View Full Version : Won't be going back there again!!
Fishy
9th January 2006, 08:48
A mate of mine bought a couple of pairs of Alpinestar gloves back with him from the states about a couple of weeks 1 for him 1 for me...when he dropped them off I found that the large were a little long in the finger so I was a bit gutted and thought I may have to sell them and purchase another pair.
I though the bike shop where I take my bike for servicing may be able to help so I went in to see the guys... I told them the situation that I had the gloves in brand new cond still in the original packaging and had never touched the bike and if they would possibly be able to help me out by exchanging them for the medium sized ones they had on the shelf (same model same colour). The sales guy said no he didn't want to take on any more stock (which doesn't make sense as you are swapping one pair for another) So I accepted his decision and went home.
I had to go back to the store the next day to get them to fill in my service/warranty manual, once they had I asked again if they could help me with glove situation, again they said no so I asked who the other Alpinestar stockists in Auckland were, they said noone in town but they think someone on the shore does but then they said don't bother going there because they aren't a nice bunch over there!! (Ah but neither were they!) How bad is that! putting down other motorcycle dealers even after they didn't even want to try to help out a paying customer!.
I have told all of my mates about there crap customer service and they will be losing more than one customer thats for sure.
I wasn't annoyed that they said no about the gloves but it bugged me that they put down other motorcycle dealers when they couldn't even or didn't even want to help me themselves.
SimJen
9th January 2006, 09:00
What do you really expect, it works both ways.
If you bought the gloves from them then there would be no probs.....sure you use them for servicing but that doesn't give you any right to expect them to bend over backwards for you.
The large gloves might not be a good seller and they might be stuck with them for months.....at least having the medium pair they are appealling to a larger audience.
Perhaps if you'd bought a heap of bikes from them it might have given you more clout.
flash
9th January 2006, 09:09
cry baby, i would of never exchanged the gloves. for all the bike shop knows you coud of stolen them (not saying you did). also do you think they coud of just got annoyed about you asking them to do something over and over?
also if you dont want to mention a shop dont tell them that much info. all of us now know the shop your talking about and thats not nice to the bussiness.
mv.senna
9th January 2006, 09:11
so I asked who the other Alpinestar stockists in Auckland were, they said noone in town but they think someone on the shore does but then they said don't bother going there because they aren't a nice bunch over there!!
Pot, meet Kettle!! i think i know the parts guy you would've spoken with and I'm not surprised you got fobbed off. Nice guy, but not terribly bright... :crazy:
Phone round any of the other bike shops or Motomail, they're all fairly decent guys, and would more than likely be able to help you out.
Oh, and BTW: you're more likely to be able to sell size L gloves than med's.....do the math: majority of guys riding bikes...how many do you know with princess sized hands?
SimJen
9th January 2006, 09:30
how many do you know with princess sized hands?
Hahahaha :first:
I got BEEEEEEG HANDS :msn-wink:
Goblin
9th January 2006, 09:30
I dont blame you for not going back...I will only deal with one bike shop in this town because all the others here have tried to rip me off. Trying to get a new set of tyres for the ZZR 1100, cash buyer...and they wouldnt even look on their computer to see what was available. Told them where to go & will never go back.
One was even a so called friend and tried to charge me more than the parts were worth...all the while telling me "I'll do you a good deal". Yeah right! A good deal for them.
Stick to your guns Fishslayer...there are plenty more shops around that will go out of their way for you.
Flash...It's not good for business when they wont even try to help you so they deserve to be exposed.
flash
9th January 2006, 09:43
it was only one person that annoyed him (i think), so people should be mad at him not the bussiness...
terbang
9th January 2006, 09:43
Good business generates Good business
MrMelon
9th January 2006, 09:47
Cycletreads are awesome! I've ordered a couple of sets of tyres and brake pads from them in akl and they've arrived within a couple of days and have given me free shipping both times! Maybe next time you need a set of tyres go and see them and have a chat to them about the gloves while you're there and see if they can help you out. They've got a huge range of stuff.
Fishy
9th January 2006, 10:02
cry baby, i would of never exchanged the gloves. for all the bike shop knows you coud of stolen them (not saying you did). also do you think they coud of just got annoyed about you asking them to do something over and over?
also if you dont want to mention a shop dont tell them that much info. all of us now know the shop your talking about and thats not nice to the bussiness.
Flash - No the gloves weren't stolen and I had my proof of purchase with me at the time. I had been into that store on numerous occassions and have spend a fair amount of money with them.
It was 3 different people that basically told me to get lost and didn't even consider helping out one of there customers.
I ended up getting a size medium from Mt Edens who were more than happy to help me out and to top the day off I got a ride on the 05 ZX10 demo. Mike at Mt Edens has always been really helpful when I have been in there.
Firefight
9th January 2006, 10:04
send an email to Clive Cooper-Smith of Blue Wing Honda.
F/F
Scouse
9th January 2006, 10:10
Hey there Fishslayer I agree with ya dob in the wanker shops out there just be carfull some people on this site are so closely up shop owners arse's they cant see the light of day and they start red repping ya cos they dont agree with what ya have to say Ive been having a go at amps on the site and its upset a couple of twats that think that they are the only ones that have the right of freedom of speech. one of them I think has been breathing in paint fumes for to long
Colapop
9th January 2006, 10:16
Tough to get too upset at them. I mean they don't have to help you and they would be within their rights to be a little wary. But in saying that there are ways to say things without upsetting people.
What actual size are the gloves and how would you want for them?
Fishy
9th January 2006, 10:19
Tough to get too upset at them. I mean they don't have to help you and they would be within their rights to be a little wary. But in saying that there are ways to say things without upsetting people.
What actual size are the gloves and how would you want for them?
Gloves are gone mate, Mt Edens were more than happy to help me out. Swapped them on the spot for medium ones and gave me a ride on the 05 ZX10 demo to help wear them in.
MSTRS
9th January 2006, 10:32
Hey there Fishslayer I agree with ya dob in the wanker shops out there just be carfull some people on this site are so closely up shop owners arse's they cant see the light of day and they start red repping ya cos they dont agree with what ya have to say Ive been having a go at amps on the site and its upset a couple of twats that think that they are the only ones that have the right of freedom of speech. one of them I think has been breathing in paint fumes for to long
http://www.kiwibiker.co.nz/forums/showpost.php?p=467669&postcount=60
Can lead a horse to water, but can't make it drink. Make up your own minds, people.
Divot
9th January 2006, 10:42
Check the comsumer protection act
Big Dave
9th January 2006, 10:47
I think you should have supported local business and bought locally in the first place.
I'd do the same.
Lou Girardin
9th January 2006, 10:54
Sorry fishslayer, but we wouldn't do a swap for a product we don't carry at AMPS either. Partly for the hassle of introducing another stock item into the inventory system for one pair of gloves that we'd never carry again..
We have done what you wanted with items we do carry though.
Were Mt Eden Alpinestars stockists?
inlinefour
9th January 2006, 11:02
Sorry fishslayer, but we wouldn't do a swap for a product we don't carry at AMPS either. Partly for the hassle of introducing another stock item into the inventory system for one pair of gloves that we'd never carry again..
We have done what you wanted with items we do carry though.
Were Mt Eden Alpinestars stockists?
Why is it the dealers fault that you brought the wrong size gloves and more to the point, why should it be up to them to rectify your problem. Sorry mate, but your sounding like a crybaby to me:baby:
If the service is slack regarding a bike you brought from them, then tell them about it. Don't whinge here.:baby:
Fishy
9th January 2006, 11:04
Sorry fishslayer, but we wouldn't do a swap for a product we don't carry at AMPS either. Partly for the hassle of introducing another stock item into the inventory system for one pair of gloves that we'd never carry again..
We have done what you wanted with items we do carry though.
Were Mt Eden Alpinestars stockists?
Botany did have the same gloves on the shelf, same model same colour and everything. They weren't a new item to them. They were just very blunt and rude about it.
Yes Mt Eden also are an Alpinestars stockist.
Divot
9th January 2006, 11:10
Sounds pig headed to me, as most shops will swap product if the size is worng. Its some thing called customer service and good will, and that is some thing that if you are buying a bussiness they will charge you for!
