella and see what he can sort me out with"

In business you can't afford to judge people on what they spend now, unless your so fuckin stupid you don't want every dollar that person has to spend. And if you are you should think of a career change cos there isn't anyones money that isn't good enough for my pocket.

vifferman
16th September 2005, 11:17
I don't want to sling mud but some dealers in Akl certainly can't tell someone who is gonna drop some coin on their floor. You never know when any person is gonna come back and add to your profits. First impressions are so important. If I were a shop owner and I saw one of my employees treat any customer with disdain I'd haul them up for it.
What about when it's the principals who are like this?
In the matter of a few days, I went from being one very happy customer who was prepared to get all my parts and servicing from the shop, to saying, "Fukkem! If making a few bucks is more important to them than taking care of customers, then there's no way they're getting any more of my money!"
Attitude and customer service are very important. :yes:
If you're so arrogant you don't even bother pretending to care about people, but just blatantly rip them off, then you deserve to go bust. :violin:

The_Dover
16th September 2005, 11:40
I agree wholeheartedly with you. Customer service is key. Why the hell would anyone drop a cent on you if you didn't treat them with respect and give them the best deal you can?

Customer retention is the only way to grow a business because you should always be looking ahead. The initial sale is just the beginning.

As for test rides, I have found most shops in Akl will let you ride any available demo or used machines covered by the licence you're on. And if they don't let you on with a bit of enthusiasm and desire to appease you then fuck them. Would you want to spend your hard earned in there anyway?

Hitcher
16th September 2005, 11:51
Mrs H and I plan to be doing a bit of test riding when we are up and through Auckland in October.

vifferman
16th September 2005, 11:59
I agree wholeheartedly with you. Customer service is key. Why the hell would anyone drop a cent on you if you didn't treat them with respect and give them the best deal you can?

Customer retention is the only way to grow a business because you should always be looking ahead. The initial sale is just the beginning.

I'm still angry.
I dunno how much profit they made on the VFR, but they made a profit on the rego (!), $2000 profit on my trade-in, they lied to my face, then had the nerve to whine to me because they weren't making a few dollars profit on a packrack because I bought it from Kerry when they weren't able to install it as promised.
So.
No more bike sales to me, no more bike parts (used to buy my Honda parts from them - now from AMPS), no servicing, no trade-ins, no accessories or comsumables, no nothing.
So, another customer gone. And anyone else who I come across that is thinking about going to Cyclespot gets steered away too, or at least told the truth and allowed to make up their own mind.

vifferman
16th September 2005, 12:01
Mrs H and I plan to be doing a bit of test riding when we are up and through Auckland in October.
Are you coming up here? :hbd: Yay!! The Hitchers are visiting!
Most places here seem pretty good about test-rides. :yes:

Lou Girardin
16th September 2005, 12:53
Mrs H and I plan to be doing a bit of test riding when we are up and through Auckland in October.

Bloody hell! I better make sure the punctuation is correct on the sale cards.

The_Dover
16th September 2005, 12:53
I'd feel exactly the same mate and wouldn't set foot in their door again. And tell your mates because why should anyone get service like that?

Problem in NZ is that there just isn't enough competition in a captive market, applies to most goods and services unfortunately, and the general level of customer service leaves a fair bit to be desired because of this.

It's not always the best price that wins it for me, it's the whole deal.

pritch
16th September 2005, 13:01
Not only that, AMPS (or Lou really) are pretty active on the forums compared to other businesses, happy to answer queries and questions etc.

While my experience is stricly limited, I would have to agree with that :-)

pritch
16th September 2005, 13:17
I don't want to sling mud but some dealers in Akl certainly can't tell someone who is gonna drop some coin on their floor.

Actually if you really want to feel sneered at go to a boat dealer in a "modest" car. A guy I know who was in the market for a 20 foot plus cabin boat was being ignored by the salesman. He heard the salesman say to his mate "Probably dinghy wankers".

Needless to say he bought his nice new boat somewhere else.

Sparky Bills
16th September 2005, 13:27
What's the best way to try new bikes out? (Including second hand ones)

I've seen a few bikes that look good in the window, but I would like to try them on the road.
I would feel a little guilty if would take one for a ride, then not buy it though.....
Wuss or what?
Out of curiosity, you guys that work in a shop, is there a limit to how many bikes you would let one customer ride?
Say I wanted to try three or four? Not a joy-ride situation, but a 'wonder what this goes like', with the intention to buy?
When does a tire kicker become a serious customer? When they hand over the cash, or just on potential?
I've worked a fair bit of retail, so I know both sides, sometimes seems a little more hostile in some bike shops though....
Whadda ya recon? Who would trust me with a test ride?

I think it comes down to your own attitude too.
If your clear with what you would like to do, then they shouldnt have a problem with it.

I have ALWAYS said to people to ride anything AND everything. Even if you dont want to buy it, I mean.. How will you really know unless you ride it?

Some salesmen will not really like you to take everything out, but if you do intend to buy, It shouldnt be a problem.

Now go out, ride some bikes and have fun doing it!!

vifferman
16th September 2005, 13:30
Actually if you really want to feel sneered at go to a boat dealer in a "modest" car. A guy I know who was in the market for a 20 foot plus cabin boat was being ignored by the salesman. He heard the salesman say to his mate "Probably dinghy wankers".

Needless to say he bought his nice new boat somewhere else.
I get the feeling that after some salesmen have started to make a few sales, they think they're heroes, and forget who they're supposed to be serving: the customers, not their egos.
Years ago, my ex-brother-in-law had the same experience. Him and a mate had plenty of readies, from working shifts at Kinleith, and drove to D'Auckland with the serious intention of test-driving and buying a sportscar each. Unfortunately for them (and the small-minded salesman they encountered at the first sportscar emporium), they dressed rather casually. You can guess the rest...

Rashika
16th September 2005, 13:33
Such is life. But what you experienced is rare.
I don't know if I'd buy a Harley from out of town though. Imagine booking in for a service and it rains on the day you ride down?
You'll be cleaning for the next 3 days. :rofl:

of course it gets tricky when the only bike you want isn't being sold in the local bike shops i.e no Buell dealer *officially* here yet.
Not quite sure who will be servicing my bike yet....rather get someone who knows SOMETHING about them. Might see if the exowner (being a dealer who builds the bikes as well) will do it for me...just a 2 hour ride is all...damn shame :D

Sparky Bills
16th September 2005, 13:33
Motorcycle city never used to let me ride any of their bikes.
First time i went to Motomart, They said hi, I rode a bike, then bought it. Simple!

geoffm
16th September 2005, 15:14
BEfore I bought the Beemer, I was lookgin around the shops, as you do. i don't take test rides unless I am serious - a waste of my time and theirs otherwise.
One I was lookng at was a ZZR1100 at a Major Dealer. Sure I could only take it for a test ride, sign your life away here. here is the route you have to follow - along the road to this onramp, along the motorway to the next offramp and back - a distance of 5km. At 4.30pm in Auckland, it told me exactly nothing - a motor scooter could have done the same route with the same results. I got the Beemer from Cyclespot, when they were still BMW agents. Test ride - sure. Here are the keys, try and be back before we close in 3 hours... Went back the next day and signed for it...
Geoff

Lou Girardin
16th September 2005, 16:09
of course it gets tricky when the only bike you want isn't being sold in the local bike shops i.e no Buell dealer *officially* here yet.
Not quite sure who will be servicing my bike yet....rather get someone who knows SOMETHING about them. Might see if the exowner (being a dealer who builds the bikes as well) will do it for me...just a 2 hour ride is all...damn shame :D

Aren't Eric Woods Buell dealers?

Lou Girardin
16th September 2005, 16:11
BEfore I bought the Beemer, I was lookgin around the shops, as you do. i don't take test rides unless I am serious - a waste of my time and theirs otherwise.
One I was lookng at was a ZZR1100 at a Major Dealer. Sure I could only take it for a test ride, sign your life away here. here is the route you have to follow - along the road to this onramp, along the motorway to the next offramp and back - a distance of 5km. At 4.30pm in Auckland, it told me exactly nothing - a motor scooter could have done the same route with the same results. I got the Beemer from Cyclespot, when they were still BMW agents. Test ride - sure. Here are the keys, try and be back before we close in 3 hours... Went back the next day and signed for it...
Geoff

That's a real problem in Auck. We got seriously pissed off trying to test drive cars for my wife. 60 km/h on a motorway tells you nothing.

curious george
16th September 2005, 16:13
Interesting replies...
I did wonder if there was an unofficial policy with the road testing.
I wasn't looking for a shit fight, or the worst shop, but as someone has said, people are only human, and sometimes the customer may be their own worst enemy, bad attitude and all that.

