View Full Version : Decerning Motorcyclists
What does this mythical beast look like?
Doug whose 60 something and I who is a wee bit younger popped into Freedom Honda on Saturday. Going through the door a gent, who I suspect was the manager judging from the life size cardboard cutout in the offroad area, made to comment "you two look like a pair of decerning motorcyclists!". We were'nt on our m/cs at the time. The gent then trundled off for a ride on a GSX750F.
Now, I have to say we both where gob smacked at the comment and of course totally agreed with his obviously remarkable powers of observation. :not:
Has anyone had a similar expriance with their local dealers?
i think it's called making you feel welcome the minute you walk through the door - something many bikeshops have forgotten how to do.
inlinefour
7th May 2006, 11:22
i think it's called making you feel welcome the minute you walk through the door - something many bikeshops have forgotten how to do.
Too many shops got into the habit of waiting the customer to come to them. Just to learn that alot of Kiwis will walk and go elsewhere instead. There are alot of shops I'll not step into because of this attitude. Also what was you guys wearing as that can also be a tell tail sign.:corn:
I find that quite often people don’t even acknowledge your existence; even if you’re dealing with a customer a simple "be with you in a minute sir" is all that’s required. And no I don’t dress like a homeless hobo, I'm usually wearing my pinstriped suit! (NOT THAT IT SHOULD MATTER ANYWAY)
Customer service in this country can be APPALLING :angry2:
P.S. Sorry for the thread hijack :p
Paul in NZ
7th May 2006, 11:43
Yeah! I used to pop into wellington MC's a lot on my regular lunchtime cct (once a month I get to go outside for 10 whole mins) when WT and the Hippie were there an they would tell me to "Piss Off you useless dick and con't come back untill you have some money OK"...
Bang on the money! Quite uncanny how they managed to spot me right away!
;-)
Actually, I miss them both and I need some more tyres so come on back, the new guys are way too patient..
oldrider
7th May 2006, 11:55
Discerning:adj. Having or showing good judgement or insight. He passed a complement! :rolleyes:
Then again he may have made a "pass" at you! :spudwow: It's a modern world.
phantom
7th May 2006, 12:03
have always found Freedom Honda staff very friendly without going over the top as opposed to the other so called Honda dealers in town who always seem to ignore me apart from the salesman I bought the GB off of (privately )
Speedracer
7th May 2006, 13:15
He probably says that to everyone who comes in the door. It sounds like classic salesperson talk to me.
If you're really discerning you don't need a salesperson to guide you to the right bike. You'll guide the salesperson to the bike you're after. But it's a classic salesperson line to lead you to a vehicle. 'You're discerning - you might like this bike.' It's for discerning people.... Normal people won't touch it! :rofl:
He probably says that to everyone who comes in the door. It sounds like classic salesperson talk to me.
If you're really discerning you don't need a salesperson to guide you to the right bike. You'll guide the salesperson to the bike you're after. But it's a classic salesperson line to lead you to a vehicle. 'You're discerning - you might like this bike.' It's for discerning people.... Normal people won't touch it! :rofl:M/C RIDERS ARE NOT NORMAL, PERIOD.:Pokey:
Edbear
7th May 2006, 16:42
He probably says that to everyone who comes in the door. It sounds like classic salesperson talk to me.
Take it from a professional salesman - he's after your money! All salespeople are after your money, by fair means or foul! By the way, did I mention he's probably after your money????:banana: :rofl:
Hitcher
7th May 2006, 16:48
I like interacting with salesfolk. I don't care if they're after my money. If they're good enough at what they do, they'll probably get some off me! As long as they don't get all hurt and pissy if I decide I'm not going to buy something off them.
Edbear
7th May 2006, 17:02
I like interacting with salesfolk. I don't care if they're after my money. If they're good enough at what they do, they'll probably get some off me! As long as they don't get all hurt and pissy if I decide I'm not going to buy something off them.
Can't argue with that! Sometimes I'm good enough, but the boss reckons I'm a bit "soft" on "the close". I think I got a thick enough skin to be a salesman but I want my customers to be my friends and not run and hide when I turn up. Don't do too badly though, overall.
Hitcher
7th May 2006, 17:27
Can't argue with that! Sometimes I'm good enough, but the boss reckons I'm a bit "soft" on "the close". I think I got a thick enough skin to be a salesman but I want my customers to be my friends and not run and hide when I turn up. Don't do too badly though, overall.
And what is it you sell?
I like interacting with salesfolk. I don't care if they're after my money. If they're good enough at what they do, they'll probably get some off me! As long as they don't get all hurt and pissy if I decide I'm not going to buy something off them.
This quote should be pinned to every salesmens wall, and read aloud at the start of each day
Edbear
7th May 2006, 22:10
Okay, I'll 'fess up. I travel around in a truck selling tools and equipment to garages and workshops. I cover from top o' Albany hill to Maungataroto.
Doug whose 60 something and I who is a wee bit younger popped into Freedom Honda on Saturday. Going through the door a gent, who I suspect was the manager judging from the life size cardboard cutout in the offroad area, made to comment "you two look like a pair of decerning motorcyclists!".
You weren't holding hands and drinking a latte at the time were you?
Slides
7th May 2006, 22:44
...Bonez? ... CB550? ... I wonder. Does 'Armamoose' mean anything to you Bonez?
sugilite
7th May 2006, 23:14
As a sales driven ego boosting pick up line, it is not so bad!
Sales people are paid to take your money!
I remember walking in a bike shop once and the sales man warmly asked me what my name was, so I say "Anthony"
He then goes "Great to meet you Tony":slap:
I then replied, "Why the hell ask me my name if your not going to use it?"
He could not understand my "attitude":no:
Urm? Tony being a contraction of Anthony? Trying to personalise your name a bit?
Occasionally you'll get people touting stuff at the traffic lights over here. Just today I pull up to the lights in GF's car with her riding shotgun when a dude pops up to the window selling melons.
"No, we don't want any"
"Okay, okay. Here try some for free..."
Dammit - GF took one bite and by the time the light was green we'd left with about $20 worth of melons.
Damn clever bugger... :crybaby:
Insanity_rules
8th May 2006, 07:06
Well, they could obviously tell that you are a Honda rider.
I remember walking in a bike shop once and the sales man warmly asked me what my name was
Man,I hate any sort of salesperson asking my name and then using it in every sentence as if we are old buddies who have known each other for years.Any false ''instant'' friendship like that is a sure way to have me walk out or hang up the phone.
sugilite
8th May 2006, 09:32
Yeah, I'm with you on that one to Motu, and yeah, you can guarantee my honda collection did not expand on that day!
Urm? Tony being a contraction of Anthony? Trying to personalise your name a bit?
Yeah, you could be onto something there wees :bleh:
What I find just as bad is when you phone somone up, get their subordinate, who asks what your name is to see if your worthy of being put though!
Liam: Hi is Jason there.
CSR: Can I have your name.
Liam: No.
CSR: (Stumped.... seconds of silence) I need your name.
Liam: No you dont, put the call through! :angry2:
CSR: Puts the call through / its company policy / hes actually out.
Liam: Fianly.... / No it isint, whats your name so I can complain to the GM / you could have told me in the first place.
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