Discussion on Quasi Gear from Wellington Gear Thread [Archive]

Quasievil

20th October 2008, 09:49

Actually yes. While I'm not rubbishing the Quasi stuff (in fact, for the price it's very good) it's not manufactured to the same level as Dainese and Alpinestars (admittedly some of Hein Gericke stuff is questionable particularly the newer stuff) and 'if' you had problems with those Italian brands surely they would have been covered by warranty?
Not saying they are perfect, like all this stuff it is mass produced so human error etc does come into play.

But having visited both Alpinestars and Dainese's production facilities and seen what goes into their products, there is absoloutely no way a product like Quasi's is comparable. Alpinestars in particular put a huge amount into the R&D side of things, they aren't just made to 'look nice' like so many products. In fact their company mantra is all about protection - that's why they are so highly regarded by professional riders worldwide.

I got a couple of things to add.

The big brands arent actually made any better at all, I will admit the style and bling and acronym's wizardry is better but I refuse to accept the actual garment is actually any better at all.
Look at the basics, my leather is just as good, and I know my stitchin is just as good and in many cases better, while the big brands have gone double (often) stitching in their street jackets we have gone Triple, in our racing gear its Quadriple.

Interestingly we (Paula and I) was in a bike shop the other day checking out a Dianese Ducati branded jacket, it was $1000 reduced from $1295
The jacket was a ladies one, we inspected it very closely and while it looked good ( at a distance) our trained eye's where horrified at the poor stitching and the general lack of quality in its finish, hey it looked great but it was a piece of crap (made in Bosnia)
Conversely I picked up a one piece Tecknic from Whites the other day (as a favour to a mate who won it) and got it home and pulled it out of the bag and had a real close look at it, first impressions was it was awesome in every way leather was nice, finish was reasonable (stitching wasnt to straight) but nice.........it was about a $2300 suit though, ours are $1595, you might look blingier in the tecknic but you wont be better protected

You are correct I do believe the big brands have alot of R&D money to throw at their brand, I think though its spent on marketing hype and blingy bits and acronyms that really dont do fuck all, ie Teknics Airblade system, whats that do exactly (nothing is the answer)

Its not complicated, good gear (leather) needs good quality leather, and good quality stitching, and good quality Armour............thats it, thats all you need (oh and a good fit) we concentrate on that here at Qmoto head quarters when it comes to blingy bits we got them to anyway ie titanium external armours, TPU shoulder armours, but our focus is on the crashability of the gear.

Then of course its about the service, when was the last time you saw Mr Alpinestar or Mr Dianese at the track standing next to the guy racing in his suit, or infact even racing in his own brand suit, service is a Huge part of it all, and I believe that Mr pimple face retail counter boy wont really give a flying monkies if you have an issue with your suit, even if he did, he will then be three layers away from the maker ie pimple face counter boy-Wholesaler-manuafactuer, for QUASiMOTO, one deep you-me

But its a big market and there are lots of brands out there to, but keep it simple and look at the basics of the gear dont get caught up in the hype and bling.
At the end of the day though, buy what you like just make sure its a good fit and it has the neccersary components to make you safe in a crash...thats what they are for

cs363

20th October 2008, 19:27

I got a couple of things to add.

The big brands arent actually made any better at all, I will admit the style and bling and acronym's wizardry is better but I refuse to accept the actual garment is actually any better at all.
Look at the basics, my leather is just as good, and I know my stitchin is just as good and in many cases better, while the big brands have gone double (often) stitching in their street jackets we have gone Triple, in our racing gear its Quadriple.

Interestingly we (Paula and I) was in a bike shop the other day checking out a Dianese Ducati branded jacket, it was $1000 reduced from $1295
The jacket was a ladies one, we inspected it very closely and while it looked good ( at a distance) our trained eye's where horrified at the poor stitching and the general lack of quality in its finish, hey it looked great but it was a piece of crap (made in Bosnia)
Conversely I picked up a one piece Tecknic from Whites the other day (as a favour to a mate who won it) and got it home and pulled it out of the bag and had a real close look at it, first impressions was it was awesome in every way leather was nice, finish was reasonable (stitching wasnt to straight) but nice.........it was about a $2300 suit though, ours are $1595, you might look blingier in the tecknic but you wont be better protected

You are correct I do believe the big brands have alot of R&D money to throw at their brand, I think though its spent on marketing hype and blingy bits and acronyms that really dont do fuck all, ie Teknics Airblade system, whats that do exactly (nothing is the answer)

Its not complicated, good gear (leather) needs good quality leather, and good quality stitching, and good quality Armour............thats it, thats all you need (oh and a good fit) we concentrate on that here at Qmoto head quarters when it comes to blingy bits we got them to anyway ie titanium external armours, TPU shoulder armours, but our focus is on the crashability of the gear.

Then of course its about the service, when was the last time you saw Mr Alpinestar or Mr Dianese at the track standing next to the guy racing in his suit, or infact even racing in his own brand suit, service is a Huge part of it all, and I believe that Mr pimple face retail counter boy wont really give a flying monkies if you have an issue with your suit, even if he did, he will then be three layers away from the maker ie pimple face counter boy-Wholesaler-manuafactuer, for QUASiMOTO, one deep you-me

But its a big market and there are lots of brands out there to, but keep it simple and look at the basics of the gear dont get caught up in the hype and bling.
At the end of the day though, buy what you like just make sure its a good fit and it has the neccersary components to make you safe in a crash...thats what they are for

Well I don't want to get into a pissing match, even though that's obviously a pastime enjoyed by some on this forum ...but:

You are either ignorant of some of the facts or you are deliberately distorting them for your own ends - Alpinestars have been using triple stitched main seams on their gear for quite a few years, and their R & D department is exactly what it says it is, research and development with the aim of constant improvement of the product. If you were familiar with their products you would know that often a product will have running production changes in response to things learnt in R&D, on the track or at retail level - their marketing and media department are a completely seperate operation.

All the armour is fully CE approved with most items exceeding CE requirements.

Mr Alpinestars (Gabriele Mazzarolo, son of the founder) spends most of the year travelling to various racing events both car and motorcycle and talking to athletes (both their own and opposition) as racing is his passion. Alpinestars also have a huge racing service that is highly visible at major events (overseas, obviously as NZ no longer has world ranked events). Though I do know that high ranking staff from Alpinestars have visited NZ events in recent years. They even have an entire factory devoted entirely to the racing service.
This a company that has been going since 1963 with a huge following worldwide, I know there's a lot of dumb people in the world but I can't honestly believe a company would survive (and thrive) if their products were as shonky as you imply.

I can't speak for Dainese as it's been a few years since I've had anything to do with them, though I do know they operate a similar racing service, though I believe this is mainly European based. And that company's entire focus was about racing at least going back a few years, this may well have changed.

Your comments regarding shop staff have some merit - many a good shop has been let down by low budget staff, but then that's down to the consumer finding a shop at which they feel comfortable dealing. It is after all a buyers market these days.

Finally I will add the comment that a sales pitch that consists of bagging other peoples products doesn't sit well with me. Neither for that matter does the idea of riding around with a name that appears at best far too close too a well known and hideously disfigured hunchback or at worst a hip-hop artist of dubious talent on the side of my leathers, but hey, that's just me! :)
That said, I've seen your gear and I think (as I said previously) that it looks well made, stylish and offers good value for money - that should be your selling points, not the perceived or real faults of your competitors.

Anyway, that's my 2 cents well spent and I will close with total agreement on your final paragraph.

Quasievil

20th October 2008, 20:22

Well I don't want to get into a pissing match, even though that's obviously a pastime enjoyed by some on this forum ...but:

Neither do I but ........

You are either ignorant of some of the facts or you are deliberately distorting them for your own ends - Alpinestars have been using triple stitched main seams on their gear for quite a few years, and their R & D department is exactly what it says it is, research and development with the aim of constant improvement of the product.

I dont think Im ignorant, I was in the industry in a senior role for a fair few years and understand the industry very well.
but what you say above is no different to us in anyway, we are just smaller and of course based in NZ

If you were familiar with their products you would know that often a product will have running production changes in response to things learnt in R&D, on the track or at retail level - their marketing and media department are a completely seperate operation.

Yup same as us as well, we change a product with improvements as and where neccersary

All the armour is fully CE approved with most items exceeding CE requirements.

Can you explain that ? because Im not sure what you mean by exceeding the standard, they either use the same armour as us or Knox which is the same as us, Knox is the best in the world and has a CE level 1 or 2 rating, I dont think you can exceed CE, you get a CE armour approved insert

Mr Alpinestars (Gabriele Mazzarolo, son of the founder) spends most of the year travelling to various racing events both car and motorcycle and talking to athletes (both their own and opposition) as racing is his passion. Alpinestars also have a huge racing service that is highly visible at major events (overseas, obviously as NZ no longer has world ranked events). Though I do know that high ranking staff from Alpinestars have visited NZ events in recent years. They even have an entire factory devoted entirely to the racing service.

I understand that they are involved in racing, so are we and attend racing events regulary through involvement and support, we look for feedback as well as trying to find ways to improve the products

This a company that has been going since 1963 with a huge following worldwide, I know there's a lot of dumb people in the world but I can't honestly believe a company would survive (and thrive) if their products were as shonky as you imply.

I didnt say they are shonky, nor would I becuase I dont think they are, I like the products myself, point I make is as I said before, dont be blinded by the label, look at the basics.

Finally I will add the comment that a sales pitch that consists of bagging other peoples products doesn't sit well with me.

I think you read to much into it, your first post in this regard is also guilty of this hence my involvement

Neither for that matter does the idea of riding around with a name that appears at best far too close too a well known and hideously disfigured hunchback or at worst a hip-hop artist of dubious talent on the side of my leathers, but hey, that's just me! :)

Its changing shortly in a progressive way, we should have addressed it ages ago, but it will be a subtle change but a important one

That said, I've seen your gear and I think (as I said previously) that it looks well made, stylish and offers good value for money - that should be your selling points, not the perceived or real faults of your competitors.

It is thank you, we do sell on those merits only

Anyway, that's my 2 cents well spent and I will close with total agreement on your final paragraph.

Quasievil

20th October 2008, 21:19

Im sure he will mate.
Email me if you like dude..
parts@motomart.co.nzor call... 0800 DUCATI

Let me know what exactly you are looking for and ill be able to help ya.
Cheers
Martin

Price me some Metzler Drifts to bro, a sharp deal please lol

Sparky Bills

20th October 2008, 21:23

Price me some Metzler Drifts to bro, a sharp deal please lol

Chuck me an email mate. Ill forget otherwise as I dont usually get on kb during the day :niceone:
Ill do my best to remember though. Just cause its you and all :msn-wink:

cs363

20th October 2008, 21:42

I don't think Im ignorant, I was in the industry in a senior role for a fair few years and understand the industry very well.
but what you say above is no different to us in anyway, we are just smaller and of course based in NZ

Exhibit A:
Look at the basics, my leather is just as good, and I know my stitchin is just as good and in many cases better, while the big brands have gone double (often) stitching in their street jackets we have gone Triple, in our racing gear its Quadriple

You are contradicting yourself - your previous post implied that big brands only used double stitched seams.

Yup same as us as well, we change a product with improvements as and where neccersary

Good to hear

Can you explain that ? because Im not sure what you mean by exceeding the standard, they either use the same armour as us or Knox which is the same as us, Knox is the best in the world and has a CE level 1 or 2 rating, I dont think you can exceed CE, you get a CE armour approved insert

they either use the same armour as us or Knox which is the same as us Can you explain that, or is it a typo?

They don't use Knox (otherwise i'd be damned sure Knox would be trumpeting that fact on their website http://www.planet-knox.com/insideKnox.htm) as far as I am aware all their armour is either made by Alpinestars or manufactured for them to their designs under licence. Not of course arguing regarding the proven quality of Knox armour.
All Alpinestars armour has CE approval of level 1 or 2, as will any CE approved armour. Level 1 (1997) applies mainly to armour designed to protect the shoulder, elbow and forearm, hip, knee and lower leg regions (and older back protectors) while Level 2 (2003) is a newer standard aimed mainly at back protectors and other hard protectors and has a higher level of compliance. (The testing procedure has a transmitted peak force of half that of Level 1).
Like any standard such as helmet approvals for instance, the testing authority sets a minimum pass level. Therefore it is not out of the question to be able to exceed said standard.

I understand that they are involved in racing, so are we and attend racing events regulary through involvement and support, we look for feedback as well as trying to find ways to improve the products

If you understand that then why use throwaway lines like:

Then of course its about the service, when was the last time you saw Mr Alpinestar or Mr Dianese at the track standing next to the guy racing in his suit

I didnt say they are shonky, nor would I becuase I dont think they are, I like the products myself, point I make is as I said before, dont be blinded by the label, look at the basics.

You may not have said it, but you certainly implied it - the implication I get from your comments is that if you buy products like Alpinestars or Dainese you are just paying for a label.

I think you read to much into it, your first post in this regard is also guilty of this hence my involvement

Here's my first post, please point out where I was bagging anyone's product:
"I would vote Motomart in Rutherford St, Petone.

PM Sparky Bills on here - he works there and handles the accessories as far as i know.
They are a top shop, great guys and have probably the best selection of gear in Wellytown.

Edit* Just realised at 2 posts you won't be able to PM him, but his name is Martin - go in and ask for him and tell him you heard about him/the shop on KB. I'm sure he'll look after you well."

For what it's worth my subsequent posts didn't (I believe, and certainly not my intention) bag anyone's product. My suggestion to start at the top price level and work your way down was so that the person could see for himself the differences in price, specification, fit and finish etc between brands and price levels.
I'll believe your products are of a comparable standard to brands like those mentioned when you have achived worldwide acceptance and the endorsements of world ranked riders. By the same token, I still maintain that your product is perfectly acceptable and good value for money when compared to similarly priced and specified products.
I just abhor the name, which it seems you are moving to improve on.

Its changing shortly in a progressive way, we should have addressed it ages ago, but it will be a subtle change but a important one

Good move, I'm sure it will improve your sales.

It is thank you, we do sell on those merits only

Then I suggest you refrain from making throwaway comments about gear which many other KB'ers are perfectly happy with just to sell your own product.
It seems to me that whenever anyone mentions any of these big name brands there are a vocal few that jump in and bag the crap out of them, for reasons that I can only imagine.
I feel it does you a disservice to buy into this tall poppy knocking, when you have a perfectly acceptable (and improving all the time) product at good prices which more than a few KB'ers are happy to endorse. Your product will not become the best just because you say it is so, that will come from happy customers - exactly in the manner that the big brands have established themselves over the years. After all, Alpinestars was just a local manufacturer of ski boots that turned their attention to the motocross market over 45 years ago and look where they are now.

Think we've both made our points, can we move on now?

Robert Taylor

20th October 2008, 22:14

Its actually good to see some quality debate from CS363 and Quasi, who both understand the realities a whole lot better than much of the tripe that gets posted. Both products are excellent and its also important to support these guys who put their earnings back into the NZ economy.
Casey Stoner certainly emphasised the benefit of wearing AlpineStars leathers several times over this season and Im sure there are just as many local racers who will attest to the quality of both that product and Quasis good work.

Quasievil

21st October 2008, 07:33

Exhibit A:

You are contradicting yourself - your previous post implied that big brands only used double stitched seams.

Yes I said Double (often) stitching which is accurate, usually in street jackets (as I pointed out) where we use triple.

Can you explain that, or is it a typo?

Typo, We use Plastic CE armour as well as Knox dependant on the product some of our gear has Plastc/foam inserts (ce approved) some has Knox

You may not have said it, but you certainly implied it - the implication I get from your comments is that if you buy products like Alpinestars or Dainese you are just paying for a label.

You can take it that way if you like but I didnt say that, I said look beyond the label and look at the basics of construction, and do not rely on the label as a guarantee of quality, because its not always the case as I pointed out in my first post .

Here's my first post, please point out where I was bagging anyone's product:

Exhibit one "
Better than Spyke? maybe
Better than those others? What planet are you on?"

Exhibit two "it's not manufactured to the same level as Dainese and Alpinestars"
Im waiting for accurate information where you can demonstrate this to be true

Exhibit three "Neither for that matter does the idea of riding around with a name that appears at best far too close too a well known and hideously disfigured hunchback or at worst a hip-hop artist of dubious talent on the side of my leathers"[/quote]

Thats kinda insulting, but I take it on board, the name change will evolve into QMOTO, with the first appearance on the new Jackets and gloves styles (btw the new glove will be one of the few featuring Knox sps armour system in it available in the country)

I'll believe your products are of a comparable standard to brands like those mentioned when you have achived worldwide acceptance and the endorsements of world ranked riders.

Im not sure how does Sponsorship dollar inputs equate to Quality product, How does Big brand mean better brand? How would me throwing a few million dollars at marketing to get a worldwide prescence increase the quality?
I dont think the Mcdonalds burger tastes better than the burger at the local fish n chip shop, Or I dont think the big brand shoe is better than the small NZ maker such as Mckintleys, infact there are thousands of examples of where small company products are better than big brands, dont take that as me saying mine is better than big brands, all Im saying is how can you be so sure?
I think I have comparable quality when Jimmy Mair can crash around ten times and still have a serviceable suit, I think I have comparable quality when 73 Kbrs crash in QUASiMOTO gear and not have a seam blow apart on and off the track.
Do you really think that top racers get a off the shelf suit like you could buy from Motomart?

Then I suggest you refrain from making throwaway comments about gear which many other KB'ers are perfectly happy with just to sell your own product.

Nothing is thrown away, I stand behind everything said including my comment that I like Alpinestar and Dianese, infact I like most brands of gear, my message is still the same though, dont relay on the label and look at the basics of its construction, and sorry to tell you but alot of the big brands have minimised the construction in favour of price and quality in the lower priced end of their range.

