Why should I give warranty in private sale when buyer did not want to pay for it?

[Conquiztador]

So here is the scenario: I sold a small bike to a chap. I had a set price and told him that, as I am decent and I try to get all bikes to a standard so that I would buy them my self for the price, the price included a "back to me" warranty for any major issues he would have in a 1 - 2 months time.

He did not want to pay my price, but came up with the idea that if I sold it cheeper he would sort any issues out him self. Reluctlantly I agreed. And after he had been to my place and had a test ride he happily picked her up and paid.

Yep, you guessed it... 2 weeks later I am contacted and he has a problem. He recognises the fact that he did not pay the extra money, but asks if I would still be prepared to sort it out, as he is not up to it. After clearly explaining that this would have been covered if he had paid the extra money I agree to have a look.

The bike turns up and I have a look. First I notice is that the tank is empty...reason it does not start! But there is also another problem. I fix it and she now runs sweet. The bits I used I would have sold s/h for about $50. I spent 4 hours sorting her out.

I contact him and say: "All sorted. Cost you $80". He is not happy, recon I should have fixed for free!!

I give him the comparison about a theft insurance, where you are offered one but decide not to take it. Then when you have the item stolen you can hardly go back to the insurance company and say: "Hey, I had it stolen, I now want a replacement as you offered the insurance, but I refused..."

He has not been back to pick her up yet, but I am wondering what the outcome will be?

As it was a private sale there is no Consumers Guarantee Act etc. that covers it. Just me being a decent sort of guy.

Comments?

[Nagash]

You're way too nice.

If he specifically turned down this warrenty thing I wouldn't of even considered helping him in the slightest.

To me, this guy sounds like a tight, unknowledgeable twit who's a bit short on cash so is trying to skimp every penny he can.

Can't think of how you could legally sort the issue.. but I wouldn't drop that $80 charge.

[ital916]

Thats a toughy mate, sounds like your definitely a decent guy for doing that but it's always best to get something in writing aye. Im pretty sure you cannot withhold the bike from him as it was only a verbal agreement between the both of you and no evidence of him agreeing to pay you. If he had any morals he would pay you back for the work you did. If not just remove the parts from the bike that you put on and tell him to push it home.

[AllanB]

He sounds like a right knob - you on the other hand sound like a decent chap.

Appears fairly clear cut to me - purchased with no warranty and he requested that you fix it. It would be unreasonable to expect you to fix it for free and you certainly have not charged market rates for 4 hours work!

As above if he is not prepared to pay, drain the tank, remove the parts and tell him he can purchase them off you for $120 and fit them himself :devil2:

[Conquiztador]

I am not too worried. More a principle issue. And yes, the outcomes are only two as far as I see it:
- Pay the $80 and phuck off. Or:
- Pay me nothing, I take the bits off and he can phuck off.

If he pays the $80 I could consider to help him in the future. After agreeing on a repair cost. The warranty offer has expired far as I am concerned.

EDIT: I like the "sell him the bits" idea.

[boomer]

fit for purpose..??

[Coyote]

Did he expect you to fill it with petrol?

[Conquiztador]

Did he expect you to fill it with petrol?

Hmmm... forgot re that. But only put in a litre. So should probably charge $81.85...

[Coyote]

Hmmm... forgot re that. But only put in a litre. So should probably charge $81.85...
Should also charge fuel used to go get that fuel, and labour in doing so.

He's obviously a muppet if he needs filling the tank to be 'fixed'. Just do the minimum to get him away from you.

[Nasty]

Always pays to sell and get signed a As is where is type thing .. eliminates any shit .. I think the guy is being a pratt!

[Grub]

He has not been back to pick her up yet, but I am wondering what the outcome will be?

Ahhh ... then you are in the primo position. I believe that you can retain the bike until full payment is received for parts and labour. You can also go onto the Ministry of Justice's web site and register a Lien on it.

The KBers here who run mechnicing businesses will be able to tell you more about how it works. I do know that you don't have to be a "company" to retain goods in this manner.

[barty5]

what a cock had simalar prob with customer while we were fixin their car had my load car and came back whenit got low on gas and thought i was going to pay for the gas they were usin while their car was being fix took a while to explain that if their car wasnt being fixed who the fuck was going to be paying for the gas they stuck in theai own car sadly poor little rich kid rply was mum and dad usally pay for you can guess my answer.
tell the guy here are your keys you can have them back when you pay the account once you give him the keys you have no come back at all this i have learnt the hard way as well

[White trash]

what a cock had simalar prob with customer while we were fixin their car had my load car and came back whenit got low on gas and thought i was going to pay for the gas they were usin while their car was being fix took a while to explain that if their car wasnt being fixed who the fuck was going to be paying for the gas they stuck in theai own car sadly poor little rich kid rply was mum and dad usally pay for you can guess my answer.
tell the guy here are your keys you can have them back when you pay the account once you give him the keys you have no come back at all this i have learnt the hard way as well
Dude! You ever heard of the "shift" key and a little known theory called "puncuation"?

I think I aggree with what you're trying to say though. Maybe.

[JimO]

:first:your a good bastard

[Big Dog]

If he is not happy with you help him out solution charge him the full $65 an hour that your average bike shop does.

[PrincessBandit]

What ever you decide to do it needs to be an arrangement that, at the end of the day, you can be happy with. i.e. if you decide to continue going the extra distance for this guy and he continues to be a prat then you've gone into it eyes wide open. I think you sound extremely nice and living out the principle that ideally we treat others as we'd like them to treat us. Unfortunately lots of people only want that to be a one-way street (with them as the sole benefactors!). It's a precendent you can use for other purchasers who decline the warranty offer - either insist on it or stick to your guns about not doing extra work if they come back. As long as you sold the item in working order I don't see how they can remotely come back whinging. Caveat emptor???

[JimO]

having thought about it i would say the easiest thing to do would be to give him the bike back forget about the $$ and tell him not to darken your doorstep again is the grief worth it for $80 he may be shamed into paying

[P38]

So here is the scenario: I sold a small bike to a chap. I had a set price and told him that, as I am decent and I try to get all bikes to a standard so that I would buy them my self for the price, the price included a "back to me" warranty for any major issues he would have in a 1 - 2 months time.

He did not want to pay my price, but came up with the idea that if I sold it cheeper he would sort any issues out him self. Reluctlantly I agreed. And after he had been to my place and had a test ride he happily picked her up and paid.

Yep, you guessed it... 2 weeks later I am contacted and he has a problem. He recognises the fact that he did not pay the extra money, but asks if I would still be prepared to sort it out, as he is not up to it. After clearly explaining that this would have been covered if he had paid the extra money I agree to have a look.

The bike turns up and I have a look. First I notice is that the tank is empty...reason it does not start! But there is also another problem. I fix it and she now runs sweet. The bits I used I would have sold s/h for about $50. I spent 4 hours sorting her out.

I contact him and say: "All sorted. Cost you $80". He is not happy, recon I should have fixed for free!!

I give him the comparison about a theft insurance, where you are offered one but decide not to take it. Then when you have the item stolen you can hardly go back to the insurance company and say: "Hey, I had it stolen, I now want a replacement as you offered the insurance, but I refused..."

He has not been back to pick her up yet, but I am wondering what the outcome will be?

As it was a private sale there is no Consumers Guarantee Act etc. that covers it. Just me being a decent sort of guy.

Comments?

Park it safely in your shed.
Send him a registered letter outlining your original contract and the cost of the repairs and include the daily cost of storage.

Advise him that you will be forced to sell it to recoup your costs if he does not pay within a reasonable amount of time.

And stop being so "Fu*ken NICE"!!!

[Conquiztador]

And stop being so "Fu*ken NICE"!!!

Lol. Not always been this Fu*ken nice...

OK, so now I have heard back from him. He had this to say:
He reconed that I should have had the issues sorted before I sold the bike to him! He also tells me that he only got 14 days use outta it before he had the problem. He does not have the $$'s to pay the $80.

So he wanted me to give him the money back and keep the bike...right.

When that went down like a led balloon with me his second option was for me to sell the bike again and take the $80 from the sale price and give him the rest...right.

In the end he agreed to try and find the $80 and come to pick her up. So I will keep her here and wait for the $$'s. Once that is done I will wash my hands from this and move on.

And perhaps there is merit in a piece of paper stating:

We both agree that this bike XXXX S/N XXXXX is sold on a AIWI scenario.

Need to consider that.

[Conquiztador]

having thought about it i would say the easiest thing to do would be to give him the bike back forget about the $$ and tell him not to darken your doorstep again is the grief worth it for $80 he may be shamed into paying

Did cross my mind. But I just hate to be :buggerd: and agreeing to it...

