Urgent repair advice (Auckland)

[DODO``]

I bought a spanking brand new bike from Christ Church and the f**king transporter dropped it!

pretty much every this has been f**ked.

I need to find out about any bike repairer that will have [Precision AutoWerk] standard, cuz I want it new again, or get it written off.

so gutted it has happened, I dearly wanted "virgin" bike but its been f**ked in the a** now.

if anyone know of a such place please let me know asap,

im situated in North Shore Auckland.

[Cajun]

if its brand new bike, all parts should be replaced with new parts.
do not accept anything else

[DODO``]

yes. definately. even if its repared with brand new parts its not brand new bike anymore. ARGH! cant believe it happened, it was my first bike too. cant believe i waited all this time to pick up a broken bike.:argue:

[AllanB]

The transport company will have insurance to cover it. If it has just been dropped replaying the damaged parts with 100% factor new ones will bring it back to NEW.

If you have personal insurance on the bike check with your insurer - I know that Vero will replace a new bike that's damaged in X period (12 months I think) with a new one.

[Pedrostt500]

Take Photos of all the damage, also get a couple of quotes to fix the bike.
Did you have the bike insured?, if so this will make getting your money out of the Bike transporter easier. Also in a calm manner find out what the bike transporter is prepared to do for you.

[Matt_TG]

The transport co may be limited to paying only $1500 as per the Carriage of Goods Act, unless you paid them for insurance as part of the cost to transport the bike. Man, a new bike .. talk about heart-wrenching :(

[Gremlin]

Perhaps if you mention what bike it is... we could tell you a shop? Just a random idea?

[DODO``]

Perhaps if you mention what bike it is... we could tell you a shop? Just a random idea?

hey its 2008 hyosung GT250R =)

[DODO``]

The transport company will have insurance to cover it. If it has just been dropped replaying the damaged parts with 100% factor new ones will bring it back to NEW.

If you have personal insurance on the bike check with your insurer - I know that Vero will replace a new bike that's damaged in X period (12 months I think) with a new one.

yea its been dropped and rubbed against whatever was underneath, so basically it came to Auckland from Ch Ch on its side.

no i dont have an insurance... do i need one? even if it wasnt my fault?

and No it wont be NEW ever again. I will never ride a new bike which i have paid for...

Lancer with 100% factor new EVO 8 parts, DO NOT make that lancer an EVO 8. in fact it makes it all screwed up car.

same concept here really,,

[DODO``]

Take Photos of all the damage, also get a couple of quotes to fix the bike.
Did you have the bike insured?, if so this will make getting your money out of the Bike transporter easier. Also in a calm manner find out what the bike transporter is prepared to do for you.

yea i know.. in calm manner... which I completely was not,,, around 2pm today... I have had a sleepless night yesterday thinking that I wld finally get to pick up her up, and had a very long day today.. but I just cant go to sleep thinking all this shit has happened..:shit:

[DODO``]

The transport co may be limited to paying only $1500 as per the Carriage of Goods Act, unless you paid them for insurance as part of the cost to transport the bike. Man, a new bike .. talk about heart-wrenching :(

even from my machinical knowledge i could tell there was AT LEAST $2000 worth of damage to the bike. -and thats the only bits that I could see.

-rear view mirror snapped off
-front panel broken
-right hand side panel broken
-right hand side bottom panel broken
-fuel tank dent
-right hand side plastic bit behind the seats scratched
-rear handle bar scratched
-brake lever snapped off from the root
-scratches on the tip of the throttle handle
-engine cover rubbed against whatever was underneath
-stock muffler (not fitted) was among what was underneath there
-aftermarket muffler dented
-exhaust pipe bent
-metal brackets /mounts that holds the rear brake machanism has snapped off
-large amount of engine oil leaks
-not to mention the indicator..

and there might be more when i get it properly quoted..


im sorry I just am a beginner and I dont know the exact terms for the parts. this was ment to be my first ever bike.


and the worst thing is, even if it all gets fixed with NEW parts,, I NEVER wanted a "FIXED" bike in a first place..

If I wanted to get a FIXED bike I never wld have gone thu all the troble finding this one from Ch Ch. could have found one in here in Auckland.

so yes back to the point.

I want a NEW bike. and I mean a NEW bike. not the one thats been screwed around with. Thats not what I have paid for.and NEVER intended to buy in the first place.. If not fix it so even the most experienced mechanic can NOT tell its been fixed.. if they only pays for $1500.. I will take a further action... and before I do that.. I am pretty sure.. I will smack this guy in the face first. ;)

[DODO``]

so yes.. any really really gooood repair shop in Auckkland? dont have to be north shore..

man. if this thing was a car I wld have known heaps and what do to.

different story when it comes to a bike.

one day I will look back at this day and smile..


oneday!! :angry:

[Squiggles]

Was the bike moved by a moving crowd or a bike transport company?

