Have I just blown up my hard-drive?

[Winter]

Oh noes!

If someone called jim (names changed to protect the stupid) happend to get a little muddled up and put 12v down the 5v line and 5v down the 12v line on his harddrive, would it ever work again?


:doh:

[Colapop]

Is it smoking? If so call Quitline...

[jrandom]

Probably. I'd imagine that HDD controller PCBs would have over-voltage protection.

The disk platters themselves will be just fine, so if the data is mission-critical, it'll be recoverable.

[steveb64]

Oh noes!

If someone called jim (names changed to protect the stupid) happend to get a little muddled up and put 12v down the 5v line and 5v down the 12v line on his harddrive, would it ever work again?


:doh:

Not if there was smoke coming out.... Hope you'd done a backup recently...
If you have critical info on the drive - you may be able to get the control board replaced... There are some computer forensic places that can recover data off pretty much anything... ...for a price!

Does it even spin up anymore?

[Winter]

Its an external sata drive.

When i put power into it, the power brick starts this mysterous clicking noise, and its status LED clicks on and off the the tune aswell.

When I remove the drive from the cage, and just power up the external adapter bit, this doesn't happen, so I'm inclined to think the drives magic smoke got out..

There was 100gig of music and some farking important photos on it.

[jrandom]

I'd imagine that you should be able to send the drive back to the manufacturer for servicing and a controller PCB replacement.

What brand is the drive?

[devnull]

Its an external sata drive.

When i put power into it, the power brick starts this mysterous clicking noise, and its status LED clicks on and off the the tune aswell.

When I remove the drive from the cage, and just power up the external adapter bit, this doesn't happen, so I'm inclined to think the drives magic smoke got out..

There was 100gig of music and some farking important photos on it.

You could always buy another drive of the same type and swap the controllers cards over

[Winter]

yeah, guess thats what I'll have to do.

Bugger!

[Winter]

I'd imagine that you should be able to send the drive back to the manufacturer for servicing and a controller PCB replacement.

What brand is the drive?

Its a Western Digital.

Does that mean I'll have to send it somewhere western America? eesh.

[jrandom]

Its a Western Digital.

Does that mean I'll have to send it somewhere western America? eesh.

I have no idea.

I'd get on the phone to a data recovery contractor or two and see what they say. (The Yellow Pages are your friend.) They'd be bound to have some good advice, or perhaps even a reasonable quote to sort it out for you.

[Winter]

I have no idea.

I'd get on the phone to a data recovery contractor or two and see what they say. (The Yellow Pages are your friend.) They'd be bound to have some good advice, or perhaps even a reasonable quote to sort it out for you.

Cheers mate, good to know what my options are.

[devnull]

Its a Western Digital.

Does that mean I'll have to send it somewhere western America? eesh.

Western Digital are pretty common... why not check Compulink, Gamma, or one of the other retail outlets to see if they have that model?

http://www.compulink.co.nz
http://www.gamma.co.nz

Swapping controller cards isn't a biggie...

Forensic recovery is also possible - there's an outfit in Shortland St in Auck that does that sort of work. It's not cheap though. They usually perform recovery and analysis for prosecutions, and for companies that need to recover high value data.
Can't recall the company name - they're in the Forsyth Barr building.

[homer]

Oh noes!

If someone called jim (names changed to protect the stupid) happend to get a little muddled up and put 12v down the 5v line and 5v down the 12v line on his harddrive, would it ever work again?


:doh:

do you have contents insurance?

Claim claim claim ......just wait till a storm or high winds
say the power did it
Thats why you pay insurance "isnt it"

[scracha]

http://www.trademe.co.nz/Computers/Peripherals/External-storage/External-hard-drives/auction-123272855.htm

Yes, it's a blatant plug.


Insurance won't pay for recovery, just the hard drive and associated labour to reinstall it. The excess won't make it worthwhile.

[homer]

well the thought was there

[Lias]

I'd imagine that you should be able to send the drive back to the manufacturer for servicing and a controller PCB replacement.

What brand is the drive?

Its a Western Digital.

Does that mean I'll have to send it somewhere western America? eesh.

No. The closest authorized Western Digital recovery partner is in Aussie.
http://www.ontrackdatarecovery.com.au/

There are other companies in NZ that do data recovery but arnt authrised WD agents. They should still be able to do it thou.
http://www.dtidata.co.nz/
http://datarecovery.co.nz/capabilities-hdd.html


You could always buy another drive of the same type and swap the controllers cards over

You have to get the exact same model drive for this to work. If the drive isnt damn near brand new your probably SoL with this method.

What it comes down too is how much do you want that data back? Are the photos priceless? Because any sort of professional data recovery is likely to start at about NZD$1000