deleting programs?

[soundbeltfarm]

trying to install a new virus checker and it wont install because it keeps picking up my old one even though i uninstalled it.
how do i find the rest of the parts of the program to delete it.
i.ve tried using the search funtion and got a few parts of it .
how else do i completly find parts of the old program to delete them.

Cheers

[NighthawkNZ]

trying to install a new virus checker and it wont install because it keeps picking up my old one even though i uninstalled it.
how do i find the rest of the parts of the program to delete it.
i.ve tried using the search funtion and got a few parts of it .
how else do i completly find parts of the old program to delete them.


Do a registry scan and delete the bits and pieces (Make a backup before doing so...)

[The Pastor]

click on c drive

hit delete.

Sorted

[yod]

reboot to dos

c:/format c:

that should do it :laugh:

[Shadows]

I would reinstall the original program, then uninstall it correctly by using the add/remove program function in control panel.
Unless that is what you tried in the first place of course.

[Swoop]

What virus checker?
Norton?

[johnnyflash]

Not sure what version OS u are using ? nor the antivirus proggy you are trying to get rid of, but.. if u used the correct Uninstall Process from within Control Panel, you will need to reboot after u uninstal it, as parts load into memory on boot up.. so reboot then try loading new proggy..
Secondly if not unisntalled correctly then the advice earlier will help, reinstall it to its original locations, reboot it all... then use correct uninstall.
Thirdly, if all else fails, use REGEDIT to scan the registry for anything with the name of the program and delete it, BUT BE WARNED this is highly dangerous unless u know what u are doing...
The problem of not using the correct unstal process is that bits that are written into the Startup routine, and into Registry never get cleaned out properly...... anyway.. good luck....

[scracha]

Symantec/norton antivirus can be a complete beyatch to remove. If you've got the disks, try reinstalling it then removing. Failing that, there's a norton removal tool on the Symantec website.
http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument