Reluctant sellers

[Cosmik de Bris]

What is it about people on Trade Me? I email a person selling a low mileage 2014 ZX10R with the intention of starting a dialogue to make a cash offer on the bike. No answer. OK so you don't want to sell the thing. So I email 4 dealers asking for a full payment price on a couple of Ducatis, an F4 and a ZX10R, all new. Two of them never even replied. You'd think they would like to make a sale, wouldn't you? Perhaps that's not what they are in business for.

Cheers

[neels]

Had the same thing, wanted to buy a car, no reply to emails, never mind move on.

I have encountered businesses who have someone build their web page for them, which includes at no extra cost the info@ or contact@ email address, the only problem being that emails to that address go to nobody.....

Call them on the phone and talk in english to an actual person seems to still work though.

[Akzle]

Call them on the phone and talk in english to an actual person seems to still work though.

like, omg, ppl stil sp33k th4t??

[5150]

like, omg, ppl stil sp33k th4t??

Whatcha talking bout Willis?

[Jin]

What is it about people on Trade Me? I email a person selling a low mileage 2014 ZX10R with the intention of starting a dialogue to make a cash offer on the bike. No answer. OK so you don't want to sell the thing. So I email 4 dealers asking for a full payment price on a couple of Ducatis, an F4 and a ZX10R, all new. Two of them never even replied. You'd think they would like to make a sale, wouldn't you? Perhaps that's not what they are in business for.

Cheers
Which dealers didnt reply?

[Scubbo]

I keep asking Botany honda for honda Cubs / CT110s for our charity and they fall on deaf ears <_< sure we're not a mail carrier... we do more useful shit but need bikes that will be riding in the same environment as the postie bikes .. guess its bluewing nz

[OddDuck]

What is it about people on Trade Me? I email a person selling a low mileage 2014 ZX10R with the intention of starting a dialogue to make a cash offer on the bike. No answer. OK so you don't want to sell the thing. So I email 4 dealers asking for a full payment price on a couple of Ducatis, an F4 and a ZX10R, all new. Two of them never even replied. You'd think they would like to make a sale, wouldn't you? Perhaps that's not what they are in business for.

Cheers

Broken record. Keep asking until they realise that you're serious.

[Laava]

I have had plenty of emails ignored from all different scenarios. Last week, i had a serious offer by email for a property I am selling and i responded by email and heard nothing. Days later I sent a follow up and a couple of days later got a response that it all was in his junk inbox. Also, some businesss know that their most serious buyers will phone or come in for a look and so they don,t spend much time checking emails. True story, frustrating as it can be.

[Pound]

Some people/dealers are just fucking clueless.


Made three serious offers on 3 different bikes last week and not one damn reply from any of them........

Sure the offer was a little on the lower side being 5 buck and a bag of chips, but come on now, how rude not to even respond.

Unbelievable.

[nzspokes]

Some people/dealers are just fucking clueless.



I asked at a dealership yesterday about a new model. Guy clearly didnt know it existed.

[eldog]

Ever noticed some models appear later than what you would expect.
Sometimes it seems they are held back till the old stock is sold.

and the usual NZ is only a few days of production for some manufacturers

[Gremlin]

Follow up with a phone call. Email is not a guaranteed protocol, it's best effort. Equally there are many ways the emails don't get through, from both sender and recipient.

[Maha]

Had the same thing, wanted to buy a car, no reply to emails, never mind move on.

I have encountered businesses who have someone build their web page for them, which includes at no extra cost the info@ or contact@ email address, the only problem being that emails to that address go to nobody.....

Call them on the phone and talk in english to an actual person seems to still work though.

Always worked for me in the past. If I am selling on TM I work out who are tyre kickers and who are not, after a few questions you have an inkling. Not saying that is the case here and agree with the 'move on' policy when you are serious.

[AllanB]

I have received very good responses from the majority of my e-mail queries IF I provided a contact phone number. Without the phone number no one responded.


So I'm reading about a lot of 'serious' inquiries above. I propose that if you were indeed serious you'd either - A. pick up your phone or B. go to the shop if it is local.


If not you are tyre kicking.



To the OP - I see you are CHCH based - under the presumption you are interested in either a Ducati or MV from our local brand dealers I highly recommend you phone or go and see them. I did - both companies provided excellent pre-sales service resulting in a brand new Red bike in my shed 8 or so months back.

Try the personal approach - still works well. I purchased on a handshake and paperwork followed as required.


PLUS - the physical perve often turns up a low km gem or a discounted new ride that suits your needs.

[Cosmik de Bris]

For those of you that assume I'm a tyre kicker one of the dealers that replied made a sale. I won't name the companies involved but if you are in business to sell things you should check all potential customers, unless you just don't care. I respond to these people through the little box that Trade Me supplies for communication, you'd think someone would look now and then.