I feel it does you a disservice to buy into this tall poppy knocking

Who is doing this? you are I feel, youre suggesting my product isnt as good, I can and have demonstrated it is, with facts. But you havent demonstrated that mine is any worse.

Your product will not become the best just because you say it is so, that will come from happy customers

We sell 90% through word of mouth, so I know this. It will become the best through our effort which is constant.

[/quote]

zeocen

21st October 2008, 07:56

Quasievil

21st October 2008, 08:17

On the subject of branding.. I've always liked your Vengeance jackets Quasi, but I'm an artfag and minimalist at heart so I rarely try to wear anything that has big fuckoff signs or designs on it. Now I'm not saying the "Quasimoto" on the sleves are bad, they're obviously selling well but what if someone was to request the jacket sans lable on the sleves? Is that doable? (Only the sleves, I quite like that Q on the shoulders, look's pretty swish!)

They just look like a good, plain jacket that could even be worn in and around after hopping off the bike.. not many of them around these days.

PS. I always enjoy these debates, if I read between the lines it helps me, the consumer, know what to look for when buying leather apparel.

Hi Dude, yeah thats do able, we have a Classic jacket which is the vengeance minus the quasimoto sleeve branding and the TPU shoulder armour, other than that the same jacket........or we can make you a Vengeance with the TPU on the shoulders but without the sleeve logos, not a problem either way we can customize it to however you wish, for the same price (stick that mr big brand lol sorry couldnt help meself)

yeah its a good discussion, good fun.

cs363

21st October 2008, 17:52

....

OK, despite both our best intentions (?) this is turning into a pissing match, not something I personally enjoy.

I concede I made a few late night offhand comments regarding your gear that in retrospect are probably a bit harsh - however I will point out that in all my subsequent posts I have tried to maintain that I do not believe your gear is crap, quite the opposite. I will admit that I was a bit pissed with the brand bashing comments that another poster made and unfortunately you got dragged into it and it degenerated from there. :)
Some people on this forum seem to love to bash brands, people and shops with seemingly no basis other than innuendo or implied problems - witness Hitchers post re: Motomart earlier in the thread.
There seems to be an underlying trend on this forum that any big name brand is crap and that you are only paying for the label, the thing is that in our sport/hobby no brand will make it on marketing alone and for people to bash brands like Arai, Alpinestars, Dainese, Ohlins and a number of others that I have seen bashed out of hand on these pages is clearly ridiculous - if these brands were as bad as a select few try to maintain then they would have long ago disappeared as no company can survive without customers.
You say that you aren't indulging in this but even in your last point you imply cost cutting for profit and that athletes only use product that they are sponsored with.
As part of my job and my recreational activities involves dealing with top level athletes often with world and national championships to their credit I can 100% assure you that this is not always the case. Sure there will always be some who blindly chase the almighty dollar but this does not apply across the board. Some athletes prefer to use a certain product on for any number of reasons and will often not be swayed no matter the cash offered to change.
I would imagine that no matter how well reasoned an argument in support of brands like these, you will most likely take an opposing viewpoint at least as far as clothing brands go as you are of course promoting your livelihood (for which I applaud you). I on the other hand do not work for Alpinestars or any of these other companies mentioned so am not going to continue to post opposing views ad nauseum as I have better things to do.
I trust that you will continue to promote your products on their merits rather than at the expense of your opposition as the latter is generally not a successful sales technique long term. One day, hopefully Qmoto will be a big brand on the world market, lets hope so and that you do not get your brand bashed just because you are successful. (Yes, unlikely I know as this is KB and NZ, both of which are renowned for tall poppy bashing)

That's the last 2c I have....moving on now :mellow:

Quasievil

21st October 2008, 18:18

OK, despite both our best intentions (?) this is turning into a pissing match, not something I personally enjoy.

Same, Im done, But it was a good discussion eh dude !

cs363

21st October 2008, 19:58

:grouphug: :yeah:

Katman

22nd October 2008, 09:33

Question for you Quasi, why would you have a photo of Nicky Hayden in a set of Alpinestars advertising your company instead of a racer in a set of yours?

Quasievil

22nd October 2008, 10:30

Question for you Quasi, why would you have a photo of Nicky Hayden in a set of Alpinestars advertising your company instead of a racer in a set of yours?

Its a banner dude, Im changing it soon anyway, if you look at the gallery there are plenty of pics of racers in our suits. The other reason is money if I had lots of it it would have been done ages ago, but cant do everything at once, question of piorities really

PirateJafa

22nd October 2008, 10:44

Finally I will add the comment that a sales pitch that consists of bagging other peoples products doesn't sit well with me. ...
That said, I've seen your gear and I think (as I said previously) that it looks well made, stylish and offers good value for money - that should be your selling points, not the perceived or real faults of your competitors.

He has to stick to that, because he can't use the reliability of his gear as a selling point.

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

The Stranger

22nd October 2008, 11:05

He has to stick to that, because he can't use the reliability of his gear as a selling point.

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

I note you mention this in another thread. In that thread I asked you what happened. You didn't answer.

Would you care to?

Note my post, I have found his gear to be very good in service and just bought another jacket from Quasi, it also appears well made and comfortable etc.
I hope NOT to test this one out though.

Quasievil

22nd October 2008, 11:19

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

You of course dont have to recommend it at all, I certainly dont expect anyone to, but thats a strong comment and I suspect you have a good reason for saying this, I think however you could elaborate a bit as to why?
I dont know of a situation that would justify a remark like that. But as always interested to hear you out.

PirateJafa

22nd October 2008, 11:22

I note you mention this in another thread. In that thread I saked you what happened. You didn't answer.

Would you care to?

Sorry, missed your reply to that other thread.

Long story short I suppose is the best way.

First off, you buy a pair of Quasi's Kevlar Sliderz.

Second, watch as just four months and less than two thousand k's of riding later then start falling apart.

First one large rip. That's okay, I repair that. Then suddenly others start appearing in other areas over the next couple of weeks. Soon they are held together more by luck than anything else.

Not being the sort of guy to rag on someone in public without first giving them a chance, I PM Quasi for his thoughts.

He replies that either I've crashed in them or I've jumped into a vat of battery acid or similar causing "fabric melt"

Well fucking bollocks.

I bought these after my last crash, which was in a pair of normal jeans, to "protect" me a bit more.

I suppose it's ironical then that the $60 pair of Farmers jeans are less damaged by a 100km/h highside after four years of hard wear than a pair of several-hundred-dollar Quasimoto jeans after four months of light use.

For the record, I have not crashed in the jeans, nor have they encountered anything harder than one day of dirtbiking and one cycle in the washing machine. I was careful with them as they were my "good" jeans - the only pair respectable enough to wear to work.

I'll go back to the $60 cheap jeans and some knee armour - it looks like they're more likely to actually stand up in a crash than Quasi's "gear".

PirateJafa

22nd October 2008, 11:26

You of course dont have to recommend it at all, I certainly dont expect anyone to, but thats a strong comment and I suspect you have a good reason for saying this, I think however you could elaborate a bit as to why?
I dont know of a situation that would justify a remark like that. But as always interested to hear you out.

Crikey, I'm impressed at your customer service skills, considering you were replying to my PMs less than a week ago. Well okay, replied to the first couple then ignored the last one.

As I said then I'll say again now: It might pay to put a label on your jear stating that they are not designed with the expectation that they might actually get used.

I've heard that the wiring on some German cars is bio-degradable and falls apart after a number of year. It's a pity to see that you're working on the same principle with your gear. Would be nice to have reached at least one year though.

Katman

22nd October 2008, 11:27

Dude, you're supposed to buy a size that actually fits your arse.

:msn-wink:

PirateJafa

22nd October 2008, 11:29

Dude, you're supposed to buy a size that actually fits your arse.

:msn-wink:

I'm 55kg-nothing.

That pair of jeans was the smallest he had around, and even then they were a tad large.

Quasievil

22nd October 2008, 11:31

Sorry, missed your reply to that other thread.

Long story short I suppose is the best way.

First off, you buy a pair of Quasi's Kevlar Sliderz.

Second, watch as just four months and less than two thousand k's of riding later then start falling apart.

First one large rip. Then suddenly others start appearing over the next couple of weeks. Soon they are held together more by luck than anything else.

Not being the sort of guy to rag on someone in public without first giving them a chance, I PM Quasi for his thoughts.

He replies that either I've crashed in them or I've jumped into a vat of battery acid or similar causing "fabric melt"

Well fucking bollocks.

I bought these after my last crash, which was in a pair of normal jeans, to "protect" me a bit more.

I suppose it's ironical then that the $60 pair of Farmers jeans are less damaged by a 100km/h highside after four years of hard wear than a pair of several-hundred-dollar Quasimoto jeans after four months of light use.

For the record, I have not crashed in the jeans, nor have they encountered anything harder than one day of dirtbiking and one cycle in the washing machine. I was careful with them as they were my "good" jeans - the only pair respectable enough to wear to work.

I'll go back to the $60 cheap jeans and some knee armour - it looks like they're more likely to actually stand up in a crash than Quasi's "gear".

