Bikeshop customer comforts

[Rainbow Wizard]

I arrived at AMPS last Thursday for the Voxan's 5000km service dripping wet from the ride up from Tauranga and I'm sure I'm not the only water catchment zone to ever cross their threshold.
What? No drying room? No coffee or tea on offer? Cagers get better treatment. So are there ANY bike shops that offer such creature comforts?
I'd be keen to hear others views on this topic.

That aside, the Voxan feels like she's receive a fair bit of pampering, and that original 40 tooth sprocket has made the bike far more user-friendly, particularly on decelleration.

Don't get me wrong AMPS, I appreciated the good service you provided, but for one of the largest and "out-there" bike shops in the country I feel you could do better. Cheers, and thanks for being friendly and helpful.
The Wiz

[カワサキキド]

Pitlane our local cycle treads dealer has a couch to wait on with TV,videos, playstation with motoGp and the usual tea and coffee.

[Frankie]

One word... Accountants

[Al]

Experience BMW in Newmarket have all the necessary comforts too... :yes:

Al

[Storm]

Phil Turnbull in Palmy Nth have a coffe machine on the boil all the time, comfy couches, and bike mags to read. Full of top blokes as well. :first:

[Bonez]

Phil Turnbull in Palmy Nth have a coffe machine on the boil all the time, comfy couches, and bike mags to read. Full of top blokes as well. :first:Second that. Nice selection of m/cs available too. New and second hand.

[jimbo600]

Last night I popped into WMCC to buy some tyres and got a steinlager and a BBQ. I also drink more coffee in there than I do at home.

[AMPS]

I arrived at AMPS last Thursday for the Voxan's 5000km service dripping wet from the ride up from Tauranga and I'm sure I'm not the only water catchment zone to ever cross their threshold.
What? No drying room? No coffee or tea on offer? Cagers get better treatment. So are there ANY bike shops that offer such creature comforts?
I'd be keen to hear others views on this topic.

That aside, the Voxan feels like she's receive a fair bit of pampering, and that original 40 tooth sprocket has made the bike far more user-friendly, particularly on decelleration.

Don't get me wrong AMPS, I appreciated the good service you provided, but for one of the largest and "out-there" bike shops in the country I feel you could do better. Cheers, and thanks for being friendly and helpful.
The Wiz

You couldn't have come upstairs. There's free coffee, tea, cappuchino's, hot chocolate, Comfy couches, magazines, a variety of DVD's (rear projection TV).
Not to mention the stimulating conversation of my colleagues and I.
I confess to the lack of a drying room, but our blindingly efficient service means that you're not here long enough to need it. :first:
Lou

[vifferman]

You couldn't have come upstairs. There's free coffee, tea, cappuchino's, hot chocolate, Comfy couches, magazines, a variety of DVD's (rear projection TV).
Not to mention the stimulating conversation of my colleagues and I.
I confess to the lack of a drying room, but our blindingly efficient service means that you're not here long enough to need it. :first:
LouWould've been nice if your customer service was such that someone pointed that out to The Wiz. How was he supposed to know? :spudwhat:

[Cajun]

Last night I popped into WMCC to buy some tyres and got a steinlager and a BBQ. I also drink more coffee in there than I do at home.
What tyres ya get mate, those m1's??

[750Y]

Last night I popped into WMCC to buy some tyres and got a steinlager and a BBQ. I also drink more coffee in there than I do at home.

WORD!, been looked after everytime, best i know of...

[WINJA]

RED BARON IS GOOD AND MT EDEN MC IS REALLY GOOD

[Motu]

Come to me for a WoF on your bike and you can go for a walk in the rain - complain and I think you'll fail....in fact I'm sure you will.

I want....sorry,can't hear you....

[Posh Tourer :P]

Are you providing free rain? Thats good service....

[warren35]

Well i know its out of your way but i swear by Hamilton motorcycle center.Its the only place ill let touch my bike and you are welcome to check on your bike and talk to the machanic as hes doing the work.as soon as i pull in im told to make a cuppa of what ever i want in their coffee lounge.But first and foremost their work is tops.thanks dudes

[**R1**]

Pitlane our local cycle treads dealer has a couch to wait on with TV,videos, playstation with motoGp and the usual tea and coffee.
Yeah i fully rate Pitlane MC, if ya ask nice they do Mocha and hot choclate as well. personaly i dont go anywhere else even if what im after is cheaper else where. Don (owner) fully knows his stuff, plus the are a bike shop with people that actualy ride bikes, road, track, and dirt, so you get the best gear and advice no matter what your in2.

[Motu]

Are you providing free rain? Thats good service....

I just get a certain little 150cc bike to do a ride past - instant rain!

[Rainbow Wizard]

You couldn't have come upstairs. There's free coffee, tea, cappuchino's, hot chocolate, Comfy couches, magazines, a variety of DVD's (rear projection TV).
Not to mention the stimulating conversation of my colleagues and I.
I confess to the lack of a drying room, but our blindingly efficient service means that you're not here long enough to need it. :first:
Lou

Yep, did that, 2 or 3 times, but for parts related service. I didn't see any comfort zones but it sure looks professional up there.

[jimbo600]

What tyres ya get mate, those m1's??

Yep I was going to get Racetecs front and rear but can't afford to replace them in a few weeks time so I got something with a little more milage. They feel good too. I guess when you ride your bike on the road 98% of the time it makes sense to get tyres designed for the road and not the track.

[Skunk]

Doesn't matter where I go - they all greet me the same way.

"GO AWAY YA BASTARD"

[MD]

Last night I popped into WMCC to buy some tyres and got a steinlager and a BBQ. I also drink more coffee in there than I do at home.
How many bungee cords did it take to secure the BBQ to the back of the Gixxer??? And did they throw in the gas bottle?
I know what you mean Jimbo. Its a friendly place. People need to stop slagging off ALL the bike shops, compared to other retail businesses I reckon Bike shops shine :sunny: .MD

[750Y]

Yep I was going to get Racetecs front and rear but can't afford to replace them in a few weeks time so I got something with a little more milage. They feel good too. I guess when you ride your bike on the road 98% of the time it makes sense to get tyres designed for the road and not the track.

did You get the deal on the M1's. A little birdy suggested there may be some more coming up in a couple weeks... hope it's true as i'll be keen for some more. I find them to be a good tyre and they have good feedback grip-wise.

[jimbo600]

did You get the deal on the M1's. A little birdy suggested there may be some more coming up in a couple weeks... hope it's true as i'll be keen for some more. I find them to be a good tyre and they have good feedback grip-wise.

Yeah got the deal. $399 for a set, now that's good buying that is. Get yourself down to WMCC and tell WT he's a cunt from me.

[750Y]

Yeah got the deal. $399 for a set, now that's good buying that is. Get yourself down to WMCC and tell WT he's a cunt from me.
...so where we at with the m1's trash? any 190 sets going?

[White trash]

Sorry mate, 180s only this time.

I stuck a 180 on my One Kay and it's sweet as a nut though.

[Ghost Lemur]

Sorry mate, 180s only this time.

I stuck a 180 on my One Kay and it's sweet as a nut though.

So when are we getting a thread with pics of this new machine of yours?

[Drunken Monkey]

I arrived at AMPS last Thursday for the Voxan's 5000km service dripping wet from the ride up from Tauranga and I'm sure I'm not the only water catchment zone to ever cross their threshold.
What? No drying room? No coffee or tea on offer? ...

Odd, the last time I was there, granted it was a couple of years ago, they had a coffee machine up the back of the shop you could help yourself to, plus a sofa and a couple of magazines to idle the time away while waiting for whatever it was you were waiting for.

[Ramius]

Wellington Motorcycles, was too lazy to read through all these to see if someone mentioned them, but they are fantastic. Get offered coffee even when just parusing! Hence why I brought my bike from them!

[Blakamin]

Wellington Motorcycles, was too lazy to read through all these to see if someone mentioned them, but they are fantastic. Get offered coffee even when just parusing! Hence why I brought my bike from them!
I know the feeling...now if only WT kept some beers in the fridge... :whistle:

[White trash]

I know the feeling...now if only WT kept some beers in the fridge... :whistle:

Beers only get offered post 4pm.

They are there however.

[Sparky Bills]

How come ive never been offered a coffee, when in WMCC??
Give me a good deal on a new Gixer race bike, and I might shop there more. :blah:

[White trash]

How come ive never been offered a coffee, when in WMCC??
Give me a good deal on a new Gixer race bike, and I might shop there more. :blah:

Told you before sonny, One step at a time, you aint ready for a Gixxer.

[750Y]

Sorry mate, 180s only this time.

I stuck a 180 on my One Kay and it's sweet as a nut though.

where's the noticeable difference bud? I know it's well recommended by racers, but it isn't the optimum tyre size for the rim...?! come back..
..my mind is turning slower today after the hideous dacquary(sp?) sesh y/day..

[AMPS]

Yep, did that, 2 or 3 times, but for parts related service. I didn't see any comfort zones but it sure looks professional up there.
The customer lounge is on the street level area, behind accessories dept.
Lou

[Mongoose]

The customer lounge is on the street level area, behind accessories dept.
Lou
Signage or staff that point this out might be in order, or else its back to "How was I meant to know?" Well, for all those that are not on KB

[inlinefour]

I arrived at AMPS last Thursday for the Voxan's 5000km service dripping wet from the ride up from Tauranga and I'm sure I'm not the only water catchment zone to ever cross their threshold.
What? No drying room? No coffee or tea on offer? Cagers get better treatment. So are there ANY bike shops that offer such creature comforts?
I'd be keen to hear others views on this topic.

That aside, the Voxan feels like she's receive a fair bit of pampering, and that original 40 tooth sprocket has made the bike far more user-friendly, particularly on decelleration.

Don't get me wrong AMPS, I appreciated the good service you provided, but for one of the largest and "out-there" bike shops in the country I feel you could do better. Cheers, and thanks for being friendly and helpful.
The Wiz


I am aware of a water cooler and I'm sure they have got a staff room that could be used. I've been known to just walk in and place my gear on the deck while satched. I'm sure the others would oblige if asked also. :scooter:

[Sparky Bills]

Told you before sonny, One step at a time, you aint ready for a Gixxer.


That went straight through the heart man!! :cry: :tugger:
I dont want your shitty Gixer's! I just want free beer! :2thumbsup

[Blakamin]

Beers only get offered post 4pm.

They are there however.
shit... will be there 4.05 tomorrow WT!!!!
and when I worked at House of Harley in perth in the early '90's, beer got offered to customers after 8... am....

[Sparky Bills]

They best be cold!!!

[Lou Girardin]

Signage or staff that point this out might be in order, or else its back to "How was I meant to know?" Well, for all those that are not on KB

When you come in, I'll usher you to the lounge personally.