Went to pick up tyre, told to come back Monday. Mildly annoyed. [Archive]

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Steam

9th February 2008, 11:51

Well that's my plans for the weekend down the drain.

Made an appointment to get tyres changed.
Dropped wheels off.
"Will they be ready by closing today?"
Yep definitely mate, come in at lunchtime and pick em up.

Came in at lunchtime after driving an hour to get them.
Tyres not ready. Sitting beside the changing machine.
Ah sorry mate, got a bit distracted, can you come back monday?
"I don't really have a choice about that, do I now."
ARG!

On the scale of annoying things, that's about a 3 out of 10. But still, annoying.
What do I do with my weekend now?

Headbanger

9th February 2008, 11:58

Chase pussy.

jrandom

9th February 2008, 12:06

Subike

9th February 2008, 12:18

"No, I fuckin' can't come back Monday, you lazy cunt. I'll just sit here now and watch you fit the tyres, shall I?"

Works every time.

:yes:

Surprised you didn't just say that, to be honest...

:confused:

Agree put them on the spot and demand the work is done
You asked if they could do it and what time they would have it done by
You are within your rights to demand the work is done to THEIR qoute!

Bren

9th February 2008, 12:18

Well man, bad service means next time ya go somewhere else...is there another place to go in dunners?

on a side note steam...there was a good doco on last night about trains

scracha

9th February 2008, 12:24

Obviously you'll be naming and shaming the shop once your tyres have been done on Monday?

oldrider

9th February 2008, 12:44

Have to agree Steam, you are failing us all when you let bad service go unchallenged.

They fucked you around and spoiled your weekend so make sure that they have to wait (appropriately) for your money!

Make them :sweatdrop for it but make sure they understand "WHY". :yes: Cheers John.

fredie

9th February 2008, 12:51

thats fucked up service . i rang my yamaha shop this morning 9am arsk i bring front wheel and a new tyre i have .over too shop too change . what time is the latest .he said 11.45am .ok i went too shop 10.30am left tyre. wheel .they started doing it within 5 mins . so i went an got a coffee .came back 11am picked up wheel with new tyre . THATS SERVICE WITH A SMILE .:devil2:IF I WAS U I WOULD HAVE WAITED FOR THEM TOO START CHANGOING THE TYRES before leaving shop FOR FUCKES IT ONLY TAKES 5 MINS TOO CHANGE A TYRE :pinch:

Iggy

9th February 2008, 13:01

I would demand to see the manager and tell the prick that you will only pay half for the shoddy service and will tell the next 10 poeple about the business.
You are within your rights as went to a restuarant years ago and waited nearly an hour for our first entree!!! At the end saw manager and agreed to pay for half of full meal. It works.
Cheers Iggy:rockon:

PirateJafa

9th February 2008, 13:23

Could be worse - I chap I know went into a shop with his FZR and they they put a rear tyre on his front wheel - with the tread the wrong way to boot!

Still, after putting 8,000km on it, they gave him a new front tyre for free next time he went in to get a set. :P

barty5

9th February 2008, 13:24

shit sitting beside the machine not like it would have taken them that long to do while you waited not like they were doing them by hand. hell i would have sat waited dont forget to take out the cost of extra fuel and time for havin to go back.

Nagash

9th February 2008, 13:26

JimO

9th February 2008, 14:15

MCR was it??

MGST

9th February 2008, 14:29

"No, I fuckin' can't come back Monday, you lazy cunt. I'll just sit here now and watch you fit the tyres, shall I?"

:yes:

:confused:

Exactly.

Green bling to you Mr jrandom.

Steam

9th February 2008, 14:53

MCR was it??

Er... I didn't want to say, but now two people have asked me if it was them. Yes, it was.
Do they make a habit of this kind of thing?
I'm just newly back in Dunners, what's the best shop to use?

AllanB

9th February 2008, 15:08

I'd have told him - "fine I'll be back Monday - what discount are you going to give me?"

After all your time has a value as well.

In fact phone first on Monday before you go there - if they are not going to give you a discount, take your business somewhere else.

White trash

9th February 2008, 16:07

oldrider

9th February 2008, 16:24

It's funny, but when I lived in Dunners (and this is alot of years ago) MCR was a two bit fucken wreckers full of absolute filthy, half saleable shit.

Who the hell issued them with a dealership certificate?

That's so true WT but I have been hearing a few good things about them lately!

So much so that I was even going to make it my business to call in and have a look around their shop next time I am in Dunedin.

This is disappointing, maybe there is more to it than Steam is letting on. :Pokey:

You are not being naughty here are you Steam? :spanking: John.

Steam

9th February 2008, 16:53

You are not being naughty here are you Steam?

No no, I didn't want to name them at all really. I'm not really annoyed, I'm just mildly annoyed. It was a boring Saturday afternoon at home, so there was nothing better to do except post about it.
The devil makes work for idle hands.

I too had heard MCR is good.
I just bought a helmet from them and it was at least 20% cheaper there than at a nearby competing dealership,
and they have free ride-on video games.
And they have interested volunteer people hanging around their workshop, that speaks well for their attitude, that they are willing to accept inconvenience to spread knowledge.

JimO

9th February 2008, 16:55

It's funny, but when I lived in Dunners (and this is alot of years ago) MCR was a two bit fucken wreckers full of absolute filthy, half saleable shit.

Who the hell issued them with a dealership certificate?

they now have probably the largest bike showroom and workshop space in town are agents for Yamaha, MV Agusta, Cagiva, PGo, SYm, Gas Gas, Vespa probably have dunedins best collection of ducatis, and lots of other bikes and have a dyno i have had a few dealings with them over the last year and have found them to be pretty good but i feel they suffer a bit from their success as in everybody wants it now and they perhaps are to busy to make everyone happy.........a mate went to the honda dealer looking for something for his sons 85 250 road bike and was told........fuck off thats pre war.......Rics a good guy and im shure if you mention the fuck up with the tyres he will at least apologise. Did you have a look out the back there has to be over a hundred bikes out there

JimO

9th February 2008, 17:00

and a couple of times i have been looking for bits for my boys 250 have been steered into the parts bins from the wreckers and told to go for it...its not only bike shops either my boat is where i parked it on thursday for a service not even looked at although i was told ...we will get right on to it

Mr. Peanut

9th February 2008, 17:51

omg mildly annoyedness. htfu and why do we care? kthxbye.

Steam

9th February 2008, 18:01

omg mildly annoyedness. htfu and why do we care? kthxbye.

I luv it wn u txt drty 2me, wnna fk?

Delphinus

9th February 2008, 18:11

i have had a few dealings with them over the last year and have found them to be pretty good but i feel they suffer a bit from their success as in everybody wants it now and they perhaps are to busy to make everyone happy......
I deal with them for both my bikes, and they are always friendly, helpful, quick and well priced.
Although I tend to phone ahead an appointment, drop my bike in for a few days, and let them do it when they get the time over those few days.
Was talking to them, and they are definitely very busy, maybe too busy. Even with all the mechanics working back there.

Mr. Peanut

9th February 2008, 18:12

I luv it wn u txt drty 2me, wnna fk?

nt tht way inclind, mebe I put u onto my frd? kthxbye.

Blue Velvet

9th February 2008, 20:40

"No, I fuckin' can't come back Monday, you lazy cunt. I'll just sit here now and watch you fit the tyres, shall I?"

Yeah man. I mean they told you the job would be done. Fuck having no bike for the weekend.

Why'd you not insist it be done? Were they like really big, mean and scary?

Steam

9th February 2008, 20:48

Why'd you not insist it be done? Were they like really big, mean and scary?

I'm a delicate petal. I like to take the easy way of non-confrontation. I need to learn to be more of a hardarse.

Forest

9th February 2008, 22:15

From a customer service perspective, the worst thing you can do is create an expectation then not meet it.

gav

9th February 2008, 23:55

I'd be saying "No, Monday doesn't suit, mind if I use the tyre machine myself, at no charge then?" Then start using the machine ..... sure to get there attention!

pete376403

10th February 2008, 00:27

Take the tyres and wheels home and fit them yourself. It's a useful skill to know. You were able to get the wheels off the bike so you're not completely useless and you have some tools. Get some decent tyre levers and a rubber mallet and you should be good to go. When the tyres are on the rims bowl round to the nearest gas station to pumps them up - take some diluted washing up liquid to help the beads seat.
You save the fitting charge and if they are for the Kawi 250 - well it's not like not balancing them is going to be hyper critical.

The only time a dealer fits a tyre for me is if they do it for free (and thats not often these days)

skidMark

10th February 2008, 01:22

I'm a delicate petal. I like to take the easy way of non-confrontation. I need to learn to be more of a hardarse.

So, you are saying you are a fag?

AllanB

10th February 2008, 08:10

So, you are saying you are a fag?

Silly SkidMark

If he was a fag surley he would have a very hard arse by now!!!!!!!!!

SVboy

10th February 2008, 08:35

So, you are saying you are a fag?

You really are the wanker everyone says you are.

Steam

10th February 2008, 09:08

So, you are saying you are a fag?

Oh, I didn't know being shy made you gay.

I'd put you on ignore, but then I'd miss you making a fool of yourself every single day. The comedy-value of your profound ignorance and low intelligence are worth the annoyance of being randomly abused by you.
Every day you demonstrate another way in which I am glad I am not you.
Every day I log on to KB and see something you've posted, and I say "Thank god I'm not that dumb. And he doesn't even realise he's dumb!"

As shy as I am, it is nowhere near the sheer social-ineptness you show.
You really don't know what other people think of you, do you? It's not that you don't care - you obviously desperately care what others think - it's that you lack the insight to know what others are thinking.
Your brain has formed wrongly, or you were beaten or abused as a child and that has retarded your development. Did you mention Aspergers the other day?
Do you sometimes get the feeling that you can't really connect with people, and you often feel lonely, and that you don't really have any proper friends? That's because your brain works wrongly and you're fucked.

As bad as my life can get, I thank the gods of genetics and fate that I'm not as big a loser as you.

You'll die some day and not many people will really care. Some people will come to your funeral, but I don't think many people will be crying too hard.

Zuki Bandit

10th February 2008, 09:44

Jeebus Christ thats gotta piss you off:angry2: Some arseholes just think everyone will wait around and accept it. Best to loud and cranky!!!

Zuki Bandit

10th February 2008, 09:48

So, you are saying you are a fag?
skiddy, skiddy, skiddy, when will you learn!:oi-grr:

oldrider

10th February 2008, 10:21

skidMark claims full attention on yet another thread! How "stupid" is he? :confused: More confused than stupid perhaps!

One day we will all wake up and realise we have witnessed the birth of another....."Sue Bradford". :doh:

Headline of the future..."skidMark elected leader of the green party" :shifty:

Meanwhile......back to Steam's thread. :niceone: cheers John.

ynot slow

10th February 2008, 10:37

Bastard mate,as you said it was Saturday so asking if they could do it first was the way to go,as sometimes on a Saturday things come up,but surely when you arrived before closing time they could do it then.I'd expect it for free on Monday, and say to them here is an invoice for my time and travell costs if they charge you,if no charge I would ask for compensation anyway as a piss take,hell they might give you $40 mta vouchers or a store credit,if only to get you back next time.As for jumping up and down,all that does is piss them off.Should have asked for a bike for weekend,they would do it then lol.