[Usarka]

Was transport arranged by the shop as part of the sale of goods process? Ie they got all the cash and sorted the shipping themselves?

If so it *may* be covered by the consumer gaurantees act, and/or the bike shop may have arranged insurance.

If not then I feel your pain ......

[Matt_TG]

Usarka has a point .. you didn't receive it in new condition without faults. Look into that side of things - and can I ask ask why you bought it from Chch? Didn't they have any in Auckland?

[CookMySock]

Refuse to accept the delivery. Just say "no, send it back" and put your hands in your pockets and walk away.

Steve

[Moki]

I bought a spanking brand new bike from Christ Church and the f**king transporter dropped it!

pretty much every this has been f**ked.

I need to find out about any bike repairer that will have [Precision AutoWerk] standard, cuz I want it new again, or get it written off.

so gutted it has happened, I dearly wanted "virgin" bike but its been f**ked in the a** now.

if anyone know of a such place please let me know asap,

im situated in North Shore Auckland.


Might be too late now, but DO NOT accept the bike.

[DODO``]

Was the bike moved by a moving crowd or a bike transport company?

transport company PBT

[Tank]

I was thinking along the same lines as Usarka.

If you paid the shop for delivery and they arranged it - then its their responsibility to get you the bike they sold you to you in the same condition that you paid for it.

The issue would be between them and the transporter.

Nothing to do with you - refuse to take ownership of what you have and demand that you get the bike that you ordered.

If you arranged your own shipping thats a different story tho' (sadly).

So who arranged the shipping?

[DODO``]

Was the bike moved by a moving crowd or a bike transport company?

Transport company called PBT

[Tank]

a bulk freight company - not setup for shipping bikes.

[DODO``]

Was transport arranged by the shop as part of the sale of goods process? Ie they got all the cash and sorted the shipping themselves?

If so it *may* be covered by the consumer gaurantees act, and/or the bike shop may have arranged insurance.

If not then I feel your pain ......

money alredy have been paid for.
got it from Ch Ch cuz it was the colour I liked.
ownership already under my name.
and it was the seller who arranged the shipping but not a dealer.

[DODO``]

Refuse to accept the delivery. Just say "no, send it back" and put your hands in your pockets and walk away.

Steve

yea i wanted to do that but the money is already been paid for?

-_- ARGH!!

[Tank]

You got a brand new bike from a private seller?

Or was it 'just' really near new?

(Not being smart - just trying to work out story to see if I can help anyways)

[CookMySock]

yea i wanted to do that but the money is already been paid for?No mate, get on the horn and tell them to pick the fucker up pronto and get it the hell outa there. Call the dealer and tell them you ordered a new bike and fucked up piece of shit arrived.

NOT YOUR PROBLEM!

DONT LIFT A FINGER!



Steve

[Eng_dave]

I bought a spanking brand new bike from Christ Church and the f**king transporter dropped it!

pretty much every this has been f**ked.

I need to find out about any bike repairer that will have [Precision AutoWerk] standard, cuz I want it new again, or get it written off.

so gutted it has happened, I dearly wanted "virgin" bike but its been f**ked in the a** now.

if anyone know of a such place please let me know asap,

im situated in North Shore Auckland.


That's bad news if the shipping was organised by the shop they should be Liable, if you need a quote/repair shop that does Hyosung and its not at your expense the red baron is a good place to go. But I feel your pain make sure they check wheel and front fork alignment for you, this is a pain with dropped and crashed Hyosung's as an owner of one I know. Don't worry too much get in touch with the guys you bought it off, and check shipping papers for legal information. GOOD LUCK:bye:

[DODO``]

I was thinking along the same lines as Usarka.

If you paid the shop for delivery and they arranged it - then its their responsibility to get you the bike they sold you to you in the same condition that you paid for it.

The issue would be between them and the transporter.

Nothing to do with you - refuse to take ownership of what you have and demand that you get the bike that you ordered.

If you arranged your own shipping thats a different story tho' (sadly).

So who arranged the shipping?


I bought it from this private seller. from Ch Ch only because it was in the colour i liked. and more $$ here at Auckland even with the shipping added.

because it was a private seller it sort of is hard to blame this guy?

and the worst thing is. I already have made a full payment for the bike -_-;
pretty sure this guy will say "no refund"...

oh yes, the hole is getting deeper and deeper..:wari:

[Tank]

No mate, get on the horn and tell them to pick the fucker up pronto and get it the hell outa there. Call the dealer and tell them you ordered a new bike and fucked up piece of shit arrived.

NOT YOUR PROBLEM!

DONT LIFT A FINGER!



Steve

Writing in a large font does not make you smarter - it just shows that you dont read the guys fucken post - he said it was a seller and NOT a dealer. That changes the ball game somewhat.

[Tank]

I bought it from this private seller. from Ch Ch only because it was in the colour i liked. and more $$ here at Auckland even with the shipping added.

because it was a private seller it sort of is hard to blame this guy?

and the worst thing is. I already have made a full payment for the bike -_-;
pretty sure this guy will say "no refund"...

oh yes, the hole is getting deeper and deeper..:wari:

So sad to say this but,

You had no insurance - so no cover there (always have insurance).

You didnt arrange shipping so no comeback there. But the seller will.

You DID pay the guy $$$ for him to arrange shipping, but he is a private seller - you have LIMITED comeback on him. Unfortunately I doubt he will simply say "here is your money back" - I think you will end up having to go to small claims court to get the bike repaired.

Argue you didnt get what you paid for and he didnt use appropriate shipping. He in turn will have to go at PBT.

no mater what happens - I cannot see you getting a brand new bike - sorry.

[Tony.OK]

What did PBT say when they delivered it? Did you have to sign for it?
If you did then that could be a problem, normally that means you accept delivery of item in good condition.
Seems odd a private seller sold a NEW bike, is he a shop owner that sells privately?

[DODO``]

You got a brand new bike from a private seller?

Or was it 'just' really near new?

(Not being smart - just trying to work out story to see if I can help anyways)

yep it was so called private dealer

[Tank]

private dealer? Where is Frosty when you need him? Im sure that there are laws relating to "private dealers". I will go see what I can find.

[DODO``]

What did PBT say when they delivered it? Did you have to sign for it?
If you did then that could be a problem, normally that means you accept delivery of item in good condition.
Seems odd a private seller sold a NEW bike, is he a shop owner that sells privately?

No,, fortunately I didnt have to sign anything. and yes, it happenes a lot with cars you know..

[hayd3n]

ow sad to hear such a shame contact seller immeditle with pictures and ouch to hear no insurence
biketrans wouldof sorted and you wouldof been out in this wonderful weather

[DODO``]

ow sad to hear such a shame contact seller immeditle with pictures and ouch to hear no insurence
biketrans wouldof sorted and you wouldof been out in this wonderful weather

yea man. i should be riding right now, as we speak -_-:crazy:

[AllanB]

Hmmm any chance of writing the whole story from the start in one post - this will help.

1. purchase - advertised where, by who.
2. you've stated brand new - but a private seller - presumably a unregistered (not a licensed dealer). Did it come with a new bike warranty?
3. the seller arranged all transport?
4. wheres the bike now?
5. have you made a formal complaint to the transport people yet so there is a record? - I find it very strange that there was no paper-work to sign accepting delivery.
6. if I've read the past few pages correctly you had/have no insurance on the bike - what was offered by the seller until you received it.


A side note to all considering transporting bikes - use a dedicated motorcycle transport company (there are a couple) - it may be a bit dearer but they are set-up with ramps, tyre chocks etc. Dealers use these guys.

[nico]

Transport company called PBT

have had a lot of trouble with this company in the past absulty refuse to use them for anything any more just cowboys no way would i use them for transporting a brand new spanka of a bike :nono: and having no insurance dam sorry m8 dont like ya chances but dont give up youve defently got the shity end of the stick could also mabie give "fair go" a call they seem to turn even the doges't situations good ? could be worth a shot if all other avanues come up empty

[DODO``]

im this close to contacting "fair go" its just so fucked up, I just have seen the bike delievered from Mt Wellington PBT depo to workshop in Takapuna and this is how it arrived. now it fell on the other side.

I opened one container panel (front) and took away the plastic vinyl shit and this was how the bike was sitting. couldnt lift it up by myself. on top of that, workshop owner was pretty aggressive to me -_-

you will notice now the left hand side mirror has been snapped off as well, (also notice no brake lever from the way over here form Ch Ch... lever is sitting on the floor along with the side mirror) even from this photo alone. im sure there will be more damage.


best fucking day ever in my fucking 15 years of NZ life.

this is fucking unreal.

those mother fuckers i am going to kill them.


http://i238.photobucket.com/albums/ff85/untitle83/SP_A0289.jpg

[Tank]

Dont mention Fair Go at this point - it only pisses people off.

Jesus - did they not even use tie-downs?????

Get as many pics as possible - you will need them later.

[danchop]

looks like your only comeback is with pbt,so what have they said?

[nico]

my god it just gets better dont it agreed with tank take 100's of photos of every thing and geting the one in the crate will also prove how shit the transport is ... Q did you get a choise in what transport company was used?

[DODO``]

Hmmm any chance of writing the whole story from the start in one post - this will help.