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

PirateJafa

22nd October 2008, 11:41

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

Not really. You reckoned either I'd crashed in them or spilt some sort of chemical on them causing fabric melt.

I replied that I hadn't crashed in them yet, the slightly-torn stitching on the Quasi label was from the metal tip of the too-large belt (everything is too large on me dammit) which I thread around back there to keep from hanging down.

Chemicals? Apart from a bit of engine oil, mud and water these pants were kept tidy. Refer to the "work jeans" comment above. Unlike my cheap pair which survived pretty much every liquid contained within a motorbike.

Most people hope for a little longevity in the products they buy. They are meant to be "fit for the purpose".

The Stranger

22nd October 2008, 11:42

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

We've got all day. :jerry:

PirateJafa

22nd October 2008, 11:49

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

Yet another example of Quasimoto's "If it's not praise, then we'll say tough luck and put our head in the sand." customer service policy. <_<

PirateJafa

22nd October 2008, 12:07

This thread is getting silly.

If people have an issue with the quality of goods or services provided by any vendor, they should in the first instance take that matter up directly with the vendor. Malicious and spiteful slagging off and ambush tactics in public forums do neither party any credit.

Even the "best" of businesses are always capable of selling a lemon or doing something that pisses a customer off. The measure of their mettle is what they then do to put matters right. I come from the school of spending whatever it takes to remedy legitimate customer concerns. While that may sound like a recipe for disaster, if you sell good products, employ good people and have good management systems, the cost of that is potentially dwarfed by the cost of not doing it, particularly in reputation cost terms. Denial, excuse-making or blame shifting achieves little other than anger and resentment.

Might I point you to the below:

Not being the sort of guy to rag on someone in public without first giving them a chance, I PM Quasi for his thoughts.

The offer of "I'll throw a patch on if you pay" doesn't put much right in my books. Particularly when I have my reservations now about the quality of the rest of the jeans.

I have taken the issue up with the vendor.

The vendor then proceeded to stop replying.

Now I am unable to, in good faith, recommend his gear or indeed his company to new riders, or even to experienced riders looking for gear.

I would hate for a biker to pay top dollar for gear that is anything but, and so I voice my opinion as such.

And you are damn right with your customer service point. Rep to you again, Mr Hitcher.

Quasievil

22nd October 2008, 12:22

Yet another example of Quasimoto's "If it's not praise, then we'll say tough luck and put our head in the sand." customer service policy. <_<

thats ridiculous !
before you completely destroy any goodwill you have left with me on your personal campaign why dont you send them back with the original reciept so I can inspect them then.

PirateJafa

22nd October 2008, 12:31

thats ridiculous !
before you completely destroy any goodwill you have left with me on your personal campaign why dont you send them back with the original reciept so I can inspect them then.

PM sent. :)

Slyer

22nd October 2008, 12:45

From what I've seen quasi you need to stick by one of these statements:

Jafa is a liar when he says he has never crashed or split anything on them.
4 months of general use is the expected life of expensive extra-tough bike jeans, tough shit it's out of warranty.
The jeans shouldn't have been damaged so easily and a replacement will be provided.

None of this would put me off buying one of your jackets but definitely the jeans.. (Which you aren't selling anymore anyway?)

Robert Taylor

22nd October 2008, 18:47

This thread is getting silly.

If people have an issue with the quality of goods or services provided by any vendor, they should in the first instance take that matter up directly with the vendor. Malicious and spiteful slagging off and ambush tactics in public forums do neither party any credit.

Even the "best" of businesses are always capable of selling a lemon or doing something that pisses a customer off. The measure of their mettle is what they then do to put matters right. I come from the school of spending whatever it takes to remedy legitimate customer concerns. While that may sound like a recipe for disaster, if you sell good products, employ good people and have good management systems, the cost of that is potentially dwarfed by the cost of not doing it, particularly in reputation cost terms. Denial, excuse-making or blame shifting achieves little other than anger and resentment.

The originator of this thread started it with the best of intentions. However it is fast reaching a point where some form of intervention by the site's Moderators is largely inevitable.

I agree with that sensibility, forums do tend to thrive on kangaroo court mentality.

The Stranger

22nd October 2008, 19:23

I agree with that sensibility, forums do tend to thrive on kangaroo court mentality.

They do, however I don't see that is the case in this instance. Do you?

In my view neither Quasi nor PJ has come out of it with egg on their face (yet) and both have responded in a measured and reasonable manner.

PS, my humble apologies for not getting those valve springs back to you.
I was waiting until I had a chance to thoroughly test the lighter ones to be sure which ones were betterer and became very busy with work.
The lighter ones are way better at normal road speeds and certainly no worse at pace, so I shall get the heavier ones back to you real soon.

Robert Taylor

22nd October 2008, 21:46

Robert Taylor

22nd October 2008, 21:49

They do, however I don't see that is the case in this instance. Do you?

In my view neither Quasi nor PJ has come out of it with egg on their face (yet) and both have responded in a measured and reasonable manner.

PS, my humble apologies for not getting those valve springs back to you.
I was waiting until I had a chance to thoroughly test the lighter ones to be sure which ones were betterer and became very busy with work.
The lighter ones are way better at normal road speeds and certainly no worse at pace, so I shall get the heavier ones back to you real soon.

No it was more a general observation about how so many are prepared to get on the bandwagon and let utter rubbish pour forth.

No worries re springs, no stress.

PirateJafa

22nd October 2008, 22:03

Im still trying to figure out how it is that if someone tears the arse outta their jeans its my fault ?( Cynically ) because the world owes everyone a living except for the dirty filthy thieving capitalists like you and I. And the politics / culture of blame ( wasnt my fault ! ) is now endemic in our society.

Or rather Mr. Taylor, you could actually read the posts in this thread. A novel concept on this internet thingamagummy I know.

You would then note that I have not asked for anything - not a refund, nor a replacement. I'd already considered this to be a particularly expensive lesson learnt.

The purpose of my contribution to this thread was to warn the gear-looking public that Quasimoto's gear can be of highly suspect quality and durability, as well as having a mere chuckle at the nigh on non-existant customer service of the business.

Rather, I'd recommend anyone looking for gear to go and find something mass-produced in minimum-wage asian sweatshops.

Because it actually lasts.

Generally I'm a pretty easy-going guy, but some things are enough to bring me out from the shadows.

The Stranger

22nd October 2008, 22:34

( Cynically ) because the world owes everyone a living except for the dirty filthy thieving capitalists like you and I. And the politics / culture of blame ( wasnt my fault ! ) is now endemic in our society.

I got to admit, I'm more than a little disapointed in both you and Quasi.

Quasi has suggested that PJ return the jeans for inspection.

As I see it PJ should be given the benefit of the doubt, at least until they have been inspected.

Robert, I think it is you whom are convening the kangaroo court in this instance.

Were I to suggest that a product of yours was faulty, I am damn sure you would.
1) want it back to check and put right.
2) wait until you had inspected before calling me a liar.
If I have that wrong sir please let me know.

Quasievil

23rd October 2008, 07:17

This thread is starting to piss me off frankly, their has been discussion between me and Mr Pirate, and thats not the business of the general population on KB, the fact that this is exploding into some kind of examination on my customer service "live to air on KB" frankly isnt fair.

I originally declined Mr Pirates claim over a week ago (the first time I have EVER done that) for reasons that are based on factors which I think fair and reasonable and certainly within the guidelines under the CGA, (ie I didnt rip his pants) he has now raised it in a public forum for all to see, thereby affecting my business unfairly.
I can show a hundred comments on this site about my excellent customer service which I take pride in, so all that is out the window?
Now that Mr Pirate didnt get his way am I to forget that im running a business due to pressure on here and refund him ? Well that isnt going to happen.
I dont even know what he wants (other than degrade my good reputatution) despite me asking Him twice.

So keep the damage going people Im out for the day
cheers

Quasievil

23rd October 2008, 07:30

Or rather Mr. Taylor, you could actually read the posts in this thread. A novel concept on this internet thingamagummy I know.

You would then note that I have not asked for anything - not a refund, nor a replacement. I'd already considered this to be a particularly expensive lesson learnt.

The purpose of my contribution to this thread was to warn the gear-looking public that Quasimoto's gear can be of highly suspect quality and durability, as well as having a mere chuckle at the nigh on non-existant customer service of the business.

Rather, I'd recommend anyone looking for gear to go and find something mass-produced in minimum-wage asian sweatshops.

Because it actually lasts.

Generally I'm a pretty easy-going guy, but some things are enough to bring me out from the shadows.

So send then them back so we can see them please

jrandom

23rd October 2008, 07:34

Well, I have a few comments to make...

1. When I buy a one-piece, it'll be either a Quasi or an A* set. Haven't decided which yet, but from what I've seen, the quality is comparable. I'll just go for the best deal at the time.

2. I've had a few decent crashes in my Quasi two-piece leathers, they've worked well and are still going strong.

3. I think 'Quasimoto' is a great brand name, particularly for a one-piece with an aero hump. Anyone without the wit to appreciate it is a boring cunt.

4. I have a $250 pair of Draggin jeans which fell apart after something (I'm not sure what; either battery acid or bleach) dripped onto one leg. Had to get them patched. Denim is not leather, it's just cotton fer chrissake. It's gonna fall apart under any sort of abuse regardless of how much you paid for it.

5. Dainese gear is for pillions and pretentious wankers.

:done:

Mom

23rd October 2008, 07:43

Were I to suggest that a product of yours was faulty, I am damn sure you would.
1) want it back to check and put right.
2) wait until you had inspected before calling me a liar.
If I have that wrong sir please let me know.

I cant comment on faulty product as there was no fault, but I can certainly assure you that if there are any concerns or issues with something that Robert has sold, he bends over backwards to ensure the customer is happy! Outstanding customer service!

Dakara

23rd October 2008, 08:01

Having owned a Pair of Quasi's Sliders I have no fucking clue how you tear a hole that big the arse of them... especially since it wasn't down a seam. But basing the quality of all his gear (i.e Leathers) from some crappy little Denim sliders which regardless of brand wouldn't protect you from more than a few scrapes sub 50k is pretty ignorant and wel.... retarded :oi-grr:

As for Quasi's gear, I bounced off a Truck and slid down the road in one of his 2 pieces you wouldn't know from looking at them that they'd even been binned.

As for Customer service... I got some Gloves a while back, sadly the stitching went on one of the fingers. No problem, every brand/product in the history of man has had faults. I send them back, and also decide to buy some Waterproof gloves for the daily commute. Quasi sent me a new pair to replace the faulty ones, and the Waterproof gloves free. :2thumbsup

I'll keep buying his gear cos it does the job and I don't have to put the house up for mortgage to afford it... and the Customer service is far better than any shop I've been to.

Which is better, A* or Qusi? Who fucking cares, they both do the same job just at vastly different prices.

Quasievil

23rd October 2008, 08:04

Having owned a Pair of Quasi's Sliders I have no fucking clue how you tear a hole that big the arse of them... especially since it wasn't down a seam. But basing the quality of all his gear (i.e Leathers) from some crappy little Denim sliders which regardless of brand wouldn't protect you from more than a few scrapes sub 50k is pretty ignorant and wel.... retarded :oi-grr:

As for Quasi's gear, I bounced off a Truck and slid down the road in one of his 2 pieces you wouldn't know from looking at them that they'd even been binned.

As for Customer service... I got some Gloves a while back, sadly the stitching went on one of the fingers. No problem, every brand/product in the history of man has had faults. I send them back, and also decide to buy some Waterproof gloves for the daily commute. Quasi sent me a new pair to replace the faulty ones, and the Waterproof gloves free. :2thumbsup

Cheers mate, your knee sliderz left this morning to dude

boomer

23rd October 2008, 08:11

An interesting thread indeed.

A customer disgruntled and had enough of trying to get 'reasonable' satisfaction then moves on to slander/Libel. * i say reasonable.. its subjective.

A shop owner trying to repute his customer services and product; maybe better letting the product speak for itself?! its hard.. do you stand up for your product and open yourself up or ignore it and automatically become guilty!

I agree whole heartedly with CS363 .. I know that big companies like Alpine Stars have facilities where they test each product to see the effects of a) certain number of times being thrown down the road, b) assimilating walking 10,000 k's c) putting a garment on and off 100,000 times d) being hit with a heavy weight or dropped from a height... repeatedly. That being said, i don't know what quasi's gear is like and if it a) goes through these same rigorous tests and b) stands up to the same rigorous testing; But i do know it hasn't and can't have had the same R&D and time afforded to its development as other more time proven brands... hence we see a price and brand perception difference.

I'm not taking sides here :D

Brett

23rd October 2008, 09:32

Brett

23rd October 2008, 09:48

With any product manufactured there will be 'seconds' or mal-manufactured items, a simple fact that any manufacturer from t-sirts to highly sophisticated machinery has to come to terms with. Quasi will know this and probably struggleswith it every now and again, and I am 100% certain Alpinestars, Dianese etc. are faced with similar issues.

To comment on Quasi's credibility I can only say that I know of quite a few instances where he hsa been generous to a bone. Won't go into them right now, but a simple example is the free race suits every now and again.

To date, I only own a Quasi Back protector (which, Quasi, I would like to upgrade to that new chest protector system you were talking about a while back) and I have been more than happy with it. I have seen a few blokes slide around on the ground in Quasi leathers and they seem to hold up to the assault as well as any other reputable brand. Let us not forget that all cow hide leather will tear every now and again. When I want a 1 piece race suit, I will happily try a Quasi one, because I think they look awesome, and are brilliantly cost effective. I also like to support entreprenuers who are local and who are trying to give it a good go. (And mostly succeeding from what I can ascertain).

I must be perfectly honest and say that I am sceptical of all kevlar jeans, denim is cotton at the end of the day and it is suceptible to damage and wear and tear where leather is not.

I have not been privvy to the rest of the Quasimoto gear debates and am not interested in getting involved. I do not believe that KB is a place where these concerns can be addressed with the due respect that the business owner and the process deserves. It inevitably turns into a bashing of one party or another.

Murray

23rd October 2008, 09:48

Any advertising is good advertising. I think I will now look at the Quasi gear as I am after some new gloves and he seems to have some pretty staunch supporters

Cheers Quasi

Big Dave

23rd October 2008, 11:52

>>I think 'Quasimoto' is a great brand name,<<

Hey! - let's talk about me. :chase:

Hitcher

23rd October 2008, 12:09

>>I think 'Quasimoto' is a great brand name,<<

Likewise..

Maha

23rd October 2008, 12:21

Everyone in business is can be excused for slipping up once in a while.
In the past, I have come away from a vinyl install that I done and wasn't happy with the result, the customer was, but I was not. So I left the job and went to the Retailer that I contract to and ordered another bit of Vinyl, got them to phone their customer and explain that I was not happy with what I had done and that I would replace it at not cost to them.
I have since done another job for the very same people. Shit happens.

Now I dont know what has been said between Quasi and PJ via pm etc and I am not prepeared to comment on what has been said in this thread, but what I will say is, it is the best interest of both party's to get a result soonish and one where they are both happy with the out come.

James Deuce

23rd October 2008, 12:57

OK, despite both our best intentions (?) this is turning into a pissing match, not something I personally enjoy.

I concede I made a few late night offhand comments regarding your gear that in retrospect are probably a bit harsh - however I will point out that in all my subsequent posts I have tried to maintain that I do not believe your gear is crap, quite the opposite. I will admit that I was a bit pissed with the brand bashing comments that another poster made and unfortunately you got dragged into it and it degenerated from there. :)

It wasn't Hitcher that started bashing Motomart.

My wife tried to buy me a bike from Motomart as a birthday surprise. They then sold it to Bay City Motorcycles the day after she went in to say she wanted the red one and would be back with cash. Luckily Bay City Motorcycles quite happily sorted the deal out and sent the bike back. We never, ever got an apology from Motomart, and subsequent visits where the only service I received was an Alsatian humping my leg confirmed my opinion.

It was also me that was "bashing" other brands. I've been riding bikes for 25 years. I've bought a lot of gear in that time, both from wearing it out and crashing it. All the brands I listed have cost me money; Spyke, Teknic, Alpinestars, Hein Gericke. I'm not rich. When I spend $2 grand + on gear I don't expect it to crap out (barring accidents) in days or weeks. I certainly don't expect a brand like Alpinestars to literally disintegrate on the very first ride. I had a suit made locally we I went racing and it survived a couple of big tumbles with minimal patching. If I'd been wearing the Alpinestars gear that I bought many years down the track, in any of those accidents, I would have spent time in burns wards getting skin grafts and having little pieces of gravel dug out of what would have been left of my epidermis.

I know from talking to other KBers that if a zip craps out in my Quasi gear it will get sorted. I won't be plaguing Anil in Majoribanks Shoe Repair to fix yet another zip/dome/velcro fastener without support from the retailer or distributor.

I take issue with Robert bringing race gear for top racers into the picture. I don't for a minute believe that Rossi's Alpinestars gear is anything other than specifically custom made for him. Off the rack stuff is a vastly different propisition.

Pussy

23rd October 2008, 13:10

and subsequent visits where the only service I received was an Alsatian humping my leg confirmed my opinion.

You should have just faked an orgasm, Jim

nodrog

23rd October 2008, 13:11

It wasn't Hitcher that started bashing Motomart.

My wife tried to by me a bike from Motomart as a birthday surprise. They then sold it to Bay City Motorcycles the day after she went in to say she wanted the red one and would be back with cash. Luckily Bay City Motorcycles quite happily sorted the deal out and sent the bike back. We never, ever got an apology from Motomart, and subsequent visits where the only service I received was an Alsatian humping my leg confirmed my opinion.

It was also me that was "bashing" other brands. I've been riding bikes for 25 years. I've bought a lot of gear in that time, both from wearing it out and crashing it. All the brands I listed have cost me money; Spyke, Teknic, Alpinestars, Hein Gericke. I'm not rich. When I spend $2 grand + on gear I don't expect it to crap out (barring accidents) in days or weeks. I certainly don't expect a brand like Alpinestars to literally disintegrate on the very first ride. I had a suit made locally we I went racing and it survived a couple of big tumbles with minimal patching. If I'd been wearing the Alpinestars gear that I bought many years down the track, in any of those accidents, I would have spent time in burns wards getting skin grafts and having little pieces of gravel dug out of what would have been left of my epidermis.

I know from talking to other KBers that if a zip craps out in my Quasi gear it will get sorted. I won't be plaguing Anil in Majoribanks Shoe Repair to fix yet another zip/dome/velcro fastener without support from the retailer or distributor.

I take issue with Robert bringing race gear for top racers into the picture. I don't for a minute believe that Rossi's Alpinestars gear is anything other than specifically custom made for him. Off the rack stuff is a vastly different propisition.

but Rossi doesnt wear Alpinestars :bleh:

James Deuce

23rd October 2008, 13:16

Dainese then.

Maha

23rd October 2008, 13:22

but Rossi doesnt wear Alpinestars :bleh:

Are they not gay enough for him?

FROSTY

23rd October 2008, 13:24

Just to throw another prospective into this discussion.
Given the choice of one of a quasi suit -any quasi suit and a almost any over the counter suit available here in NZ in the same price range I would pick the quasi suit.
BUT given the choice of a quasi suit over a Dianese suit made to moto Gp rider spec and i'd pick the Dianese. But then I don't have the $5000 needed to buy such a hand made item.
IN MY EXPERIENCE-the over the counter stuff leans heavily on the reputation of the parent company and the racing department.

nodrog

23rd October 2008, 13:25

Are they not gay enough for him?

hes only gay when hes losing, hes not gay this week.

RantyDave

23rd October 2008, 13:31

I know from talking to other KBers that if a zip craps out in my Quasi gear it will get sorted. I won't be plaguing Anil in Majoribanks Shoe Repair to fix yet another zip/dome/velcro fastener without support from the retailer or distributor.
Funny, when the zip on my Quasi jacket shit itself, Majoribanks Shoe Repair is exactly where I went. Quasi sent me the actual zip though. Should I bitch and whine about it?

And it strikes me that PirateJafa must have wicked farts.

Dave

yungatart

23rd October 2008, 13:40

My gear is all Quasi stuff. It is exceedingly good value for money, its comfortable and does what it claims to do. Furthermore, Quasi's service is second to none. He stands by his product and is very easy to deal with.
Would I buy Quasi gear again...without a doubt!

My 2c worth

James Deuce

23rd October 2008, 13:41

Funny, when the zip on my Quasi jacket shit itself, Majoribanks Shoe Repair is exactly where I went. Quasi sent me the actual zip though. Should I bitch and whine about it?

And it strikes me that PirateJafa must have wicked farts.

Dave
The important part in that statement you quoted is "without support from the retailer or distributor". I'm a bit annoyed that this has turned from brand bashing to person bashing. All I did was support a visibly superior product distributed locally under a local brand`. I'm old and tired and really am over the whole "X-brand is best because their marketing says so". I'm not whining. I pointed out that I've had failure after failure from "name brand" leathers and any repair has been at my cost. If that constitutes a whine then maybe we should just accept that perforated toilet paper painted black is quality protective gear.

marioc

23rd October 2008, 13:47

I have a Minotaur 2 piece which I have thrashed and its still mint

http://www.motoequip.co.nz/Minotaur-2-piece.htm

Big Dave

23rd October 2008, 13:55

Any advertising is good advertising.

Any free advertising is good advertising.

A lot money has been pissed down the drain on bad advertising over the ye hars.

skidMark

23rd October 2008, 13:59

:corn:
:corn:
:corn:
:corn:
:corn:
:corn:
:corn:
:corn:
:corn:
:corn:

RantyDave

23rd October 2008, 14:12

The important part in that statement you quoted is "without support from the retailer or distributor".
So that's a "no" then, which is what I thought.

Dave

ajturbo

23rd October 2008, 16:18

luke has tested both his Quassi leathers and alpinstar...

the alpinstar now needs a whole new back panel.....

the Quassi ones.... nothing wrong with them...

Quasievil

23rd October 2008, 16:23

I again invite PirateJafa to return his Jeans so we can have a look and discuss what we can do.
The email address for the return address information is quasimoto@ihug.co.nz

Hope to be able to resolve this soon.

Quasievil

23rd October 2008, 16:28

Any advertising is good advertising. I think I will now look at the Quasi gear as I am after some new gloves and he seems to have some pretty staunch supporters

Cheers Quasi

Wait till you see the new ones, they will be the best gloves in New Zealand easily, 9 months in the making, just waiting for KNOX in England to sign off on them and we are into it !:wari:

Kendog

23rd October 2008, 17:27

The wife and I have a lot of Quasi gear. There has been the odd quality issue with some items in the past but the service and resolutions to those problems have been excellent.

I recommend Quasi gear without a second thought and wear it proudly.

XxKiTtiExX

23rd October 2008, 17:50

He has to stick to that, because he can't use the reliability of his gear as a selling point.

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

I'd happily recommend Quasimoto gear to anyone. :niceone: I have my own gear that I purchased through Bret that I'm extremely happy with.

As for customer service... Bret made his way into town and met up with us and let us "follow" him so we didn't get lost, he didn't have to do that personally I feel he went out of his way in doing so. He invited us into his home, then fussed about for hours on end ensuring that I had a perfect set of gear for myself. He didn't fob me off and sell me the first jacket I tried on just because it was easy. He's even taken the time further down the track to check up on me and how the gear he sold me has been.

Over a year down the track I haven't had to replace anything. And even managed a "slide" test down mums driveway :devil2:

Gubb

23rd October 2008, 18:25

It seems that for everyone 100 happy customers, there may be a whinging tool to go with them.

All I can comment on is my own personal experience. The quality, price and service has been the best I could wish for.

Quasi sorted out a struggling newbie with gear that will remain with me for years to come, for an insanely low price, as some of it happened to be last seasons stock. Plus, it's supporting another local entrepreneur.

Jafa, I hope you get sorted soon, and maybe come around to see the service that so many others appreciate with such passion. It's no wonder that everytime someone starts bagging the service, so many people stand up and counter it with personal experience.

Quasi, I'll certainly be dealing with you in the future (but not because your gear sucks).

Brett

23rd October 2008, 18:41

Wait till you see the new ones, they will be the best gloves in New Zealand easily, 9 months in the making, just waiting for KNOX in England to sign off on them and we are into it !:wari:

Awesome, I need new gloves. I have had some really great ones since I started riding, and they now have worn through on most fingers, and the thumbs show through also,but I just haven't found any I like more that I woud replace them with!.Will have a look at yours when you get them in.

SixPackBack

23rd October 2008, 19:22

Wait till you see the new ones, they will be the best gloves in New Zealand easily, 9 months in the making, just waiting for KNOX in England to sign off on them and we are into it !:wari:

Dude, seriously you do yourself no favours, you're gunna run out of customers.!.........if your gloves are actually any better than the last two pairs I purchased off you I'll eat my shorts....they have never worn out despite wearing them everyday for the last two years through every type of weather, the purchase of the second pair was in readiness for the first pair to fall apart, I shouldn't have bothered!
The gloves have stood up to the elements better than any other brand I have tried:niceone:

Robert Taylor

23rd October 2008, 19:37

Robert Taylor

23rd October 2008, 19:42

Robert Taylor

23rd October 2008, 19:52

It wasn't Hitcher that started bashing Motomart.

My wife tried to buy me a bike from Motomart as a birthday surprise. They then sold it to Bay City Motorcycles the day after she went in to say she wanted the red one and would be back with cash. Luckily Bay City Motorcycles quite happily sorted the deal out and sent the bike back. We never, ever got an apology from Motomart, and subsequent visits where the only service I received was an Alsatian humping my leg confirmed my opinion.

It was also me that was "bashing" other brands. I've been riding bikes for 25 years. I've bought a lot of gear in that time, both from wearing it out and crashing it. All the brands I listed have cost me money; Spyke, Teknic, Alpinestars, Hein Gericke. I'm not rich. When I spend $2 grand + on gear I don't expect it to crap out (barring accidents) in days or weeks. I certainly don't expect a brand like Alpinestars to literally disintegrate on the very first ride. I had a suit made locally we I went racing and it survived a couple of big tumbles with minimal patching. If I'd been wearing the Alpinestars gear that I bought many years down the track, in any of those accidents, I would have spent time in burns wards getting skin grafts and having little pieces of gravel dug out of what would have been left of my epidermis.

I know from talking to other KBers that if a zip craps out in my Quasi gear it will get sorted. I won't be plaguing Anil in Majoribanks Shoe Repair to fix yet another zip/dome/velcro fastener without support from the retailer or distributor.

I take issue with Robert bringing race gear for top racers into the picture. I don't for a minute believe that Rossi's Alpinestars gear is anything other than specifically custom made for him. Off the rack stuff is a vastly different propisition.

Im in my 50th year and to the best of my knowledge am not yet suffering from alzheimers or dementia. Please then identify where in this thread I mentioned Rossi and in doing so failed to realise that he wears a brand inferior to Alpinestars.............?

Robert Taylor

23rd October 2008, 20:07

I got to admit, I'm more than a little disapointed in both you and Quasi.

Quasi has suggested that PJ return the jeans for inspection.

As I see it PJ should be given the benefit of the doubt, at least until they have been inspected.

Robert, I think it is you whom are convening the kangaroo court in this instance.

Were I to suggest that a product of yours was faulty, I am damn sure you would.
1) want it back to check and put right.
2) wait until you had inspected before calling me a liar.
If I have that wrong sir please let me know.

I think is great that our opinion can be opposite and can still cordially do business! Carrying along on that theme my business partner is also the Alpinestars distributor. So naturally I have the opinion that Alpinestars is the very best product and Quasi is therefore a competitor. ( But he doesnt sell a bad product )
But that in no way means that I should jump on the bandwagon and slag him. I see it that he has been unfairly publicly maligned by a customer with bad manners and that Quasi should have been given the benefit of the doubt, until the goods were inspected. Common old fashioned etiquette, but dependent on honourable people.
Forums are an easy vehicle for many to vent their often unreasonable anger and to hell with the consequences. The reality is that every business will have a disgruntled customer every once in a while and if the customer is mouthy about it the effect is both unfair and disproportionate. As I see it Quasi has suffered a vile and shameful public attack that he in no way deserves.

AllanB

23rd October 2008, 20:13

Jesus Christ on a wooden stick.

Who is going to put those toys back in the sandpit?

:argue:

ajturbo

23rd October 2008, 23:27

Im in my 50th year .............?

your WHAT??????

ynot slow

24th October 2008, 06:47

I'd happily recommend Quasimoto gear to anyone. :niceone: I have my own gear that I purchased through Bret that I'm extremely happy with.

As for customer service... Bret made his way into town and met up with us and let us "follow" him so we didn't get lost, he didn't have to do that personally I feel he went out of his way in doing so. He invited us into his home, then fussed about for hours on end ensuring that I had a perfect set of gear for myself. He didn't fob me off and sell me the first jacket I tried on just because it was easy. He's even taken the time further down the track to check up on me and how the gear he sold me has been.

Over a year down the track I haven't had to replace anything. And even managed a "slide" test down mums driveway :devil2:

Same here,but Brett was on a ride the day we rang Paula,she was able to leave the kitchen and escort us to their outlet,same thing while I tried on jackets,so much that trying two of the same size,but different styles gave differing fits,the wear I expect to get from the apparell should last for years.And my jacket was a second(faulty lining stitching)end of line so for $150 vs $399minimum for other brand(albeit first quality),then they put an add here for pants,either sample ones,seconds,try outs etc for $75.00 for me is ideal,$250 including postage for jacket and pants I defy anyone to get better value for buck.Would I buy a jacket from him again yes,but can't see I will need to.

Deano

24th October 2008, 07:13

Same here,but Brett was on a ride the day we rang Paula,she was able to leave the kitchen

Blardy hell that's a risky statement. :spanking::laugh:

marioc

24th October 2008, 07:16

If you are going to use a public forum to help peddle your wares then I am afraid this sort of carry on goes with the territory.

ital916

24th October 2008, 07:58

If you are going to use a public forum to help peddle your wares then I am afraid this sort of carry on goes with the territory.

Well, I'm gonna add something about kevlar jeans. They are very hardy, mine have been put through hell but a multitude of things can cause the jeans to deteriorate even the draggin jeans ones. The area of jeans that has been exposed to the majority of motrycle fluids and other hazardous goods (bottom of the legs) has basically been destroyed but the jeans are still great everywhere else.

In your picture jafa the ass is demolished, I'm assuming on the sliderz ones there is kevlar stitched onto the backside, and kevlar just doesn'y tear like that (have you tried tearing/cutting kevlar...not easy is an understament).

If I was in quasi's position I would inspect them but be highly doubtful that the jeans just fell apart in that pattern by themselves. If it was along stiching that would be fine but the pattern of damage on the jeans is odd to say the least.

jrandom

24th October 2008, 08:00

to the best of my knowledge am not yet suffering from alzheimers or dementia.

That's signature material, that is.

Robert Taylor

24th October 2008, 10:28

That's signature material, that is.

What was your name again and how many times have I met you?

Robert Taylor

24th October 2008, 10:29

If you are going to use a public forum to help peddle your wares then I am afraid this sort of carry on goes with the territory.

Maybe, but I think there are so many more people out there with no conception of common courtesy and etiquette.

Robert Taylor

24th October 2008, 10:30

your WHAT??????

Yes I know I look much younger. Alcohol in moderation and absolutely no illegal substances.

jrandom

24th October 2008, 10:42

What was your name again and how many times have I met you?

Careful examination of my profile page may reveal to you the ever-sacred mystery of my name; I don't believe we've ever spoken in person.

And, yes, I am well aware that I'm currently running the risk of having to spend the rest of my life purchasing Öhlins products anonymously via intermediaries.

:msn-wink:

Edit: Ah, apparently you must be someone's 'friend' before you can see their personal details on their profile page. Will you be my friend?

carver

24th October 2008, 16:30

thats so rich

i sell this gear, and its just as good as everyone elses....

really?

proof is hard to come by dude!

i paid $250 for my technic leather jacket, and the service was great!

sinfull

24th October 2008, 16:51

Will you be my friend?
I will !!!! I will !!!! sick of being nigel no mates !
Awww wait, no that was my choice !
Ok so not quite nigel status, but gone from heaps to count em on one hand in the past mmmm couple of decades !
Funny that aye !

sinfull

24th October 2008, 17:40

Plus, it's supporting another local entrepreneur.

.

If you are going to use a public forum to help peddle your wares then I am afraid this sort of carry on goes with the territory.

I will !!!! I will !!!! sick of being nigel no mates !
Awww wait, no that was my choice !
Ok so not quite nigel status, but gone from heaps to count em on one hand in the past mmmm couple of decades !
Funny that aye !
Edit : cause i can !
Gubb, i chose that quote, though i agree with the whole post !
Marioc, Think you will find he started the thread to defend some detremental.... aww wait again, haha yep "wise man once say" Any free advertising is good advertising !
Couldn't quote ya on the years Quasimoto has been going, but by fuck i wish them the best !
I have been in the same game as these guys (manufacturing for wholesale + made to measure) ! Some might even still find our old label in your gear "wisteria leathers" (warrantee still stands) (haha she will love me for that one lol) !
I know the hardships they face with manufacturing and you wont please everyone, but i know i wont buy from 100% mark up retailers when i can go to a wholesaler who will !
Firstly: offer you a better deal
Secondly: Stand by thier product
Thirdly: Ummm awww hell i don't know, Brett passes me on the track and Neither of them are afraid to step up and ask how ya like ya gear !
Yeah i wear Quasi leathers !
..........

James Deuce

24th October 2008, 18:52

Im in my 50th year and to the best of my knowledge am not yet suffering from alzheimers or dementia. Please then identify where in this thread I mentioned Rossi and in doing so failed to realise that he wears a brand inferior to Alpinestars.............?

You didn't. I am guilty of hyperbole.

Please administer a sound thrashing.

Monolith NZ

28th October 2008, 21:26

I am completely astounded by the amount of effort and customer service that Quasi has shown me over the last month.
The gear is extremely well made and I haven't had any problems / heard of any other people having issues with it yet.

Brett and Paula are extremely friendly and are great at giving you awesome deals to fit a budget, I actually asked if they had any summer gloves that I could have for $50 and I have a great looking pair on the way now.

Quasimoto gear is where I will go looking before I even contemplate anywhere else, Their level of customer service cannot be competed against.

I want to thank Brett and Paula for the kindness they have shown me when I have purchased their gear, I'm going to fall off in style :msn-wink:

Quasievil

28th October 2008, 21:35

Slyer

28th October 2008, 21:46

I also meant to thank you for the 3 sausages I had while at your sale months ago. :D

Monolith NZ

29th October 2008, 07:46

Thank you we really appreciate that:2thumbsup

No worries

I also want to add in that a close family friend sells Alpine Stars (road gear) / Troy Lee Designs and a few more brands to bike shops.

He came over and took a look at my new Rapid Red Quasimoto jacket and said it looks awesome, and that he doesn't sell gear that high up.

You should of seen his face when I told him what I paid for it :clap:

I think this thread is really unfair on Quasi, considering the amount of praise they get throughout the forum I think it's stupid that one customer starts up a whole "Quasi is shit" thread when he has been asked to send the sliders in mutiple times, and hasn't yet?

Well thats a great start to sorting it out aint it?

Quasievil

29th October 2008, 07:53

No worries

I also want to add in that a close family friend sells Alpine Stars (road gear) / Troy Lee Designs and a few more brands to bike shops.

He came over and took a look at my new Rapid Red Quasimoto jacket and said it looks awesome, and that he doesn't sell gear that high up.