As for local dealers, yes some of them are good, and some well... There are quite a few people around here who say things like "I bought an 'A' brand bike because I didn't want to deal with the 'B' brand agent. There is one particular company around here where their poor salesmen and poor customer focus costs them quite a few sales and hurts the brand name. Also the reason for going NZ wide for a bike is getting a better deal or mostly because some places have stock and others don't. There are no big Ducatis, F4s or ZX10rs in any dealers around here. Sure they can order them, but one of them said "they are not big sellers so we don't keep them in stock". Fair enough, it's not fun or economically sensible having stock that sits there month after month but who can blame someone for buying from a dealer who has made the commitment to having one on the floor.

Cheers

[russd7]

There are no big Ducatis, F4s or ZX10rs in any dealers around here. Sure they can order them, but one of them said "they are not big sellers so we don't keep them in stock". Fair enough, it's not fun or economically sensible having stock that sits there month after month but who can blame someone for buying from a dealer who has made the commitment to having one on the floor.

Cheers

im assuming you are talking new bikes, if so are you going to take the bike back to the dealer you purchased off for any warranty work or are you going to expect your local dealer to lose money on the warranty work?

[Maha]

For those of you that assume I'm a tyre kicker one of the dealers that replied made a sale. I won't name the companies involved but if you are in business to sell things you should check all potential customers, unless you just don't care. I respond to these people through the little box that Trade Me supplies for communication, you'd think someone would look now and then.

As for local dealers, yes some of them are good, and some well... There are quite a few people around here who say things like "I bought an 'A' brand bike because I didn't want to deal with the 'B' brand agent. There is one particular company around here where their poor salesmen and poor customer focus costs them quite a few sales and hurts the brand name. Also the reason for going NZ wide for a bike is getting a better deal or mostly because some places have stock and others don't. There are no big Ducatis, F4s or ZX10rs in any dealers around here. Sure they can order them, but one of them said "they are not big sellers so we don't keep them in stock". Fair enough, it's not fun or economically sensible having stock that sits there month after month but who can blame someone for buying from a dealer who has made the commitment to having one on the floor.

Cheers

I mentioned 'tyre kicker' and in no way was I assuming you were. I use the term as a personal reference to my TM listings in the past.

[neels]

im assuming you are talking new bikes, if so are you going to take the bike back to the dealer you purchased off for any warranty work or are you going to expect your local dealer to lose money on the warranty work?
If it's a brand new bike needing warranty work and there is a local dealer for the brand, I would expect to be able to take it to the local dealer and have the required work done, as I would expect the warranty would be from the manufacturer not the dealer. Second hand all bets are off.

[AllanB]

If it's a brand new bike needing warranty work and there is a local dealer for the brand, I would expect to be able to take it to the local dealer and have the required work done, as I would expect the warranty would be from the manufacturer not the dealer. Second hand all bets are off.

It's a nationwide warranty, if faulty it will be covered. However you may not be given priority over their regular customers in the workshop. Such is life.

Ducatis in Christchurch - Casbolts have good stocks - your preferred model may not be on the floor at any given time a they move stock (odd that!). Again standard business in NZ. If you load up the floor with five of every model you'll go broke bloody fast!

Nothing wrong with shopping around NZ for the best deal though. I've purchased bikes from Dunedin before as there were several thousand dollars difference.


What did you buy?

[russd7]

If it's a brand new bike needing warranty work and there is a local dealer for the brand, I would expect to be able to take it to the local dealer and have the required work done, as I would expect the warranty would be from the manufacturer not the dealer. Second hand all bets are off.

dont know if its changed but it used to be parts supplied by importer and labor supplied by dealer, hence if dealer didn't sell bike new then they lose out all round.

[Gremlin]

dont know if its changed but it used to be parts supplied by importer and labor supplied by dealer, hence if dealer didn't sell bike new then they lose out all round.
Part of the warranty is labour, however, speak to most mechanics and the warranty amount of labour doesn't match reality.

I know of one dealer that had to slow the pace of a recall down, booking a certain number in at a time. They needed the regular work to help balance the books.

[AllanB]

Part of the warranty is labour, however, speak to most mechanics and the warranty amount of labour doesn't match reality.
.

I was told similar some years back - factory says the warranty job should take X amount of time at $X which may not align with reality on each bike.


Someone on KB from a dealership will know :-)

[Cosmik de Bris]

im assuming you are talking new bikes, if so are you going to take the bike back to the dealer you purchased off for any warranty work or are you going to expect your local dealer to lose money on the warranty work?

I would expect the local dealer to cover the warranty, they are after all agents for the brand. If they lose money I don't think they have a very good deal with the manufacturer. If they refuse to do the work then I would be onto the manufacturer very quickly, it is a nationwide warranty.

[Cosmik de Bris]

It's a nationwide warranty, if faulty it will be covered. However you may not be given priority over their regular customers in the workshop. Such is life.

Ducatis in Christchurch - Casbolts have good stocks - your preferred model may not be on the floor at any given time a they move stock (odd that!). Again standard business in NZ. If you load up the floor with five of every model you'll go broke bloody fast!

Nothing wrong with shopping around NZ for the best deal though. I've purchased bikes from Dunedin before as there were several thousand dollars difference.


What did you buy?

Yes, and I understand that it is not sensible to carry stock but ordering a bike can take a lot longer, especially some of the more expensive models, as they are not even available from the distributor.

[actungbaby]

As for local dealers, yes some of them are good, and some well... There are quite a few people around here who say things like "I bought an 'A' brand bike because I didn't want to deal with the 'B' brand agent. There is one particular company around here where their poor salesmen and poor customer focus costs them quite a few sales and hurts the brand name.

Yes and i knew the dealer and the brand right away when i read this 25 years on nothing changes ;-)
and to think there only one of the three left makes me sick

[Cosmik de Bris]

im assuming you are talking new bikes, if so are you going to take the bike back to the dealer you purchased off for any warranty work or are you going to expect your local dealer to lose money on the warranty work?

You appear to be closely connected to the dealer side of things, if not I apologise for making that assumption. I do not want to get offside with anyone in the dealer network, in fact I usually try to establish a close relationship with whomever I deal with. A bike I bought previously I bought from a dealer in the North, the local dealer was more than happy to do warranty and service on the bike and I think we have a very good working relationship. At one stage I offered to pay for something that I considered they had done beyond what was required by the warranty and they refused on the grounds that their generosity would be rewarded in other ways, and I think it has.

I see no reason why this shouldn't happen with my present purchase. I don't want to see people lose money, I do understand we all have to make a living but being an agent thereby cutting out parallel sellers carries with it some responsibility, and I think that warranty repairs and servicing are part of that responsibility.

Cheers

[AllanB]

Yes, and I understand that it is not sensible to carry stock but ordering a bike can take a lot longer, especially some of the more expensive models, as they are not even available from the distributor.

Yes, generally NZ gets a good selection of rides - USA I notice misses out on some very nice bikes based on historically poor sales in the sector.

It's all controlled - Blue Wing Honda for example dictate what comes in to NZ, I guess the others do too.

Looks like you've purchased a Aprilia? Nice. Enjoy and say hello if you see me parked up over at Little River sipping a coffee ;)

[nzspokes]

You appear to be closely connected to the dealer side of things, if not I apologise for making that assumption. I do not want to get offside with anyone in the dealer network, in fact I usually try to establish a close relationship with whomever I deal with. A bike I bought previously I bought from a dealer in the North, the local dealer was more than happy to do warranty and service on the bike and I think we have a very good working relationship. At one stage I offered to pay for something that I considered they had done beyond what was required by the warranty and they refused on the grounds that their generosity would be rewarded in other ways, and I think it has.

I see no reason why this shouldn't happen with my present purchase. I don't want to see people lose money, I do understand we all have to make a living but being an agent thereby cutting out parallel sellers carries with it some responsibility, and I think that warranty repairs and servicing are part of that responsibility.

Cheers

Hows your Factory going? No dramas with it?

[Cosmik de Bris]

Yes, generally NZ gets a good selection of rides - USA I notice misses out on some very nice bikes based on historically poor sales in the sector.

It's all controlled - Blue Wing Honda for example dictate what comes in to NZ, I guess the others do too.

Looks like you've purchased a Aprilia? Nice. Enjoy and say hello if you see me parked up over at Little River sipping a coffee ;)

Just so there is no confusion I didn't buy an Aprilia, I already have one.

[Cosmik de Bris]

Hows your Factory going? No dramas with it?

No dramas, it goes really well now all the updates are done. It's a great street bike. The agent here has been very good to me so I have no worries on the Aprilia front.

[nzspokes]

No dramas, it goes really well now all the updates are done. It's a great street bike. The agent here has been very good to me so I have no worries on the Aprilia front.

What updates did it need? Im kinda interested in one.

[Cosmik de Bris]

What updates did it need? Im kinda interested in one.

There were a couple of ECU updates to fix the jerky throttle at low RPM and a coupe of other faults with the quick shift which some people had but I didn't. Nothing major, not a recall or anything like the R1.

[Laava]

What updates did it need? Im kinda interested in one.
Don't ride it Rob! You will have to have one then!