[Conquiztador]

fit for purpose..??

The purpose: To get from A to B and back once a day (From home to work and back). When in working condition it does this well. (Functioned for 14 days w/o a problem).

[crazybigal]

people like that get on my tits!!!
want everything for nothing!! you should have told the muppet to bugger off!
empty tank? is this guy for real???
your way too nice mate.

[boomer]

The purpose: To get from A to B and back once a day (From home to work and back). When in working condition it does this well. (Functioned for 14 days w/o a problem).

I know the purpose and so did he by the looks of things. The problem is how fit it was or .... in this case wasn't for that purpose.


Still.. there's one born every minute; it just seems that two came together on this occasion :dodge:

[Conquiztador]

I know the purpose and so did he by the looks of things. The problem is how fit it was or .... in this case wasn't for that purpose.


Still.. there's one born every minute; it just seems that two came together on this occasion :dodge:

Interesting look at the issue. This is why I include a warranty in the price, just in case something unforseen goes wrong. But this guy did not want the warranty, he wanted to save that cost and was confident he could fix anything him self.

And after all, he bought a s/h bike with s/h bike issues. If he expected to get a bike that acts like a new one, then he should have purchased a new one. Well, that is how I look at it. Any s/h bikes (or cages) I have purchased (actually never bought a new one in my whole life...) I take the full responsibility after I have paid and she is mine. In particular when purchased from a private person.

And just remind me who you are when you one day come knocking on my door wanting to buy a bike, so that I can provide you with the right reply. ;)

[sidecar bob]

The guy is clearly a broken ass, Usually people with no money try that shit on,
Tell him the bill is $180, but seeing as youre such a good cunt he can have it for $100, & if he argues, up it goes back to $180

[YellowDog]

So here is the scenario: I sold a small bike to a chap. I had a set price and told him that, as I am decent and I try to get all bikes to a standard so that I would buy them my self for the price, the price included a "back to me" warranty for any major issues he would have in a 1 - 2 months time.

He did not want to pay my price, but came up with the idea that if I sold it cheeper he would sort any issues out him self. Reluctlantly I agreed. And after he had been to my place and had a test ride he happily picked her up and paid.

Yep, you guessed it... 2 weeks later I am contacted and he has a problem. He recognises the fact that he did not pay the extra money, but asks if I would still be prepared to sort it out, as he is not up to it. After clearly explaining that this would have been covered if he had paid the extra money I agree to have a look.

The bike turns up and I have a look. First I notice is that the tank is empty...reason it does not start! But there is also another problem. I fix it and she now runs sweet. The bits I used I would have sold s/h for about $50. I spent 4 hours sorting her out.

I contact him and say: "All sorted. Cost you $80". He is not happy, recon I should have fixed for free!!

I give him the comparison about a theft insurance, where you are offered one but decide not to take it. Then when you have the item stolen you can hardly go back to the insurance company and say: "Hey, I had it stolen, I now want a replacement as you offered the insurance, but I refused..."

He has not been back to pick her up yet, but I am wondering what the outcome will be?

As it was a private sale there is no Consumers Guarantee Act etc. that covers it. Just me being a decent sort of guy.

Comments?
You are a very decent guy and if what you have described is correct, you should tell this piss taker to pay up or you will take your parts back. 4 Hours labour, petrol, and parts. He's having a laugh at your expense.

[scracha]

You've given this guy a better service than most car and motorcycle dealers. Tell him if he wants more help he can go forth and multiply.

[Conquiztador]

Right. It is all sorted.

After a few beers and some thinking I came to the conclusion jimjim came to. (Yeah I know...) He is a young guy with young mates. He clearly felt I was ripping him off. And there is always a big chance it will escalate. And I am too old for that sheit. (Been there done that when younger).

So I rang him up and told him to come and pick it up and not to bother me again.

He turns up with his dad (I assume), they loaded the bike up and he says: "Have a good un"... So sorry jimjim, he did obviously not read your suggestion. But I was never expecting it anyhow.

So he is outta my hair and life goes on.

But there is always a lesson (or two) in everything:
- The AIWI stands out here clearly.
- A note signed by both agreeing on what the sale includes is on the agenda.
- Also in writing that the buyer had an opportunity to see the bike and is happy with what he buys is worth considering.
- Estimated repair price BEFORE work is started and agreed upon is a must.

[P38]

Right. It is all sorted.

After a few beers and some thinking I came to the conclusion jimjim came to. (Yeah I know...) He is a young guy with young mates. He clearly felt I was ripping him off. And there is always a big chance it will escalate. And I am too old for that sheit. (Been there done that when younger).

So I rang him up and told him to come and pick it up and not to bother me again.

He turns up with his dad (I assume), they loaded the bike up and he says: "Have a good un"... So sorry jimjim, he did obviously not read your suggestion. But I was never expecting it anyhow.

So he is outta my hair and life goes on.

But there is always a lesson (or two) in everything:
- The AIWI stands out here clearly.
- A note signed by both agreeing on what the sale includes is on the agenda.
- Also in writing that the buyer had an opportunity to see the bike and is happy with what he buys is worth considering.
- Estimated repair price BEFORE work is started and agreed upon is a must.

Too Bloody Nice!

The little shit probally dont even know how good a deal he got.

[Conquiztador]

Too Bloody Nice!

The little shit probally dont even know how good a deal he got.

Yep, agree. But I can easily live with my decision.

And here a little story: My sister-in-law used to work in a restaurant many years ago. She told me stories regarding what happened in the kitchen to peoples free replacement meals who complained and requested a new one... (No, you do not want to know). Let me just tell you that I have never complained about a meal in a restaurant again. Ever!! In fact I have a very respectful attitude towards anyone in the service industry who is able to touch anything that is mine when I am not able to keep an eye on them...

[Headbanger]

People suck.

I had my own business for a couple of years, People tried all that sort of crap on me constantly, Every day was wading through crap from people who didn't want to pay.

And I'm a big ugly grumpy fucker....on a good day.

Anyhow, I think you went above and beyond the call of duty.

[P38]

Yep, agree. But I can easily live with my decision.

Good on Ya!


And here a little story: My sister-in-law used to work in a restaurant many years ago. She told me stories regarding what happened in the kitchen to peoples free replacement meals who complained and requested a new one... (No, you do not want to know). Let me just tell you that I have never complained about a meal in a restaurant again. Ever!! In fact I have a very respectful attitude towards anyone in the service industry who is able to touch anything that is mine when I am not able to keep an eye on them...

I hear That!!!!

[shafty]

what a cock had simalar prob with customer while we were fixin their car had my load car and came back whenit got low on gas and thought i was going to pay for the gas they were usin while their car was being fix took a while to explain that if their car wasnt being fixed who the fuck was going to be paying for the gas they stuck in theai own car sadly poor little rich kid rply was mum and dad usally pay for you can guess my answer.
tell the guy here are your keys you can have them back when you pay the account once you give him the keys you have no come back at all this i have learnt the hard way as well

Unbelievable Mate - what a 'kin dork your customer was

[Conquiztador]

Got contacted today by the buyer. They now have a new problem. Recon that they have lost compression (It is a 2 stroke). And they want the money back or: " If we do not hear from you by the 22nd February 2008 we will take further steps to ensure that this matter is corrected expeditiously"

Well, they heard from me. Told them it is now their problem and "All the best"

[Tank]

Got contacted today by the buyer. They now have a new problem. Recon that they have lost compression (It is a 2 stroke). And they want the money back or: " If we do not hear from you by the 22nd February 2008 we will take further steps to ensure that this matter is corrected expeditiously"

Well, they heard from me. Told them it is now their problem and "All the best"

LMAO - a guy who cannot afford $80 is going to take you to the cleaners.

They have put it in writing - so its not a knock on the door at 2am that you should expect.

More like a 1/2 hearted threat of a legal argument that they cannot win.

pfft - fucking with dipshits like this is just fun if you ask me.

[Tank]

From the min of consumer affairs:

The Consumer Guarantees Act does not apply to vehicles sold by a private person. This means that there are no legal guarantees about quality with this type of sale.

Apparently their only comeback is the Contractual Remedies Act.

It only works if they can show that:


you were persuaded to buy the vehicle by what the seller said, and
what the seller said was untrue, and
the seller’s false statements have caused you to lose money - eg, by having to pay to repair the engine when the seller told you it was in excellent condition
.
Compensation from the seller would be based on the difference between what the vehicle is actually worth and what it would have been worth if the seller’s statements about the vehicle had been true.

this will cost them too much (most certainly more than the $80 he cannot afford), and given that you offered a warrenty (declined) and sold it on a as is where is basis.

they are shit out of luck.