1. purchase - advertised where, by who.
2. you've stated brand new - but a private seller - presumably a unregistered (not a licensed dealer). Did it come with a new bike warranty?
3. the seller arranged all transport?
4. wheres the bike now?
5. have you made a formal complaint to the transport people yet so there is a record? - I find it very strange that there was no paper-work to sign accepting delivery.
6. if I've read the past few pages correctly you had/have no insurance on the bike - what was offered by the seller until you received it.


A side note to all considering transporting bikes - use a dedicated motorcycle transport company (there are a couple) - it may be a bit dearer but they are set-up with ramps, tyre chocks etc. Dealers use these guys.



ok lets clear some things here.

it was advertised on trademe as private sales.
he had it for less than a year. and it should be still under 1 year new bike warranty.
so yes technically it is 2nd hand but never been screwed or poked around with. last recorded warrant had 5km on the odometer.
seller did arranged all transport but I have already paid for the the bike and it is currently under my name.
seller has been pretty good to me and personally I dont think bike falling over on the way up here is his fault. (or is it?)
bike is currently at this workshop called Holeshot in Takapuna North Shore for quotation.
I have been to the transport PBT depo (yesterday) and talked to the guy (Tristan) who they said is responsible for this matter. no written statements tho.
I didnt have to sign anything when it was being shipped up here, im sure the sender did.
I personally have no insurance on the bike but PBT said they will fix it under their insurance. But that doesn't mean they can roll it around transporting it to the workshop, (not to mention from Ch Ch to Auckland) and Tristan refused to give me their insurance details saying that it was't his area. (whatever that means)

and the bike arrived in the workshop on its side.. again. pretty pathetic.
it is a fucking nightmare going thu all this shit which never should have happened.

[DODO``]

Q did you get a choise in what transport company was used?

no the seller arranged the shipping.

[DODO``]

Dont mention Fair Go at this point - it only pisses people off.

Jesus - did they not even use tie-downs?????

Get as many pics as possible - you will need them later.


nop no tie downs that were holding the bike. it was just SITTING there on its side. now that i look closely at the photo it sort of looks like a bin.. doesnt it? haha ive seen other bikes on the workshop which were delievered to them and it was very different to this one..

oh yea I almost forgot I also spotted a empty soft drink can that came with the bike.. haha I should have taken the photo of that too. lol workshop owner was being a mean ass tho i had to runaway from him hahahah scary looking dude.

yea I will try everthing I can to if nothing works then it will be Fair Go time.
always liked that show, never thought I wld actually think of contacting them regarding my own matters.

[speights_bud]

transport company PBT

Have heard stories about these guys, and they don't have the Best record from what i've heard...

In future use the motorcycle transporters guys :)

[Forest]

nop no tie downs that were holding the bike. it was just SITTING there on its side. now that i look closely at the photo it sort of looks like a bin.. doesnt it? haha ive seen other bikes on the workshop which were delievered to them and it was very different to this one..

oh yea I almost forgot I also spotted a empty soft drink can that came with the bike.. haha I should have taken the photo of that too. lol workshop owner was being a mean ass tho i had to runaway from him hahahah

yea I will try everthing I can to if nothing works then it will be Fair Go time.
always liked that show, never thought I wld actually think of contact them regarding my own matters.

I hate to say it, but if the bike wasn't tied down then it wasn't fit for carriage.

This would make the seller/shipper responsible for the damage. Given that they're a private seller and the money has already been paid, you may struggle to get anything out of them.

Good luck! I hope you can get it resolved.

[Forest]

I forgot to add that the Consumer Guarantees Act doesn't apply to private sales.

[AllanB]

Right now you need to establish who was responsible for packing the bike. Did the seller crate it up and the carrier just collect it, or did the carrier (PBT) collect and crate the bike. The insurance company will want this info.

You are 100% entitled to knowing who their insurance company is and if you can arrange to be on site when the assessor comes to view the bike. Make it very clear that if parts are to be replaced that you expect them to with new parts not repainted bits. To be honest it may be a right-off - I know a new SV650 tank is the better part of $2000 - I priced one a while back when considering a used bike that had a damaged tank.

I ask this as to me it has obviously been insufficiently crated - the bike should have had several tie-downs on it firmly connected to the crate to ensure it would not move in transport.

Frankly if it was collected by PBT without straps I'm surprised they accepted it.

Dam poor service from them, especially when they have now doubled the damage by moving it and dropping it on the other side.

As a side note that's a very nice looking colour.

[DODO``]

Right now you need to establish who was responsible for packing the bike. Did the seller crate it up and the carrier just collect it, or did the carrier (PBT) collect and crate the bike. The insurance company will want this info.

You are 100% entitled to knowing who their insurance company is and if you can arrange to be on site when the assessor comes to view the bike. Make it very clear that if parts are to be replaced that you expect them to with new parts not repainted bits. To be honest it may be a right-off - I know a new SV650 tank is the better part of $2000 - I priced one a while back when considering a used bike that had a damaged tank.

I ask this as to me it has obviously been insufficiently crated - the bike should have had several tie-downs on it firmly connected to the crate to ensure it would not move in transport.

Frankly if it was collected by PBT without straps I'm surprised they accepted it.

Dam poor service from them, especially when they have now doubled the damage by moving it and dropping it on the other side.

As a side note that's a very nice looking colour.

alright.. I was told it was tied down very well but dont know who is reponsible for it. i will check on that. i will have the bike quoted first and let their insurance company know. and yes i will arrange to be on site when the assessor comes to view the bike.

[DODO``]

I hate to say it, but if the bike wasn't tied down then it wasn't fit for carriage.

This would make the seller/shipper responsible for the damage. Given that they're a private seller and the money has already been paid, you may struggle to get anything out of them.

Good luck! I hope you can get it resolved.


they say it was properly tied up when it was shipped from CHCH to Auckland.
that was when the first damage happened. and I have told them to transport it again to the work shop for a quotation. (it was not riable) and the photo shows how it arrived at the workshop.

[Tank]

lol workshop owner was being a mean ass tho i had to runaway from him hahahah scary looking dude.



Thats Rob - hes not scary, he's top bloke.

They dont sell Hyosongs, but I would trust his comments on the bike.

[barty5]

I would like to know howit was tied down that is a standard packing crate that most courier COs use i worked as a courier for 7 years with NZC and those crates dont have tie down ponit in side them they fold down flat for stacking. they are made so things dont fall out through holes etc etc. my guess is they used all that plastic and shit to cushin it and would have tried to stack what ever else they could around it to save on space just that th e bike was heaver and fell over crushing the other stuff will it trashed its self.
Hell you you want to see they way those guys treet those bins once they are loaded get less damage at bumper cars.

[DODO``]

Thats Rob - hes not scary, he's top bloke.

They dont sell Hyosongs, but I would trust his comments on the bike.

oh yea? now that you mention him..
yes I would listen to his comments on the bike too. because I have heard of his fantastic skills about bikes.
thats exactly why i took my bike to him.
remember my first thread? "bike repairer that will have [Precision AutoWerk] standard" yes?

for some reason tho, he wasnt particularly happy when I asked him to help me to stand the bike up and told me to wait. and served other people who came 10, 20,, 30 mins later,

I was just standing there doing not much other than watching people who came after me getting served.
all i said was and i quote
"what are you doing man I was here before them, I was standing out here for the past half an hour"

he said they were "booked in" customers, -and I wasn't??

"if you dont like it go find yourself a hyosung dealer" he said.
later he came up to me and said he didnt like me talking shit about what he is doing infront of his customers, as if I wasn't one of his customers. pretty nice servicemanship if you ask me.

he offered me a cup of tea later on so yea, turned out ok i guess.. and I dont know this guy, we just met today.
you are a top bloke, I am a top bloke, we are all a bunch of top blokes aren't we? He might really be a top bloke, but how I got treated there was very "bottom". and to be honest big guy like him getting offensive at my face, was pretty scary man. I wasnt there to show them how much of a man I was, just wanted to fix my freakin goddam bike.
Then he helped me getting the bike up, had a chat about a minute regarding the bike then I cleaned up some of the mess the PBT brought in and buggered off.

I still am a beginner when it comes to a bike, but if all this is how I am being introduced to be a biker, im not sure i want to go thu with it at all..

Is being a biker all about fucks and shits? and about whos thogher and bigger?? because that is pretty much all (well.. except for some ppl here helping me get thu all this! you guys rock!) I have been seeing and hearing for the past two days ever since Ive laid my eyes on my first bike. -which i havent even had a chance to sit on yet...


cherry on top of my cake, really..

and yes they do sell hyosungs there, I saw a GT250R in black as I walked in thu the front door today.

[Taz]

Sometimes people just reflect the attitude that is directed to them??

But then this is holeshit.

[Tank]

DODO,

I know that you are upset, and quite rightly so.

People here are generally willing and happy to help, but they need the full and accurate picture.

A brand new bike from a 'private dealer' becomes a second hand bike (with small milage) from a private seller.

Im guessing if your attitude at Holshot was the same as some of your post are coming across (yes they sell Hyosongs ,,,,) then you may have rubbed the guys there up the wrong way - seriously Ive never had any issues like that ever - and they have always gone the extra mile.

I know its hard when you are so upset, but in general people here are wanting to help.

You mention that PBT were willing to fix it under their insurance - at this point that is your best option. BUT do go in there in a calm manner - emotions running high wont help.

and no - biking is not about fucks and who is tougher - biking generally has a great community.

Dont give up at the first hurdle. Im on the Shore - when your bike is up and running drop me a PM and I will take you out a few times and show you some really nice roads (all at a good learner pace).

Tank

[speights_bud]

Hell you you want to see they way those guys treet those bins once they are loaded get less damage at bumper cars.

When i sat my forklift course the instructor said on the sly that they (PBT) had a pretty bad safety record with forklifts etc, and after seeing some photo's with the company name blurred out etc i'd agree with him

[DODO``]

obviously we both must have done/said something to rub each other the wrong way.

I really dont get it tho, I thought I could rely on them when i had a conversation over the phone? they told me to bring the bike straight to the workshop and sounded so professional. So there was no reason to be angry at them and give them a shitty attitude.

my attitude towards PBT and Holeshot is completely different.
its pretty dumb if they were the same.

one is the company who fucked it up and the other one is helping.

why on earth wld I show shitty attitude at Holeshot?

I am angry about PBT. infact, very angry.. but Im not THAT angry where I lose the ability to distinguish the company who fucked it up and company whos fixing it up, you know?

if you are guessing if my attitude at PBT was same as some of my posts, you are 100% correct. Not at Holeshot. like i said, why on earth?

I wld have said the exact same thing even if I didnt have to go thu this PBT shenanigans.
standing around for an half an hour watching other ppl who got there after you being served.. wouldn't you ask? what is happening?
It just seemed a bit odd to me.. That "extra mile" thing? I really really do hope they will do the same for me.
So all the way back to the point.. all this is why i said the owner was mean and scray to me. ;)

im sure they are all great bunch of guys with superb skills and knowledge about bikes. Guys from the sales department has been really cool. no grief at all!


anyway. not a good start,, infact bullshit start, but only way from here is upwards and forwards, so yea.. -_- still pretty pissed about PBT tho.. fucking 5:35 in the morning and still cant sleep. :angry2: when it comes to being a biker, so far everywhere i go i got punched and kicked and all I have left now is bruises and a broken heart. Yea man. I realllly DO neeed to feeel the love of the great biking community man. I need to ay -_-

yep il PM you when the bike is all good to go. ;) and I know some pretty fantastic road if you are a keen driver ;)

[barty5]

mu guess is the guy knows someone at PBT cause if you ring them im sure if you asked can you ship a bike they would say NO!

[kiwi cowboy]

oh yea? now that you mention him..
yes I would listen to his comments on the bike too. because I have heard of his fantastic skills about bikes.
thats exactly why i took my bike to him.
remember my first thread? "bike repairer that will have [Precision AutoWerk] standard" yes?

for some reason tho, he wasnt particularly happy when I asked him to help me to stand the bike up and told me to wait. and served other people who came 10, 20,, 30 mins later,

I was just standing there doing not much other than watching people who came after me getting served.
all i said was and i quote
"what are you doing man I was here before them, I was standing out here for the past half an hour"

he said they were "booked in" customers, -and I wasn't??

"if you dont like it go find yourself a hyosung dealer" he said.
later he came up to me and said he didnt like me talking shit about what he is doing infront of his customers, as if I wasn't one of his customers. pretty nice servicemanship if you ask me.

he offered me a cup of tea later on so yea, turned out ok i guess.. and I dont know this guy, we just met today.
you are a top bloke, I am a top bloke, we are all a bunch of top blokes aren't we? He might really be a top bloke, but how I got treated there was very "bottom". and to be honest big guy like him getting offensive at my face, was pretty scary man. I wasnt there to show them how much of a man I was, just wanted to fix my freakin goddam bike.
Then he helped me getting the bike up, had a chat about a minute regarding the bike then I cleaned up some of the mess the PBT brought in and buggered off.

I still am a beginner when it comes to a bike, but if all this is how I am being introduced to be a biker, im not sure i want to go thu with it at all..

Is being a biker all about fucks and shits? and about whos thogher and bigger?? because that is pretty much all (well.. except for some ppl here helping me get thu all this! you guys rock!) I have been seeing and hearing for the past two days ever since Ive laid my eyes on my first bike. -which i havent even had a chance to sit on yet...


cherry on top of my cake, really..

and yes they do sell hyosungs there, I saw a GT250R in black as I walked in thu the front door today.



For a start i feel for ya on your trouble's but have to say if you talked to me like this and in front of customers i would tell you to piss off to.
my partner works in a store down here in hospitality and gets alot of people coming in thinking they are the only ones on this earth and think its there god given right to be arrogant and they get told to fuk off too.
Sometimes its not whot is said its how its said and you probably went to the workshop angry [rightly so] and because of this attitude conveyed an attitude you may not have ment.
Remember in some situations please and a bit of politness gets you further than demands and insults.
good luck

[ynot slow]

Basically the onus is on PBT to repair,and with hindsight the dude selling the bike should have taken photos of the bike loaded,and even better used a proper bike transport company.Doesn't help you though.