I've had one bad experience with testing that has made me cautious with future ones.
I was looking for my first bike and had tried two bikes from the same local shop.
One was a winner, but didn't buy it because of a much better private sale that I was offered.
So with my new bike in need of service, and me in need of helmet, gloves etc, I went
back to the shop, who untill that point had been pretty good, and I got an ear blasting
from the sales guy for wasting his time.
The parts guy also turned nasty, so twice bitten, I've never been back.
Shame really, as they started off quite nice.

I'm looking in the direction of a Bonnyville, or perhaps a BMW.
I've seen some belt drive 650GS thing that looks interesting, but I've no idea how it will ride.
Even MrSkids XT600 enduro looked like fun for not a lot of money.
SpankMe's CB600 is awesome, very interested in a good condition one of those too...
If I saw a Ducati 750SS for the right price I'd have that as well, so as you can see
I haven't got one bike in mind at all.
I wouldn't bother riding something that I couldn't afford, nor had any real interest in buying,
but there are a few choices to make that can't be decided without a ride.

vifferman
16th September 2005, 16:16
I got the Beemer from Cyclespot, when they were still BMW agents.
???
Do you mean Holeshot? They used to be BMW dealers, but now aren't. :spudwhat:


We got seriously pissed off trying to test drive cars for my wife. 60 km/h on a motorway tells you nothing.
We didn't have that problem. I think the vifferbabe had bought the Peugeot while it was still in the showroom. She didn't even drive it, and I only went through the motions of cruising around the streets.

jrandom
16th September 2005, 16:16
-------- i'll just say that i'll only return to those shops while the current sales staff are working there when i've shaved my head, grown a full beard, lowered my voice 5 octaves, covered myself in tats and adopted the stage name 'Bubba'

Had exactly the same thing going on. Bike shop sales guys are utter cunts when a woman walks in. It's as though I'm invisible.

I'd probably do better at attracting their attention if I had DDs hanging out of my jacket, although even then I suspect they'd just be waiting for a husband or boyfriend to walk in behind me and make the purchasing decision.

Patrick
16th September 2005, 16:29
....Some places have looked down the end of their noses at me and almost sneered when I say "Oh I'm interested in this or that" and the fact of the matter is every customer should be a valued customer ....
You never know when any person is gonna come back and add to your profits. ...

I know of a real estate agent a few years ago that took an asian fella around to show some houses in the $200 to $250k mark...pulled up outside each one, the guy said, "OK, any more?" and never got out of the car or anything... Took him to a dozen houses, same response each time. Agent thought he was being jerked around, so said "no more, sorry..."

Dumbarse. Asian man said "I buy them all..." You just never know... :argh:

Agent still kicking himself over what could have been...

geoffm
16th September 2005, 16:51
[QUOTE=vifferman]???
Do you mean Holeshot? They used to be BMW dealers, but now aren't. :spudwhat:

Sorry, you are right - twas Holeshot. Haven't dealt with Cyclespot at all.
Geoff

Fart
16th September 2005, 17:21
I know of a real estate agent a few years ago that took an asian fella around to show some houses in the $200 to $250k mark...pulled up outside each one, the guy said, "OK, any more?" and never got out of the car or anything... Took him to a dozen houses, same response each time. Agent thought he was being jerked around, so said "no more, sorry..."

Dumbarse. Asian man said "I buy them all..." You just never know... :argh:

Agent still kicking himself over what could have been...


Another classic example was when my mate and I was at university (ages ago), we went into the BMW dealership and saw a brand new yellow BMW M3 in the show room. We didnt get any service from the staff, cos we dressed casual and was just over 21 years of age. After standing around for ages and then having to ask for service we were faced with an arrogant dickhead who didnt want to know us. Eventually we left.

A week later we went back and another somone else served us. He was a really pleasant and helpful guy. On that day my mate bought the new model BMW 3 series and had it modified. A few months later his brother went back and bought the yellow M3.

Rashika
16th September 2005, 20:52
Aren't Eric Woods Buell dealers?
technically no not yet...or so I was told.

I guess they may end up doing the servicing but I have had work done there before and wasn't overly chuffed with it...although it was a few years ago, may be different today, or the same, dont know