[gijoe1313]

Sheesh, next they will be wanting a top end and bottom end rebuild due to it blowing up and also a free 44 gallon drum of two stroke oil! :oi-grr:

Ferk'n idiots, they sound like the sort of bikers who shouldnae be a biker och ay th'noo! :jerry:

[jcupit69]

Too nice, the fact it was out of petrol it sounds like the guy was lucky your a nice guy too!!!!
The guy should be made aware of how much he could have paid elsewere to get it fixed and how as he chose not to pay for the warrenty, he isnt entitled to anything for free!!!! If he'd have paid the extra money i might feel sorry for him....might!?!?

Ran out of petrol was why it wouldnt start....what a fukwit :bash:

[ManDownUnder]

LOL He no want warrantee = he no get support...

"Would you help fix it anyway"
"... err... no. You specificalyl said you don't want me to - so I'm not"

Have a nice day!

[FROSTY]

WELCOLM TO MY WORLD--WONT YOU COME ON IN?
Dude sorry I deal with that kinda crap every day.
My advice is learn from this experience. You have your price stick to ya guns right from the get go.
I can tell you literally 100's of stories much the same
Latest is from a customer threatening court action as I sold an unsafe vehicle. His brake disks are fucked.
on the surface fair nuff -Im not interested in selling dangerous vehicles.-Ill sort it out
BUT THEN--turns out hes done 10000km in the vehicle. Turns ou that the brake pads must have been coming up for renewal when I sold it-It passed a testing station wof.
It wore its pads till the wear markers were screaming -that diddnt stop him he carried on driving till the pads were down to the metal--STILL he carried on driving -the pad backing plate on one end is half worn out--Ouhh I guess I best do something about it --but its ALL YOUR FAULT he tells me

[UberRhys]

Thats a toughy mate, sounds like your definitely a decent guy for doing that but it's always best to get something in writing aye. Im pretty sure you cannot withhold the bike from him as it was only a verbal agreement between the both of you and no evidence of him agreeing to pay you.

Bollocks, you had a verbal agreement and he has shown that he has agreeded to having the work done by leaving the bike in your care.

What ever you do, don't give him the keys! Once he has the keys you will have no recourse to get payment. Keep it secure and start charging him for storage like any self respecting tow-truck firm. lol...


He sounds like a right knob - you on the other hand sound like a decent chap.

Appears fairly clear cut to me - purchased with no warranty and he requested that you fix it. It would be unreasonable to expect you to fix it for free and you certainly have not charged market rates for 4 hours work!

As above if he is not prepared to pay, drain the tank, remove the parts and tell him he can purchase them off you for $120 and fit them himself :devil2:

Do it! Make the muppet come clean.


The guy is clearly a broken ass, Usually people with no money try that shit on,
Tell him the bill is $180, but seeing as youre such a good cunt he can have it for $100, & if he argues, up it goes back to $180

You could try this on, but it sounds like getting anything from him is going to be difficult. Personally I would keep to the original price, but start charging him for storage etc... and then use that as a bargaining tool.

[UberRhys]

Got contacted today by the buyer. They now have a new problem. Recon that they have lost compression (It is a 2 stroke). And they want the money back or: " If we do not hear from you by the 22nd February 2008 we will take further steps to ensure that this matter is corrected expeditiously"

Well, they heard from me. Told them it is now their problem and "All the best"

Hehehe... And the saga continues... What basis do they have to say that it has lost compression? Did they test it before and after? As for the threats, can you see them getting a lawyer involved which will cost a bucket-load of cash - 9/10 times I think not. He probably just rang 95bFM and spoke to Law Line (gave a 1 sided story or something) and now his head is full law-talking-type words...

[Conquiztador]

A quote from their email: "Given the continual problems we have experienced we decided to get another mechanic to have look at the bike. It appears that the bike has no compression! Compression is something that reduces over the lifetime of a machine - our mechanic is very sure that this bike would have had VERY little life left in it when we brought it off you."

It started well. It run well. It has a separate oil tank...

[avgas]

You are covered by consumer gurantee's act
7 days is the longest period, and he exceeded that.
I suggest you give the guy his money back - tell him to fuck off, sell it to someone else.
No point in dealing with cocks - makes you a gay man if you do.

