I give up: parts in NZ!

[Tony.OK]

Ok I know I'm supposed to buy from NZ, as alot of people have a gripe with getting items from overseas. Thing is this little country does its best to piss me off when it comes to getting a part that you'd think is a pretty consumable item.
All I want is 2 'rivet links' for my (very common) 520 RK chain on my racebike, I've gone up 2 teeth on the back sprocket and now the chain is on the short side...................easy fix, go to local and order a couple...........WRONG!!!!!

Local says no worries, go in next day.......have 1 there but suppliers are unpacking an order come back tomorrow, ok sweet as, give them a few days over the weekend and go back.........sorry theres none in the country, thinking the piss was being taken I joked, but no there isn't any here.

Cmon...............a bloody common chain size for a sports bike and ya can't join the fuking thing together with the right link............I even tracked down an elusive chain riveter( a job in itself ) to do the job properly........am at a loss for words really, if it were an exotic part I could understand it, but its not.

Is it any wonder more people are buying from offshore..............:mad:

[Gremlin]

Try this... I want to demo a KTM 990 Supermoto... I have spoken to 4 dealers, 3 in Auckland, 1 in Hamilton... 3 weeks later, no-one has anything yet...

Hamilton is the best so far... may have the older 950 shortly... you would think for a bike sale they would kinda sort something? :rolleyes:

[Drew]

Ok I know I'm supposed to buy from NZ, waa waa waa, I cant gear my bike down to keep up with Drew out of the sweaper.

It aint your power delivery bro, it's a lack of dirt tyres for the wrong side of the ripple strip.:laugh:

[firefighter]

I understand your frustration mate, it's so much easier to not waste your time and order it yourself online- hell I haven't found an easy to use nz site yet for a lot of the things iv'e looked for, there's a couple which are reasonably ok but just don't quite give you the info you need or pics of what your buying etc....

[Tony.OK]

It aint your power delivery bro, it's a lack of dirt tyres for the wrong side of the ripple strip.:laugh:

Thats your department mate, my job is to keep you on my outside (the safe zone)................;)
Ya taught me some nice race lines, enough to gap ya in the second race:whistle:, but that one you can keep for yourself hehee :woohoo:

[Sparky Bills]

What model RK chain have you got?
520XSO Rivet Links are availible. $9.60 retail.

PM me if you like.

[Tony.OK]

What model RK chain have you got?
520XSO Rivet Links are availible. $9.60 retail.

PM me if you like.

Its a 520GXW, would those links be compatable? I've got spare x rings off my remaining chain I can use to replace o rings.

[Timber020]

An ECU for a 98 fireblade? Oh yes, that will be $1200 and 6 weeks wait. HA! (400 from USA, weeks wait)

Starter motor for your chippers broke and you cant get a kit for it. Thats $700 please. (180 from USA, and you can get a kit for 60 and it wasnt broken at all)

Chainsaw broke? replacement saw is 1600. (450 from US)

Yeah I love NZ dealer prices at times.

[fireliv]

Seriously though, dealers must hate the internet........ they no longer can pull the wool over our eyes!

[Gremlin]

An ECU for a 98 fireblade? Oh yes, that will be $1200 and 6 weeks wait. HA! (400 from USA, weeks wait)

Starter motor for your chippers broke and you cant get a kit for it. Thats $700 please. (180 from USA, and you can get a kit for 60 and it wasnt broken at all)

Chainsaw broke? replacement saw is 1600. (450 from US)

Yeah I love NZ dealer prices at times.
KTM RC8 1190 full system titanium akrapovic... retail price: NZ$8500.... :laugh:

You don't even get angry at that price, you laugh... no-one could be in their right mind to pay that much for an underbody exhaust, I mean come on, headers, and you don't even need a flippin mid pipe. I even tell dealers I am not buying exhausts from them for the supermoto (NZ$4500 for the top of the line full system) simply because of the price.

By paying those prices I believe you are just encouraging them to continue marking them up that much or making them that expensive.

[scott411]

Its a 520GXW, would those links be compatable? I've got spare x rings off my remaining chain I can use to replace o rings.

XSO will not be strong enough for your bike, GXW is made for high powered sports bikes, xso is really a smaller bike or off road bike chain,

give me a pm, ill see what i can do tomorrow, i will see if i can get another brand that is the same size and strenth,

[Tony.OK]

XSO will not be strong enough for your bike, GXW is made for high powered sports bikes, xso is really a smaller bike or off road bike chain,

give me a pm, ill see what i can do tomorrow, i will see if i can get another brand that is the same size and strenth,

Cheers mate.........only problem now is I need them before Friday, am testing at Manfeild on Fri, if I had dreamt I'd have 2 weeks of waiting for nothing id've gone with my US guy.

[scott411]

no probs, give me a yell if he can not sort it

[Katman]

Suzuki NZ are out of stock of GN250 ring sets. How can any business allow their stock to run out for a model that has been around for 25 years?

[bully]

frame slidder bolts, the ones you take out to put frame slidders on, should be dime a dosen, shop says two weeks, ended up over a month! they got one in two weeks, one is no good! and thats a 07 bike.

[Pedrostt500]

Phone these guys, John Brooks Ltd 04 568 6196, unit 10 495 Hutt Rd Petone.
or you could try Maud kirks Machinery Ltd, www.maudkirk.co.nz
They are both Indutrial transmission companies. often Motorcycle chan and industrial chain is the same stuff, you just need to know all the relivant dimensions to what you want.

[avgas]

Service manual - GB400......
Took 8 weeks to get RG150 fairings....6 months after they were released in NZ.....
Red Barron have been good to me - parts wise, could i recommend a Yamaha?

[Richi]

Why try and "support" kiwi business if you are forking over even one cent extra! The money i would save to buy something and import it is extra money to spend on my own son. And to me he is WAYYYY more important than the new zealand economy

[Subike]

LOL NZ bike parts dealers lol, What a joke!
New complete 4 - 1 exhaust from local manufacturer. = $1800 !! Need Bike to custom fit!! 1 month!
New complete Jardine 4 - 1 exhaust from US manufacturer, = $450 including AIR freight. 10 working day delivered!
New Coils, NA in NZ, $65+ each imported from Japan 6 weeks,
New Coils, Mikes XS England $35 each 10 days.
New clutch plates, Ex Japan, local Yamaha dealer, $400 plus Gst, 6 weeks!
New Competition Clutch Pack with springs, ex US 10 days, $64.
New Switch blocks l/r sides, Obsolete in NZ , US $23 each
Second Hand workshop manual, Tard Me, NZ $60!
Brand new workshop manual, still in celophane wrapper, ex US $22,
Full engine gasket set, NZ yammy dealer, $400 headgasket alone!!
Complete Gasket Kit ex GERMANY! $74!!! delivered in 14 days!
I could go on , but you get the Idea,

I priced all the parts I wanted for my rebuild, and budgeted for $4000, in parts. I have almost all the parts now I need from overseas dealers, mainly Via Ebay and PayPal, for just under $2300!

Why are there no parts in local bike spares departments? Because they cannot afford to compete with what you can get directly from overseas markets.
Is it safe? Is it relyable? Yeap, and most places have a right of refund less the shipping costs if you purchase the wrong part.

Which choice is the wise one? Buy NZ.......Access the WWW. market?

[alanzs]

I get most of my parts from overseas.

I have bought from this shop for many years; http://www.shopbombaymotorsports.com/index.htm. One of the best, most reliable, knowledgeable anywhere.

I saved $40 NZ on buying my last helmet visor. They were about $100NZ here and even with two day shipping from the US it was only $60NZ.

[roadracingoldfart]

I almost never buy anything mechanical from a retail outlet now unless its from an associate who gives me a good price. The wholesalers on my list are more than happy to seel to me directly and i get really good pricing thats well below retail. All it takes is a bit of reasearch to find out what industry actually deals with the type of products we all need to fix bikes etc.

EG;
Iridium NGK spark plugs , i get for approx $14.00
RRP is well over $ 25.00 each.
520SMO or similar chain for about $60.00 from a power transmission wholesaler.

Just research and dont mentally go straight to a retail outlet just because its there.

Good luck Paul.

[Mort]

Yep thats my story too....

Clutch Part for a GasGas - 4 months !!!
Part for an Arai helmet (air vent) - 9 (yes Nine !!) months and when it arrived it was the wrong part.
Air filter for a VFR750 - well who knows.... it hasn't arrived yet. ($137 for an Airfilter !!!)
Speedo cable for a VFR750 - not arrived either...

