Sucky sucky broadband

[scracha]

My [cough] Broadband sucks and has sucked since I moved here 12 months ago. My neighbour is 200m further away from the exchange and gets 7.3Mbps. I know this because I've fixed half the computers in this village. They're all getting at least 4Mbps. Unfortunately Telecon have hooked me up to the exchange in a different town (7.2Km away) so on a good day I get 0.3Mbps and have to restart the modem at least once a day. My previous ISP got nowhere with Telecom's wholesale dept. and my new ISP aren't getting any joy too. Any advice on what my next step should be would be appreciated. My porn takes far too long to download.

[coteesh]

a little off topic, but is there any ISP in New Zealand that has lax policies on the amount of data you can download per month? In Canada I would download 150 GB/month for about $60. Apparently that would cost $2000 using Telecon. Sorry for thread jack :(

[janno]

Well after moving back from Aus last year, the speeds that Telescum offers are positively snail like.

And the Aussie govt is complaining that their internet speeds are holding the nation's businesses back and something must be done AT ONCE!!

I'm on a perfectly good exchange by NZ standards and it's still really patchy. Effin TeleScuz.

[mynameis]

My [cough] Broadband sucks and has sucked since I moved here 12 months ago. My neighbour is 200m further away from the exchange and gets 7.3Mbps.

I know this because I've fixed half the computers in this village. They're all getting at least 4Mbps. Unfortunately Telecon have hooked me up to the exchange in a different town (7.2Km away) so on a good day I get 0.3Mbps and have to restart the modem at least once a day.

My previous ISP got nowhere with Telecom's wholesale dept. and my new ISP aren't getting any joy too. Any advice on what my next step should be would be appreciated. My porn takes far too long to download.

Sir how do you know where the exchange is and more importantly how the cables are laid down to be able to say who is further? Either case it's irrelevant because you're not connected to the same exchange as they are init?

I am surprised you still get 300k when you say you are 7.2 k's from the exchange, theoritically speaking you should not even be on ADSL even if you are then you should be getting dial up speeds.

Either case what you should do is call up Telecom ask to the trace cables from neighbouring cabinets and the "other" exchange your villagers are connected to and do a test to see what your best option is. Sometimes they can switch your cabinets/exchange if ports are available.

Good luck.

[mynameis]

a little off topic, but is there any ISP in New Zealand that has lax policies on the amount of data you can download per month? In Canada I would download 150 GB/month for about $60. Apparently that would cost $2000 using Telecon. Sorry for thread jack :(

There are literally 100's of ISP's in NZ who offer ADSL you'd just need to look around to name a few: Xtra, iHug, Orcon, TelstraClear, Slingshot, MaxNet, XNet, Iconz, ect..ect..

[mynameis]

Well after moving back from Aus last year, the speeds that Telescum offers are positively snail like.

And the Aussie govt is complaining that their internet speeds are holding the nation's businesses back and something must be done AT ONCE!!

I'm on a perfectly good exchange by NZ standards and it's still really patchy. Effin TeleScuz.

Time to head back aye?

Well ADSL 2 is being rolled out from this year few exchanges around the conuntry already have it and are getting speeds of 15 to 20 Meg so hopefully things will change for the better.

Plus the lousy Gattung has gone so hopefully things will be done in a different way by DR Reynolds !

[Mental Trousers]

Phone numbers are linked to the exchanges. So, in theory, if you change your phone number to something in the Waihou exchange then they should connect you to the correct exchange. Theoretically.

[mynameis]

Phone numbers are linked to the exchanges. So, in theory, if you change your phone number to something in the Waihou exchange then they should connect you to the correct exchange. Theoretically.

You can still carry your old number around these days with "Number Portability" even if you switch exchanges and carriers i.e. From Telecom to TelstraClear or from Auckland to Christchurch.

[Mental Trousers]

Yep. But if he changes numbers they're not going to move a number that exists in the Waihou exchange over to the Te Aroha exchange and hook him up with that. They'll issue a disconnect on the old number and a connection on the new number.

[mynameis]

Yep. But if he changes numbers they're not going to move a number that exists in the Waihou exchange over to the Te Aroha exchange and hook him up with that. They'll issue a disconnect on the old number and a connection on the new number.

Yeah that's right, number thing aint a big deal though people have the option should they wish to carry their old numbers around now, especially when they switch carriers.

His broadband sucks. Try switching cabinets/exchange if possible and if it would make a difference, otherwise he's shit out of luck really.

[scracha]

Sir how do you know where the exchange is and
more importantly how the cables are laid down to be able to say who is further? Either case it's irrelevant because you're not connected to the same exchange as they are init?

Umm..about 30 calls to Telecom. 9 visits from Transco. 12 calls to Orcon. 4 calls to iHug. I've been read word for word what Telecom wholesale said to my previous ISP. Even offered to pay the 4 digit sum for a new phone-line but they couldn't guarantee that it'd be any better (I only want it as good as my next door neighbors). I guessed they're on a different exchange as they're a short walk from my house and get roughly 28X faster broadband.



I am surprised you still get 300k when you say you are 7.2 k's from the exchange, theoritically speaking you should not even be on ADSL even if you are then you should be getting dial up speeds.

Sorry...should be 6.2K's. I'm the last telephone on the loop that comes from the little repeater station in our village. The repeater station has a new box next to it that houses some new ADSL equipment and is <200m away. Unfortunately the run to my house from this box is over 1Km (according to Transco dude who took signal measurements).

Tried some Linksys and Belkin modems. Only the D-link manages to hook up. Usually drops down to 64Kbps or cuts out. The engineers (3 were out the same day) traced it all the way back to the exchange I'm on to check for faults. Told me I should never have been hooked up with ADSL at my house and that I should pay for satellite. I told them that I checked with Telecom whether I could get ADSL here before buying the house so as far as I'm concerned it's their problem.



Either case what you should do is call up Telecom ask to the trace cables from neighbouring cabinets and the "other" exchange your villagers are connected to and do a test to see what your best option is. Sometimes they can switch your cabinets/exchange if ports are available.


They keep telling me the cabinet is full and waffling about "someone having to move out". This has been for about the past 6 months. They've built a few new houses in the last 6 months and I've been round hooking up their modems and getting pretty pissed off about the whole thing to be honest. I can't even go for a mobile option as I can barely make a voice call on either network, the signal being so poor.



Good luck.
:clap:

Number is used for business so I can't lose it. Have offered to pay for another number and have the first one diverting to it. Can't understand what moving a physical phone connection has to do with the actual number in this day and age.

[Winter]

scracha, you say your neighbours get it sweet?

Buy them a case of beer, ask them to order a 2nd phone line, + adsl on it. Run a cable down the fenceline, and there you go.

Pay them a year in advance or something plus a bit for their troubles.

[scracha]

scracha, you say your neighbours get it sweet?

Buy them a case of beer, ask them to order a 2nd phone line, + adsl on it. Run a cable down the fenceline, and there you go.

Pay them a year in advance or something plus a bit for their troubles.

Possibly a solution but no offence, I pay Telecon 4 grand a year for the privilege of running a couple of copper lines to my house and making some phone calls. The least they could do is give me a decent bloody phone line. Ask any kiwibiker who's phoned me...it's like speaking on a bad walky talky. Bad enough with my bloody accent.

[Timaa]

just get xnet, best in new zealand. and freaking quick compared to telescum.

[mynameis]

Umm..about 30 calls to Telecom. 9 visits from Transco. 12 calls to Orcon. 4 calls to iHug. I've been read word for word what Telecom wholesale said to my previous ISP. Even offered to pay the 4 digit sum for a new phone-line but they couldn't guarantee that it'd be any better (I only want it as good as my next door neighbors). I guessed they're on a different exchange as they're a short walk from my house and get roughly 28X faster broadband.

Nothing to quivel about you're in the ICT field and you know why they cannot give you any "guarantees", it's the same all around the world. It's a "best effort service" nothing more because it's a consumer level product/service. Telecom and many other Telco companies around NZ offer a 99.98% guaranteed service level via other networks such as frame relay, DIA and CID connections you just pay more than $1000 a month for that, that's all. The option is there.


Sorry...should be 6.2K's. I'm the last telephone on the loop that comes from the little repeater station in our village. The repeater station has a new box next to it that houses some new ADSL equipment and is <200m away. Unfortunately the run to my house from this box is over 1Km (according to Transco dude who took signal measurements).

If there is a cabinet feeding you which is only 1 Km or so then it should work perfectly fine isn't it? How come you aren't connecting from that then ?


Tried some Linksys and Belkin modems. Only the D-link manages to hook up. Usually drops down to 64Kbps or cuts out. The engineers (3 were out the same day) traced it all the way back to the exchange I'm on to check for faults. Told me I should never have been hooked up with ADSL at my house and that I should pay for satellite. I told them that I checked with Telecom whether I could get ADSL here before buying the house so as far as I'm concerned it's their problem.

There are many puppets at Telecom; you being experienced should be able to pick this up easily, only deal with people who know their job not just any call centre monkey who will answer the call and say yes you can broadband.


They keep telling me the cabinet is full and waffling about "someone having to move out". This has been for about the past 6 months. They've built a few new houses in the last 6 months and I've been round hooking up their modems and getting pretty pissed off about the whole thing to be honest. I can't even go for a mobile option as I can barely make a voice call on either network, the signal being so poor. :clap:

Well unfortunately that's what the case is you know you won't get a call from Telecom saying Dear Sir a port is now available from XYZ exchange/cabinet you can hook into it now and get good ADSL, you'll have to be proactive and keep trying if you want a decent connection to continue your porn downloading.

More importantly what you need to do, to solve the problem is give them a call make sure you obtain the right information from them, because as a customer you have the right to that info. And you're a business customer who deals with other peoples connections who are customers of Telecom.

Know what exchange you're connected to, whether your connection is fed form an exchange or a cabinet, if so, what cabinet it is, how far you are from the cabinet, what type of cables run from the cabinet to your house and what the noise levels are .. i.e interference attenuation ect..ect..

And then you will have to find out from them which cabinet/exchange is closet to you that has a DSLAM and can provide you with ADSL, you have to know this info if you want to solve the problem.

From there find out how many ports it has and how many are being used. If all are being used, constantly call and check up to see if one has become free or not.

Also knowing if new cabinets are popping around the place would be helpful, especially if there are new houses being built.

Hope that helps, all else fails pack your shit move back to where you went from and happy surfing and downloading porn :) Sometimes in life you have to give up something's to gain others, you know what I am on about ;) Hope you're loving the green grass, lovely big yards, peace and quiet, fresh air and more importantly sexy sheep and hot bootilicious farm girls. :lol:


Number is used for business so I can't lose it. Have offered to pay for another number and have the first one diverting to it. Can't understand what moving a physical phone connection has to do with the actual number in this day and age.

Too true you can carry your number around now.

[mynameis]

scracha, you say your neighbours get it sweet?

Buy them a case of beer, ask them to order a 2nd phone line, + adsl on it. Run a cable down the fenceline, and there you go.

Pay them a year in advance or something plus a bit for their troubles.

Yeah could be an option if the neighbours are close by, unlike in Auckland neighbours out in the country are far, few hundred meters if that's the case it will not work. Ethernet will drop out.

[Winter]

Yeah could be an option if the neighbours are close by, unlike in Auckland neighbours out in the country are far, few hundred meters if that's the case it will not work. Ethernet will drop out.

Get some glass. Or a cheapo wireless link. or a buzzer and learn morse code.

But yeah, how about telecom just supplies you a half-decent product in the first place, like every other country in the world. Wankers.. (telescum)

[cowpoos]

Possibly a solution but no offence, I pay Telecon 4 grand a year for the privilege of running a couple of copper lines to my house and making some phone calls. The least they could do is give me a decent bloody phone line. Ask any kiwibiker who's phoned me...it's like speaking on a bad walky talky. Bad enough with my bloody accent.

Bro...you are lucky to get ADSL broadband ruraly in NZ full stop!!

I am very very aware of the shitty services you get as a rural customer...and its all most tuff shit as far as telecom are concerned from my experience of years living in buttfuckholenowhere... couple things I learnt... Dynalink modems are the tool!!! especially if you can aquire a rural version. second...if you can log on count your self lucky!!

and yes i gave up whiging years ago...was pointless...and I would have loved to have had the connection speeds you have discribed your getting... in the wairarapa I was getting 6-8 kbps..ping times to the server where as long as a commercial break at times..etc..but I knew there were worse connections out there via stories from other farmers.

One thing you could look at doing is setting up a local area wireless broadband service...there are some specialist companys that do it...and if you get some neighbours to sign up too..it could cut the costs of the set up and maintainence..

[mynameis]

Get some glass. Or a cheapo wireless link. or a buzzer and learn morse code.

But yeah, how about telecom just supplies you a half-decent product in the first place, like every other country in the world. Wankers.. (telescum)

Not really you've hardly got any understanding of how it works if you're making that statement. Rural broadband and broadband in town are different. ADSL technology is the SAME no matter what country you're in. If distance is taken into account then it starts to affect performance. ADSL will not work properly over a certain distance or if the noise levels are high unfortunately.

And why would Telecom do something stupid like that? They're in a business as well and there's a good reason why it's one of New Zealand's most successful business. (Besides the industry type they're in). Why would they commission a $50,000 equipment and have two customers sitting on it paying only a few hundred/thousand dollars a year downloading porn.

Defies logic really, simple business practices, that's why some rural customers don't get good service. Where volume and concentration is high there's room to make money which is where most other Telco's/ISP's focus on.

If that wasn't the case then they would been saviours and invested in rural but hardly any companies want to do that but Telecom does. After unbundling it's going to be worse.

God bless the villagers who are complaining now and blaming everything on Telecom, they'll get shit when the rest of the country moves forward.

[mynameis]

Poo's is right on the money 100% correct.

[Winter]

Not really you've hardly got any understanding of how it works if you're making that statement. Rural broadband and broadband in town are different. ADSL technology is the SAME no matter what country you're in. If distance is taken into account then it starts to affect performance. ADSL will not work properly over a certain distance or if the noise levels are high unfortunately.

And why would Telecom do something stupid like that? They're in a business as well and there's a good reason why it's one of New Zealand's most successful business. (Besides the industry type they're in). Why would they commission a $50,000 equipment and have two customers sitting on it paying only a few hundred/thousand dollars a year downloading porn.

Defies logic really, simple business practices, that's why some rural customers don't get good service. Where volume and concentration is high there's room to make money which is where most other Telco's/ISP's focus on.

If that wasn't the case then they would been saviours and invested in rural but hardly any companies want to do that but Telecom does. After unbundling it's going to be worse.

God bless the villagers who are complaining now and blaming everything on Telecom, they'll get shit when the rest of the country moves forward.

Mate, if his neighbour can get 7.2, and he gets .6 ( or whatever the numbers were) than telecom can do alot better without having to build a new $50,000 dslam cabinet at the end of his driveway.

Sure, the problem with DSL is the same in every country. The last mile. DSL is last mile technology.

Difference is, other country's use it as such. TCNZ use it as a 'last 5miles' technology.

[mynameis]

Mate, if his neighbour can get 7.2, and he gets .6 ( or whatever the numbers were) than telecom can do alot better without having to build a new $50,000 dslam cabinet at the end of his driveway.

Sure, the problem with DSL is the same in every country. The last mile. DSL is last mile technology.

Difference is, other country's use it as such. TCNZ use it as a 'last 5miles' technology.

You still haven't developed understanding and appreciation of the problem at all. It doesn't work that way. "My neighbours can get I can't".

And again where did he state how far the neighbours are from him, you're assuming they are close by? Unlike in Auckland where you and I live neighbours aren't 20 meters apart, they are 2 Km apart in the country.

So you cannot say he can get it I can't because his neighbours are connected to a different exchange/cabinet and he's on a different one, on which service isn't great.

Re read his and my posts again, he cannot switch cabinets/exchanges because ports aren't available.

ADSL has limitations and will not work properly over certain distance therefore connection is only limited to people within a certain range and that's exactly how it works in every single country in the world.

[Winter]

And again where did he state how far the neighbours are from him, you're assuming they are close by? Unlike in Auckland where you and I live neighbours aren't 20 meters apart, they are 2 Km apart in the country.




My [cough] Broadband sucks and has sucked since I moved here 12 months ago. My neighbour is 200m further away from the exchange and gets 7.3Mbps. I know this because I've fixed half the computers in this village. They're all getting at least 4Mbps. Unfortunately Telecon have hooked me up to the exchange in a different town (7.2Km away) so on a good day I get 0.3Mbps and have to restart the modem at least once a day.





So you cannot say he can get it I can't because his neighbours are connected to a different exchange/cabinet and he's on a different one, on which service isn't great.

Re read his and my posts again, he cannot switch cabinets/exchanges because ports aren't available.

Exactly - TCNZ wont do anything about the fact their DSLAMs are at capacity. When really, a small investment of a few thousand dollars to put another 12 port dlsam in the closer exchange would solve this customers problem, and other other customers happening to want a new dsl line in his area.





ADSL has limitations and will not work properly over certain distance therefore connection is only limited to people within a certain range and that's exactly how it works in every single country in the world.

Sure. Good spotting buddy. So, it wont work cuz hes too far from exchange B, so move him to exchange A, which is closer. install dlsam for him if they are at capacity already.

Everyone wins.




My porn takes far too long to download.

Feel for you buddy!

Sorry mynameis, this is boring me now.

[mynameis]

Exactly - TCNZ wont do anything about the fact their DSLAMs are at capacity. When really, a small investment of a few thousand dollars to put another 12 port dlsam in the closer exchange would solve this customers problem, and other other customers happening to want a new dsl line in his area.

Sure. Good spotting buddy. So, it wont work cuz hes too far from exchange B, so move him to exchange A, which is closer. install dlsam for him if they are at capacity already.

Everyone wins.

Feel for you buddy!

Sorry mynameis, this is boring me now.



Sorry you got it wrong again mate, you just don't have a good understanding of how it works. It's not a matter of chuck some ports in and it's all fine.

Think think and think some more. Do you think if it was that simple and easy they wouldn't have done it by now? I mean the company is dedicated to it's rural customers and each year they pump in more into rural network than any other Telco out there and the amount they themselves invest from previous years.

It's not just a matter of installing DSLAMS and bingo, these equipment run at certain capacity and will only handle certain amount of traffic, voice/data.

Where investment is too large and return is bugger all then you get to a stalemate like his case. And as cowpoos said it's just basically tough shit and a wait and see game.

[scracha]

And again where did he state how far the neighbours are from him,


First post i said they were 200m further from the exchange than I. Both the exchanges in question are pretty much due East from my house and the neighbor I mention is pretty much due West. My neighbors in every direction get WAY better broadband than I.

Were I away out in the sticks and miles from DSL equipment then I would shut my trap but the fact of the matter is that they've been feeding me a lot of blatant lies for months and generally just pissing me about. So long as they keep this up then I'll keep calling up "faults" until they get it sorted. From the amount of Transco guys they've had out here I'm pretty sure they would have been cheaper just putting in a decent bloody phone line like I requested in the first place. It's not just my ADSL, the quality of my voice calls are truly shocking.

As for Telecom investing more in the network than anyone else...well it's a case of big fish, small pond. They're not pumping money into the rural network out of choice. Have you seen the charges for wireless, mobile (where it's available) or satellite data...moo.

[mynameis]

First post i said they were 200m further from the exchange than I. Both the exchanges in question are pretty much due East from my house and the neighbor I mention is pretty much due West. My neighbors in every direction get WAY better broadband than I.

Were I away out in the sticks and miles from DSL equipment then I would shut my trap but the fact of the matter is that they've been feeding me a lot of blatant lies for months and generally just pissing me about. So long as they keep this up then I'll keep calling up "faults" until they get it sorted. From the amount of Transco guys they've had out here I'm pretty sure they would have been cheaper just putting in a decent bloody phone line like I requested in the first place. It's not just my ADSL, the quality of my voice calls are truly shocking.

As for Telecom investing more in the network than anyone else...well it's a case of big fish, small pond. They're not pumping money into the rural network out of choice. Have you seen the charges for wireless, mobile (where it's available) or satellite data...moo.

Right now we're talking apples and pears, first the distance your neighbours are from the exchange and the distance your neighbours are from you. (As you've quoted from my post).

Yeah continue calling up faults and the only thing you'll achieve is frustrating yourself and no one else. Not gonna get anywhere that way mate.

You need to do what I outlined in my posts earlier, trust me on this one :D

Yeah wireless is $700 install with Xtra and $60 a month for 1 Gb, if you can get mobile broadband then it would be $199 for device and $50 a month for 1 Gb, Satellite Telecom don't do. Baycity (Farmside) does and it's $199 install and $100 for 1 Gb.

Do your maths and you'll know which one is the best option.

As for investment lets not moan about it when things will be changing in the next few months then you'll see how many interested parties are out there wanting to invest in rural :sick:

[scracha]

Yeah continue calling up faults and the only thing you'll achieve is frustrating yourself and no one else. Not gonna get anywhere that way mate.

Umm...I've managed to get a central splitter and I can sometimes make an actual voice call through this process.

The weird thing is that when I first moved to this house I'd regularly hook up at about 1Mbps and it would drop to about 600Kbps. Now it hooks up at 2 or 300 and drops to 64 or disconnects completely.

Kinda just the same as your advice about keep hassling them as to when my "port" will be free. My thoughts on this were that there must be someone at Telecom who's counting the beans on how many times they've had to pay Transco to come out and tell me exactly what you guys have told me. I was just hoping there was a "better" way.

I know for sure I'm connected to the exchange in Te Aroha (6.2Km away) and I'm 99% sure there's a brand new exchange in Waihou (200m ish away) and it can only have been installed there this month (last Transco guy who was out checked the new building it was in and there was no DSL equipment in there at the time). Must be a new exchange there, the neighbour I hooked up got 7.5Mbps and that would make sense if they were just 400m from that exchange.

Basically the battle is now down to them putting me onto the exchange that's a stone's throw away from my house.

My next battle will be for Vodyphone to bung a cell tower in the area :devil2:



Yeah wireless is $700 install with Xtra and $60 a month for 1 Gb, if you can get mobile broadband then it would be $199 for device and $50 a month for 1 Gb, Satellite Telecom don't do. Baycity (Farmside) does and it's $199 install and $100 for 1 Gb.

Rude pricing eh. It p!sses off a lot of my customers. I can't understand why Telecom don't just add 5 bucks a month, sign them up to a 3 year contract and reduce the install fee to $199. Farmside customer service is superb but then again it should be with their pricing. ICONZ sometimes do special install deals (depends on how many jobs their engineers can get in a specific area). I wish the Kiwi government were as englightened as the Ozzie gov when it comes to subsidising rural communities broadband. They practically give away satellite connections over there.

[mynameis]

Umm...I've managed to get a central splitter and I can sometimes make an actual voice call through this process.

The weird thing is that when I first moved to this house I'd regularly hook up at about 1Mbps and it would drop to about 600Kbps. Now it hooks up at 2 or 300 and drops to 64 or disconnects completely.



Do you actually want to try and pause the other two computers downloading porn and then try a speed test on the third one. And let us know how you went.




Kinda just the same as your advice about keep hassling them as to when my "port" will be free. My thoughts on this were that there must be someone at Telecom who's counting the beans on how many times they've had to pay Transco to come out and tell me exactly what you guys have told me. I was just hoping there was a "better" way.



Unfortunately in a large organisation like Telecom those things take time and by then you would have frustrated your nuts out and given up.




I know for sure I'm connected to the exchange in Te Aroha (6.2Km away) and I'm 99% sure there's a brand new exchange in Waihou (200m ish away) and it can only have been installed there this month (last Transco guy who was out checked the new building it was in and there was no DSL equipment in there at the time). Must be a new exchange there, the neighbour I hooked up got 7.5Mbps and that would make sense if they were just 400m from that exchange.

Basically the battle is now down to them putting me onto the exchange that's a stone's throw away from my house.



Shouldn't be too hard to do, really, seriously.




My next battle will be for Vodyphone to bung a cell tower in the area :devil2:


Rude pricing eh. It p!sses off a lot of my customers. I can't understand why Telecom don't just add 5 bucks a month, sign them up to a 3 year contract and reduce the install fee to $199. Farmside customer service is superb but then again it should be with their pricing. ICONZ sometimes do special install deals (depends on how many jobs their engineers can get in a specific area). I wish the Kiwi government were as englightened as the Ozzie gov when it comes to subsidising rural communities broadband. They practically give away satellite connections over there.

3 year contracts don't work farmside tried and failed. Too long a commitment for some. A lot of farmers move every 2 years.

I think the Kiwi government knows how much those farmers earn, maybe that's one of the factors they looked into when working out subsidies.

[scracha]

I think the Kiwi government knows how much those farmers earn, maybe that's one of the factors they looked into when working out subsidies.

You're joking arent you? Have you seen the price of land and interest rates? There'll be a few of them committing suicide if this drought continues. The larger farms have not so wealthy "workers" on them too that also want broadband.

[scracha]

Still farkin nowhere with this.

iHug are telling me I need to change my phone number to fix the broadband issue. I've told them (again) that this isn't an option as it's used for my home based business. I've suggested paying for another phone number and having the first one diverting to the second (similar to Telecom's Dual Number service). They're telling me this isn't an option and the only way I can keep my existing number is to pay for another phone line (about $1200) to my house?

I'm getting VERY frustrated.

[bane]

Still farkin nowhere with this.

I'm getting VERY frustrated.


A certain Kevin Bloody Wilson song comes to mind, which includes phone and arse in the title....

time to go postal me thinks!

[mynameis]

iHug aye. 10 characters.

[scracha]

iHug aye. 10 characters.

They've been a lot more helpful than the what used to be excellent Orcon.

[scracha]

After having Telescum out here AGAIN (10 times by my count) I've given up.

Asked them for another phone line (new number...you don't wanna know how much). Cheeky cow on the phone complained about the fact she could hardly hear me......I had to explain to her that it's her companies $hitty service that's causing that. Idiot.

So two arrived last week to "fix my line". "No, I've given up on that" says I..."you're here to install a new line". After half an hour or so tweedle dee and tweedle dumb waffle something about the exchange not having the ports configured properly or summit and bugger off. That was the start of last week and I haven't heard back yet.

Long story short. I'm still stuck with a @#$ckin phone line that folks can hardly hear me on and I've still got hillbilly broadband. Don't these clowns have any sort of standard of service they have to abide by or are the jobsworths in the beehive two busy pocketing their Telecom shares?

Number portability. Neither iHug nor Telescum knew anything about it. Two different peeps at Telecon told me that if I moved to another area then there's no way I could keep the existing number. So it looks like my best option is to pay for another line rental and have the first number diverting to the second....gah.

[CookMySock]

My [cough] Broadband sucks and has sucked since I moved here 12 months ago. My neighbour is 200m further away from the exchange and gets 7.3Mbps. I know this because I've fixed half the computers in this village. They're all getting at least 4Mbps. Unfortunately Telecon have hooked me up to the exchange in a different town (7.2Km away) so on a good day I get 0.3Mbps and have to restart the modem at least once a day. My previous ISP got nowhere with Telecom's wholesale dept. and my new ISP aren't getting any joy too. Any advice on what my next step should be would be appreciated. My porn takes far too long to download.shoot a wireless link over there and pay for their ADSL.

DB

[CookMySock]

Run a cable down the fenceline, and there you go.this is a really dangerous thing to do. Use a 802.11b/g link.

edit: scracha I do this wireless-link shit professionally - PM me if you want a hand with it.
DB

[Winter]

Dangerous? Pfft! Most of wellington is wired this way. Use glass for added safety if you must!

[CookMySock]

Dangerous? Pfft! Most of wellington is wired this way. Use glass for added safety if you must!Most of wellington sits on top of a multiple-earth neutral system that must have 20 tonnes of copper in it. Ie, its very difficult to pull the ground potential around during fault conditions. This is NOT THE CASE in a rural situation, where a substantial fault will cause a very large potential difference to arise between two points. Connect these two points with a long wire and you are asking for trouble.

Why do people think I talk through a hole in my arse ? I spent some time in this industry and my opinion counts for at least something. sheesh.

Just run a wireless link to some favourable ADSL. Gawd its dead fucking simple, and cheap too, and you can hook others up to it to recover more costs.

DB

[Kwaka14]

Time to head back aye?

Well ADSL 2 is being rolled out from this year few exchanges around the conuntry already have it and are getting speeds of 15 to 20 Meg so hopefully things will change for the better.

Plus the lousy Gattung has gone so hopefully things will be done in a different way by DR Reynolds !

im on adsl2 and getting awesome speeds of close to 0.4m.. sux

[Winter]

Why do people think I talk through a hole in my arse ? I spent some time in this industry and my opinion counts for at least something. sheesh.


DB

Easy buddy. Take a deep breath and a grain of salt.

[CookMySock]

Easy buddy. Take a deep breath and a grain of salt./me breathes slowly. :calm: thanks dood, needed that.

DB

[mynameis]

im on adsl2 and getting awesome speeds of close to 0.4m.. sux

Yeap posting on KB will increase your speeds :D

Call the helpdesk on 0800 22 55 98 and ask them to reset your port and look into it.

[mynameis]

Most of wellington sits on top of a multiple-earth neutral system that must have 20 tonnes of copper in it. Ie, its very difficult to pull the ground potential around during fault conditions. This is NOT THE CASE in a rural situation, where a substantial fault will cause a very large potential difference to arise between two points. Connect these two points with a long wire and you are asking for trouble.

Why do people think I talk through a hole in my arse ? I spent some time in this industry and my opinion counts for at least something. sheesh.

Just run a wireless link to some favourable ADSL. Gawd its dead fucking simple, and cheap too, and you can hook others up to it to recover more costs.

DB

And if they are living a few KM's away then ?? Hello, read the posts in the thread properly, they are rural and live Kilometers away.

If you come up with some concrete answers people will take you seriously. :) You may know a bit but one sentence answers hardly cut it. It's called Communication.

[mynameis]

After having Telescum out here AGAIN (10 times by my count) I've given up.

Asked them for another phone line (new number...you don't wanna know how much). Cheeky cow on the phone complained about the fact she could hardly hear me......I had to explain to her that it's her companies $hitty service that's causing that. Idiot.

So two arrived last week to "fix my line". "No, I've given up on that" says I..."you're here to install a new line". After half an hour or so tweedle dee and tweedle dumb waffle something about the exchange not having the ports configured properly or summit and bugger off. That was the start of last week and I haven't heard back yet.

Long story short. I'm still stuck with a @#$ckin phone line that folks can hardly hear me on and I've still got hillbilly broadband. Don't these clowns have any sort of standard of service they have to abide by or are the jobsworths in the beehive two busy pocketing their Telecom shares?

Number portability. Neither iHug nor Telescum knew anything about it. Two different peeps at Telecon told me that if I moved to another area then there's no way I could keep the existing number. So it looks like my best option is to pay for another line rental and have the first number diverting to the second....gah.

Someone call a wambulance. Please. If internet is so important pack your bags and move back to town. Bingo! Bobs your uncle. You've chosen a lifestyle and unfortunately you won't have all the luxuries.

As for number portability, it's when you switch from one PROVIDER to ANOTHER like from Telstraclear to Telecom then you can still carry their 9xxxx something something number.

[CookMySock]

And if they are living a few KM's away then ?? Hello, read the posts in the thread properly, they are rural and live Kilometers away. If you come up with some concrete answers people will take you seriously. :)Ok, I give up. If the thread starter, or anyone else, would like some help to shoot a 20 fucking kilometer wireless link I'll be glad to help, but this "Helloooo?" bullshit is getting up my arse. Laters.

DB

[mynameis]

Ok, I give up. If the thread starter, or anyone else, would like some help to shoot a 20 fucking kilometer wireless link I'll be glad to help, but this "Helloooo?" bullshit is getting up my arse. Laters.

DB

If you come up with some concrete answers people will take you seriously.

You may know a bit but one sentence answers hardly cut it. It's called Communication.

Don't spit the dummy, I am just feeling a little bit gay this morning ;)

[mynameis]

Ok, I give up. If the thread starter, or anyone else, would like some help to shoot a 20 fucking kilometer wireless link I'll be glad to help, but this "Helloooo?" bullshit is getting up my arse. Laters.

DB

Dear Dangerous Bastard Sir,

Please fill us in with this product which will allow a wireless relay link of up to 20 Km. Pretty please, don't get soo grumpy.

Do you have a website?

Lot's of Love,

mynameis

[scracha]

I have switched to another provider?



You've chosen a lifestyle and unfortunately you won't have all the luxuries.
No offence mate but I ASKED TELECOM PRIOR TO MOVING as to whether I'd get broadband. It is important for my business so I did everything correctly and checked first.


20Km wifi links. I'm VERY interested. I was chuffed I hooked up a customer to their workshop 600m away but 20Km is impressive.

[mynameis]

I have switched to another provider?


No offence mate but I ASKED TELECOM PRIOR TO MOVING as to whether I'd get broadband. It is important for my business so I did everything correctly and checked first.


20Km wifi links. I'm VERY interested. I was chuffed I hooked up a customer to their workshop 600m away but 20Km is impressive.

HTFU scracha, you asked if ADSL was available and they said yes. And it is available, Telecom does not guarantee any speeds on their ADSL connection. Maybe you should have read the terms and conditions properly as well.

If Dangerous Bastard can setup something like he's claiming then your best option is to grab his balls. (Really tight).

[CookMySock]

20Km wifi links. I'm VERY interested. I was chuffed I hooked up a customer to their workshop 600m away but 20Km is impressive.Yeh its perfectly straight forward. No rocket science. Needs to be line-of-sight though, or your range is wayy down. Join the KB chatroom and we can hammer it out.

mynameis, there isn't one product - the higher-end 802.11A/G Atheros et al cards will do it, plus high-gain (19-30dBi) external antennas, and ur away laughin. There are a whole range of little black boxes to do this, most of them have a web interface and under 300bux - two of them required plus antennas, under a grand ish all up for a hardcore 10-20km link, or half that for a cheapo 2km link. And quit pounding my ass kthx.

DB

[mynameis]

Yeh its perfectly straight forward. No rocket science. Needs to be line-of-sight though, or your range is wayy down. Join the KB chatroom and we can hammer it out.

mynameis, there isn't one product - the higher-end 802.11A/G Atheros et al cards will do it, plus high-gain (19-30dBi) external antennas, and ur away laughin. There are a whole range of little black boxes to do this, most of them have a web interface and under 300bux - two of them required plus antennas, under a grand ish all up for a hardcore 10-20km link, or half that for a cheapo 2km link. And quit pounding my ass kthx.

DB

Dude just a quick question? Is this through BCL/Kordia ? And what, do you get voice and data as well ? What's the voice quality like ? What gear do you use ?

[Winter]

20km is very achieveable in half a day with standard wifi gear.

My best - 14KM across Auckland. Stop ignoring dangerous bastard, hes trying to help.

[mynameis]

Stop ignoring dangerous bastard, hes trying to help.


Assuming, makes an ASS of YOU and ME.

[CookMySock]

Dude just a quick question? Is this through BCL/Kordia ? And what, do you get voice and data as well ? What's the voice quality like ? What gear do you use ?no no, its just a wireless data link that you own yourself, like a cable but without the cable. One end you plug into something that has Internet, the other end you plug into your gear way out in the ding-dong. The end with the Internet can be ANY favourable location to you, like ur parents house in town, ur gf's house, or anywhere..

It's a long wire thats not a wire, it flies through the air, and you own both ends. It needs to be line-of-sight for any distance over a few kilometers. Altitude is your friend. You can put a repeater on a hill top also, and then LOTS of people can share the wire and you can charge them for it - they just need an antenna and a little radio box, 4-500bux ish.

So you have to have some place that has Internet first so you can put your first antenna there, then you add other antennas to talk to the first one to get internet from it, or else add a repeater on a hilltop for everyone to connect to.

Kinda struggling to explain this in a non-tech way. :scratch: It sounds simple sorta, and it is, but there are many gotchas for the non-tech folks.

I build these things for farmers and other folks who never have a hope of getting broadband, and want to own their own infrastructure, or lease a working system that they don't have to worry about. It's good fun.

edit: I use mostly prism2, atheros, mikrotik, senao.

DB

[CookMySock]

20km is very achieveable in half a day with standard wifi gear.cheapo consumer gear is a recipe for disaster though. It might work, but over time it will flap like hell. Spend just a little bit more and it will be solid as a cock 24/7, like mine is. :innocent:


My best - 14KM across Auckland.It's good fun ay.

DB

[Tank]

mynameis, there isn't one product - the higher-end 802.11A/G Atheros et al cards will do it, plus high-gain (19-30dBi) external antennas, and ur away laughin. There are a whole range of little black boxes to do this, most of them have a web interface and under 300bux - two of them required plus antennas, under a grand ish all up for a hardcore 10-20km link, or half that for a cheapo 2km link. And quit pounding my ass kthx.

DB

'transmitting' on the external antennas - do you need certification or something for that?

[CookMySock]

'transmitting' on the external antennas - do you need certification or something for that?yes the gear has to be certified, and there are maximum power levels allowed. All gear sold in NZ is certified, just watch the power limit for links that will be up 24/7. 200mW into a 19dBi antenna *just* exceeds the limit. So you can't put a maaaaasive antenna on a powerful transmitter. There is all sorts of other do's and dont's, but not many other things will get you a "take down" order by the MOC.

edit: but you don't have to apply for a license or any crap like that - just put it up and use it.

DB

[Tank]

yes the gear has to be certified, and there are maximum power levels allowed. All gear sold in NZ is certified, just watch the power limit for links that will be up 24/7. 200mW into a 19dBi antenna *just* exceeds the limit. So you can't put a maaaaasive antenna on a powerful transmitter. There is all sorts of other do's and dont's, but not many other things will get you a "take down" order by the MOC.

edit: but you don't have to apply for a license or any crap like that - just put it up and use it.

DB

IF you put up a REALLLLY Big Antenna - and I mean HUGE, and put enough power thru it - do you think you could get that to go international? (p/t) ;)

[mynameis]

no no, its just a wireless data link that you own yourself, like a cable but without the cable. One end you plug into something that has Internet, the other end you plug into your gear way out in the ding-dong. The end with the Internet can be ANY favourable location to you, like ur parents house in town, ur gf's house, or anywhere..

It's a long wire thats not a wire, it flies through the air, and you own both ends. It needs to be line-of-sight for any distance over a few kilometers. Altitude is your friend. You can put a repeater on a hill top also, and then LOTS of people can share the wire and you can charge them for it - they just need an antenna and a little radio box, 4-500bux ish.

So you have to have some place that has Internet first so you can put your first antenna there, then you add other antennas to talk to the first one to get internet from it, or else add a repeater on a hilltop for everyone to connect to.

Kinda struggling to explain this in a non-tech way. :scratch: It sounds simple sorta, and it is, but there are many gotchas for the non-tech folks.

I build these things for farmers and other folks who never have a hope of getting broadband, and want to own their own infrastructure, or lease a working system that they don't have to worry about. It's good fun.

edit: I use mostly prism2, atheros, mikrotik, senao.

DB

Got ya dude, basically internet sharing. I guess the original connection has to be a decent one for the whole set up to work properly, and not a dog to start off with.

But then again some farmers get 9k connection so it would still be better for them even if users went online simultaneously.


'transmitting' on the external antennas - do you need certification or something for that?

Did you mean radiation compliance certification? Naaah. It's a whole load of baloney anway. :)

[CookMySock]

IF you put up a REALLLLY Big Antenna - and I mean HUGE, and put enough power thru it - do you think you could get that to go international? (p/t) ;)yeah maaan you can bounce a signal off teh moooon. Do joo think I'm joking ? lol. I'm not. http://www.google.co.nz/search?q=moonbounce+ghz

DB

[CookMySock]

Got ya dude, basically internet sharing. I guess the original connection has to be a decent one for the whole set up to work properly, and not a dog to start off with.yeh pretty much, but 20km is long wire so you have a lot of options.


But then again some farmers get 9k connection so it would still be better for them even if users went online simultaneously.hell yeah. The look of relief on their face is huge.

DB

[Tank]

yeah maaan you can bounce a signal off teh moooon. Do joo think I'm joking ? lol. I'm not. http://www.google.co.nz/search?q=moonbounce+ghz

DB

Do I think your joking? - not at all. but the P/t indicated a pisstake.

You can google it as well http://www.google.co.nz/search?hl=en&q=dangerousbastard+goes+international&btnG=Search&meta=

[CookMySock]

Do I think your joking? - not at all. but the P/t indicated a pisstake.so was mine.. sans p/t.. it seems I should have included it so that you weren't offended. *sigh*

DB

[Tank]

Not offended in the slightest.

[scracha]

Well fark me. Got a "good guy" from transfield to come out and he actually knew what the hell he was doing. The voice quality on my line is still $hite but now the ADSL has magically went up from 64Kbps to umm... 7616Kbps. Just a tad faster. I'm much happier.

Downside is I took telescum / ihug / orcon's advice and got an additional phone line the previous week. Sods law.

[CookMySock]

good good !! :niceone:

DB

[avgas]

a little off topic, but is there any ISP in New Zealand that has lax policies on the amount of data you can download per month? In Canada I would download 150 GB/month for about $60. Apparently that would cost $2000 using Telecon. Sorry for thread jack :(
haha told you - run away!!
i have no cap as such
but my download server runs about 20 hour days, 7 days a week and the max i have ever done is about 40GB a month.......so yes its slow too

[coteesh]

Well fark me. Got a "good guy" from transfield to come out and he actually knew what the hell he was doing. The voice quality on my line is still $hite but now the ADSL has magically went up from 64Kbps to umm... 7616Kbps. Just a tad faster. I'm much happier.

Downside is I took telescum / ihug / orcon's advice and got an additional phone line the previous week. Sods law.

with those kind of speeds you should get a VOIP phone! cheaper too.

[scracha]

with those kind of speeds you should get a VOIP phone! cheaper too.

Funny you should mention that. I purchased some Grandstream VOIP analogue gateways a few months back. Must dig them out and get them working with Asterix or whatever the hell it's called.

[RantyDave]

I purchased some Grandstream VOIP analogue gateways a few months back. Must dig them out and get them working with Asterix
Asterisk, and it's a bitch to set up - you've been warned.

Dave

[scracha]

Asterisk, and it's a bitch to set up - you've been warned.

Dave


Shh...the Linux hippies are listening.