Motormail...

[WanaGo]

Hey,

Bit of a stupid question, but is there a website for motormail, to view and buy their gear online? Ive tried www.motormail.co.nz but that seems to be something else.
I take it they offer a catelogue aswell?
How does one sign up for all this... Im in Palmy, so havent seen it around, but Ive heard quite a bit about it.

Excuse me for the stupid question :bash:

Cheers
WanaGo :shake:

[enigma51]

Its motomail.co.nz not motormail

[Krayy]

Theres no "R" in their name, so go to http://www.motomail.co.nz and you'll be right. They have no on-line catalogue but you can order one from there.

[TLDV8]

Is Motomail the only distributor to the public in Auckland?

[Quasievil]

Now that is a crap Website !! if you want to view and buy online you will be disappointed with motomail. do what I do buy offshore, at least overseas they can be bothered investing into their business and the biking fraternaty :finger:

[XTC]

Motomail is not a distributor just a retailer.... Most but not all their products are imported by the usual motorcycle accessory importers that all the other bike shops deal with. Chances are that if motomail have it in their catalogue then other bike shops have it or can get it.

P.S their website is crap. I beleive that the first company to do a real online shop in NZ will be rolling in it provided the service is up to it. Service is everything. If you are not getting service where you are go somewhere else.

[Biff]

Not only is their website crap, but they're expensive and prone to messing your order up.

[Coyote]

Excuse me for the stupid question :bash:

Don't worry about asking dumb questions. I've asked plenty of them

[XTC]

Not only is their website crap, but they're expensive and prone to messing your order up.


Comes down to money... The motorcycle trade doesn't pay well and anyone worth more ends up going elsewhere to get a decent pay rate. When I was in the motorcycle trade I couldn't really afford to ride when the kids came along. made a career change and instantly earned twice as much....

Dealers If you have good staff pay them what they are worth or watch them leave....

[Hitcher]

Comes down to money... The motorcycle trade doesn't pay well and anyone worth more ends up going elsewhere to get a decent pay rate. When I was in the motorcycle trade I couldn't really afford to ride when the kids came along. made a career change and instantly earned twice as much....

Dealers If you have good staff pay them what they are worth or watch them leave...
Excuses, excuses.

Either you're serious about providing outstanding customer service or you're not. Good service doesn't cost, it pays. Repeat business is what most organisations aspire to, based on the theory that your best source of new business are your current customers i.e. a happy customer is a loyal customer. Also don't forget the real power of word-of-mouth endorsement -- and that works both ways!

Selling bikes and gear must be one of the easiest businesses around. The stuff sells itself. If you don't stock it, you can't sell it.

Unfortunately too many motorcycle retail operations are based around a workshop and driven by the workshop.

[Biff]

Don't get me onto customer service - I had a real argument with the manager of a double-glazing company yesterday. He phoned me up and told me I owed him money for windows his company installed for me last year.

Now I know I'm a bit slow at times, but I was very quick to inform him that his salesman told me that the windows would pay for themselves in a year......

He hung up.

[XTC]

Excuses, excuses.

Either you're serious about providing outstanding customer service or you're not. Good service doesn't cost, it pays. Repeat business is what most organisations aspire to, based on the theory that your best source of new business are your current customers i.e. a happy customer is a loyal customer. Also don't forget the real power of word-of-mouth endorsement -- and that works both ways!

Selling bikes and gear must be one of the easiest businesses around. The stuff sells itself. If you don't stock it, you can't sell it.

Unfortunately too many motorcycle retail operations are based around a workshop and driven by the workshop.


Exactly but would you work for motorcycle shop pay??? When you can sell your skills to a buisness in another profession that pays twice as much???

[Hitcher]

Exactly but would you work for motorcycle shop pay??? When you can sell your skills to a buisness in another profession that pays twice as much???
Depends on what I could negotiate with my employer. If they were prepared to let me run the showroom and take a margin on everything I sold, rather than some scroty per hour remuneration arrangement, than I could be very interested...

[Kiwi]

Yes I do - and I enjoy it :wavey:

see ya
Kiwi

[WanaGo]

Wow that was a bigger than normal responce to a tiny question! THANKS!

Yeah the site does suck doesnt it.

Does anyone have any cheaper source of Kawasaki ZX9R manuals and stuff, than thru a retailer?

Cheers

[Biff]

Wow that was a bigger than normal responce to a tiny question!

You'll soon learn that we KB'ers like to express our opinions, talk crap (or maybe that's just me) and generally tell the whole world what we think of everything.

Did you know that in the UK jandals are referred to as flip flops? Makes it kind of amusing when someone with two left feet then has to ask the shop keeper for a pair of flip flips don't ya think?

[XTC]

Wow that was a bigger than normal responce to a tiny question! THANKS!

Yeah the site does suck doesnt it.

Does anyone have any cheaper source of Kawasaki ZX9R manuals and stuff, than thru a retailer?

Cheers

Try www.repairmanual.com/catalog/99924-1225-02
Item #: 99924-1225-02
Price: $36.95 US Dollars = $52.02 NZD for genuine kawasaki manual + shipping.

[XTC]

Try www.repairmanual.com/catalog/99924-1225-02
Item #: 99924-1225-02
Price: $36.95 US Dollars = $52.02 NZD for genuine kawasaki manual + shipping.


Oops wrong year try this one http://www.repairmanual.com/motorcycles/1996/34/6/5226

Only $18.86 USD = $26.55 NZD

[WanaGo]

Cheers for that!
Are haynes manuals just as good, or better than the origional manuals? They are a bit cheaper... Suits my budget better anyway :)

Cheers
WanaGo

[XTC]

Cheers for that!
Are haynes manuals just as good, or better than the origional manuals? They are a bit cheaper... Suits my budget better anyway :)

Cheers
WanaGo

Sometimes Haynes manuals are better. OEM manuals are written assuming you are a mechanic and say things like remove the whoflungdonit whereas a haynes manual will tell you how to remove the whoflungdunit and also tell what the hell a whoflungdunit is.......

[Big Dave]

I built a new front end for their site about a year ago, but the implementation of their new inventory control system has delayed deployment.
They know it sucks. An appology on Chris's behalf.
An ecommerce facility will be available eventually.
As far as commitment to customer service goes, You won't find a more commited bunch.
They make errors and screw ups sure, but let he who is without fuck up cast the first aspersion - the people at motomail are my friends, try real hard and have my respect.

JMO - I don't think they would make enough volume out of online sales to cover costs and have told them that. I worked in the offices of www.flyingpig.co.nz as it crashed and burned. I say be vewy vewy careful. But they are pushing on

bd

[WanaGo]

Sweet.
Order has been placed :)

Cheers for all the help you guys :D

[Coyote]

You'll soon learn that we KB'ers like to express our opinions, talk crap (or maybe that's just me) and generally tell the whole world what we think of everything.
We all love to talk crap, especially those who only have to make ten or so posts to become a whore :eek:

[XTC]

Big Dave

They may be your friends but reality is that the world is getting smaller and items like this are more easily sourced from oversea's sites from the comfort of your own living room. This may be just one sale lost and there are bound to be others. How much does that cost them??

[XTC]

We all love to talk crap, especially those who only have to make ten or so posts to become a whore :eek:

It's ok ala you're already a whore to me :)

[Will]

I built a new front end for their site about a year ago, but the implementation of their new inventory control system has delayed deployment.
They know it sucks. An appology on Chris's behalf.
An ecommerce facility will be available eventually.
As far as commitment to customer service goes, You won't find a more commited bunch.
They make errors and screw ups sure, but let he who is without fuck up cast the first aspersion - the people at motomail are my friends, try real hard and have my respect.
bd

Chris and his staff have my respect too. :wavey:
They stand behind what they sell and have replaced an item for us when it was faulty.
Motomail have a very good range in the shop, to look through.
If I want to buy anything , I have to be able to touch and hold it. A tactile person, that's me.
And if it is my bike I might even give it a pat.
Oh, OK , occassionally I have been known to give it a cuddle but that was when we were separated for a long time. :hug:

[Big Dave]

Big Dave

They may be your friends but reality is that the world is getting smaller and items like this are more easily sourced from oversea's sites from the comfort of your own living room. This may be just one sale lost and there are bound to be others. How much does that cost them??

I wasn't meaning to sound prickly - All I'm meant is they are good folks and all keen riders - and true - I don't buy all my kit there either.
I prefer AMPS for leatherwear etc.

bd

[gav]

Mr ebay will be your best friend!

[inlinefour]

I know nothing, I see nothing I hear nothing!!!!!!!!!

[Dodgyiti]

Not only is their website crap, but they're expensive and prone to messing your order up.

True, but when they have a sale, then the prices are good. Must be greed that maintains such high prices, because the sale prices are so different, and they still make money :yes:

[bernvern]

try www.motomail.co.nz

miss out the R

[Big Dave]

The new e-retailer software will be operational shortly and a new front end is ready to go live, soon as I give it a few tweaks. Probably after the football.

We're going to blog the weekly specials and they will be good.

Motomail will continue to provide a selection of top quality riding gear from Rev-it, Alpine Stars, Shoei, Davida and heaps of other top names, with service from some really nice people and close personal friends of mine.

[nosebleed]

:lol:



(not at you BD - the post above)

[Big Dave]

Blog site just needs some more data before I make it live.

It'll be something like this -beta- http://motomail.blogspot.com

[Big Dave]

:lol:



(not at you BD - the post above)


That's all right mate - I amuse me too :-P

[nosebleed]

had a look at this thread from the beginning - hence the ROFL - interesting that some of the harshest critics at the start don't have anything much better 4 years on

[NighthawkNZ]

Hey,

Bit of a stupid question, but is there a website for motormail, to view and buy their gear online? Ive tried www.motormail.co.nz (http://www.motormail.co.nz) but that seems to be something else.
I take it they offer a catelogue aswell?
How does one sign up for all this... Im in Palmy, so havent seen it around, but Ive heard quite a bit about it.




www.motomail.co.nz (http://www.motomail.co.nz)

They use to have a catalogue many a year back but no longer, and only have the website for those that are not in the area...

I have bought stuff from them in the past, from catalogue days and even website... and have nothing to complain about and had good service from them.

You don't need to sign up or long into their website to order, just hay your credit card ready

[Big Dave]

www.motomail.co.nz (http://www.motomail.co.nz)

They use to have a catalogue many a year back but no longer, and only have the website for those that are not in the area...



My T'bird was on one of the catalogue covers - that was a classy edition!

[Gremlin]

I haven't bought anything off their website, but I have used it to research what I am interested in, and if they have it (a stock count would be handy), so its definitely an advantage. ie, I know they have it, so if I'm not using my couple of regular shops, they would be the only other one I probably visit.

Speaking of their products, I assume you guys have also visited www.motoretail.co.nz??

[wickle]

Don't worry about asking dumb questions. I've asked plenty of them
there's only one dumb question; thats one you didnot ask!

[Stormer]

I`ve had no problems ordering from motomail`s site.
Any further enquiries are just a phone call away, and in my dealings they were most helpful.

[Coyote]

there's only one dumb question; thats one you didnot ask!
Or one you just asked 5 minutes earlier :p

[jono035]

Yeah, motomail could do with an update to its website. It is a good store and I've always found them to be really helpful (directing me to other retailers that might have stock they didn't etc.) but the website is a bit iffy to work around.

[jamiey]

I've just been to the new Cycletreads website. Heaps better and quiker than their old one www.cycletreads.co.nz :clap:

[MarkH]

I like Motomail - I have spent over $2K there and I think that I have had good value. They have been good to deal with and have put right any problems that have occurred. When I need stuff that they sell then they are the ones I would go to first.

[Big Dave]

Here we go - free $299 pants with Rev it Jackets

http://www.motomail.co.nz

I'll sort where they are on the shop and link them in the morning.

[jono035]

Here we go - free $299 pants with Rev it Jackets

http://www.motomail.co.nz

I'll sort where they are on the shop and link them in the morning.

Ouch, I think that is the jacket/pants combo I bought a couple of months ago <_< That's a pretty good deal...

[Big Dave]

Ouch, I think that is the jacket/pants combo I bought a couple of months ago <_< That's a pretty good deal...

I just bought a new Rev-it Canyon Jacket myself.
I like the 2 liner system a lot.

[jono035]

I just bought a new Rev-it Canyon Jacket myself.
I like the 2 liner system a lot.

Yeah, I got one of the Focus jackets, the ones with the removable thermal liner. Without the liner and just the jacket and a t-shirt on it gets pretty warm at the lights but it's fine when you're moving. With the liner in it is pretty damn warm and snug. Nothing to compare it with but nonetheless I like it a lot.

Also got one of the extra (RJays possibly) back protectors to go in the jacket pocket.

[Big Dave]

Yeah, I got one of the Focus jackets, the ones with the removable thermal liner. Without the liner and just the jacket and a t-shirt on it gets pretty warm at the lights but it's fine when you're moving. With the liner in it is pretty damn warm and snug. Nothing to compare it with but nonetheless I like it a lot.

Also got one of the extra (RJays possibly) back protectors to go in the jacket pocket.


I have a lot to compare it with. Doing what I do I get given Jackets pretty regularly. I have a reasonably large collection of mostly leather garments.

Triumph and Buell branded stuff for my own bikes and some unbranded stuff for the Kiwi Rider work.

I was riding back from the KR office and my existing fabric/goretex jacket had done 5 years and was looking a bit shabby - I got soaked through because the waterproofing is shot and needs re-treatment - so I rocked into motomail on the way home and put the Canyon on my tab. Around 5 hundy retail.

To be honest it's not a great looking jacket when off the bike - it's a funny sort of cut and shape. But when you sit down and get into the riding position it works fabulously and is the right size and length in all the right places.

[Gremlin]

I recently got a Revit Expedition jacket (07 or 08 range), from outlet at $199 (didn't have the thermal liner). I liked the jacket so much, I went back and got pants (the $399 ones). Just waiting for the zip joiner, but they're cut well and very comfortable etc.

Now I just want a bloody thermal liner for the jacket... :cold:

Since then, I discovered the Revit balaclavas, the $50 one, or something, which is thin on the top for tightly fitting into the helmet, but thick around the chin for warmth.

Really starting to dig the revit gear. :clap: