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Riff Raff
12th October 2006, 13:53
Who is that girl doing the rounds of the bike shops looking for a 600 sports bike? You know, the really attractive one who's just been paid out by her insurance company, so she's a cash buyer.

Colemans know, because they were friendly and helpful as soon as she walked in the door.

Haldanes also know because they took the trouble to ask if they could help.

Sadly Mt Eden Motorcycles, AMPS, Holeshot and Cyclespot didn't make any effort at all - even when she stood by bikes of interest and looked around for a salesman. Actually I'll let Mt Eden off because everytime I go in there they are busy and they have been helpful in the past.

If any bike shops are genuinely interested in getting sales, perhaps you would be so kind as to get off your butts and come and talk to me when I've made the effort to come in.

Botany Honda - you'll be getting a visit from me tomorrow, and Hamilton shops will be seeing me either on saturday or monday. Please try to show some interest.

Joni
12th October 2006, 13:55
Come and visit us, then Glen at Street and Sports will sort you out while you are here, they are great.... :wari:

Colapop
12th October 2006, 13:59
Pete @ WMCC
Dougal @ TSS
Kerry @ Motorad
The guy @ Boyles (? can't remember his name)
And Martin @ Motomart (can't shut him up!!)

Wellington's the place to buy a new bike....

Riff Raff
12th October 2006, 14:02
Pete @ WMCC
Dougal @ TSS
Kerry @ Motorad
The guy @ Boyles (? can't remember his name)
And Martin @ Motomart (can't shut him up!!)

Wellington's the place to buy a new bike....
Yep I will be heading down to Welly very soon. Pete at WMCC already knows what I'm after and is on the lookout for me.

HenryDorsetCase
12th October 2006, 14:07
Who is that girl doing the rounds of the bike shops looking for a 600 sports bike? You know, the really attractive one who's just been paid out by her insurance company, so she's a cash buyer.

Colemans know, because they were friendly and helpful as soon as she walked in the door.

Haldanes also know because they took the trouble to ask if they could help.

Sadly Mt Eden Motorcycles, AMPS, Holeshot and Cyclespot didn't make any effort at all - even when she stood by bikes of interest and looked around for a salesman.

If any bike shops are genuinely interested in getting sales, perhaps you would be so kind as to get off your butts and come and talk to me when I've made the effort to come in.

Botany Honda - you'll be getting a visit from me tomorrow, and Hamilton shops will be seeing me either on saturday or monday. Please try to show some interest.


two words:

DAYTONA 675

Joni
12th October 2006, 14:10
She has been down that route, its too tall for her (sorry RR if I am talking on your behalf) - pity the 675 is a stunner and you would look great on one!!!

adiddy
12th October 2006, 14:11
what happened to your bike riff raff?

The_Dover
12th October 2006, 14:12
two words:

DAYTONA 675

Mate, she got paid out for one crashed SV650 not a whole fucken fleet.

Even then, for the money the gixxer 750 is a better buy.

$18,500 for a jumped up six hundy? even if it is british, what.

adiddy
12th October 2006, 14:15
mm i like the r6 :2thumbsup

Riff Raff
12th October 2006, 14:21
She has been down that route, its too tall for her (sorry RR if I am talking on your behalf) - pity the 675 is a stunner and you would look great on one!!!
Babe, I would look great on any bike!!!

But you're right, I would only look great on the 675 with the sidestand down.

Animal
12th October 2006, 14:22
She has been down that route, its too tall for her (sorry RR if I am talking on your behalf) - pity the 675 is a stunner and you would look great on one!!!
My opinion, but I think Riff Raff would look good on any bike!

Riff Raff
12th October 2006, 14:22
what happened to your bike riff raff?
It was White Trashed!

Animal
12th October 2006, 14:22
Babe, I would look great on any bike!!!

But you're right, I would only look great on the 675 with the sidestand down.
Aaaargh! You beat me to it!

MSTRS
12th October 2006, 14:31
Twin City in Napier have a loverly M109R:love: . Gorgeous colour. It will go really well with your handbag, Riffy. Be quick or Yungatart will beat you to it:devil2: They do have a nice turquoise Bandit in at the mo ???

GR81
12th October 2006, 14:49
i guess they get sick of...
"can i help you?"

"no thanks, im just looking"

i know id get sick of it lol
guess thats why im not in sales! :D

GSX-RJIM
12th October 2006, 15:02
in my experacine Cyclespot are the worst, even if one of the weird looking sales things do talk to you they attemp to tell you what you want, which is a big mistake Hope you find a bike to buy Riff Raff. I would Hate to know if a male would get better service than a female. Do you get 'talked down to" like you don't know what you are talking about, my wife has in the past. After she had finished with the sales person even I felt sorry for them, she has a bite that is nasty.

marty
12th October 2006, 15:08
i guess they get sick of...
"can i help you?"

:D

isn't that their job?

WRT
12th October 2006, 15:09
After she had finished with the sales person even I felt sorry for them, she has a bite that is nasty.


They probably felt sorry for you! You are married to her, they're not . . . :Pokey:

Joni
12th October 2006, 15:14
I would Hate to know if a male would get better service than a female. Do you get 'talked down to" like you don't know what you are talking about, my wife has in the past.Yup... Red Baron was a nightmare for this, I once went in there to look at a bike, after looking and walking around and not even getting a look from the staff I went up to them and asked if someone could help me, his responce was as if he was talking to a child "and what colour bike would you like hmm?" - huh... wtf... I said in my most sheepish voice "a red one please" - and then gave him a peice of my mind...

Why do they presume you are stupid and know nothing just because you a woman. Anyway rant over...

Hope you find something great RR and from a shop that deserves your business!

GR81
12th October 2006, 15:14
isn't that their job?
only on tuesdays! haha

ManDownUnder
12th October 2006, 15:15
It was White Trashed!

Thank God is wasn't Dovered!

GSX-RJIM
12th October 2006, 15:16
They probably felt sorry for you! You are married to her, they're not . . . :Pokey:

True, but I like nasty bites, I enjoy being scared and don't mind sleeping outside every now and then!

ManDownUnder
12th October 2006, 15:16
Yup... Red Baron was a nightmare for this, I once went in there to look at a bike, after looking and walking around and not even getting a look from the staff I went up to them and asked if someone could help me, his responce was as if he was talking to a child "and what colour bike would you like hmm?" - huh... wtf... I said in my most sheepish voice "a red one please" - and then gave him a peice of my mind...

Why do they presume you are stupid and know nothing just because you are a woman. Anyway rant over...

Hope you find something great RR and from a shop that deserves your business!

LMFAO - I wold love to see that happen..!

The_Dover
12th October 2006, 15:18
Why do they presume you are stupid and know nothing just because you are a woman.

huh?:whistle:

Blackbird
12th October 2006, 15:21
Good luck with Hamilton. Although I'm a Honda owner I give all my non-Honda specific business to Road and Sport (Suzuki, Buell, H-D) as they are unfailingly helpful. Sad to say that the Boyd Honda front of shop people have always treated me in the same manner that it was your misfortune to experience. However, I've found Boyd's workshop people to be superb - a completely different story. The owner of Hamilton Motorcycles (Triumph, Kawasaki) is a great guy. No experience of Waikato Yamaha at all but one of their guys is a regular KB'er.

bert_is_evil
12th October 2006, 15:21
Dont be silly, everyone knows that girls dont ride bikes, scooters maybe...

ManDownUnder
12th October 2006, 15:22
Dont be silly, everyone knows that girls dont ride bikes, scooters maybe...

No no no... Trashy rides a bike - I'm sure of it!

Big Dave
12th October 2006, 15:55
Mate, she got paid out for one crashed SV650 not a whole fucken fleet.

Even then, for the money the gixxer 750 is a better buy.

$18,500 for a jumped up six hundy? even if it is british, what.

It's called 'class' what.

James Deuce
12th October 2006, 15:55
Flipping girlies. Always bloody stroppy. No wonder they hide when women come into the shop. :whistle:

onearmedbandit
12th October 2006, 16:04
i guess they get sick of...
"can i help you?"

"no thanks, im just looking"

i know id get sick of it lol
guess thats why im not in sales! :D


99% of people are 'just looking' when they go into a dealership. The lazy salesperson accepts this, moans about it to their workmates (just another 'looker'), and watches them leave. The smart salesperson converts them into a sale.

Sales, the highest paid industry in the world, mostly made up of people that couldn't sell ice on a beach in Venice.

Crasherfromwayback
12th October 2006, 16:05
i guess they get sick of...
"can i help you?"

"no thanks, im just looking"

i know id get sick of it lol
guess thats why im not in sales! :D

Nah....that's simply a natural reaction by most when approached by a salesman/woman.

I never get sick of it, I simply offer them tea/coffee while they take a no pressure perv.

Crasherfromwayback
12th October 2006, 16:07
Yep I will be heading down to Welly very soon. Pete at WMCC already knows what I'm after and is on the lookout for me.

You got that right Love!

onearmedbandit
12th October 2006, 16:13
Nah....that's simply a natural reaction by most when approached by a salesman/woman.


Exactly, as I keep telling my salespeople, no one is going to walk in here with their wallet in hand pleading you to take their money off of them, even if the vehicle is the exact one they have been looking for and know themselves that regardless of what they pay they are leaving with that vehicle. Except the 1%, which are affectionatly known as 'plums'.

Sparky Bills
12th October 2006, 16:14
Pete @ WMCC
Dougal @ TSS
Kerry @ Motorad
The guy @ Boyles (? can't remember his name)
And Martin @ Motomart (can't shut him up!!)

Wellington's the place to buy a new bike....


Gee thanx mate. I dont know to say thanx for that or not?:lol: :2thumbsup

boomer
12th October 2006, 16:17
get that fireblade you know you want and need, they'll look aafter you at AMPs and Lou will even stare at ya tits for free :whistle:

Maha
12th October 2006, 16:19
It's called 'class' what.

I knew as soon as i got on the Triumph that it was what i wanted, no question, so its was...Tallyhooooo and off to the Puhoi for a club sandwich and a shandi... now thats fuckin' class......:cool:



ps: they dont sell club sandwich's.......:crybaby:

AllanB
12th October 2006, 16:42
Just walk in dressed to ride with your helmet under your arm and ask 'whats available to test ride boys under $k ?' they will fall over you.

Big Dog
12th October 2006, 16:43
Yup... Red Baron was a nightmare for this

Having spent a lot of time (and a goodly portion of my income) at red baron I have two observations to make.
1. a lot of women go in there who make out like they are gonna buy, only to turn out that they neither have the money or the commitment. Many don't have a license. Most visits they can be spotted.

2. Many complain of not being taken seriously when they have given no reason to be taken seriously.

In my opinion the same could be said of any bike shop.
You get no sympathy unless:
- You arrive at the bike shop in correct uniform.
E.G. show you are serious by having your own safety gear.
I have seen many a woman ignored in a bike shop because she is wearing a skirt, but then I have seen men in shorts ignored for a woman in leather.

You want instant attention? Put a leg over the bike you want to buy.
Shy? test out the control action
Still not getting any attention approach the nearest available salesman.

They may well be working, or just letting you get comfortable before they approach..

Having been in car sales most vehicle sales people allow a woman to browse before approaching to allow her to feel less intimidated.
I lost a lot of commisions because I took women to seriously.

Before you all start flaming think about two things-
1 they work on commision so go for the greatest odds, odds are men are easier to talk into buying a vehicle.
2 sales is about eliminating the no's, there are more no's a woman can give than a man can.

Crasherfromwayback
12th October 2006, 16:47
Exactly, as I keep telling my salespeople, no one is going to walk in here with their wallet in hand pleading you to take their money off of them, even if the vehicle is the exact one they have been looking for and know themselves that regardless of what they pay they are leaving with that vehicle. Except the 1%, which are affectionatly known as 'plums'.

Damn straight!

Fuck, I consider myself lucky doing what I do....I get paid to stand around talking about motorcycles all day. But it's far more satisfying to find the right bike, and have them come back time and time again! I believe that's what differentiates us from car salesmen/women. Most of them couldn't give a toss what car they sell you!

James Deuce
12th October 2006, 16:47
there are more no's a woman can give than a man can.

Ain't that the truth.

Big Dog
12th October 2006, 16:48
I get plenty of attention every visit to Red Barons, but then I have spent 50+k in the last 4.5 years.

They know I will haggle but that if the deal is right I will buy.

Al
12th October 2006, 16:50
Happens accross the ditch too...
Wife has been looking for a bike too, until I went in with her she got absolutely no response!

Seems like these guys in Darwin do not really have a comission structure, they can't be bothered with trying to make a sale!

Good luck in your search RR

Al

Crasherfromwayback
12th October 2006, 16:51
Pete @ WMCC
Dougal @ TSS
Kerry @ Motorad
The guy @ Boyles (? can't remember his name)
And Martin @ Motomart (can't shut him up!!)

Wellington's the place to buy a new bike....

Cheers Col!

I've worked with Kerry, he's all good!
Regan (John Boyles son), and John himself are both straight up.
Haven't worked with Martin, but know him and he's all good too!

Yep....wellington's where it's at!!

andrea
12th October 2006, 17:04
Who is that girl doing the rounds of the bike shops looking for a 600 sports bike? You know, the really attractive one who's just been paid out by her insurance company, so she's a cash buyer.

Colemans know, because they were friendly and helpful as soon as she walked in the door.

Haldanes also know because they took the trouble to ask if they could help.

Sadly Mt Eden Motorcycles, AMPS, Holeshot and Cyclespot didn't make any effort at all - even when she stood by bikes of interest and looked around for a salesman. Actually I'll let Mt Eden off because everytime I go in there they are busy and they have been helpful in the past.

If any bike shops are genuinely interested in getting sales, perhaps you would be so kind as to get off your butts and come and talk to me when I've made the effort to come in.

Botany Honda - you'll be getting a visit from me tomorrow, and Hamilton shops will be seeing me either on saturday or monday. Please try to show some interest.

hmm skidmark works at honda botany, ill be going there to see about my back tyre to my 250cc and hopefully test ride some bikes hehe, they've been pretty good so far, hope you get the same good service too

adiddy
12th October 2006, 17:16
mmm what good deals kan skidmark get us a?

SpankMe
12th October 2006, 17:20
Yup... Red Baron was a nightmare for this, I once went in there to look at a bike, after looking and walking around and not even getting a look from the staff I went up to them and asked if someone could help me, his responce was as if he was talking to a child "and what colour bike would you like hmm?"

:lol: :lol:

Hitcher
12th October 2006, 17:36
If any bike shops are genuinely interested in getting sales, perhaps you would be so kind as to get off your butts and come and talk to me when I've made the effort to come in.

Women aren't the only people ignored by "sales" staff in bike shops, RR. I have on several occasions been stultifyingly ignored when I have been most interested in bikes -- and even procuring accessories. Sometimes I have given such shops the benefit of the doubt. Where I have been disappointed a second time by sub-optimal customer engagement, I don't go back. Such is the case with Marie Celeste Motorcycles Ltd in Lower Hutt, as one such example.

Some advice: Try exclaiming loudly "Is there any danger of anybody here selling me something?" and see what happens. Failing that, just wheel out the door anything that takes your fancy and hot-wire it at your leisure. I reckon some shops wouldn't even notice anything had gone until end-of-year stocktaking. Maybe.

Pogo2
12th October 2006, 17:39
Great replies everyone!!

Hey you have to give RB's some credit - their consistant with their poor service right accross the board with everyone!:whistle:

Big Dog
12th October 2006, 17:47
Some advice: Try exclaiming loudly "Is there any danger of anybody here selling me something?" and see what happens. Failing that, just wheel out the door anything that takes your fancy and hot-wire it at your leisure. I reckon some shops wouldn't even notice anything had gone until end-of-year stocktaking. Maybe.Hotwire? why when they were busy a nameless mout eden store handed me the keys to a bike I had shown interest in and told me they would be more able to help when I came back!
Had they taken me this seriously while they had live customers I would not have cared, gone for the demo and maybe bought.

But they were looking up parts to order with a sales rep.

if that is the snap to on a purchase what was the service going to be like if there was a problem?

I left the keys where they sat, and bought a better bike same day.

they are lucky I'm honest.

Big Dog
12th October 2006, 17:49
Great replies everyone!!

Hey you have to give RB's some credit - their consistant with their poor service right accross the board with everyone!:whistle:
Not everyone.

I always get good service, and some hefty discounts.
They reward repeat business.

c4.
12th October 2006, 18:00
Hey RR,
I've recently had a whole lot to do with Haldanes Mt Eden rd.
Now I know some on this site have had issues with them, however, I have to say that they treated me pretty damn good compared to the other shops I've had dealings with.
My Duc was outa action for 5 weeks whilst waiting for a new ECU.
They let me take home bike after bike, put miles on them, and sign nothing.
If you are looking for a new 600, I'd definitely suggest you test a GSR 600.
I really wanted to hate it when they let me take it, I nearly didn't give it back. I envy you going shopping with the bucks in place. Try them all.
:2thumbsup

Brian d marge
12th October 2006, 18:02
Everytime I have gone into a NZ bike shop ..Ive always felt I know shit ... I sort of leave thinking to myself ....Hang on a min this is what I do for a living ..how is it I feel like a N00B

One place I felt at home was, pitlane in Chch and Twin city in Napier , the boss fella there seems nice ...

Also Scott 411 was straight up with the purchase of an older cr .. Can recommed them

Now days I just go in and get what I want ,,( most likely I will order over the internet , easier and cheaper )

As for buying a new Bike ...I have my Enfield and 1 spare engine ..... I wont be trading in for some time to come

Stephen

SARGE
12th October 2006, 18:47
so ok.. what cheeses you off more ?.. lack of attention when you go in to browse .. lack of after sales service..what does it for you?


on the other side.. what make a stellar service?.. do you expect a few minutes to look around or do you enjoy the Piranha Effect as soon as you walk in?

i walked into a major electronics retailer recently and was jumped by 3 drones within 5 minutes.. even though each one saw me tell the last one i was just looking ..

too much is as bad as too little .. where do YOU draw the line?..

i personally tried to at least acknowledge each customer when i first noticed them.. (Maori wave)


i got a 'just looking ' and i told them to give me a holler if they needed any info and went back to hem when i saw them hovering around a particular bike ..

no presure.. no hard sell.. and i still managed to sel a few and gain some repeat business..


i was asked the other day in a PM how many kb'rs i sold bikes to and how many were happy with the service ...


i lost count to be honest

onearmedbandit
12th October 2006, 18:51
Every customer is different. But every customer should be at least acknowledged when they enter the store, and that's more than just eye contact. At the least it can be a 'wave' of sorts if you're busy, but generally a welcome to the store and a leading question that doesn't require a yes/no answer. Then it is up to the salesperson to work out if this person needs space, selling to, advice etc.

Wellyman
12th October 2006, 18:54
Thank God is wasn't Dovered!
Just as well it wasnt skidmarked :nya:.
WM

Forest
12th October 2006, 19:12
I once bought a bike from a dealership who shall remain nameless.

The salesmen didn't even bother to get up and introduce themselves (useless bastards!). So I chose the bike I wanted, went up to the spare parts guy (who had been friendly to me in the past) and told him that I wanted to buy the bike.

Of course the spares guy didn't know how to fill out the paperwork so he grabbed a manager. I insisted that the spares guy got the sales commission because after all - he was the one that had just sold me the bike!!

Riff Raff
12th October 2006, 19:17
i personally tried to at least acknowledge each customer when i first noticed them.. (Maori wave)

i got a 'just looking ' and i told them to give me a holler if they needed any info and went back to hem when i saw them hovering around a particular bike ..

That's exactly what I'd like to see more of. I don't mind being approached when I walk in the store - they just need to ask if I want to browse or if there's something specific they can help me with. If I don't want their help just yet I'll let them know - but when I'm ready for help I know who to go to.

Seems the sales people aren't too accessible in a few bike shops - they're hidden away in an office instead of being on the shop floor doing their jobs.

Mom
12th October 2006, 20:33
Yup... "and what colour bike would you like hmm?" - huh... wtf... I said in my most sheepish voice "a red one please" -

Joni.....this is what I had to say when it happened to me......"a nice shiney red one please"

man the arrogance of some folks has to seen/read to be believed........this happened in a shop I used to own too.....LOL....sigh......have to say the service improved once his wife recognised me......:2thumbsup

Jantar
12th October 2006, 22:47
Its not just young females who get treated like noobs in a bike shop. It even happened to me quite recently.

A new sales manager at a bike shop where I am well known lost a $17K sale even when I had the bike and accessories pre ordered. He treated me like a brand new rider who knew nothing about bikes, yet the shop's owner and I used to race against each other some 30 years ago, and the sales manager hardly rides at all.

I bought my new Strom from another dealer 240 kms away and was treated as the experienced owner that I believe I am. The sales manager of that shop is the owner's son, and the owner of that shop also used to race in the same events 30 years ago. Even though I hadn't bought a bike from the second shop since they changed from Suzuki to Honda in 1974, and only recently changed back to Suzuki, I was treated like a long time loyal customer. I'll keep on dealing from both shops, but next time I want a new bike, it'll probably be a 240 km ride when I start looking.

onearmedbandit
12th October 2006, 23:28
Jantar, just out of couriosity, if you were good friends with the owner of the first shop why didn't you alert him to the way you felt you were treated. He would've appreciated the feedback, taken care of the sale himself, and may have even sweetened the deal. Unless he doesn't care about his business.

gixermike
13th October 2006, 00:37
this is quite enlightening, The girlfreind and I will be doing the rounds of Auckland bikes shops in a fortnight, and we have to be quite specific. She has a 'standard' uk full licence , so is restricted to 33BHP until she re does her licence in NZ. Probably something like a Ducati Monster 400 should do her.....unfortunately she has expensive taste...
any votes for good bike shops for awkward requests?

Mike

Lou Girardin
13th October 2006, 05:47
Shame you didn't come into the Accessories area, I would've talked to you. Couldn't sell you a bike though.
Colemans are friendly until you need help.

Quasievil
13th October 2006, 06:38
I reckon a great number of customer think they are so damn precsious that they are prevented from walking up to a salesman to ask for help, easier to do that than winge about the lack of service I reckon.
I say that tounge in cheek, but from a sales persons perspective I wonder how many times they go up and ask for help to be told "just browsing"
I guess they get a bit deflated at times.
I reckon if you ask for help you will get good service as they can understand your a hot lead and youre there for business.

I reckon the best place for buying testing bikes is here in Hamilton simply because the roads for a decent ride are like 2 mins down the road.

Sue if you want I can find out what 600 test bikes are down here for you, let me know, though I will be seeing you guys this weekend anyway

Lord Derosso
13th October 2006, 07:09
[QUOTE=Riff Raff;784297]Babe, I would look great on any bike!!!

I totally agree.... Are you sure you dont want to have my bike and I can be the pillion ? Its a massive act on my part I know but a mans got to do what a mans got to do. I think my little 600F would look great with you on her and besides it was Pete whom sold it to me in the first place!

Mom
13th October 2006, 07:40
[QUOTE=Quasievil;784994 I wonder how many times they go up and ask for help to be told "just browsing"
I guess they get a bit deflated at times.
[/QUOTE]

Best way to avoid that is not to ask if you can help.......they could try....."nice looking bike eh?" bound to get a positive response that way

Big Dog
13th October 2006, 08:03
This is why I quite liked dealing with a certain marine who no longer works at Red Baron.

He always came over with a non intrusive question, many very unorthodox, but then he did manage to sell be a Hayabusa when I went in to buy a new jacket too.

There is a certain comfort in knowing how deep the bullshit your dealing with is.

Kind of lucky he left..... no one tries to sell me anything anymore..... which is just as well given the ongoing cost of the Hayabusa and the fact you will get body parts from me before you get my bus!

The_Dover
13th October 2006, 08:21
If a fuckin salesman can't deal with being told you're just browsing he should go work in macdonalds where he is guaranteed a fuckin sale.

Is it so hard to approach every customer ask the question and if told "No thank you, I'm browsing" to reply "Ok, if you see anything you like or have any questions just give me a yell, I'm here to help"??

Quasi, that is why kiwi customer service is shit, because kiwi companies don't recognise the importance of first impressions and have no real competition.

9/10 shops/restaurants/dealers that I've used in NZ would be fucked in a properly competetive market and it's one thing that has twisted my tit since I was sent to report on the colonies.

I loved working in customer service, it gave me a chance to make a difference to every customer I dealt with, sales staff should have the same attitude.

SARGE
13th October 2006, 08:47
This is why I quite liked dealing with a certain marine who no longer works at Red Baron.

He always came over with a non intrusive question, many very unorthodox, but then he did manage to sell be a Hayabusa when I went in to buy a new jacket too.




unorthadox?? maybe.. attention getting? .. quite possibly..

glad ya like the Busa :)

Squeak the Rat
13th October 2006, 10:15
1. a lot of women go in there who make out like they are gonna buy, only to turn out that they neither have the money or the commitment. Many don't have a license. Most visits they can be spotted.


What came first, the ignoring of the likely no-sale or the no-sale itself? A self fulfilling prophecy and extremely short sighted.

I've gone browsing at bike shops many times with no intention of buyiung on the spot. I have simple expectations,
a "g'day" = nice
"can i help you" = cool
"be with you in a minute" when everyones busy = sweet, thanks
a "do you want some help" when I'm standing by a peice of kit for ages and looking around like i need help = priceless.

I've a mental list of the shops that have completely ignored me or were rude when "just browsing". Guess what, my next bike won't be from one of those shops....

Conversely I've bought some stuff from a shop up the road that I could have got cheaper elsewhere because they gave awesome service when I was looking to buy my current bike.

matt77
13th October 2006, 10:31
Just adding my two pennies worth....

I walked in to Wellington Motorcyles a while back when I was considering getting the new Triumph 675. I had to go find a sales person and after telling him what I was looking for, was told that "no chance, me, along wih every other man and his dog is after this one".....

Explained I was a cash buyer, no part exchange and asked if he could get one in...was told not for a long long time....ended up walking out - useless!

Its enough to put you of buying a brand altogether - I ended up looking at Ducati after a mate mentioned the level of service he got....

Big Dog
13th October 2006, 10:35
If a fuckin salesman can't deal with being told you're just browsing he should go work in macdonalds where he is guaranteed a fuckin sale.

Is it so hard to approach every customer ask the question and if told "No thank you, I'm browsing" to reply "Ok, if you see anything you like or have any questions just give me a yell, I'm here to help"??

Quasi, that is why kiwi customer service is shit, because kiwi companies don't recognise the importance of first impressions and have no real competition.

9/10 shops/restaurants/dealers that I've used in NZ would be fucked in a properly competetive market and it's one thing that has twisted my tit since I was sent to report on the colonies.

I loved working in customer service, it gave me a chance to make a difference to every customer I dealt with, sales staff should have the same attitude.

I for one boycott the locations that are overrepresented by pushy sales people.

Freindly sales people seem to have no trouble emptying my wallet, pushy ones who approach me before I have even made it in the door are gonna have to work real hard for their commision.

Piss poor service? Or are we just a nation of whiners?
Having spent many years on both sides it pisses me off when people complain to everybody but the establishment.