I can understand why NZ does not hold huge stocks of parts. BUT.... I don't know why every retailer ignores the demand for parts to be delivered quickly and cheaply from available sources.

I've learned my lesson .... I will buy all my parts from the web in future. All parts retailers here are pathetic.

[Forest]

I used to order electronic parts from a big wholesaler in Australia (Farnell (http://nz.farnell.com/)).

I could phone through a parts order up to 6pm NZ time and have it delivered from Sydney to my Auckland office the following morning. For a total delivery fee of $10 for the first 10kg!

It would cost me more to ship a part up from Wellington.

[Taz]

2nd hand Ducati superlight forks from ducatispares $1000 and need attention.
Got a pair out of the US landed here for $630 including shipping took a week.

[Tony.OK]

Well I finally got my links with 1/2 a day to spare.
Asked my local to ring the supplier and ask if they could take 2 out of some new chain boxes as they come with the rivet link..........result=2 new rivet links arrived overnite.
A bit of thinking outside the box acheived the right result.......I will take all the credit though:innocent:

[mouldy]

Gold 520 gxw rivet links were available just not the standard black ones , shame I didn't see this earlier

[barty5]

Yz125 $800 and some dollars got one from the states for $320 including fr8 took one week.

[exretailer]

Hi,

New here but for a little country that hardly even makes a dent in the accessory markets worldwide the shops here do ok. Sure some stuff runs out at the wholesalers but hey if it isnt available at the time of order what do you do? hold a container or a whole order up for couple of items, Prices sure you can get it from the US as alot of people do but remember they have a far larger customer base than we have here and buy in bigger volumes than even our wholesalers do they also work on a lot less margin than us but also pay less and have cheaper living costs. How much do you earn an hour, imagine paying shit wages for your staff, then what help would you get at the local shop.Having just been at Chapperall in LA most things were pretty cost competative considering current and ever increasing freight cost to what we have here excluding the crap products that are around. Most retailers do there best for there customers and if you are a great customer you will find most will go beyond the extra mile to help you out, I know we did. The dollar dropping will of course tidy things up as most people will consider the lower dollar when purchasing ex US now.

Bugger about PTMC

[Sparky Bills]

Retailers a joke??
WTF are you people on!?
Man this shit pisses me off!

Look, Theres been at least 3 people (from the industry you people are constantly bagging) offering to help in this one thread. Even after all this talk. We still offer help. Even if it is just a chain link.
Why do we bother?

(this is not a dig at you Tonyok)

[Tony.OK]

Retailers a joke??
WTF are you people on!?
Man this shit pisses me off!

Look, Theres been at least 3 people (from the industry you people are constantly bagging) offering to help in this one thread. Even after all this talk. We still offer help. Even if it is just a chain link.
Why do we bother?

(this is not a dig at you Tonyok)

No probs mate, I'd hate to be in a retailers shoes, you guys can only rely on the importers helping you out, when they let you down you bare the brunt.

Thanks to all who offered help, chain is sorted and the world is all rosey again:sunny:

[gav]

Yep thats my story too....

Clutch Part for a GasGas - 4 months !!!
Part for an Arai helmet (air vent) - 9 (yes Nine !!) months and when it arrived it was the wrong part.
Air filter for a VFR750 - well who knows.... it hasn't arrived yet. ($137 for an Airfilter !!!)
Speedo cable for a VFR750 - not arrived either...

I can understand why NZ does not hold huge stocks of parts. BUT.... I don't know why every retailer ignores the demand for parts to be delivered quickly and cheaply from available sources.

I've learned my lesson .... I will buy all my parts from the web in future. All parts retailers here are pathetic.
So your speedo cable is for your 1991 VFR750? And you seem suprised the dealer doesnt have a cable? Dude the bike is 17 years old, I'd be surprised if Honda Japan have one, generally they will supply parts for 10 years.
Try a wrecker or someone that specialises in automotive cables. Have you tried Econohonda? As for the air filter are you looking for genuine? Have you tried getting a K&N filter or similiar?

[speedpro]

I used to order electronic parts from a big wholesaler in Australia (Farnell (http://nz.farnell.com/)).

Yeah I've dealt with Farnell, blardy marvelous.

I wrecked a turbo on a ute i had. I got a fully reconditioned guaranteed one delivered from the USA in 2 days for the same cost as having the old one "maybe" fixed using scavenged parts.

[gammaguy]

the WWW is the way of the future.i buy and sell most of my stuff on there these days,including for all the bikes at work.after years of dealing with sales staff who couldnt care less in some cases,i now cut thru all that shit and order online.if i cant get it locally or it is too expensive(which it often is)it is often just as quick and cheaper to get it from overseas.
if the local dealers are looking after their customers and making an effort though,price should not be the only consideration.its a case of valuing staff too,because a sales person that knows their stuff and cares about the customer is worth their weight in gold.pity a lot of dealers dont seem to know that

[Squiggles]

Suzuki NZ are out of stock of GN250 ring sets. How can any business allow their stock to run out for a model that has been around for 25 years?

yer, i installed the last set in the country :laugh:

[geoffm]

I have commented on BMW parts prices in the past - you can consistently order parts from the UK or Germany and have them landed to your door in a week for 25-30% less than BMW NZ - who take 3 weeks+.
They add no extra value for the extra money.

[jonshutt]

just had to add to this post! online shops in NZ don't work much better that dealers!
chain tool - ordering on a website from ChCh 4 weeks ago - no sign of it
chain, ordered a gs500 chain from another website, just found the chain is clip link which as far as I can tell is not recomended for the bike, and now they want extra for the riviet and more delays... prices were ok, but the fact i'm 1 month later and still with no bike, or any sign of getting my bike working is just crazy...

[cowpoos]

Ok I know I'm supposed to buy from NZ, as alot of people have a gripe with getting items from overseas. Thing is this little country does its best to piss me off when it comes to getting a part that you'd think is a pretty consumable item.
All I want is 2 'rivet links' for my (very common) 520 RK chain on my racebike, I've gone up 2 teeth on the back sprocket and now the chain is on the short side...................easy fix, go to local and order a couple...........WRONG!!!!!

Local says no worries, go in next day.......have 1 there but suppliers are unpacking an order come back tomorrow, ok sweet as, give them a few days over the weekend and go back.........sorry theres none in the country, thinking the piss was being taken I joked, but no there isn't any here.

Cmon...............a bloody common chain size for a sports bike and ya can't join the fuking thing together with the right link............I even tracked down an elusive chain riveter( a job in itself ) to do the job properly........am at a loss for words really, if it were an exotic part I could understand it, but its not.

Is it any wonder more people are buying from offshore..............:mad:


What model RK chain have you got?
520XSO Rivet Links are availible. $9.60 retail.

PM me if you like.

I was going to suggest to PM spunkyballs....erm...I mean sparky bills


Ps: Read my signature Tony...genuwine drew quote.

[Headbanger]

This begs the question...

Where was Robert in 2008?

God damn it, The industry needed defending back then as well.

[Rogue Rider]

Ok I know I'm supposed to buy from NZ, as alot of people have a gripe with getting items from overseas. Thing is this little country does its best to piss me off when it comes to getting a part that you'd think is a pretty consumable item.
All I want is 2 'rivet links' for my (very common) 520 RK chain on my racebike, I've gone up 2 teeth on the back sprocket and now the chain is on the short side...................easy fix, go to local and order a couple...........WRONG!!!!!

Local says no worries, go in next day.......have 1 there but suppliers are unpacking an order come back tomorrow, ok sweet as, give them a few days over the weekend and go back.........sorry theres none in the country, thinking the piss was being taken I joked, but no there isn't any here.

Cmon...............a bloody common chain size for a sports bike and ya can't join the fuking thing together with the right link............I even tracked down an elusive chain riveter( a job in itself ) to do the job properly........am at a loss for words really, if it were an exotic part I could understand it, but its not.

Is it any wonder more people are buying from offshore..............:mad:


Sadly that seems to be the tragic story here. I recall having problems in 03 trying to get mods for my SV1000s, I subsequently went off shore to USA market and ordered a heap of stuff, undertail, hugger, full fairing, indicators, mirrored screen and light lenses, integrated led tail and indicater runway set.... and more.
So cool they were, that I started to get orders, and eventually had quite a business going.... sold heaps of mods sourced from Europe and usa as well as direct from suzuki in japan lol.... NZ suzuki got pissed off and tried to block me, however I had distribution set and then snuck in the back door to supply aussie and usa as well.....
Did ok, but got to big so sold the business on to another dude.... Internet makes it easy to get stuff, and cheap from overseas. I recomend anyone to give importing a go. Especially gear.

try looking at these places: http://www.shooindustries.com/

Parts: http://www.bikeit.co.uk/

Performance http://www.bikeit.co.uk/

Loads more as well, very reputable brands.

[Marmoot]

$237 for a brake lever with 2 weeks wait from a local dealer.
$100 incl. shipping from US, arrived in less than 7 days.

Go figure.

I understand that
1. Local shop needs to make margin out of it.
2. Bike population in NZ is not so great, so yeah it's a bit more difficult to keep things in stock.
3. Whenever I shop online overseas, NZ as a whole gets a few dollars poorer, and it might affect me in the long run too.

But c'mon, I have my life too and I'm not made of money. Cashflow and time are real issue. Afterall, I only have less than 100 years to enjoy in this lifetime, most likely.

[pzkpfw]

I've seen a sign on the counter of one local shop where "if you ordered it: you bought it".

Basically if it turns out to be the wrong part - tough luck.

And I know from a very reliable source that this applies even if they helped you order it! (i.e. had a go at finding it in their books and gave you the part number(s)).

...so where's the advantage in buying from the shop in the first place? Surely the "benefit" (that you pay for) is their expert advice and back-up if things are not right?

[Blackflagged]

The government has a big part in making it better to buy overseas.. go the USA, more business friendly!.
http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10644124
Winning ecomonys were trying to copy.And it`s not the US
Britian 17.5% Vat
Greece 23.5% Think i heared in sales tax
This not only adds to the cost of a product directly, but in lot of other costs of doing business here.
So go and whinge at your dealer, it all there fault. I`m sure they love to be whined at about things they can`t do anything about.They know it cheaper to buy in the USA,they probably get told 5 times a day.
Buing overseas is just cheaper, do it, i do. But if you want to whine , whine at the cause of the problem.At least simi attempt to understand why.

[shrub]

The government has a big part in making it better to buy overseas.. go the USA, more business friendly!.

So go and whinge at your dealer, it all there fault. I`m sure they love to be whined at about things they can`t do anything about.They know it cheaper to buy in the USA,they probably get told 5 times a day.
Buing overseas is just cheaper, do it, i do. But if you want to whine , whine at the cause of the problem.At least simi attempt to understand why.

I'm liking this government - they're punishing the evil small businesses for ripping us off for years by daring to make a profit.

[dipshit]

Buing overseas is just cheaper, do it, i do. But if you want to whine , whine at the cause of the problem.At least simi attempt to understand why.


The 12.5 % GST does not account for things that are sometimes 2 or 3 times more expensive here.

[Blackflagged]

No your correct, only account for as you say 12.5 + 12.5 on all there bills, and so on. So you think the Retailer is making 300%, they don`t .That must be why non ever shut down, or maybe they shut down to move to a tropical island . As i said buy from the USA i do, and it makes sense to. NZ Retailers can`t compete,But why. I guess your not interested, forget i mentioned it.

[bogan]

perhaps an idea for those better at web programming than me, why not set up a price comparison site for motorbike parts? get results from www store that ship direct to nz, nz stores that want to add their prices can get more business that way, and nz internet shops can get in on the action as well. and it'd be bloody easy to implement targeted advertising based on parts searched for so I would Imagine that would pay for the server costs many times over.

[jonshutt]

$237 for a brake lever with 2 weeks wait from a local dealer.
$100 incl. shipping from US, arrived in less than 7 days.

if an individual can import something for $100 in 7 days. why can't the dealer just do exactly the same thing? Import it the same way and charge $150 or even $180. they're still making their markup - but it's quicker and cheaper than thier current method of sourcing stock - what ever that is....

[SMOKEU]

Suzuki NZ are out of stock of GN250 ring sets. How can any business allow their stock to run out for a model that has been around for 25 years?

Probably because they keep blowing up, and demand for parts exceeds supply.

[scracha]

if an individual can import something for $100 in 7 days. why can't the dealer just do exactly the same thing? Import it the same way and charge $150 or even $180. they're still making their markup - but it's quicker and cheaper than thier current method of sourcing stock - what ever that is....
A lot of franchised dealers would get into serious $hit if they're caught buying certain lines from other channels. Their hands are effectively tied.