I need help with PC virus

[Big Dan]

Last week i had an anti-virus pop up alerting me to do an update so me not knowing any better did it and then to find out it was a virus scam to get you to buy a programme by credit card that will be rebilled each month now at times this thing takes over my computer and i can't activate my own antivirus programme

Its the Antivirus 2009 that was on stuff a few days ago

anyone got any help

Cheers
DAn

[Radar]

Go to PF1 forum and post your question there:
http://pressf1.pcworld.co.nz

You will get an answer quickly. Lots of knowledgeable computer guys there - a few also on KB.

[Hemex]

Hmmm.. try downloading a whole new spyware removal freeware and running it... If you have and that didnt work...
How much new data have you put onto your system since the click of doom? You could do a system restore to the day before that and that often helps...might lose any new data though(this can be prevented by copying the latest data onto a temp location)

[Big Dan]

Hmmm.. try downloading a whole new spyware removal freeware and running it... If you have and that didnt work...
How much new data have you put onto your system since the click of doom? You could do a system restore to the day before that and that often helps...might lose any new data though(this can be prevented by copying the latest data onto a temp location)

Ho do i do a System restore? haven't really done much since it happened

[Hemex]

Start > All Programs > Accessories > System Tools > System Restore... Follow the prompts from there... its pretty straight forward... You want to select all the Drives ( i.e. C, D and any others that you have partitioned) when it asks you as you may not know where the bloody virus is sourcing from... Choose a day/date a day or two before the click of doom... Let me know how you go :)

[Motu]

I had that one a few weeks ago,but I didn't make the mistake of buying their program to make matters worse.We used a couple of my own antivirus programs to remove it....but problems still kept surfacing.So a couple of weeks ago my son in law took everything off the hard drive,and then put them back one by one.I've lost a lot of stuff I never use,but it's faster without the clutter.

[Big Dan]

Start > All Programs > Accessories > System Tools > System Restore... Follow the prompts from there... its pretty straight forward... You want to select all the Drives ( i.e. C, D and any others that you have partitioned) when it asks you as you may not know where the bloody virus is sourcing from... Choose a day/date a day or two before the click of doom... Let me know how you go :)

It would appear that your a farking legend mate just done the restore and looks all good so far lost a few files and games but its all good

you get some bling brudda

[Hemex]

It would appear that your a farking legend mate just done the restore and looks all good so far lost a few files and games but its all good

you get some bling brudda

Glad I could help bud! :)

[BrianZ]

Try Malwarebytes' Anti-Malware - a great free program which will clean out most stuff like Antivirus 2009. You can get from: http://www.malwarebytes.org/mbam.php

Cheers

Brian Z

[Matt_TG]

+1 for Malwarebytes

The best free program out there for getting rid of nasties.

[naphazoline]

i had one of these scam things a while back,and googled the fix.
i had to download 2 free programs to remove it,but it solved the problem,and cost zip,zero,nada :clap:

[Forest]

Now that you've done the system restore, I'd advise that you use Windows Update and download all of the latest patches and security fixes.

[Taz]

It seems Malwarebytes costs... so therefore not free.

[scracha]

Start > All Programs > Accessories > System Tools > System Restore... Follow the prompts from there... its pretty straight forward... You want to select all the Drives ( i.e. C, D and any others that you have partitioned) when it asks you as you may not know where the bloody virus is sourcing from... Choose a day/date a day or two before the click of doom... Let me know how you go :)

Very very very risky thing to do and can often make things worse. Modern virus' reside in the system restore data too.

Malwarebytes thingie has a free version.

There's countless threads on the antivirus2009 and it's variants on KB already.

Highly recommend a visit to http://housecall.trendmicro.com/ to make sure the virus is gone.

[Hemex]

Very very very risky thing to do and can often make things worse. Modern virus' reside in the system restore data too.

Malwarebytes thingie has a free version.

There's countless threads on the antivirus2009 and it's variants on KB already.

Highly recommend a visit to http://housecall.trendmicro.com/ to make sure the virus is gone.

Risky because? Not being a smart arse... Just want to know for my knowledge... From my exp...It cant get worse...it may not go... but getting worse??

[hayd3n]

sometimes it can come back and multiply!!

[naphazoline]

i thought that a system restore was only to restore previous settings?
it doesn't remove any installed software/programs/files.

[scracha]

Risky because? Not being a smart arse... Just want to know for my knowledge... From my exp...It cant get worse...it may not go... but getting worse??

If SP3 is installed then system restore rolls back certain SP2 files and the whole thing ends up a mess. You can also end up with the registry entries not tying in with the actual files on the hard drive.

To be honest, these days I check the registry & task manager for obvious virus'; run a couple of scans with different software (bootable CD's) and if that doesn't fix it (all 15 minutes of my time) then it's normally quicker to backup files and just reinstall Windoze. Of course, you can try a recovery install but the infections normally remain. You can do all the "hijack" this log file thing but it can take hours to resolve and if you're fixing it for someone else they get pretty farked off a virus pops up the next day cos it's not cleaned properly.

Saw matey's Kubuntu the other day. Linoooox is starting to look tempting again. WTF Microsoft persists with their stupid "registry" idea is beyond me. As the PC's get faster I'm sure we'll all be running our different applications in different virtual machines and that should make dealing with malware much easier.

[thunder_ace]

Did you get your virus all sorted now ?
One thing i want to add, is that by doing a systen resotre, that just means the virus will still be on your pc, and could come back at any time. You may want to try turning off your system restore, and then rebooting, and turning it back on. Then do full virus scan. If pc is ok, then turn on your system restore again. When you turen the restore off, it deletes all previous dates, which could stop the virus popping up again. Some virus's save themselves in the restore settings.
Hope this helps
regards
thunder_ace.