When I was selling furniture,we would get the odd damaged item,it went back if bad or noted on consignment form as damaged,that was easy as it was new and from a manufacturer,they then claimed against the transport company for damage,and have seen the odd bike transported with general freight at times,usually it was tied to side wrapped in shitloads of blankets.

Maybe the previous owner could be liable due to not taking all care to ensure the goods were transported in a manner to get to the seller undamaged.I bought a pair of sunnglasses off trademe,they came wrapped in bubble wrap,protective case(vinyl)and in my opinion very well wrapped,but one lens was cracked,good old NZpost after pissing about said sorry not packaged properly,should have been in a box,not the same $$$ value but similar end.

[DODO``]

For a start i feel for ya on your trouble's but have to say if you talked to me like this and in front of customers i would tell you to piss off to.
my partner works in a store down here in hospitality and gets alot of people coming in thinking they are the only ones on this earth and think its there god given right to be arrogant and they get told to fuk off too.
Sometimes its not whot is said its how its said and you probably went to the workshop angry [rightly so] and because of this attitude conveyed an attitude you may not have ment.
Remember in some situations please and a bit of politness gets you further than demands and insults.
good luck

I was NONE of those things but
I do know what you mean, I used to work in hospitality as well, at a bar in town, and have met all sorts of people,, combination of bar, town, plus weekends creates a lot of fucked up people. whenever I came accross people like what you descriped I was told by my boss to talk to them and let them know clearly of what is going on and the msg that you want to pass on- before you have to take a further action. because there is no reason to give the place the bad name cuz of mis understanding -IF there was one. Way I see it the bar didnt have to worry about losing customers the bar was packed every night and even if a customer got kicked out they still wanted to come back. because it was where everyone was hanging out. but the bar did care about it -unless the customer was complete maniac. Getting a "clear" msg accross to a drunken ass is not easy if not impossible, but it works. Worked there for around half a year but never had to say fuck off to a customer personally. but yea thats just me.

[DODO``]

mu guess is the guy knows someone at PBT cause if you ring them im sure if you asked can you ship a bike they would say NO!

yea seller did know a guy at PBT Ch Ch. and tristan (PBT Auckland) did tell me they dont specialise in motorbikes.. :crybaby:

[Mystic13]

I'm assuming the buy on trademe was for the bike. And not bike delivered. Once you own the bike where ever it's parked insurance seems like a logical step. (Unless you planned to never insure the bike). If i was getting a bike transported I would make sure it was insured first.

With that done and dusted I'd be interested in knowing how the bike was sent. You say it was well tied down but clearly it wasn't or it would have arrived well tied down.

Personally I can't comprehend ever sending a bike by general freight, they're just not geared for it. Was PBT the seller's choice or just a cheaper option offered up to save you cash.

It's a bit of a pity about the bike and hopefully PBT come to the party. I can imagine you're pretty pissed about all of this but pissed doesn't get things sorted. Like someone said it looks like the bike was laid in with the soft stuff and expected to make the trip to Auck's. If the seller knows the guy in PBT then getting a clear answer on how it was shipped could be a problem.

I think getting the bike sent to the bike shop direct was a good move because you have an independant opinion on the state of packaging. You do fall in a bit of a hole though in terms of who has a problem. Without your insurance you are limited to what someone else will pay. As I see it you have no claim with PBT because the seller hired them. If it was your bike before departure you should have been dealing with this. So you're in a bit of a grey area. The seller probably has to make any claims with PBT at a guess. This means you may be needing to go to MVDT if PBT don't get it sorted. Your claim will be against the seller in all likelyhood. Emails and what was agreed with the seller may become real important to you. All carriers get people to sign forms that limit their liability. So PBT have a limited liability to the seller.

At the end of the day while you're pissed at everyone else it seems there are a few lessons in here for you to learn from and I know it's hindsight but using a motorcycle transporter that you paid for, or insuring the bike as soon as you took ownership would be steps that most of us would take.

Good luck with getting the whole thing sorted and I really hope PBT come to the party.

Bikers are a damned helpful lot. I was down country in the weekend with a tyre problem. I got offers of accommodation for the night, food, loan trailer, bike storage and in the end none were needed because a bike shop owner came out on a Sunday to open his shop and replace my tyre. Top bloke that Mark at Ericksen Honda in Bay View, Napier. (And it was he and his wifes 29th wedding anniversary that day). He mentions he never leaves a biker stranded and has even come out on Christmas day. I also have a bunch of new biker friends.

