View Full Version : Problems with Triumph Tiger 800 forks
Hi a mate has a Tiger which is out of warranty, done about 20000 ks has failed a wof because of play in the forks, you cangrab the forks at the axle and they move back n forward like they are lose, Triumph NZ doesnt care as its out of warranty, and the local triumph dealer he bought it off is no longer a Triumph dealer and they dont care either, to replace the forks will be near enough to 3k, it went to ChCh Triumph dealer to be assessed and they say they are fucked. Any body had a similar problem with a Tiger?
AllanB
4th June 2016, 18:51
Forks are fucked or the head bearings are? Big difference. Big price difference. Can't remember the last time I heard of forks themselves having play like described.
If indeed the forks are poked I'd be searching ebay for a pair of late model ones.
head bearings are fine, supposedly its a known fault but Triumph NZ dont give a rats as its out of warranty, its a 2012 model, owner isnt hard on it
The End
4th June 2016, 19:50
head bearings are fine, supposedly its a known fault but Triumph NZ dont give a rats as its out of warranty, its a 2012 model, owner isnt hard on it
Warranty or not, surely a 2012 bike would be expected to still be working without issue under the consumer guarantees act? Especially at only 20,000kms
AllanB
4th June 2016, 20:02
Warranty or not, surely a 2012 bike would be expected to still be working without issue under the consumer guarantees act? Especially at only 20,000kms
Fair point there. I suspect a paint to go through the process but for the cost of forks worth considering. If doing so, I'd get on the net and print whatever data supports a known issue to use with a submission firstly to Triumph NZ noting if they do not respond favorably a CGA submission will be made.
nzspokes
5th June 2016, 07:33
Wouldnt it just need bushes?
HenryDorsetCase
5th June 2016, 10:28
Fair point there. I suspect a paint to go through the process but for the cost of forks worth considering. If doing so, I'd get on the net and print whatever data supports a known issue to use with a submission firstly to Triumph NZ noting if they do not respond favorably a CGA submission will be made.
Option B: if the dealer is a licenced Motor Vehicle Trader (presumably they are).then the Motor Vehicle Disputes Tribunal may well be the way to go. As others have said, a major structural component failure after 3 years and 20000 kms suggests the goods are not of merchantable quality.
And your contractual relationship is with the dealer, not the importer. Though under the CGA and (I think) the Fair Trading Act you can have recourse to the importer/distributor. One of my staff has just dealt with a similar issue and the route chosen was MVDT. Eventualy the useless dealer caved and a consent order was made. The problem? The time spent if you lawyer up. Win lose or draw it costs you. I authorised a discounted fee from something like $3200 to $2000 (plus GST) and the client still whinged. And wanted free advice AFTER we did the deal. He "won" too.
They will say "Well your shit technique of wheelstands has fucked it up" of course.
Also, is it just a case of getting the forks rebuilt, not replaced? Bushings and shit inside the gubbinses.
Send them to Robert Taylor over winter: say "Please fix this". Apply considerably less than $3k, et viola, win win.
There are bushes in the forks for the staunchin (yeah that ain't spelled right) to slide on. They're easy to replace if ya know what your doing.
If they are moving then sounds like they are bent. Otherwise pull them apart and replace the bushings and seals. Not a hard diy.
HenryDorsetCase
5th June 2016, 11:44
OP, don't fuck about:
https://www.ohlins.com/product/fgr300/
the bike went to local XTriumph dealer for repair cost $400, it then failed a wof because of the movement in forks then it went to Triumph dealer in ChCh for assessment. They say cant be fixed,,fucked.. its not a replace bushes fix
the bike went to local XTriumph dealer for repair cost $400, it then failed a wof because of the movement in forks then it went to Triumph dealer in ChCh for assessment. They say cant be fixed,,fucked.. its not a replace bushes fix
Why is there movement in the forks?
Why is there movement in the forks?
the top part of the forks dont move, the bottom part does, the inside of the fork has worn causing movement
http://ashonbikes.com/forum/triumph-tiger-800-xc-play-front-fork-legs-after-15k
this guy has same problem looks like
That's a but shit. Just get a pair of used gixxer forks.
Laava
6th June 2016, 08:22
My mates new tiger was pissing oil out of one fork seal within 2k of purchase. He didn't keep it long, but I wonder what is going on?
nzspokes
6th June 2016, 08:32
Well this is sounding shit. Must be in the bush seat in the forks. Crap manufacturing.
Well this is sounding shit. Must be in the bush seat in the forks. Crap manufacturing.
Or crap fork tubes. Bad material or summat.
Bush seats on the staunchin could be built up and re ground, but a whole front end from something else would be cheaper and easier.
nzspokes
6th June 2016, 09:16
but a whole front end from something else would be cheaper and easier.
Yeah but would you want to do that on a almost new bike? Feck that.
My 20 odd year old Honda dont have these problems.
HenryDorsetCase
6th June 2016, 10:40
Yeah but would you want to do that on a almost new bike? Feck that.
My 20 odd year old Honda dont have these problems.
Welllll, sure. But all manufacturers have similar issues. Aprilias with swingarm linkages made of chocolate, Yamaha R-1's with chocolate gearboxes, hell, old Hondas and their camchain tensioners. My Triumph had a reg/rec recall.
What matters is how it is dealt with. Yamaha from earlier this year is the best example: worldwide recall, a mea culpa, and we will fix it Sir.
So, if OP does not get a remedy from the dealer (unlikely) or Triumph NZ then MVDT or Disputes Tribunal.
The thing is, right, OP has a problem with his bike and tells everyone including the entire internet. OP is happy with his bike and tells his mates down the boozer.
But, it is on the manufacturer/distributor.
Unfortunately, the NZ distributor has something of a track record of being shit to deal with.
its not my bike it belongs to a mate who actually loves it but the fork issue isnt good
AllanB
6th June 2016, 18:23
its not my bike it belongs to a mate who actually loves it but the fork issue isnt good
Not fit for purpose is the term to use.
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