Kiwihost Kops

[Lou Girardin]

This takes the cake. Pleece bosses are sending staff on 3 day, $900 a head courses to be nice to customers.
They deny that they'll send frontline troops, but a memo has been leaked showing that they're next.
So I can see it now, Spud smiling nicely at his keyboard as he tells WINJA to "kindly go fuck yourself - SIR".
Or Scummy with a shit-eating grin on his dial as he books another Jafa tourist and says "have a nice day - call again".
Or even "Good Evening driver, I'll be your apprehending Officer for the evening. Would you like a little pepper spray with that?"
Brilliant stuff Howard.

[WRT]

Any way its worded, a shafting is still a shafting.

[PuppetMaster]

The $900 is irelevant, that can be made up in 30 mins of waiting on the side of the road with a radar.
It takes 3 days to instruct someone to be polite ?

[GR81]

It takes 3 days to instruct someone to be polite ?would take 1000x that for WINJA lol

[skelstar]

Well it took a day to teach me to make sure that there was no-one under the crane I might never use, or a half-day to make sure I dont go into a confined space that may have lethal gas in it.

[The_Dover]

or a half-day to make sure I dont go into a confined space that may have lethal gas in it.


I went back into the shitter after dumping my guts one morning and learned that lesson in the blink of a watery eye.

[Swoop]

Said in best Apu voice... "Here is your ticket and thank you, come again!"

[PuppetMaster]

Said in best Apu voice... "Here is your ticket and thank you, come again!"


Said in a Marge voice "hmmmmmm".......

[spudchucka]

This takes the cake. Pleece bosses are sending staff on 3 day, $900 a head courses to be nice to customers.
They deny that they'll send frontline troops, but a memo has been leaked showing that they're next.
So I can see it now, Spud smiling nicely at his keyboard as he tells WINJA to "kindly go fuck yourself - SIR".
Or Scummy with a shit-eating grin on his dial as he books another Jafa tourist and says "have a nice day - call again".
Or even "Good Evening driver, I'll be your apprehending Officer for the evening. Would you like a little pepper spray with that?"
Brilliant stuff Howard.
It'll be just like the MOT days again.

[madboy]

Their customer focus and public perception is shit, but it's not because they're rude or impolite about it. It's been a while since I've struck a particularly rude officer, usually they're just evasive and not wanting to or incapable of answering any of the questions I put to them. They should give them their discretion and balls back, not manners.

If I'm a cock I don't mind being told that. But I'd prefer they weren't insinuating that my ticket for 11k over was helping road safety.

[Ixion]

I don't see any real problem with it. In my experience those courses are usually a waste of time, but that's another matter.

Bear in mind, the police "cuistomers" are not necessarily criminals, or even motorists getting a ticket. Lots of people go into a cop shop, to report crimes, discuss stuff, all sorts of things. No harm in having the watch officer, or whatever the dude at front desk is called, knowing how to handle public interaction in a professional manner.

[Swoop]

Does Kiwihost promote a "regular customer discount" scheme...:blip: :blip: :blip: :blip: :blip: :ride: :ride: :ride: :ride: :woohoo:

[placidfemme]

They should give them their discretion and balls back, not manners.

yep thats all they need

[Lou Girardin]

The $900 is irelevant, that can be made up in 30 mins of waiting on the side of the road with a radar.
It takes 3 days to instruct someone to be polite ?

One day wasn't enough for me. I guess a month wouldn't to the trick either.

[ManDownUnder]

Does this mena the customer will always be right??

'coz that's not the way it works at the IRD...

[Skyryder]

I don't care how much money they spend on this. There just aint any nice way of saying, gimme your licence you gota walk.

Skyryder

[Zed]

I don't see any real problem with it...

No harm in having the watch officer, or whatever the dude at front desk is called, knowing how to handle public interaction in a professional manner.I don't see why such basic skills can't be taught to all pleece when they go through the training academy??

$900 a head for such learning is ridiculous, and I'm not too chuffed about helping pay for it! :brick:

[Kornholio]

Said in a Marge voice "hmmmmmm".......

More like...[see user title above]

[scumdog]

Boss thinks it may help me:
"Eyes giving you trouble sir?

"No, why?"

"Couldn't see a marked car from 50 metres on staright road in a 50 area on a sunny day, - or your speed either"

"You...."

But in truth the guy did not deserve the term 'sir'.


And it wasn't Lou.:nya: :laugh: :killingme

[merv]

Not sure if it was Kiwi Host training but a smart arse HP cop gave me a ticket a few years back when I was towing the trailer when the limit was still 80 and as he handed it to me he said "aren't you going to say thank you?" - like hell I would thank him for something I didn't want - WTF!!

[Lou Girardin]

.


And it wasn't Lou.:nya: :laugh: :killingme

I never used 'Sir', always 'driver'. Tone and inflexion achieved the point.

[scumdog]

I never used 'Sir', always 'driver'. Tone and inflexion achieved the point.

This knob never deserved the term 'driver' either.

Too busy looking to see how many mates were watching him fang it down the road (brrrrm-tissh,-brrrrrrm-tissh) to notice a marked cop car.

How would he notice anything less on the road???
Motorbike, kid crossing road etc.

[spudchucka]

I never used 'Sir', always 'driver'. Tone and inflexion achieved the point.
Did you use the "I see" phrase when someone was giving you a bullshit excuse too? Seems like a polite way of saying "What a load of f&%ken bollocks" or was it more a case of "Really, well I'm sorry but I just don't give a f$#k"?

[Lou Girardin]

Yeah, "I see" was a goodie. Amazing how two words could wind some people up.
I NEVER used, "May I have your drivers licence for inspection please".
You may as well have said "I'm 5 minutes out of training and don't know my arse from my elbow".

[skelstar]

'Right' always does it for me (in a non-offical role you understand).

[scumdog]

Yeah, "I see" was a goodie. Amazing how two words could wind some people up.
I NEVER used, "May I have your drivers licence for inspection please".
You may as well have said "I'm 5 minutes out of training and don't know my arse from my elbow".

From another perspective; when you hear them start off with "I was just...."

you mentally go "Uh-ha, here goes a good story"

[Lou Girardin]

'Right' always does it for me (in a non-offical role you understand).


It's a kind of drawled, drawn out rriiiiiight! Bored yawn is optional.

[spudchucka]

It's a kind of drawled, drawn out rriiiiiight! Bored yawn is optional.
Accompanied by the sound of the perforation ripping as the ticket is torn out of the ticket book.

[spudchucka]

"May I have your drivers licence for inspection please".

I might have to try that one just for a laugh.

[Lou Girardin]

I might have to try that one just for a laugh.

I know who'll be laughing. Make sure you've got your newest uniform on, and your boots are freshly polished.
You're probably too grizzled to look like a newbie though.

[enigma51]

Does this mena the customer will always be right??

'coz that's not the way it works at the IRD...

With you on that those fuckers should go on the course!

[spudchucka]

I know who'll be laughing. Make sure you've got your newest uniform on, and your boots are freshly polished.
You're probably too grizzled to look like a newbie though.
Actually my clean living and healthy lifestyle have helped me to maintain my youthfull good looks.:blip: But since the organisation won't pay for my boots I'm afraid that the old grubby ones I wear now will probably give me away.

[PuppetMaster]

the old grubby ones I wear now will probably give me away.


(This was just begging to be said)


or.... it could be the smell of bacon :)

[scumdog]

I NEVER used, "May I have your drivers licence for inspection please".
You may as well have said "I'm 5 minutes out of training and don't know my arse from my elbow".

Must try that too - sounds a shitload more professional than my usual "Ya got a licence on ya? a real one?, not one of those funny coloured learner or resticted ones?

'Course you have to pick the driver/situation, little old ladies just look puzzled when they hear it.

[spudchucka]

(This was just begging to be said)


or.... it could be the smell of bacon :)
You're a funny guy! Did you think that up all by yourself?