Fishy
9th January 2006, 11:12
Why is it the dealers fault that you brought the wrong size gloves and more to the point, why should it be up to them to rectify your problem. Sorry mate, but your sounding like a crybaby to me:baby:
If the service is slack regarding a bike you brought from them, then tell them about it. Don't whinge here.:baby:
It wasn't the dealers fault at all, I am/was a good customer of theirs and politely asked if they may be able to help me out. It was how blunt and rude they were (basically told me to get lost) that annoyed me and with not even wanting to help out a good customer of theirs then putting down other motorcycle dealers that may be able to help me out.
Sniper
9th January 2006, 11:13
IMO, he was in his rights to say they won't exchange them, but if they won't offer help, thats a bit bugger! I also don't help other people, but thats cause Im a bastard
deathstar
9th January 2006, 11:19
well as far as i see it if they didn't do what you wanted them to do it is their choice and you have the right to take your business somewhere else it's great that you let people know and it is their choice to go there or not. i believe that the gloved had nothing to do with them so they didn't want to help but putting down another dealer when you have done nothing is crappy showmanship
White trash
9th January 2006, 11:46
They may have lost two customers but they're just cheap-skates who buy their shit from the States and expect the local dealers to rectify any problems. They've also just gained a customer in me and I'll be buying all my Honda bits there in future.
You spent heaps there? What, like a 2004 model, discounted superbike with no margin in it at all and a couple of services? Big deal.
For the record, a KBer rode a heap of shit SP1 to Auckland from Wgtn, decided to take a look at a horrible Repsol replica, Danny gave hime the sharpest fucken trade in deal he could, just so said KBer would buy from him.
I've worked in bike shops for 5 years total, always been commended on my customer service skills and I wouldn't have said "No" to that request, I would of laughed in your face.
marty
9th January 2006, 11:57
good onya trashy. i'd buy something from ya. got any 190 tyres for sale? i bought a 180 but it's just too small....
Slingshot
9th January 2006, 12:05
I wouldn't have even had the gall to ask the shop to replace them.
The fact of the matter is that you can probably save a few bucks by buying through the internet but the risk is if the item doesn't fit (or has problems) it's going to be harder to get it sorted. You save a few dollars and this is the risk you take!
Did you consider sending the gloves back to the States and asking them to send a smaller size? Or would the cost of freight have outweighted the saving made by buying offshore in the first place?
Ixion
9th January 2006, 12:10
Perhaps a wise man would have tried the brand of gloves locally for sizing THEN ordered off the net ? Which doubtless pisses the local shopkeepers off even more.
I'll buy locally where I can, provided the pricing isn't absurdly different. What goes round comes round, one day it may be my job that gets saved 'cos people support local business.
marty
9th January 2006, 12:12
could have just bought these and saved yourself a whole heap of grief.
stop being a crybaby. don't suppose you'll be buying condoms on-line then.
http://www.trademe.co.nz/Trade-Me-Motors/Motorbikes/Helmets-clothing-footwear/Gloves/auction-44243532.htm
Fishy
9th January 2006, 12:51
They may have lost two customers but they're just cheap-skates who buy their shit from the States and expect the local dealers to rectify any problems. They've also just gained a customer in me and I'll be buying all my Honda bits there in future.
You spent heaps there? What, like a 2004 model, discounted superbike with no margin in it at all and a couple of services? Big deal.
For the record, a KBer rode a heap of shit SP1 to Auckland from Wgtn, decided to take a look at a horrible Repsol replica, Danny gave hime the sharpest fucken trade in deal he could, just so said KBer would buy from him.
I've worked in bike shops for 5 years total, always been commended on my customer service skills and I wouldn't have said "No" to that request, I would of laughed in your face.
Dude you need a chill pill, I actually had a mate over there who brought 2 pairs back with him one for me and one for him. If you had a mate who was on his way back from somewhere and could pick something up for you which would save you a few dollars would you not want to?.
I wasn't annoyed with them because they said no, I was annoyed with them putting down other motorcycle dealers when they couldn't even help me themselves. Thats not good business.
SVrunner
9th January 2006, 12:56
"annoyed with them putting down other motorcycle dealers"
Where has all the helpful customer servce gone?
Lou Girardin
9th January 2006, 15:31
Botany did have the same gloves on the shelf, same model same colour and everything. They weren't a new item to them. They were just very blunt and rude about it.
Yes Mt Eden also are an Alpinestars stockist.
That's different, they didn't have to change 'em, but it would have made for extra brownie points.
Colapop
9th January 2006, 15:35
Good result in the end anyway Fishy. And a ridey tooo :ride: :ride: :ride:
inlinefour
9th January 2006, 16:11
Dude you need a chill pill, I actually had a mate over there who brought 2 pairs back with him one for me and one for him. If you had a mate who was on his way back from somewhere and could pick something up for you which would save you a few dollars would you not want to?.
I wasn't annoyed with them because they said no, I was annoyed with them putting down other motorcycle dealers when they couldn't even help me themselves. Thats not good business.
I think your being rather closed minded about the whole thing here. Getting upset about those who disagree with what your saying aint going to help what so ever. Did you expect simpathy starting this post or did you expact a big flame war directed at whoever you have a beef with? Its fine bringing something into the country, but expecting someone else to swap the gloves is, IMO rather unrealistic. I think WT put it nicely in his post, if anyone here needs "a chill pill", its you fishboy.:tugger:
Sparky Bills
9th January 2006, 16:32
How bad is that! putting down other motorcycle dealers even after they didn't even want to try to help out a paying customer!.
Paying customer???
You went behind their back and ordered in stock which you could have just bought there.
Thats the risk you take when importing yourself.
White trash
9th January 2006, 17:31
Fishlayer: Nothing wrong with differing oppinions, that's why we're all here. Your first 3 or 4 posts all say you're pissed off at them for not helping you out as a high paying customer. So that's how I read the argument, sorry for the confusion.
I'll aggree that bagging a competitor is not ethical business sense although I thought it was common knowledge that the service on the shore sucks? I used to tell my customers that Sparky Bills at Motomart rode like a pussy. Nothing malicious there, just cold hard truths.
I really can't believe the audacity to actually ask the question once, let alone three times. That's the sort of thing I expect my three year old to do when she's been told she can't have something, go and ask another parent.
Anyway, all's well that ends well. I've got unnaturally long fingers. How much you want for them gloves?
larriken
9th January 2006, 17:36
[B]
I really can't believe the audacity to actually ask the question once, let alone three times. That's the sort of thing I expect my three year old to do when she's been told she can't have something, go and ask another parent.
Anyway, all's well that ends well. I've got unnaturally long fingers. How much you want for them gloves?
Bwahahahaha, I nearly wet myself when I read that!
White trash
9th January 2006, 18:50
Bwahahahaha, I nearly wet myself when I read that!
C'mon Lazza, we're all friends here. You just liked the bit about unnaturally long fingers!
Fishy
9th January 2006, 19:04
Hey WT, I didn't ask the guys there 3 times I asked one guy there who said no and it was another guy the next day.
Anyway its all sorted now and I actually got it sorted when I stopped in at Mt Eden Motorcycles, they swapped them then and there and then gave me the 05 ZX10 demo to take for a thrash which was awesome. So all in all everything worked out but I was just a bit annoyed that the guys in the store put down other stores when they weren't even considering helping me either.
flash
10th January 2006, 09:26
you wernt mad that they put down another shop, you were mad that they didnt do what you wanted, end of story...
if they changed your gloves without question, would you of really cared what they said?
Goblin
10th January 2006, 09:31
you wernt mad that they put down another shop, you were mad that they didnt do what you wanted, end of story...
if they changed your gloves without question, would you of really cared what they said?
Pull ya horns in flash....how do you know what he was mad about.
If a shop wont go out of their way for me I simply dont go back there. There are lots of bikeshops that will do what you ask of them without putting other shops service down.
flash
10th January 2006, 09:33
we all have different opinions and thats just what i think
Goblin
10th January 2006, 09:41
Yeah of course we do, some bikeshops just treat you like shit, so I dont bother going back if I dont like the service. Sounds like Fishslayer didn't like the service he got and merely expressed his opinion. Talk about loyalty to a bikeshop...they should be loyal to their paying customers and go out of their way to help you....not say no and then put down other businesses.
Fishy
10th January 2006, 10:08
Yeah of course we do, some bikeshops just treat you like shit, so I dont bother going back if I dont like the service. Sounds like Fishslayer didn't like the service he got and merely expressed his opinion. Talk about loyalty to a bikeshop...they should be loyal to their paying customers and go out of their way to help you....not say no and then put down other businesses.
Thanks Goblin, you hit the nail right on the head.