[P38]

Conquizator

Just ignore the Dumb Ass.

Sounds like his Mum n Dad were Siblings or Cousins.

Eventually he will go away.

If he shows up on ya front door step physically escort him off the property.:yeah:

an


Stop Being So Bloody Nice!!!

[Steve Gauge]

yeah sounds like a 17 year old kid 2 strokes loose compression all the time specially when you run them out of gas all the time , dont agree to any of his demands your mistake was fixing in the first place , after that this guys thinks he has alife time warranty , and he still calls you an arse hole , you are being way to nice , tell him to piss off

[Conquiztador]

You are covered by consumer gurantee's act
7 days is the longest period, and he exceeded that.
I suggest you give the guy his money back - tell him to fuck off, sell it to someone else.
No point in dealing with cocks - makes you a gay man if you do.

I don't want it back. And with the "no compression" problem, no idea what he's done to it.

[Conquiztador]

yeah sounds like a 17 year old kid 2 strokes loose compression all the time specially when you run them out of gas all the time , dont agree to any of his demands your mistake was fixing in the first place , after that this guys thinks he has alife time warranty , and he still calls you an arse hole , you are being way to nice , tell him to piss off

He now has called in the troops. He now has his mum on the case.

[ynot slow]

Have a similar situation for a lady at work,her daughter sold her vehicle with rego,wof etc and as is,the tossers that bought it have just gone for a new wof,and have a list of things to fix now want their money back,albeit the wof was 4 mths old or so.

The new owners say it shouldn't have had a wof according to their source,and have gone to small claims about it,silly thing was the wof was issued by the girls fathers' garage,but he had an independant mechanic go through with him as well,and if it was dodgy wouldn't risk his wof certificate.
I told her the wof is really only applicable at the time it was inspected,so down the track bushes,brakes etc can wear out.

As stated case of buyer beware,and two strokes need oil eh.

[breakaway]

I fucking hate shit like this.

I just had some douchebag buy a computer part from me on trademe. I get an e-mail a week later, saying "Can I get a refund, this part is not compatible with my computer".

Who's fucking fault is that? God dammit. He should have checked if it fits before he bought it. I had clear information about said part in the auction and had a large clear photo. Thing is, I'm fucked, because if I'd don't give him his money back he'll probably retaliate with a negative feedback.

Shit like this really rages me up.

[Conquiztador]

I fucking hate shit like this.

I just had some douchebag buy a computer part from me on trademe. I get an e-mail a week later, saying "Can I get a refund, this part is not compatible with my computer".

Who's fucking fault is that? God dammit. He should have checked if it fits before he bought it. I had clear information about said part in the auction and had a large clear photo. Thing is, I'm fucked, because if I'd don't give him his money back he'll probably retaliate with a negative feedback.

Shit like this really rages me up.

People get too worked up re negative feedback on TM. A clear explanation re what happened is all that is needed where you can post the comment to his/her feedback. And the red rep he will get will tell others what he is like. Too much of the "I am not telling the truth as I will get a red rep" there for the feedback system to work. And in any case, sounds like TM is to follow e-bay and stop negative feedback anyhow.

[barty5]

Have a similar situation for a lady at work,her daughter sold her vehicle with rego,wof etc and as is,the tossers that bought it have just gone for a new wof,and have a list of things to fix now want their money back,albeit the wof was 4 mths old or so.

The new owners say it shouldn't have had a wof according to their source,and have gone to small claims about it,silly thing was the wof was issued by the girls fathers' garage,but he had an independant mechanic go through with him as well,and if it was dodgy wouldn't risk his wof certificate.
I told her the wof is really only applicable at the time it was inspected,so down the track bushes,brakes etc can wear out.

As stated case of buyer beware,and two strokes need oil eh.

The issuing of the wof is up to the person you is writing it out at the time we et it all the time you can take a car to a testing station and pass drive straight down the road and fail people miss things all the time or are happy to over look them or shouldnt be doing them in the first place just check out half the boy racer vehicles around.

[avgas]

I don't want it back. And with the "no compression" problem, no idea what he's done to it.
Well if he can run it out of gas - he's prob run it out of oil.
the rings are prob fine shavings now

[breakaway]

People get too worked up re negative feedback on TM. A clear explanation re what happened is all that is needed where you can post the comment to his/her feedback. And the red rep he will get will tell others what he is like. Too much of the "I am not telling the truth as I will get a red rep" there for the feedback system to work. And in any case, sounds like TM is to follow e-bay and stop negative feedback anyhow.

Nah man, that eBay system works like this: Only the buyer can't get negative feedback. The Buyer is still free to PLACE negative feedback, meaning I'd be shagged. I just bit the bullet and offered a refund. Don't have it in me to spend hours writing out butter-up emails to him and trademe :calm::calm::calm::calm:

[Patrick]

Got contacted today by the buyer. They now have a new problem. Recon that they have lost compression (It is a 2 stroke). And they want the money back or: " If we do not hear from you by the 22nd February 2008 we will take further steps to ensure that this matter is corrected expeditiously"

Well, they heard from me. Told them it is now their problem and "All the best"

Two weeks worth of trouble free commuting, and HE breaks it..... HE runs it out of gas? HE runs it out of oil? And it is your problem because....????


I don't want it back. And with the "no compression" problem, no idea what he's done to it.

And that right there is the problem. What has HE done to it in the two weeks he had it? Fanging it with little to no oil perhaps?


Well if he can run it out of gas - he's prob run it out of oil.
the rings are prob fine shavings now

Just as above, IMO..... He can take you to small claims court, but warranty offered and declined, he used it for two weeks trouble free, you fixed one problem coz you're a good bugger (and stored it for free...!!) and now he has ring pieced it again?

His Mummy and Daddy need a reality check...

I would reply to his "Letter with big words" in plain English, pointing out the warranty offer, how it was declined, (making it an as is where is sale) how he has thrashed it for 2 weeks and has made it develop a problem himself, which you fixed for free after he argued about it (even though you clearly had no obligation to do so whatsoever), then he has thrashed it again. Start documenting just in case it does end up in small claims court.

[faredce]

dont back down mate...great insurance analegy thats exactly whats happening u have now fixed it u owed him no favours he cannot expect that you would happily fix it for free he must be dreaming, considering he made u lower ur price.

hang tight. assert urself mate
she'll be right

[JimBob]

A quote from their email: "Given the continual problems we have experienced we decided to get another mechanic to have look at the bike. "It appears that the bike has no compression! Compression is something that reduces over the lifetime of a machine - our mechanic is very sure that this bike would have had VERY little life left in it when we brought it off you."

It started well. It run well. It has a separate oil tank...

As long as you didnt make misleading statements like "this will last you years mate" you have nothing to worry about. They tested it, they made the decision to purchase.
This crew is trying it on
You did make the whole thing more complicated than it needed to be by offering a warranty for 1-2 mths. Makes it all too airy fairy. Turns into he said she said.
Keep it simple and never promise anything!

Email them back and request a copy of the mechanics report.
Also request that the qualifications, experience and contact details of the mechanic oops 'Motorcycle Technician', be included.
Stick to your guns, they own it, its their problem.
good luck
The only warranty I have ever offered is an outa sight warranty.
When its outa sight its outa warranty.

[Conquiztador]

Yep. I have in the last years sold a few bikes. I have purchased them cheap, spent some hours and bits getting them working and then sold them. I have got them to a stage where, if I was looking for one of them, would be happy to pay the asking price. And I have also made sure that they are decent.

But when you sell a few, there is always the chance that one develops a problem. We are talking about s/h bikes here. But I have always told the buyer that "hey, pay the asking price and if something major goes wrong inside a month or so, I sort it". Only have had this happen once in 4 years and sorted it. As I try to make sure the bikes are ok.

I always tell the buyer that the "back to me" warranty is in place for the asking price. And most take it and pay up.

In this case it did not work out.

So after this one I will have to reconsider my way of doing things. Shit, the only thing they would have had to do is to say: "Hey, we fucked up, any chance you can help us please? I bring a JD around"...

[FruitLooPs]

Tell the prat to get a workshop manual and get to work :lol:

17, didn't fill it with gas. Bet you anything it's been strung out from cold and probably out of oil too. If he doesn't have $80 for the repairs you made he sure as shite doesn't have $80 for some good 2T oil. Gotta explain 2-strokes, especially to first time owners.

What was the bike out of interest?

What a crock sure you lose compression slowly over the life of the bike but not from running well and selling to no compression in a week, thats got breakage/misuse all over it. :2guns:

Besides, if he had any gumption at all he would've done or requested a compression test before purchase. Buyer beware..