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View Full Version : Honourable and dishonorable Manufacturers- Husqvarna fail



MD
20th August 2021, 17:49
I have often praised Triumph for acknowledging when something is wrong and fixing it asap. Many manufacturers are quick to do recalls and at times you might think, piss poor quality but as some annoying Wellingtonian retailer once said- its the putting right that counts.

I have had many bikes requiring a recall. Pop into shop, replace- leave happy and confident the bike will not fail you.

Which brings me to Husqvarna. I love this Svartpilen 701 and don't want to part with it. BUT, BUT, BUT, disappointed is putting it mildly in how I would describe their attitude to 'putting it right' So they grabbed the KTM 695cc single motor and made a dirt bike supermoto thingy and then the road Vitpilen and Svartpilen. But the Swedish dickheads took the century long proven, lasts for decades, no maintenance, two simple parts 'cable' operated clutch and over complicated it and added weight and multiple delicate and more expensive parts and high pressure fluids to do what the bloody simple cable did perfectly at 5% the cost of hydraulic. So from about 2017 onwards the rubber seal inside the clutch slave cylinder collapses in a screaming heap and all the fluid goes instantly into the engine bay. Rider stranded.

This happened to me in January. Lucky me the Svartpilen has an up/down QS so I was able to get home with difficulty getting through red lights and controlled intersections when stopping would mean a push/crash start to get mobile again. The shop were great, got me covered by warranty even though it had expired. I was warned that rumours were Husqvarna just keep sending out the same failing part, year after year. No, no, no way says me, I trust honourable bike manufacturers to do the right thing. Turns out my faith was misplaced. Yesterday I get called to get my Covid jab, ride 40 km into town for a small annoying prick. Walk out side, fire up bike and experience an annoying big prick. Pulled on the clutch lever and instantly knew that feeling of the fluid vanishing into the sump. Five bloody attempts to get the bike rolling enough to slam it into 1st and get home. Had 6 sets of traffic lights to creep through.

My anger when I got home was 'sell the fucking pile of Swedish shit', maybe just trade it in 'as fucking is' on the Indian Scout I have on order. A beer, another beer. Calmed down. I love this bike it's crazy fun. So I goggle owners forums. Fuck me!. Year after year of Riders complaining of failed clutch slave cylinder seal. Some Riders that have had THREE fail in short succession. Many new owners only got a few kms from the dealership showroom and...stranded

Let me be clear this is no moan at the Dealerships or the bike itself. The Distributors/importers worldwide SHOULD have been screaming at Husqvarna to sort a 5c rubber seal for fucks sake after more than 4 years of being aware of the problem. Rumours are thousands have failed worldwide across multiple model ranges with that same stupid OEM hydraulic clutch ..and been replaced with the same bloody failing OEM part. That's what pisses me off.

Good news is the Owners forum is full of advice to replace it with an aftermarket Oberon brand slave which does not fail. I ordered one today from the Australian based distributor $218 to my door.

Dear Mr Husqvarna. You should be ashamed of yourself, you are a wanker.

ruaphu
20th August 2021, 18:45
Bloody brilliant write up and some entertaining even if at your expense.

Agreed, just shit house service from the OEM pricks.


Sent from my iPhone using Tapatalk

pete376403
20th August 2021, 20:00
Brake hydraulics are well proven, cups and seals last for years, often without any sort of maintenance. Why do motorcycle hydraulic clutches use mineral oil (some of them, anyway) and whatever they make the seals out of, to no obvious advantage, when there is years of automotive experience available?

husaberg
20th August 2021, 20:43
Which brings me to Husqvarna. I love this Svartpilen 701 and don't want to part with it. BUT, BUT, BUT, disappointed is putting it mildly in how I would describe their attitude to 'putting it right' So they grabbed the KTM 695cc single motor and made a dirt bike supermoto thingy and then the road Vitpilen and Svartpilen. But the Swedish dickheads t

Husky have not been swedish for years and years it was sold to Cagiva in the mid 80's (which is why Husaberg was started as the designers didn't want to shift to Italy)
Husky was then sold to first BMW and then KTM a decade and a half ago.
So The dickhead would be Austrian.......
The same ones are fucking the Husaberg motorcycles

MD
20th August 2021, 21:36
Husky have not been swedish for years and years it was sold to Cagiva in the mid 80's (which is why Husaberg was started as the designers didn't want to shift to Italy)
Husky was then sold to first BMW and then KTM a decade and a half ago.
So The dickhead would be Austrian.......
The same ones are fucking the Husaberg motorcycles

Thanks but I'm aware of the ownership history. Irrespective I blame the dickhead Swedish designers/developers for their dipshit idea to change a perfectly good cable operation to hydraulic clutch for absolutely no improvement or benefit- apart from added cost and complexity and risk of failure. Fucking pointless exercise. Husqvarna claimed ownership of the models they wanted us to buy and they should provide a quality product and own up to a cock up and fix it. I mean we are talking about a 5 to 10 cent part. KTM are equally at fault for not kicking the Swedish dickheads arses for soiling their [questionable] Austrian reputation.

I love cable operation. You want to do awesome long wheelies- get on a pre-wire throttle bike and enjoy true rider-throttle-engine control. Ride-by-wire has ruined wheelies.

You want some cool Husqvarna history it goes back to the 1600s when the King declared a foundry be build in the town of Huskvarna to make these new fangled firearms his neighbours were starting to trial. Guns, sewing machines, gardening tools and motorcycles. What more does anyone need?

husaberg
20th August 2021, 22:42
Thanks but I'm aware of the ownership history. Irrespective I blame the dickhead Swedish designers/developers for their dipshit idea to change a perfectly good cable operation to hydraulic clutch for absolutely no improvement or benefit- apart from added cost and complexity and risk of failure. Fucking pointless exercise. Husqvarna claimed ownership of the models they wanted us to buy and they should provide a quality product and own up to a cock up and fix it. I mean we are talking about a 5 to 10 cent part. KTM are equally at fault for not kicking the Swedish dickheads arses for soiling their [questionable] Austrian reputation.

I love cable operation. You want to do awesome long wheelies- get on a pre-wire throttle bike and enjoy true rider-throttle-engine control. Ride-by-wire has ruined wheelies.

You want some cool Husqvarna history it goes back to the 1600s when the King declared a foundry be build in the town of Huskvarna to make these new fangled firearms his neighbours were starting to trial. Guns, sewing machines, gardening tools and motorcycles. What more does anyone need?

As far as i know the 701 parts are KTM designed and made. The model dates post the ownership to KTM. If you are going to go all nationalistic given the years between the move to italy the designers forefathers were more likely fighting for the axis than soaking in hotubs
AFAIK Husaberg and Husky had hydraulic clutch's as they were easier to use, the same reason most cars ended up with them. simple leverage, we also have hydraulic diggers rather than draglines. Hydraulic rather than cable brakes
i feel for you having issues, as it seem that model has issues,but my 20 year old Husaberg never gives clutch issues with its Swedish designed system using german made Megura hydraulic clutch slaves and masters.
I had to look up where Megura was from i thought it was Italy
It looks like the slave cylinder at least on your bike is also likely German

Berries
21st August 2021, 08:43
So I goggle owners forums. Fuck me!. Year after year of Riders complaining of failed clutch slave cylinder seal. Some Riders that have had THREE fail in short procession. Many new owners only got a few kms from the dealership showroom and...stranded.
Sounds somewhat familiar. Didn't manage to get home on first ride on my new KTM690, which is where your engine comes from. 50km and the slave went. Went on to the ADVR forum and found the same as you, scores of people with the same issue with the same part. KTM must have known about this for years and must have knowingly fitted a part to my bike that was known to fail. All confidence in the brand was shot.

Dealer was great, no issues there at all, but who knows what else KTM put on the bike knowing it could fail at any time and leave me stranded?

There are things about this bike that are great but as the most expensive bike I have bought I was just so incredibly disappointed to find KTM have not upgraded this part over the years knowing it was prone to fail. I am sure it was the accountants who decided that was the way forward when to be honest there should have been a recall.

There are a number of aftermarket replacements but I understand the 2021 OEM slave cylinder has the problem fixed.

MD
21st August 2021, 10:09
Totally agree Husaberg that a good hydraulic system works fine and with ease. Just to me cables on my dirt bikes were 'almost' unbreakable and cheap and easy to replace if anything did happened. And you are right it is KTMs responsibility ultimately as it it their source parts. There is chatter on the Vitpilen forum of the OEM master cylinder Magura brand failing a lot on KTMs as well. Better not be the brake master-shit that's totally life endangering.

I look at my Korean car in comparison and the incredible quality with zero failure or aging of anything. My previous old Hyundai Sonata had done 265,000km when I sold it- and it was still going perfectly and looked like it had just rolled off the factory floor, brilliant exterior paint quality. Replaced it with a Kia for that same Korean high standard continues (sister companies I believe). That's what today's standard of manufacture is capable of and the Europeans need to step up!

Blackbird
21st August 2021, 10:27
Sorry to hear of your woes MD. There's absolutely no excuse for any company not to have continuous improvement systems in place. It would be easier to walk away from something which is a complete pile of poo but as you allude to, your bike also happens to give enormous pleasure when it's going ok. That "X factor" complicates things eh? Pretty much the same with my Duke 790. I've had a couple of niggles including warped front rotors and yet of all the bikes I've owned, it makes me laugh the most each time I throw a leg over it. KTM's get bad press in the US, maybe due to a lot of dealerships not dealing with this issues in a professional manner. However, Boyds were really on the ball with my disc rotor problem and so were KTM NZ. All the best with your modification and hope it lets you love the bike once again.

MD
21st August 2021, 10:53
Sorry to hear of your woes MD. There's absolutely no excuse for any company not to have continuous improvement systems in place. It would be easier to walk away from something which is a complete pile of poo but as you allude to, your bike also happens to give enormous pleasure when it's going ok. That "X factor" complicates things eh? Pretty much the same with my Duke 790. I've had a couple of niggles including warped front rotors and yet of all the bikes I've owned, it makes me laugh the most each time I throw a leg over it. KTM's get bad press in the US, maybe due to a lot of dealerships not dealing with this issues in a professional manner. However, Boyds were really on the ball with my disc rotor problem and so were KTM NZ. All the best with your modification and hope it lets you love the bike once again.

Good to hear from you Blackbird. In my moment of anger I went online to see what scratcher bike I could swap to..KTM790 Duke was my first and favourite choice. Not the 890 which seems too race orientated for me. I have borrowed a 790 Duke from TSS and it was FUN. In the end I do love riding the 701 and it's draws curious and positive comments every time it's parked up. I think the big single is the wow factor for me, such and unusual sensation.

Blackbird
21st August 2021, 11:08
Good to hear from you Blackbird. In my moment of anger I went online to see what scratcher bike I could swap to..KTM790 Duke was my first and favourite choice. Not the 890 which seems too race orientated for me. I have borrowed a 790 Duke from TSS and it was FUN. In the end I do love riding the 701 and it's draws curious and positive comments every time it's parked up. I think the big single is the wow factor for me, such and unusual sensation.

A close friend of mine who lives in Whitby, not a million miles from you, has the 701 among his fleet and he adores it. He's also got lime green motard wheels for normal road work and a different set for adventure riding - a versatile machine! I guess there's no such thing as a perfect bike. My Blackbird was great for where I used to live and the long distance rides I did at the time, not so good when we moved to Coromandel. Electrics were sometimes problematic. The Street Triple was great. Reliable, handled and had the elusive emotional appeal. The GSX-S 1000 was a competent bike but had zero emotional appeal in my case. So many choices, so little time eh? Enjoy your Indian too! As I'm moving towards the end of my motorcycling days, I'm hoping that the 1972 MGB GT we recently bought will be a fun substitute for a few years :yes:

pritch
21st August 2021, 12:48
Guns, sewing machines, gardening tools and motorcycles. What more does anyone need?

Chainsaws? They have long been a quality manufacturer of rifles. There was a Hawera local married a Swedish lady and established contacts there. He was importing used Husqvarna and Garl Gustaf rifles for some years.

MD
21st August 2021, 12:49
A close friend of mine who lives in Whitby, not a million miles from you, has the 701 among his fleet and he adores it. He's also got lime green motard wheels for normal road work and a different set for adventure riding - a versatile machine! I guess there's no such thing as a perfect bike. My Blackbird was great for where I used to live and the long distance rides I did at the time, not so good when we moved to Coromandel. Electrics were sometimes problematic. The Street Triple was great. Reliable, handled and had the elusive emotional appeal. The GSX-S 1000 was a competent bike but had zero emotional appeal in my case. So many choices, so little time eh? Enjoy your Indian too! As I'm moving towards the end of my motorcycling days, I'm hoping that the 1972 MGB GT we recently bought will be a fun substitute for a few years :yes:

I'm with you on that Geoff. I too want to enjoy the last drop of my motorcycling life while my body is able. I'm only 61 but with both parents passing recently and most uncles and aunts, it has hit home that the clock of life is counting down and at some point the bod will limit my fun. Cram every minute into every day! Well done you continuing your long riding career. I would say well done on the MGB but in the seventies I was a Triumph car enthusiast. Had a GT6 (1971, 2, 3?) then a 73 TR6 and later 74 model.
Enjoy the MGB

Mark

Blackbird
21st August 2021, 13:49
I'm with you on that Geoff. I too want to enjoy the last drop of my motorcycling life while my body is able. I'm only 61 but with both parents passing recently and most uncles and aunts, it has hit home that the clock of life is counting down and at some point the bod will limit my fun. Cram every minute into every day! Well done you continuing your long riding career. I would say well done on the MGB but in the seventies I was a Triumph car enthusiast. Had a GT6 (1971, 2, 3?) then a 73 TR6 and later 74 model.
Enjoy the MGB

Mark

Completely agree Mark, it looks like we're both determined to wring every last drop of enjoyment out of our riding whilst avoiding the sentence which starts "If only...." :yes:

Good for you with the Triumph cars, a man of taste. Have you seen what a TR6 costs now? :shit: . It was a rocky path deciding what to get. This might amuse you. I didn't think it would be so hard to spend money: https://geoffjames.blogspot.com/2021/07/a-breakthrough-at-last.html

pete376403
21st August 2021, 17:07
MGB or Triumph will keep you amused in the garage. Mate has a late model MX5. Goes really well, handles really well after uprating the suspension and putting on good tyres. Starts first time, every time, doesn't leak, the heater (air con) works, the seats are really comfortable. I couldn't imagine the money you would have to spend to get an old Brit going anywhere near as well reliably.

tri boy
21st August 2021, 17:15
My ride home from NV cycles on my new Svart showed the same fault. Pissed me right off. Two weeks later, the chinese battery died.
Since then no faults and still love riding it. NV race a Vitpilen and know of a certain seal that works a treat. The fault as you say is well known, and yes Husky should solve it properly, (like the leaking fuel tank).
Fuck, now I might take mine for a lockdown blast.:msn-wink:Braaaap....

Gremlin
21st August 2021, 18:24
Totally agree Husaberg that a good hydraulic system works fine and with ease. Just to me cables on my dirt bikes were 'almost' unbreakable and cheap and easy to replace if anything did happened.
CB919 is on it's 3rd clutch cable... I think they typically last about 60-70k

The BMW hydraulic clutch hasn't had issues, actually surprised the clutch pack itself is still happy at almost 160k, considering what I've been up to, even really smelt it one time...

Blackbird
21st August 2021, 18:29
MGB or Triumph will keep you amused in the garage. Mate has a late model MX5. Goes really well, handles really well after uprating the suspension and putting on good tyres. Starts first time, every time, doesn't leak, the heater (air con) works, the seats are really comfortable. I couldn't imagine the money you would have to spend to get an old Brit going anywhere near as well reliably.

We've owned two MX5 's including a Mazdaspeed-prepared one. Great cars but owning a classic car is for an entirely different end purpose, with more than a bit of nostalgia thrown in! 😊

rocketman1
21st August 2021, 20:17
I would be totally pissed off if i was in your situation.
I would have written and complained to the manufacturers, for what use it may or may not do.
If the clutch could be associated with it causing some danger to the riders safety in any way, the I think the issue could be repaired under a recall.
It certainly should be in my opinion.
My old R1200 GS was recalled because "some dickhead" in Europe torqued the rear wheel nuts up to about 500nm and cracked the wheel casing housing.
This reckless maintenance deemed a safety issue so all R1200GS some thousands some 15 years old were recalled and the cast aluminum?? housing was replaced with a steel one. I guess the issue is that if the manufacturer updates and supplies a new part, it could mean that they accept there is an issue / fault and that could initiate a costly recall for all those bikes.
One thing I have found out it seems the larger the manufacturer of any item the more they have to lose if they get negative feedback.
So they seem to attend to these issues before they become a major problem for them.
I understand your frustration. Sell the thing is my advice. Buy something reliable.

MD
25th August 2021, 08:36
Unbelievably the part I ordered on Friday 20th was on my doorstep Yesterday (Tues) sent FROM CANADA no less :niceone:
Clear instructions and looks like I have the tools and some DOT4 that's been hiding in my garage for decades. Will wait until the weekend to tackle the task. I don't like playing mechanic but can do under protest.

Berries
25th August 2021, 09:10
I have read in a number of places that people tend to do a full engine oil change as well due to the master cylinder fluid getting mixed up with it.

Jeff Sichoe
25th August 2021, 13:32
I guess you could have done a tiny bit of pre-purchase research and gotten the dealer to check specific problems before pickup but that's just me.

HenryDorsetCase
25th August 2021, 13:51
Dear Mr Husqvarna. You should be ashamed of yourself, you are a wanker.

Thats a weird "for sale" ad: Tell you what, I will do you a favour and take it off your hands for say.... five grand, no more.

HenryDorsetCase
25th August 2021, 13:56
MGB or Triumph will keep you amused in the garage. Mate has a late model MX5. Goes really well, handles really well after uprating the suspension and putting on good tyres. Starts first time, every time, doesn't leak, the heater (air con) works, the seats are really comfortable. I couldn't imagine the money you would have to spend to get an old Brit going anywhere near as well reliably.

If you want to make it unreliable then the option is a 13B turbo. Just saying. Supercar performance while it runs. Great noise too

Berries
25th August 2021, 15:32
I guess you could have done a tiny bit of pre-purchase research and gotten the dealer to check specific problems before pickup but that's just me.
It works fine and looks outwardly perfect until on some engines it just suddenly fails. I can't imagine that a) a dealer can find a problem that has not yet occurred or b) a dealer will change a part at their cost on the off chance that it might fail one day.

It should have been upgraded and recalled when KTM became aware of the problem if you ask me, rather than letting it leave a bitter taste in the mouth of everyone who had to try and ride a bike home with no clutch.

pete376403
25th August 2021, 18:13
If you want to make it unreliable then the option is a 13B turbo. Just saying. Supercar performance while it runs. Great noise too

My son has an older MX5 with a N/A 12A. One day it will be finished but even while incomplete (interior detailing) the test drives have been pretty fun.

MD
25th August 2021, 18:22
I guess you could have done a tiny bit of pre-purchase research and gotten the dealer to check specific problems before pickup but that's just me.

Unfortunately that wouldn't have changed a thing. Dealer would have been provided the exact same faulty part from KTM and my second stranding would still have happened.

MD
25th August 2021, 18:31
Thats a weird "for sale" ad: Tell you what, I will do you a favour and take it off your hands for say.... five grand, no more.

Thanks for the kind offer Henry but I will suffer the hassle of changing the part and the consequence of having to enjoy hours of future riding an incredibly exciting bike knowing the slave cylinder will not fail me again.

MD
28th August 2021, 13:41
Well I don't like playing mechanic but it seemed to go to plan. Took a while to bleed the bubbles out. A short ride down the street through a few gears and all sweet. No leaks that I can see.

So here's the pathetic cheap and easy to upgrade rubber seal that tears apart like tissue paper. Still hard to believe KTM/Husqvarna can't be arsed sorting this after over 4 years of knowing about it- bastards! The Oberon part looks identical, except you get a few cool colour choices, and Oberon claim their part won't fail and the Owners forum backs that up. Quite like the bronze look.

Yeehaa I can ride again:2thumbsup:scooter:

Hoonicorn
28th August 2021, 18:50
I heard a podcast talk about KTM having gasket problems with bikes like the 690SMC and Duke 390s all leaking. They mentioned that it wasn't a problem on models after 2017, maybe they changed their rubber bits suppliers for the newer models?

Although dealerships can be helpful with repairs, if they are just replacing faulty parts with new faulty parts, they're only profiting off those repairs. Consumers guarantees say an item must be repaired within a reasonable period of time and be of a suitable standard. Expensive brands should be at a higher standard, and I wonder if dealerships would be keen on people saying "nah, take it back and refund me" when these kinds of faults keep coming up?

I'm kinda over hearing about how brands like KTM, MV, and others are premium brands. They have the worst failure rates and think that contrast seat stitching and fitting brembos and ohlins can make up for bad engineering and parts elsewhere. Bikes like the new MT-09 (with a face only a mother could love) the SP versions are getting very competitive with these so called premium brands.

MD
28th August 2021, 20:08
Hear you Hoonicorn. I owned a 2017 MT09 for 40,000km- faultless, impeccable form and function. As you said a bit odd looking- says the man with a Svartpilen! In 2012 I bought a new MV675 F3 within a month a seal burst where the gear change rod exits the engine block. They started failing within weeks of the bike going on sale worldwide. MV owned up, my recall notice reached me a few days after I noticed the oil leak. FIXED. Never failed again and the MV did 2 or 3 laps of the South Island after that. But the Owners forum was filling with other complaints so I flicked it on.