You should of seen his face when I told him what I paid for it :clap:

Cool so I can put me prices up ? lol nah Im not despite the USD/NZD thing ..................well yet anyway

ital916

29th October 2008, 08:39

Cool so I can put me prices up ? lol nah Im not despite the USD/NZD thing ..................well yet anyway

so do you have the sliderz in your posession yet to determine cause of failure?

Quasievil

29th October 2008, 08:41

so do you have the sliderz in your posession yet to determine cause of failure?

Negative strange that huh

PirateJafa

29th October 2008, 10:35

so do you have the sliderz in your posession yet to determine cause of failure?
I've only just moved out of my old flat. :slap:

I did offer to ride down and drop them off personally (SH22 hell yes that sounds like a decent excuse :niceone:), but since I didn't hear a response in time they got packed into a carboard box. God only knows which one, that would imply organisation.

Then I spent Labour weekend riding rather than unpacking, because I'm strange like that.

And you need to get out on that bloody bike of yours for some more SMC rides Dushy! :)

Ragingrob

29th October 2008, 10:43

sinfull

29th October 2008, 10:44

I also meant to thank you for the 3 sausages I had while at your sale months ago. :D

Only 3 ? Bit slow aint ya lol i only stopped in for lunch, though it did cost me a few hundy in the end, so had to get every lil bit of bit of flesh i could !

ital916

29th October 2008, 11:15

I've only just moved out of my old flat. :slap:

I did offer to ride down and drop them off personally (SH22 hell yes that sounds like a decent excuse :niceone:), but since I didn't hear a response in time they got packed into a carboard box. God only knows which one, that would imply organisation.

Then I spent Labour weekend riding rather than unpacking, because I'm strange like that.

And you need to get out on that bloody bike of yours for some more SMC rides Dushy! :)

Last I heard he's quit the SMC because... Who knows really! And now he's deciding which personality he wants to be; 2-smoker bad boy, classy cafe racer, hardcore hog, or motard max!

I ride plenty thanks. Haha I find it funny how there are biking personas, I just like riding all sorts of bikes! Yeah finding out more about ones self is part of growing up rob.

Now send those sliderz to quasi so if the jeans did fail by themselves quasi can find the fault and rectify it. That way it can be prevented from happening again.

Slyer

29th October 2008, 11:37

He's not selling them anymore so he won't need to prevent it happening again. :)

The Pastor

29th October 2008, 13:45

PJ, Don't waste your time and money with kevlar jeans - THEY DO NO WORK. biggest con ever. Be it quasi or draggin or whatever, they are really only any good if they have armour and if you happen to crash on a smooth asphalt road - NOT chip seal like 90% of our roads are.

quasis gear - I own a 2 pc leather suit. Quality is ok, not the best, but very good value for the money.

Biggest problem I have is with the fit of the garments, - but you will get that with anything not custom made to fit.

Will I get quasi gear again? Yes - a custom 1pc suit most likely.

The sun does not shine out of quasis arse like so many people on here say, but its good quality (ive binned and survived) and cheap - what more do you want

Quasievil

29th October 2008, 14:00

quasis gear - I own a 2 pc leather suit. Quality is ok, not the best, but very good value for the money.

Will I get quasi gear again? Yes - a custom 1pc suit most likely.

The sun does not shine out of quasis arse like so many people on here say, but its good quality (ive binned and survived) and cheap - what more do you want

What age is your suit ? Quality has made major improvements since Mid 2007 (new technologies and suppliers)

And the sun does shine out of my arse Mum said so.

The Pastor

29th October 2008, 14:04

its about 8 months old

mister.koz

29th October 2008, 16:14

Well, i could go into detail about the quality of my quasi gears (racer 9 + 2 pair of sliders) but i am not really qualified to give advice on the quality, it looks good, feels good and i have seen a couple of suits after various bins at various speeds and the results i see are great, beyond that i dunno.

Personally i am stoaked with the service, I turned up one evening after dinner to quasi's house to pick up my leathers, they invited me into their home happily. I've emailed and text'd and phoned about a few things being a paranoid new owner and they have happily put up with me and helped me out.

I think its unfortunate that one bad review is worth 100 good ones and i also think its pretty crappy that quasi's been bagged and not given the chance to resolve the issue.

Anyways, everyone's got their opinion and mine is that quasi gear is great and the support that comes with it is even better.

Elysium

7th November 2008, 10:59

Quasievil

7th November 2008, 11:08

Just curious quasi but do you plan on opening a shop or something so people can browse your gear? I mean myself I prefere to look and touch the gear I might be buying.
For example I have got a Ventura pack on order from a bike shop after I had a look at some similer size gear they had on display as the photos on the Ventura site are shit and too small.

Anyway the point I'm making is that there must be a lot of people like myself who wont trust buying off the web unless we're actualy seeing and holding the gear in our hands.

Hi mate, no we arent sorry, we have a coupl of retailers close to Hamilton but they want consignment stock, so you can imagine the cost of it, ie $20k worth of gear up here and another $10k worth in Wellington with Deano, its to much to fund all shops into a range of gear, then of course they want a 40% margin to!!
to much for a little guy mate sorry.

What we do however is offer a return optin if the gear doesnt fit, or with security over a credit card, we can send gear anywhere for customers to look at, these systems work well.

Maybe get down to welly to see Deano (contact details on our website) he has a range for you to look at.

hope that helps

cheers

Elysium

7th November 2008, 14:11

It wasn't Hitcher that started bashing Motomart.

My wife tried to buy me a bike from Motomart as a birthday surprise. They then sold it to Bay City Motorcycles the day after she went in to say she wanted the red one and would be back with cash. Luckily Bay City Motorcycles quite happily sorted the deal out and sent the bike back. We never, ever got an apology from Motomart, and subsequent visits where the only service I received was an Alsatian humping my leg confirmed my opinion.

It was also me that was "bashing" other brands. I've been riding bikes for 25 years. I've bought a lot of gear in that time, both from wearing it out and crashing it. All the brands I listed have cost me money; Spyke, Teknic, Alpinestars, Hein Gericke. I'm not rich. When I spend $2 grand + on gear I don't expect it to crap out (barring accidents) in days or weeks. I certainly don't expect a brand like Alpinestars to literally disintegrate on the very first ride. I had a suit made locally we I went racing and it survived a couple of big tumbles with minimal patching. If I'd been wearing the Alpinestars gear that I bought many years down the track, in any of those accidents, I would have spent time in burns wards getting skin grafts and having little pieces of gravel dug out of what would have been left of my epidermis.

I know from talking to other KBers that if a zip craps out in my Quasi gear it will get sorted. I won't be plaguing Anil in Majoribanks Shoe Repair to fix yet another zip/dome/velcro fastener without support from the retailer or distributor.

I take issue with Robert bringing race gear for top racers into the picture. I don't for a minute believe that Rossi's Alpinestars gear is anything other than specifically custom made for him. Off the rack stuff is a vastly different propisition.

I don't tend to bash brands or shops but I agree that Motomart are not a good place to get service. My Hornet came from them and when I took my bike into Anza to get its first free service they told Anza that I can't get the free service because it had done about 1060km when it should be 1000km or less.

I mean Phil Turnballs had no problem giving me free first services on my last two bikes even if I went over the first 1000km.

NighthawkNZ

7th November 2008, 14:26

What we do however is offer a return optin if the gear doesnt fit, or with security over a credit card, we can send gear anywhere for customers to look at, these systems work well.

It be true, yah know... I ordered a jacket that was a bit small returned and got the new one a couple of days later... no problem...

nico

9th November 2008, 10:25

send gear anywhere for customers to look at, these systems work well.

Maybe get down to welly to see Deano (contact details on our website) he has a range for you to look at.

hope that helps

cheers[/QUOTE]

just got a pair of the quazi race gloves thru deano blody magic as the fella above staited always beter to try it on b4 you buy guess were lucky deano in welly
awsme product quazi and chers deano i will be back for more nz product..:niceone:

Gizzit

9th November 2008, 20:17

Hopefully the bitching and counter bitching has stopped, and everybody has stopped slagging off other peoples gear.
Quasi obviously has top quality gear, as do some of the internationally known "name brands". Then there are the "little guys" ... who are helping people get into gear, within their budgets.
I'm sure there is room for all, and all supplying a different segment of the market. Each one, shouldn't be a real issue or problem for the other suppliers.
Slagging others gear isn't needed .... if a suppliers gear is good, it stands on it's merits and reputation. Rubbishing someone else's gear, takes away from the credibility and professionalism of a supplier. It is poor form. If gear is poor quality, it will quickly be discovered and word of mouth will see that it doesn't proliferate and endanger our fellow bikers by being unsafe.

Guys that come on here and attack a supplier over an issue that they should resolve outside of this forum, is also poor form. Every effort should be made to sort an issue first .... before dragging a dispute into a public forum .... in my opinion!

Now .... lets all have a group hug and sing Kum bye arrrrrrh !!! lol :wari: :)

Moki

15th November 2008, 09:10