Zapf
10th January 2006, 10:30
yea... I for one remember the treatments I get and will decide who to buy from in the future from that...
there is nothing wrong with a business helping someone out if they are breaking even in the process, as they'll gain good will and customer loyalty and will make money in future business. And at an advanced stage... the customer might still buy from them even if they are clearly the more expensive ones as the customer knows they'll get service and support that they'll never get from any where else.
where as from the very start... all they care about is extracting the max amount of $ from the customer, people feel that... and they'll gain no loyalty and there is not reason for the customer to stick to the same shop... althou they have bought from them in the past.
I know this as I own a very service intensive business... and my business grows organiclly from word of mouth from good references and referals and I am busier than ever...
Fishy
10th January 2006, 10:38
yea... I for one remember the treatments I get and will decide who to buy from in the future from that...
there is nothing wrong with a business helping someone out if they are breaking even in the process, as they'll gain good will and customer loyalty and will make money in future business. And at an advanced stage... the customer might still buy from them even if they are clearly the more expensive ones as the customer knows they'll get service and support that they'll never get from any where else.
Thats dead right mate! Customer loyalty is what shop owners/employees should be focussing on, not basically telling the existing customers to take a hike for something that would not of inconvenienced them at all then slag off the competition to try to get me to avoid going there instead.
inlinefour
10th January 2006, 12:07
But down here in the naki's big smoke the local Honda dealer is doing a great job in keeping it's customers happy. Esp those who have brought a brand new bike apparently. I'm bloody stoked with the service and all the extra perks that have come my way. I can't really get the issue in this thread as it appears to have changed as the thread progressed. I'm left wondering, is it the shop thats the issue, or the standard you have set, of what you expect from them?:spudwhat:
Fishy
10th January 2006, 12:51
Hi INLINEFOUR
Pokeno is just south of Bombay. About 10-15mins from Pukekohe race track.
Being a customer of theirs I thought they may want to help me out even though yes it was my problem and they didn't have to. I know other bike shops would have but I went there because they are the closest to me. I wasn't pissed at them because they said no, I thought it was a bit naff that they wouldn't even consider it even though I am a customer of theirs and I know that other shops would have which is what I did straight after.
I was however pissed at the idiot in the shop when he told me not to go to the other stockists because they aren't a nice bunch when he wouldn't even consider helping me out as an existing customer.
inlinefour
10th January 2006, 15:12
the idiot in the shop
If you came into any shop with that sort of attitude, then your likely to get told, on yer bike. Would not even matter what sort of shop it was. I've worked in a few shops myself in the past and now work in an inpatient psychiatric unit. I can tell you that how we come accross to others can affect the outcome of what we are trying to achieve. Yea it might be morally wrong to flame the opposition, but then again, you aint going to tell customers to go there instead eh? I'm still a tad bemused by this whole thing but at the end of the day, was not there, so I don't really count. Might want to look within though before you look outwards at times though.:eek: Dunno, maybe its an AKL thing? Never had these sort of problems myself...
Nice bike BTW.
Fishy
10th January 2006, 15:17
I only came to the "idiot in the shop" conclusion when he slagged of the opposition. Oh well it all ended well for me anyway when I visited Mt Eden Motorcycles. So all's good.
Fatjim
10th January 2006, 17:22
I can't believe you asked 3 times. I give my kids a bollocking for asking twice. Actually, I can't believe you asked the first time. thats got to be the tightest thing I heard since a very tight thing was tightened right down tight. You bought it overseas to save money, granted the prices here are high, but it not the shops fault, its the importers, anyway, I digress. You bought it overseas to cut out all the middle men to save money, then you want one of those middle men to help you out???? WTF, do you not have a shred of a sense of fair play? Do you cheat playing solitare?
PS, that wouldn't stop me riding or drinking with you. But you'd have to pay for you own gas.
I have to agree that slagging the oppo off is a bit well er ... off
So the score is 1 all, I think.
Pathos
10th January 2006, 17:34
I think the moral of the story here is that you should never forget to look after the customer.
Every time a customer walks through your door you have the opportunity to get a little more loyalty from that customer. Yeah no store owner was obliged to help FishSlayer but FishSlayer was not obliged to give them the opportunity to gain his loyalty. He gave them a chance and they refused it.
Good on Mt Eden for going out of their way to help him even tho they weren't obliged to. I hope they will be repaid.
Goblin
10th January 2006, 18:00
Talk about bikeshop loyalty....the rear sprocket my local honda dealer supplied me is a wee bit too big for the chain he sold with it. Now I did run the bike with them on for a couple of trips but was not happy with it, so put the old ones back on to do Wanganui. That went fine but Ive done too many miles with them on now and have to replace them all. Now I will have to buy another rear and front and joining link for chain but I wont be buying them from here.
When I replaced the steering head bearings I first tried Geyserland Bearings and the guys there phoned around the country to see if anyone made or supplied them....no joy, so I went to the honda shop & he couldn't/wouldn't give me a price but estimated about $70. Well I then phoned Boyd Honda in Hamilton & they could courier them down the following day for $58. Honda here had already ordered them so I phoned him & told him that Boyds could do it for 58. He then told me that they would be after market parts and wouldnt be as good as his. I then explained him that are no such thing as after market steering head bearings and he back peddled and said he'd do it for $58. The next morning I went in to pick up and pay for my parts and he only charged me $50. Now that is such bad service I will never set foot in his shop again! They see me coming and rub their hands together thinking they can rip me off! It might not be a whole lot of money but I dont have a whole lot to throw around. And these rip-off merchants should be exposed!
Now Im sure he knew the sprocket he sold me was the wrong size and thought I'd be dumb enough to go back and spend more money in his shop(which I foolishly did.) Hamilton is where I'll be buying my parts now and when times comes to buy a new bike I might even consider buying from them too. Rant over.
Fatjim
10th January 2006, 18:09
why didn't you just take the bike back with the chain and sprocket on?
Goblin
10th January 2006, 18:15
why didn't you just take the bike back with the chain and sprocket on?
What? and pay them more to do a job I can do myself??
Zapf
10th January 2006, 19:57
Hi INLINEFOUR
Pokeno is just south of Bombay. About 10-15mins from Pukekohe race track.
Being a customer of theirs I thought they may want to help me out even though yes it was my problem and they didn't have to. I know other bike shops would have but I went there because they are the closest to me. I wasn't pissed at them because they said no, I thought it was a bit naff that they wouldn't even consider it even though I am a customer of theirs and I know that other shops would have which is what I did straight after.
I was however pissed at the idiot in the shop when he told me not to go to the other stockists because they aren't a nice bunch when he wouldn't even consider helping me out as an existing customer.
I have similar thoughts about the same shop too.... it was like me trying to teach them how to do business and keeping their word to the customer...
one time they even back peddled their quote and said because its more than a week ago its no longer valid.... and a week ago I asked them for the quote in writing but they said I don't need it and trust them....
ffs.... and they want to beat the guys on the shore.... pufff....
gav
10th January 2006, 23:12
Try and see it from the shop's side, I worked in parts in a bike shop. How do I know you have genuine Alpinestar stuff? Alot of the stuff off the internet is fake and out of China. Say I swapped a pair to help you out, I then sold the pair I got from you, 2 weeks later the person brings them back and lets say the stitching has come apart. Imagine now if I rang you, hey, those gloves we swapped, don't seem too good. You're response? Oh no, matey, I'll come down and help sort it out, or gee, bad luck for you!!. I send them to my Alpinestar rep, who examines them closely and tells me they are a fake, where did these come from, why are you stocking them, with my stock etc?
This shit happens, mate, and its no wonder the shop werent interested. You might moan about them, but believe me, you'd be surprised the number of customers who try and rip you (the bike shop) off as well. Its just not worth the hassle, and its a shame that a few bad eggs have spoiled it for everyone, but hey, thats life I guess.........
But asking 3 times???? :baby:
Fishy
11th January 2006, 07:26
I think the moral of the story here is that you should never forget to look after the customer.
Every time a customer walks through your door you have the opportunity to get a little more loyalty from that customer. Yeah no store owner was obliged to help FishSlayer but FishSlayer was not obliged to give them the opportunity to gain his loyalty. He gave them a chance and they refused it.
Good on Mt Eden for going out of their way to help him even tho they weren't obliged to. I hope they will be repaid.
Yep Mt Eden will certainly be repaid, they have always been really helpful in the past, I have recommended them to loads of people in the past and will continue to. Droppin off some beers to them today too.
gav
11th January 2006, 17:38
Yep Mt Eden will certainly be repaid, they have always been really helpful in the past, I have recommended them to loads of people in the past and will continue to. Droppin off some beers to them today too.
So why didn't you just go there first then? :weird:
flash
11th January 2006, 17:46
So why didn't you just go there first then? :weird:
amen brother
avgas
11th January 2006, 18:14
I will swap gloves.....but mine are about 5 years old
Virago
11th January 2006, 19:34
"Won't be going back there again!!"
.........You never went there in the first place.
I don't think they will lose any sleep over the loss of your valuable custom.
k14
12th January 2006, 05:48
They may have lost two customers but they're just cheap-skates who buy their shit from the States and expect the local dealers to rectify any problems. They've also just gained a customer in me and I'll be buying all my Honda bits there in future.
You spent heaps there? What, like a 2004 model, discounted superbike with no margin in it at all and a couple of services? Big deal.
For the record, a KBer rode a heap of shit SP1 to Auckland from Wgtn, decided to take a look at a horrible Repsol replica, Danny gave hime the sharpest fucken trade in deal he could, just so said KBer would buy from him.
I've worked in bike shops for 5 years total, always been commended on my customer service skills and I wouldn't have said "No" to that request, I would of laughed in your face.
Yeah my thoughts exactly, don't know what goes on in this guys head. Tell him what you think of him via the proper channels and you get put in the sin bin. Oh well :drinknsin
Fishy
12th January 2006, 08:08
So why didn't you just go there first then? :weird:
Because they are a lot further away from where I live.
Pixie
12th January 2006, 08:28
I dont blame you for not going back...I will only deal with one bike shop in this town because all the others here have tried to rip me off. Trying to get a new set of tyres for the ZZR 1100, cash buyer...and they wouldnt even look on their computer to see what was available. Told them where to go & will never go back.
One was even a so called friend and tried to charge me more than the parts were worth...all the while telling me "I'll do you a good deal". Yeah right! A good deal for them.
Stick to your guns Fishslayer...there are plenty more shops around that will go out of their way for you.
Flash...It's not good for business when they wont even try to help you so they deserve to be exposed.
Sorry to go off topic.
Is your avatar a picture of Kofi Anan looking for Helen Clark?
Goblin
12th January 2006, 08:41
Sorry to go off topic.
Is your avatar a picture of Kofi Anan looking for Helen Clark?
:rofl: :rofl: :clap: Could well be!!
Pixie
12th January 2006, 08:45
Paying customer???
You went behind their back and ordered in stock which you could have just bought there.
Thats the risk you take when importing yourself.
This post smacks of the "we want legislation to protect us from parallel importers" bleats of a few years ago.
Let me remind you, back then,for instance, a Valentine 1 was sold for $1700.
Now,because of P I they can be had for $850.
NZ can be a rip off merchants paradise
Pixie
12th January 2006, 08:50
Hi INLINEFOUR
I was however pissed at the idiot in the shop when he told me not to go to the other stockists because they aren't a nice bunch when he wouldn't even consider helping me out as an existing customer.
Mr shop monkey " don't bother going to the other stockist.They are c*nts too"
Goblin
12th January 2006, 08:51
New Zealand IS a rip off merchants paradise!!! BMW NZ are a prime example!!:violin:
inlinefour
12th January 2006, 20:13
Yeah my thoughts exactly, don't know what goes on in this guys head. Tell him what you think of him via the proper channels and you get put in the sin bin. Oh well :drinknsin
Political correctness gone mad and here was me thinking it was a safe place to be politically incorrect.:Playnice:
Lou Girardin
13th January 2006, 07:19
Well hell people, you should try the UK for automotive rip-offs. Or anywhere in Europe. I sold a Spidi jacket to an Italian guy because it was cheaper here!
We live in an insignificant little island at the end of the world, with a population less than most major cities.
What do you expect?
FROSTY
13th January 2006, 07:34
Im missing something here clearly.
Someone buys something cheap bypassing to local supplier
Hey its a free world.
Then he wants the local supplier -(who he diddnt support in the first place)
to help him out.
I would possibly have been more polite but if I was the accessory guys i'd be saying no way mate.
Basdly it's the accessory guys job you are putting in jepardy
The bike shop lost a sale -the importer lost a sale and ultimately the only person who gains from the transaction is the person who bypassed them.
Also you have shown just how loyal to them you are by the very act of buying the gloves elsewhere.
Fishy
13th January 2006, 08:24
Ok I can see that there a very differing opinions over this thread, I didn't know that starting this thread was gonna cause so much shit and fuck so many people off - Cheers to all for all the lovely abusive PM's and Bad Rep Comments. If I could delete this thread I would but I can't, should have just kept my mouth shut (and no that not an invite for more abuse please - unless you really have to).
flash
13th January 2006, 08:45
now whos the rat sending fishslayer abusive PM's?, ild like to nominate you for something...
still for both parties (for and against), theres no need to get abusive and start throwing bad rep here and there. as i said before we all have different opinions and morals, no need to get in a tiff about it (that goes for everyone)
**R1**
13th January 2006, 09:10
now whos the rat sending fishslayer abusive PM's?, ild like to nominate you for something...
still for both parties (for and against), theres no need to get abusive and start throwing bad rep here and there. as i said before we all have different opinions and morals, no need to get in a tiff about it (that goes for everyone)Then why have the rep system at all ?? is it only ok to use when its possitive???? now that we get sinbined for neg feedback why not just do away with the whole thing? its all a bit of a dick sucking contest anyway....
Sniper
13th January 2006, 09:12
now whos the rat sending fishslayer abusive PM's?, ild like to nominate you for something...
Good on ya for standing up for him mate:niceone: . Be careful though, the wolves smell a challenge and usually pick on those who try to help others. :niceone:
Fishy
13th January 2006, 09:19
Then why have the rep system at all ?? is it only ok to use when its possitive???? now that we get sinbined for neg feedback why not just do away with the whole thing? its all a bit of a dick sucking contest anyway....
The rep system is a good idea but its the nasty abusive crap that I'm sure most people could do without. I know I've got better things to do than read that kind of thing, like clean my guns and sharpen my knives :ar15: :ar15:
flash
13th January 2006, 10:53
Then why have the rep system at all ?? is it only ok to use when its possitive???? now that we get sinbined for neg feedback why not just do away with the whole thing? its all a bit of a dick sucking contest anyway....
yeah i know what you mean there (i love this whole rep thing), but as i said its not like he really made peoples blood boil, he just did something others wouldnt do. but if hes getting hate pm's and red rep with abusive remarks i think it goes a bit over the top. im just hoping i dont say something that gets me anything like this
Lou Girardin
13th January 2006, 11:09
It's bad enough for losers to hide behind a nom-de-net and hurl abuse publicly, but to hide further and send PM's?
Such bravery. So much courage of your convictions.
Grow up!
Fishy
13th January 2006, 12:18
Amen Brother!.
XTC
13th January 2006, 12:37
Is this still going..... :whocares:
Fishy
13th January 2006, 12:40
I agree... lets kill this thread! :ar15: :2guns:
Scouse
13th January 2006, 14:18
It's bad enough for losers to hide behind a nom-de-net and hurl abuse publicly, but to hide further and send PM's?
Such bravery. So much courage of your convictions.
Grow up!
Eeeeew the inuendo is so hurtfull but not realy cause you just got it wrong
inlinefour
13th January 2006, 21:32
I know what I did wrong, a red rep with a swear word. But hate PMing someone??? Dunno if it actually happened, cant say Ive seen anyone else in the sin bin lately (not that Ive been looking). This thread is quickly running the risk of becoming PD:confused:
Goblin
13th January 2006, 21:47
So....where is this sin bin?? Do you get PM'd and told you're in there? How does it work?
Zapf
13th January 2006, 23:04
Im missing something here clearly.
Someone buys something cheap bypassing to local supplier
Hey its a free world.
Then he wants the local supplier -(who he diddnt support in the first place)
to help him out.
I would possibly have been more polite but if I was the accessory guys i'd be saying no way mate.
Basdly it's the accessory guys job you are putting in jepardy
The bike shop lost a sale -the importer lost a sale and ultimately the only person who gains from the transaction is the person who bypassed them.
Also you have shown just how loyal to them you are by the very act of buying the gloves elsewhere.
totally support that... :mega:
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