At the end of the day, you want to get molested by sales staff every four feet just try and buy consumer electronics in this country. (kind of lucky really as otherwise i would own a lot more...)

I will bad mouth an establishment online, but only after giving them the opportunity to rectify the issue.

To all consumer electronics stores if you want my money see where I am heading before offering service.
If I tell you I am just killing time until the mrs is finnished leaving me alone is your best hope of a sale.
If I tell you I am "preshopping" I'll be back with my wallet another day. You are not going to sell me anything today, under any circumstances. But if I come back consider it sold.
If you bug me before I ask for help every time I say no I am Mentally giving myself a 10% discount on what I am prepared to pay.

Vehicles are different.
A purchase is largely emotional.
Try and sell me anything and you will fail. If I ask about something if we can agree on a price it is sold. This is because as an emotional major purchase can't be reasoned into or out of it.

What Salesmen (that's right salesmen, saleswomen seem to know this instinctively) don't get is that men have up to five reasons to say no. Women have seemingly unlimited reasons.

Men will say no because:
The you have not made them want it.
They are not willing/able to pay the price.
The wife says no.
The sales man gets caught in a lie. (note bullshit is different)
The product you have does not fit their needs.

Women have said no to me quoting the following reasons (when I sold cars):
I was too pushy.
I was not pushy enough.
I spent too much time answering the man she brought alongs questions.
I spent too much time talking to the woman and did not answer enough of her mans questions.
i checked her out
I did not check her out
I talked down to her
I used too many big words and technical terms.
The colour was wrong.
The interior was all wrong.
The stereo is hard to tune.

Reality, I sold most of what I sold to men, sales to men took less time. only about 5% of the cars I sold were to women. Forgive me if towards the end I took male marks over female.
As far as I am aware price was never once the reason.

SARGE
13th October 2006, 10:36
Just adding my two pennies worth....

I walked in to Wellington Motorcyles a while back when I was considering getting the new Triumph 675. I had to go find a sales person and after telling him what I was looking for, was told that "no chance, me, along wih every other man and his dog is after this one".....

Explained I was a cash buyer, no part exchange and asked if he could get one in...was told not for a long long time....ended up walking out - useless!

Its enough to put you of buying a brand altogether - I ended up looking at Ducati after a mate mentioned the level of service he got....

it comes down to Supply and Demand ..if the particular bike you are looking at is screaming out the door .. they will be hard to get. your best bet is to roll in there with, say $100 and tell the sales guy that the next black 675 you get is mine.. can you order that today ?

you may have to wait a few weeks or whatever but if the sales guy is on top of it he will keep you in the loop

Big Dog
13th October 2006, 10:39
What came first, the ignoring of the likely no-sale or the no-sale itself? A self fulfilling prophecy and extremely short sighted.

I've gone browsing at bike shops many times with no intention of buyiung on the spot. I have simple expectations,
a "g'day" = nice
"can i help you" = cool
"be with you in a minute" when everyones busy = sweet, thanks
a "do you want some help" when I'm standing by a peice of kit for ages and looking around like i need help = priceless.

I've a mental list of the shops that have completely ignored me or were rude when "just browsing". Guess what, my next bike won't be from one of those shops....

Conversely I've bought some stuff from a shop up the road that I could have got cheaper elsewhere because they gave awesome service when I was looking to buy my current bike.

Not saying you should not be entitled to attention. I am saying if this is a universal attitude you receive perhaps you need to look in the mirror for the answer.

I dress differently when I want to be spoken to on a car lot or bike shop than when I don't.

matt77
13th October 2006, 10:43
it comes down to Supply and Demand ..if the particular bike you are looking at is screaming out the door .. they will be hard to get. your best bet is to roll in there with, say $100 and tell the sales guy that the next black 675 you get is mine.. can you order that today ?

you may have to wait a few weeks or whatever but if the sales guy is on top of it he will keep you in the loop

Yep agree. This guy was not even interested in taking my details let alone a deposit, which I would have happily departed with and been prepared to wait a few weeks or even a couple of months.

All about managing expectations. If I treated my clients that way, i'd be out of a job!

SARGE
13th October 2006, 10:47
Yep agree. This guy was not even interested in taking my details let alone a deposit, which I would have happily departed with and been prepared to wait a few weeks or even a couple of months.

All about managing expectations. If I treated my clients that way, i'd be out of a job!

jeeze man .. i would order bikes on a $100 deposit all the time .. thats just wrong

The_Dover
13th October 2006, 10:59
I for one boycott the locations that are overrepresented by pushy sales people.


I'm with you on that one too.

Dunno what you're on about with that "right to say no" crap tho, did some fat bird have her way with you recently?

The attitude I find lacking in NZ is the "here to help" attitude.

Usually you get the "my mind is on lunch attitude, who the fuck are you, a what? what's a customer?" or the "I must sell you everything in the store, including the shirt off my back, and you're not leaving until I bankrupt you" attitude.

Big Dog
13th October 2006, 11:04
Dunno what you're on about with that "right to say no" crap tho, did some fat bird have her way with you recently?


No its a sales thing.
All Sales is about negating the no's.
Women just have more deal breakers than men do.
Fact.

The_Dover
13th October 2006, 11:08
Are you selling a bike or your body?

Big Dog
13th October 2006, 11:13
Are you selling a bike or your body?Selling either by the pound would put you out of the bidding. lol.

snuffles
13th October 2006, 11:23
Babe, I would look great on any bike!!!

But you're right, I would only look great on the 675 with the sidestand down.

I concur:2thumbsup

Joni
13th October 2006, 11:32
I dress differently when I want to be spoken to on a car lot or bike shop than when I don't.So if I am having a hectic day and pop in to a shop that is close to my client in my corporate atire, I am in the wrong?? I have the money, I wanted to buy the Hornet blah blah blah, but I was not in bike gear... how silly of me to expect service.

No disrespect as you have helped a friend of mine in the past... but if a giant like yourself who happended to have spent over $40K at a shop walked in of course you will be noticed and get the service - you wont be missed. So your perception will be different to mine and Riff Raffs and some others I suspect.

HenryDorsetCase
13th October 2006, 11:38
Conversely I've bought some stuff from a shop up the road that I could have got cheaper elsewhere because they gave awesome service when I was looking to buy my current bike.

You have nailed it my son.

as Ive said before, I went to considerable trouble and extra expense to buy my present bike from a dealer 50 miles away because the local dealership are wankers. I vowed nearly 20 years ago to never give them my money, and when I was in a position not to, I did. Customers are like elephants: they remember bad service long time. Oh yes.

Big Dog
13th October 2006, 12:18
So if I am having a hectic day and pop in to a shop that is close to my client in my corporate atire, I am in the wrong?? I have the money, I wanted to buy the Hornet blah blah blah, but I was not in bike gear... how silly of me to expect service.

No, but you may need to be a little more realistic in your expectations if your mode of dress is not coducive to riding a bike.

By the same token, given my size and gender I expect I would find it a little harder to by lingerie.

I have come to accept it, and my life pillion has come to accept that I don't buy it for her very often, if I did then I went to a lot of effort.


Take the comments I made earlier re the purchase of the 'Busa.
If the sarge had opened to you the way he opened to me he would probably get slapped.

Men relate to other men easier.

Quick poll of the men readers - does anyone here think they understand women?

Str8 Jacket
13th October 2006, 12:21
Quick poll of the men readers - does anyone here think they understand women?

Works both ways mate!!

Squeak the Rat
13th October 2006, 12:29
There you go Riff Raff. It's evidently because you're a chick and you dress funny!

boomer
13th October 2006, 12:30
I detest that mentality.. Dress for the occasion! FUCK YOU I say.

I vowed never to succumb to that way of thinking, my parents use to tell me.. Get ya haircut, brush ya hair, and wear a tie. Look smart.

NAH! You either like it like this or fuck you, I say. And when it comes to going shopping. If the sales assistant ( call 'em what ever you will.. but the fact of the matter is, they're working, they've got holes in there arses and they NEED the $ ) chooses to write you off because of your attire, then more fool them,, MUPPETS.

Take the money else where, tell as many people as you can of your experience and bid them good luck feeding there kids :tugger:

ps.. Joni.. what colour bike did you buy :whistle:

Big Dog
13th October 2006, 12:33
Works both ways mate!!
We are far simpler.
Beer goes in :drinkup:
We think our IQ goes up but it doesn't.
People only ever doubt us when we are telling the truth.
if we talk about our feelings we are just telling you what we think you want to hear.
We are more loyal to a warm dinner than a warm bed.
We are arrogant (some of us pretend not to be).
We are sexist (some of us pretend not to be).
Emotionaly we stopped growing at 10years old.

There you go, everything you ever needed to know about men.
Now, can you try and explain a woman?

Str8 Jacket
13th October 2006, 12:36
We are far simpler.
Beer goes in :drinkup:
We think our IQ goes up but it doesn't.
People only ever doubt us when we are telling the truth.
if we talk about our feelings we are just telling you what we think you want to hear.
We are more loyal to a warm dinner than a warm bed.
We are arrogant (some of us pretend not to be).
We are sexist (some of us pretend not to be).
Emotionaly we stopped growing at 10years old.

There you go, everything you ever needed to know about men.
Now, can you try and explain a woman?


You have described me to a T.... Im a female.

Joni
13th October 2006, 12:38
Now, can you try and explain a woman?Please keep the thread on subject - this is another discussion all together. If you feel compelled to discuss it, please feel free to start another thread.

Big Dog
13th October 2006, 12:42
I detest that mentality.. Dress for the occasion! FUCK YOU I say.

I vowed never to succumb to that way of thinking, my parents use to tell me.. Get ya haircut, brush ya hair, and wear a tie. Look smart.

NAH! You either like it like this or fuck you, I say. And when it comes to going shopping. If the sales assistant ( call 'em what ever you will.. but the fact of the matter is, they're working, they've got holes in there arses and they NEED the $ ) chooses to write you off because of your attire, then more fool them,, MUPPETS.

Take the money else where, tell as many people as you can of your experience and bid them good luck feeding there kids :tugger:

ps.. Joni.. what colour bike did you buy :whistle:

Get a grip.
Would you wear boardies to apply for a position on the board of a conservative company?
Would you wear nylon to weld?
Would you wear a suit and tie to beach?
So why is it a bad Idea to take your helmet and leave the miniskirt behind when visiting a bike shop?

If I were working a bike shop and a miniskirt wanted to take a 600 for a ride I would see law suit waiting to happen. I would still try to make the sale, but not at the expense of a better prospect.
Hot girl in motorcycle leather with helmet (or wants to negotiate these into the sale) turns up she will have my undivided attention until she makes a decision.

Ixion
13th October 2006, 12:45
...
I reckon a great number of customer think they are so damn precsious that they are prevented from walking up to a salesman to ask for help, easier to do that than winge about the lack of service I reckon.
I say that tounge in cheek, but from a sales persons perspective I wonder how many times they go up and ask for help to be told "just browsing"
...


So what. That's the salesman's job.

Good salesman won't risk making the customer have to go ask for attention. Cos maybe the customer WON'T go ask. Just stand there , look around, then when he's ignored go walk out the door. Hey mate, that's your commission just walked out the door!

As for the "just browsing" - , again, so what. "Just browsing" = "opportunity" to a half decent salesman. There's a prospect. And the prospect is obviously interested, or he wouldn't be there! So the sales half made. Someone actually WANTS to buy stuff off you. How much easier can it be.

So, the prospect's just browsing. OK, find out (without being pushy) WHY he's browsing, not buying. And removes whatever stands in the way of him buying. Cos he WANTS to buy.

Can't afford it ? Could you spare me just a couple of minutes to run through some of our finance options. It may be a lot more affordable than you think.

Wife/partner will spit the dummy ? Could you bring her along for a coffee and chat ? She won't come? Could I bring the bike round to your place so she can see it ?

Not got the right licence yet? OK, near certain sale in a few months. Can I give you a call around XX when you get your full, let you know what we've got you might like.

Not sure what you need/want ? Lets talk about it.

We don't have what you want ? Can I get something in to show you ? Worst case, refer you elsewhere (you scratch my back, I'll scratch your's)

Won't convert a "just browsing" into a sale every time. But, odds are when the browser IS ready to buy, he'll come back to the place that took notice of him and was interested in what he wanted.

The_Dover
13th October 2006, 12:47
I'm with boomer on this, even if he is a slow angry porch monkey.

If I turned up in a miniskirt to view motorbikes I'd expect the same level of service.

Squeak the Rat
13th October 2006, 12:49
If I were working a bike shop and a miniskirt wanted to take a 600 for a ride I would see law suit waiting to happen. I would still try to make the sale, but not at the expense of a better prospect.
Hot girl in motorcycle leather with helmet (or wants to negotiate these into the sale) turns up she will have my undivided attention until she makes a decision.

It's simple, if you are going to discriminate between your customers, be prepared for the people that aren't given proper service to tell their friends (the properly dressed male ones) about the experience. Entirely your call as a salesman. Entirely our call to go somewhere else.

Jantar
13th October 2006, 12:56
Jantar, just out of couriosity, if you were good friends with the owner of the first shop why didn't you alert him to the way you felt you were treated. He would've appreciated the feedback, taken care of the sale himself, and may have even sweetened the deal. Unless he doesn't care about his business.
I did. But I don't ask friends for special deals, and Ian knows that although he has lost one sale to me I will still go to hime first for any parts and service, and I have already put another couple of potential sales his way, so there are no hard feelings. His new sales manager has had a bit of a talking to.

Riff Raff
13th October 2006, 12:58
There you go Riff Raff. It's evidently because you're a chick and you dress funny!

I wouldn't say jeans and my ultra-cool Scared Sheep Squadron t-shirt was dressing funny, but others may disagree.

Then again, I've turned up at a motorbike shop on my bike, in full leathers with Speedie and Cowpoos, and been ignored while the salesman chatted up the lads. Even when Speedie told the guy that I was actually looking at upgrading my bike, it still took him a while to start talking to me seriously.

So I guess what it boils down to is that I'm a chick. Righto, I'm off to get my head shaved, then I'll strap my boobies and stick some socks down my pants. That oughta do it!

The_Dover
13th October 2006, 13:04
Righto, I'm off to get my head shaved, then I'll strap my boobies and stick some socks down my pants. That oughta do it!

It'll probably give Trashie the right horn too...:buggerd:

James Deuce
13th October 2006, 13:05
What's that?? Shave your boobies and put some pants on your head?

The yoof of today, honestly.

SARGE
13th October 2006, 13:17
Take the comments I made earlier re the purchase of the 'Busa.
If the sarge had opened to you the way he opened to me he would probably get slapped.



refresh my memory Dog .. were you the guy i screamed

" EASY ON THE SHOCKS FATASS!" at?:Pokey:

( i did see Riff Raff at RB the one time.. Mark was dealing with her on her first bike .. )

Riff Raff
13th October 2006, 13:22
( i did see Riff Raff at RB the one time.. Mark was dealing with her on her first bike .. )
do you have to keep bringing that up. I hadn't ridden a bike for 8 years, so naturally I was a bit rusty!

SARGE
13th October 2006, 13:33
do you have to keep bringing that up. I hadn't ridden a bike for 8 years, so naturally I was a bit rusty!

:Oi: all i said was that i saw you ... i never implied anything else... :)

Big Dog
13th October 2006, 15:04
It's simple, if you are going to discriminate between your customers, be prepared for the people that aren't given proper service to tell their friends (the properly dressed male ones) about the experience. Entirely your call as a salesman. Entirely our call to go somewhere else.
I am no longer a sales person because of this attitude.
Look like a clown, act like a clown, dress like a clown and expect to get your nose squeezed.

All customers in all industries need to accept that if they want to be treated in a particular way they need to behave that way.

Not getting enough attention because you don't fit the target demographic? That is what being an individual is all about.

I do not advocate a sex change just to get better service.

I do say that if you are prepared to let a small thing like the fact that a target demographic will be approached ahead of you without making any effort your self put you off good luck spending your money at a smaller dealership where you will pay more but get a more personal experience.

The_Dover
13th October 2006, 15:09
lay off the crack pipe big dog.

the day a customer has to "fit in" to the role of YOUR customer is the day my balls pop thru lack of sex or masturbation.

I hope you are secreted behind a computer with zero human contact, for the sake of your employers business!

Big Dog
13th October 2006, 15:10
[QUOTE=Big Dog;785390]
refresh my memory Dog .. were you the guy i screamed

" EASY ON THE SHOCKS FATASS!" at?:Pokey:



That was certainly your attitude when I demonstrated to my pillion why we could not have a monster.

Along the lines if I had a mrs like that I would never get out of bed.

Big Dog
13th October 2006, 15:12
lay off the crack pipe big dog.

the day a customer has to "fit in" to the role of YOUR customer is the day my balls pop thru lack of sex or masturbation.

I hope you are secreted behind a computer with zero human contact, for the sake of your employers business!
So your telling me with a commision on the line you would go strictly on a first come first served basis?

Big Dog
13th October 2006, 15:12
You would never chose to serve one person over another....

The_Dover
13th October 2006, 15:14
No, unless she was hot and had big tits.

Squeak the Rat
13th October 2006, 15:49
Which all just proves the point, some bike shops give crap service unless you look like you are ready to hand over some cash, while others understand that good-will and service generate repeat customers.

I'm off to KFC so I'd better go put on my jandals or they might not serve me....

dawnrazor
13th October 2006, 17:17
Quick poll of the men readers - does anyone here think they understand women?

I'm not sure I understand the question

SARGE
13th October 2006, 17:35
[QUOTE=SARGE;785447]


That was certainly your attitude when I demonstrated to my pillion why we could not have a monster.

Along the lines if I had a mrs like that I would never get out of bed.




props where props are due big fella :cool:

redbaron36
13th October 2006, 19:00
i guess they get sick of...
"can i help you?"

"no thanks, im just looking"

i know id get sick of it lol
guess thats why im not in sales! :D

I agree that this must be annoying to them but isn't it also part of their job to make sure people feel welcome and appreciated in their shop. One day a person it looking and then one day they will be buying.
I agree with RR they need to pay at least some attention.
At the least an acknowledgement your in the shop and give us a yell if u need something.

WINJA
13th October 2006, 21:19
Problem Is How Does A Salesman Take A Woman Seriously , He Knows That She Maybe In The Shop But In Reality She Should Be Standing In Front Of A Stove With All 4 Burners Going Get A Hot Meal Ready For Her Hard Working Man ,and If She Actually Is Looking At A Bike Its Prolly Only The Pillion Seat Shes Checking Out, Anyway Woman Dont Have Money

Ixion
13th October 2006, 21:55
Well that doesn't make sense. A woman needs a bike, how else is she going to go and collect the eggs. No bike, no eggs to cook. See. Logic.

Big Dog
13th October 2006, 22:11
[QUOTE=Big Dog;785564]




props where props are due big fella :cool:


cept you were pointing at my future bike.......

Have to admit:
Headlights , gorgeous, well stacked.
Curves in all the right places, flat in all the inmportant places and soft where you make contact.
Just the right amount of feisty to keep life interesting.
Civilised enough to meet the family.
Hot enough to make other men and many women jealous.
Not to mention the deep husky rumble on song.

WINJA
13th October 2006, 22:14
Well that doesn't make sense. A woman needs a bike, how else is she going to go and collect the eggs. No bike, no eggs to cook. See. Logic.

PUBLIC TRANSPORT

Ixion
13th October 2006, 22:22
Public transport? have you ever tried to get anywhere on public transport? Do you really want to wait that long for your eggs ?

Moreover, another reason why a woman needs a bike. If she doesn't have one hows she going to take you places if you lose your licence ? (those too small fueld tanks, eh). You wouldn't want her riding your bike, would you?

aaron01
13th October 2006, 22:27
well I have visited the two lower hutt bike shops twice each in the past week looking for riding gear. Totally ignored 3 out of 4 times, I arrived on a bike so no excuse there, I have very limited safety gear at the moment so that should have been the first thing the saleman should have seen. On the 3 occasions that I was ignored it seemed that the salemans were either talking to mates or existing customers that were in for a chat( I could be wrong). The only time I wasn't ignored was when I actually bowled up to the counter and asked, and then I omly pointed to the direction of what i was after, no back up so left empty handed.
Looks like i will be tring the wellington city stores.

boomer
14th October 2006, 00:08
Get a grip.
Would you wear boardies to apply for a position on the board of a conservative company?
Would you wear nylon to weld?
Would you wear a suit and tie to beach?
So why is it a bad Idea to take your helmet and leave the miniskirt behind when visiting a bike shop?

If I were working a bike shop and a miniskirt wanted to take a 600 for a ride I would see law suit waiting to happen. I would still try to make the sale, but not at the expense of a better prospect.
Hot girl in motorcycle leather with helmet (or wants to negotiate these into the sale) turns up she will have my undivided attention until she makes a decision.

you pay peanuts you get munkies:spudwave:

insane1
14th October 2006, 06:50
try bikesport hellinsville guy by the name of matthew runs it seems to be a good chap let me take a 2006gsr600 for a blast which was fun till i droped it bill for $1400 later still got it up to 175kmh still accelerating hard in 6th at bout 7000rpm stll was good fun.

Beemer
14th October 2006, 09:32
Good luck with the Hamilton shops - every time we have been in them the service in all but one couldn't have been worse. In one we walked around for a good 15 minutes, even tried on some gloves and jackets, and got ignored the whole time. Oh, I lie, we got glared at when we walked out the door! Huge shop, split level from memory.

The shop on the sunny side of the road was better, can't remember what it was called but the staff there were chatty at least.

Have to agree with you about the Lower Hutt stores - if I go in by myself I am ignored, but if I go in with my husband, they actually speak!

Morcs
14th October 2006, 11:20
well i work in boat sales, and know almost every trick in the book, even when a customer tells pretty much tells me to fuck off (ie. im just browsing) i can work so that if i walk away, they get back to me :2thumbsup

Every customer who walks thorugh our gates is greeted and qualified.

Ive been to a lot of bike shops and wonder why they are so different in the sense that you don't get seen too, I pretty much think you have to walk into the middle of the showroom, and wave a wad of cash around in the air...

Agreed re: mt eden, very helpful, even though always busy.

Riff Raff
14th October 2006, 13:50
Did the bike shops in Hamilton today - very impressed with Hamilton Motorcycles - friendly, helpful and they've taken me out of the bike hunting market. Well done!

Lou Girardin
14th October 2006, 16:30
Here's the other side of the coin.
'Customers' ( they only ever seem to suck down our coffee, never spend) who spill coffee over the; coffee machine, clothes, floor, bikes.
Who tip their full coffee cups into the water machines drip tray.
Who wreck zips on new clothes then hide it.
Who rip out liner retainers, then hide it.
Who try on every single size of helmet. (do they really not know if they're a small or XXXL?)
Who order an expensive helmet, ignore three calls that it's arrived, then buy elsewhere because they couldn't find a park!
Who blame us because importers don't order enough stock.
Who expect to try on clothes when they reek like aged goats on heat.

And that was just this mornings effort.

Scouse
14th October 2006, 16:35
Who expect to try on clothes when they reek like aged goats on heat.

And that was just this mornings effort.Ah but theres nothing like a bit of aged Goat Curry the hotter the better

Lou Girardin
14th October 2006, 16:50
Ah but theres nothing like a bit of aged Goat Curry the hotter the better

If I can smell them from 2 metres away, they're not trying anything on except soap.

imdying
14th October 2006, 17:00
If I can smell them from 2 metres away, they're not trying anything on except soap.That's totally acceptable. People that come into my work are have body odour that would stun an elephant get distinctly different service from the other 99.999% of the population. I'm utterly thankful that it's only the 0.001% that hygiene is a foreign concept to.

dawnrazor
14th October 2006, 17:12
If I can smell them from 2 metres away, they're not trying anything on except soap.

so a simple "sorry mate, you reek like a kipper's armpit, go home and wash and you can try on the harley gear" ?

What about all the stuff you lent Big Dave?

Rooted? :buggerd:

Finn
14th October 2006, 18:08
If I can smell them from 2 metres away, they're not trying anything on except soap.

The down side of selling Harleys I guess.

SARGE
14th October 2006, 18:47
The down side of selling Harleys I guess.

isnt that kind a like the old axiom...


if you hang out with ugly stupid people.. its not hard to be the smartest and best looking

bane
14th October 2006, 19:13
Did the bike shops in Hamilton today - very impressed with Hamilton Motorcycles - friendly, helpful and they've taken me out of the bike hunting market. Well done!

good stuff Sue. Assuming a Duc? (apologies if the bike is common knowledge, have skimmed the thread)

Crasherfromwayback
15th October 2006, 02:30
Here's the other side of the coin.
'Customers' ( they only ever seem to suck down our coffee, never spend) who spill coffee over the; coffee machine, clothes, floor, bikes.
Who tip their full coffee cups into the water machines drip tray.
Who wreck zips on new clothes then hide it.
Who rip out liner retainers, then hide it.
Who try on every single size of helmet. (do they really not know if they're a small or XXXL?)
Who order an expensive helmet, ignore three calls that it's arrived, then buy elsewhere because they couldn't find a park!
Who blame us because importers don't order enough stock.
Who expect to try on clothes when they reek like aged goats on heat.

And that was just this mornings effort.

Have you been stealing my customers?
Seriously though, apart from theft nothing gets me wound up too much anymore. Makes the day slower and the smelly ones rancid.

After all, no matter how fickle or smelly, 'they' pay our wages.
Gotta love 'em all for that!

Str8 Jacket
15th October 2006, 02:33
Have you been stealing my customers?
Seriously though, apart from theft nothing gets me wound up too much anymore. Makes the day slower and the smelly ones rancid.

After all, no matter how fickle or smelly, 'they' pay our wages.
Gotta love 'em all for that!

Ah you put up with me when my bike took a little longer than expected and you were always really polite and happy when I saw you. Still are. Im getting my full in a couple of months and i'll defintaely be coming in to see you!

Str8 Jacket
15th October 2006, 02:37
Oh yeah, you even rang a left a message to see if I was alright when I wrote the GN off.... Sorry I didnt get back to you, but I was sooo embarrased!

Crasherfromwayback
15th October 2006, 02:42
Oh yeah, you even rang a left a message to see if I was alright when I wrote the GN off.... Sorry I didnt get back to you, but I was sooo embarrased!

Nothing to be embarrased about.....after 30 years of riding I'm still doing it!
Full licence? Alrighty Girl.....way to go!!!
You can now ride those demo bikes I've been drooling all over.
It is only drool....I promise.

Str8 Jacket
15th October 2006, 03:07
Nothing to be embarrased about.....after 30 years of riding I'm still doing it!
Full licence? Alrighty Girl.....way to go!!!
You can now ride those demo bikes I've been drooling all over.
It is only drool....I promise.

lol, im thinking if taking a few different 250's out first, just to get used to riding other bikes.... Then i'll be in :D

Lou Girardin
15th October 2006, 05:49
What about all the stuff you lent Big Dave?

Rooted? :buggerd:

Jeez that's cruel.
Dave actually passes the 2 metre sniff test