sidi warranty

[bugjuice]

does anyone know and can point me to (either in black and white or on the web) Sidi's warranty for their motorcycle boots please?

[HDTboy]

Take em back to where you got them, I have a feelling sidi have quite a good warranty policy

[Badcat]

does anyone know and can point me to (either in black and white or on the web) Sidi's warranty for their motorcycle boots please?

yeah - me too.
i have (wearing them now actually) a pair of tepor stradas.
they have worn pretty badly in the 18 months i've had them.
for what they cost ($400 from memory) i'm pretty underwhelmed.
i'd like to see what the warranty is too......


k

[bugjuice]

nah, I want physical paper or a site that Sidi endorse (like theirs) that states what their warranty is.

This (http://www.sidisport.com/eng/motorcycle/index.htm) is their site, and I can't find anything about warranty on it

[HDTboy]

Come to think of it, I'm not too pleased with the years wear I got out of mine either, although they have had a hard year

[Lou Girardin]

They're only warranted against manufacturing faults. 12 to 18 months isn't really premature wear for bike boots.
The importers say that there are several variables, the boots must be appropriate for the purpose, the general condition will affect the success of a claim. But the normal warranty period for road boots is 12 months.

[bugjuice]

ahhhhh ha!
found the horse's mouth, so to speak.. let's see what it says

http://www.sidisport.com/eng/azienda/contatti.htm

[Devil]

Ahh the warranty card for mine was on the box. I should dig it out and see what it says.

[onearmedbandit]

My Sidi Vert's have lasted me nearly two years now, no issues whatsoever. Although I'd expect that for the price tag ($700).

[bugjuice]

yeah, Dev, the 'warranty card' just says something like 'Proof of purchase' and only has a space for the dealers name and date. Doesn't have any conditions or guarantees

[R1madness]

Whats the problem with the boots? I have had mine for 6 years and they are still great. I wore them every day for 3 years. Raced in them for 1 year. Great boots. I am sure they will stand behind them.

[bugjuice]

sad thing is, I doubt Sidi know that these boots have an issue.

long story short, the plastic protection on the ankle and heal are cutting the leather. Some other riders I know have the same boot, and it's not happened to them. The shop has admitted it's a warranty issue, but there's a little more to it.

I'm going in tomorrow to really nail this, then I can elaborate more. I just wanted the black n white on their policy.

[Timber020]

I have known a few people (including myself) who have had problems with Sidi boots made in the last 6 years, certainly not the quality boots they used to be. I pay less than $200 for a set of work boots, wear them at least 12 hours a day 6 days a week in the wet, dirty and they get a REAL hiding as well as doing alot of riding in them. They last over a year.
If sidi cant make a set of boots after all these years of making boots, for less than $400 that will do at least 300 hours before falling apart, then frankly they suck and are ripping us off.

[dawnrazor]

does anyone know and can point me to (either in black and white or on the web) Sidi's warranty for their motorcycle boots please?


The zip went on my sidis after a year of use, they fixed 'em for free and said they would honour any other faults in the future, which pretty good stuff. just had to bring 'em back to the shop I got 'em.

[bugjuice]

persistence pays..
boots replaced 'under warranty' and I didn't have to pay any extra.
They were trying to charge me for the use of my old boots to when they failed. I don't see that as how warranties work myself. So after a lot of refusing to pay anything for a new pair or replacement boots, I wore them back to work this lunch..

[The Stranger]

persistence pays..
boots replaced 'under warranty' and I didn't have to pay any extra.
They were trying to charge me for the use of my old boots to when they failed. I don't see that as how warranties work myself. So after a lot of refusing to pay anything for a new pair or replacement boots, I wore them back to work this lunch..

Yeah, what's with that.
Tyre manufacturers try this one on too.
Possibly because the items in question can not (reasonably) be repaired, only replaced.

[HDTboy]

You could just say you bought them, not hired them. The goods they sold you didn't fit the purpose they were intended for.

[bugjuice]

wtf gav..?? I haven't hired anything..

my boots wore a hole in an unusual spot cos of the amour. I raised this, the shop said it's a fault. They replaced the boots. in short..

What I don't get with the whole cost thing, is that, if they hadn't been faulty in the first place, I wouldn't have been back with them! You don't pay for shoddy workmanship, else it comes back to bite you in the ass..

[Lou Girardin]

Some things like tyres and batteries have pro rata warranties, you're only covered for the remaining life.
This isn't the case with bike gear, except if they're so knackered that there is obviously no life left.
Good stuff Buggie.
But some of the warranty stories would make your hair curl. I can't give details, but the victim mentality is alive and well, it's always someone elses fault.

[bugjuice]

cheers lou..

[R1madness]

Good on SIDI for sorting you out. Told ya they would stand behind them. Good boots those.

[bugjuice]

Sidi have no clue about what's gone on. It's all been between the distributor, the shop and me. Apparently, Sidi 'wouldn't care'.

If anything, credit eventually goes to the shop for sorting me out. They supposedly are still paying the distributor what they're demanding. And the distributor won't go back to Sidi.. So all that hassle and cost, was meant to be coming back to me, just cos the boots weren't properly manufactured in the first place. But I only had to pay that, cos the boots I originally bought, were faulty. Go figure.. only took 4 weeks to sort out

[oldrider]

Hey Buggie, my last boots lasted me over 15 yrs and the reason I replaced them is because the soles are getting thin and they were a bit light.

I bought a pair of Sidis and I'm in between sizes 45 too loose 44 too tight.

Took the 44's thinking they would get loose but they keep getting tighter.

I'm still hoping they will stretch but can't blame Sidi for that I spose.

They bloody leaked too but I think Ive fixed that.

Seem sturdy enough and I like the protection they should give me in a ? Cheers John.

[Ixion]

,,,They bloody leaked too but I think Ive fixed that.

,,,Cheers John.

All boots leak. What you need is gaiters. In Dorkland you can get them from the Army Surplus shop in K Rd opposite the billboard of the girl with the huge tits. Dunno where you'd get them down your way but Mr Scumdog originally out me onto them (for which, my thanks) so he must have a local source, which i sure he would reveal if asked

[sAsLEX]

All boots leak.

Liar, my John Bulls wouldnt leak till the water got over your calf in a river, rain gave them no troubles

[Ixion]

OK. My gummies don't leak either. Correction,all expensive motorcycle boots leak.

[Lou Girardin]

In Dorkland you can get them from the Army Surplus shop in K Rd .

That would be the alli?

[Lou Girardin]

OK. My gummies don't leak either. Correction,all expensive motorcycle boots leak.

Are you sure your leak isn't internal?
What you need is incontinence pants, they keep you warm in winter too, if you drink enough.

[oldrider]

Unfortunately as you get older "everything" leaks! :spudwow: I wish it was just the boots at least I can fix them myself! :banana: