DougieNZ
16th September 2008, 10:56
I had a bad experience at the Tin Hut last weekend. Was on an organised ride with 20-25 bikes. We arrived at Carterton about 1pm and the place was a zoo with Daffodil day going on etc. So we started looking at options for lunch. The Tin Hut was suggested by someone and I rang them (note – I rang them – this will become important later). I asked if they could provide lunch for 20-25 people. “No worries, come on down” was the response. We turned up there to find the place was absolutlely chokker. The bus outside should have been some indication. Only when I approached the bar was any effort made to accommodate us seating wise. Then the food took 90 minutes to arrive! Obviously, by this stage some people in our group were starting to get restless. One member of our group did go to the bar to complain (politely) about the slow service.
I have no problems waiting if you turn up somewhere unannounced. This is only to be expected. This, though, smacked of the publican trying to make a few extra bucks when he knew that the service would be very slow. Not good enough in my opinion. When I rang, he should have told us there would be over 1hr wait time - then we could have decided from there.
I do know that this is a popular stopping spot for Kiwibikers. Maybe this was a one off?
I have no problems waiting if you turn up somewhere unannounced. This is only to be expected. This, though, smacked of the publican trying to make a few extra bucks when he knew that the service would be very slow. Not good enough in my opinion. When I rang, he should have told us there would be over 1hr wait time - then we could have decided from there.
I do know that this is a popular stopping spot for Kiwibikers. Maybe this was a one off?