As a last comment this whole thing could well turn to real shit for you. Keep a detailed diary of who, what where and when going forward and record as much as possible going back. When you do record stuff keep the emotional language out. You could well need this at MVDT. Things like the time and date you arrived at Holeshot, who was there with you and what you both saw. You are going to possibly need statements from the guy at Holeshot. Who did you meet at PBT etc, phone calls, emails. Assume that this is going South big time and take notes accordingly.

Just out of curiosity are these crates stacked on top of each other, because if they are then i would have to wonder if the bike was ever tied down with the bike upright.

Cheers.

[speights_bud]

Bikers are a damned helpful lot. I was down country in the weekend with a tyre problem. I got offers of accommodation for the night, food, loan trailer, bike storage and in the end none were needed because a bike shop owner came out on a Sunday to open his shop and replace my tyre. Top bloke that Mark at Ericksen Honda in Bay View, Napier. (And it was he and his wifes 29th wedding anniversary that day). He mentions he never leaves a biker stranded and has even come out on Christmas day. I also have a bunch of new biker friends.

Sorry to Hijack Thread, but i have known Mark Ericksen for years and he's a bloody great guy, did you meet up with any of the HB riders?

[Mystic13]

Sorry to Hijack Thread, but i have known Mark Ericksen for years and he's a bloody great guy, did you meet up with any of the HB riders?

No, we met none of the HB riders, it was Sunday and fine. I don't know what it was but there was a distinct lack of bikes in Napier. I mentioned it to Mark and he'd noticed it that day. He reckoned the place was normally packed with bikes. Because I'd put my bike in the "not wise to ride" category it got parked up later Saturday and we just walked around town.

The locals were pretty taken with my led lighting though. I got comments pretty much everywhere we stopped on Saturday night from young kids to ladies and guys well into retirement. My bike has a distinct blue glow around the engine, front wheel, rear wheel and on the road around the bike. It's my version of a high viz vest and no-one misses me at night.

I'll be back and there'll be a couple of riders I'll call in and see. One has a garage with a lot of interesting bikes.

We had a neat, adventure packed weekend. And even though rain was forecast for Sunday we didn't see any till just north of Taupiri on SH1.

I assume that's home for you. What a neat place to live.

Cheers.

[speights_bud]

No, we met none of the HB riders, it was Sunday and fine. I don't know what it was but there was a distinct lack of bikes in Napier. I mentioned it to Mark and he'd noticed it that day. He reckoned the place was normally packed with bikes. Because I'd put my bike in the "not wise to ride" category it got parked up later Saturday and we just walked around town.

The locals were pretty taken with my led lighting though. I got comments pretty much everywhere we stopped on Saturday night from young kids to ladies and guys well into retirement. My bike has a distinct blue glow around the engine, front wheel, rear wheel and on the road around the bike. It's my version of a high viz vest and no-one misses me at night.

I'll be back and there'll be a couple of riders I'll call in and see. One has a garage with a lot of interesting bikes.

We had a neat, adventure packed weekend. And even though rain was forecast for Sunday we didn't see any till just north of Taupiri on SH1.

I assume that's home for you. What a neat place to live.

Cheers.

Yea Napier's home for me, sounds like you had a good weekend :) i think i saw your bike around at somestage, the LED thing is something i always wanted to do but never got around to, then the bike got sold....

We've got some good roads on our back doorstep here it's great in summer :wari:

[firefighter]

Wow, not one fucken repair place mentioned.....

[Harvd]

AND What actually happened in the end?

[portokiwi]

:( What did happen??? was itfixed?, who paid?,
I thought this was an interesting thread.
My sons bike is being moved by Captain Transporter
Stright away they asked and advised me on insurance. told me to bring the bike in and watch it get packed, They seem very helpfull.

[YellowDog]

An amazing thread.

Last year I had my new bike shipped from LA by Kiwishipping. They are a specialist motor vehicle shipping company. Their service was excellent, but I still had the bike insured all of the way.

I cannot understand how anyone would take ownership of a new vehicle without having full insurance from the second it become their personal responsibility.

It would be nice to hear the outcome of this saga.

[DODO``]

It took me just under 2 years to settle this matter. at the end every party ended up in court and I won. got the full amount paid I demanded. bike fixed. now sold to loving new owner. Thanks everyone for the supports. YAY!

[Latte]

Haha, good shit. Who ended up paying what, if you don't mind?

[Jonathan]

Man, I just read every single post in this thread, half way through I noticed it was from a couple of years back and I was dreading that it seemed to be one where you never find out what happens! Bloody magnificent it was resolved in the end with you coming out on top! Really made my night!

[whowhatwhere]

Great (eventual) outcome - congrats!

[Conquiztador]

Did you ever end up riding the thing?

[DODO``]

Yes I did for about a half year =) Thanks very much everyone