rphenix
11th December 2008, 16:11
A family member was driven into a few weeks ago the classic driver u-turns into motorcycle trick (and no this was not me!) there was witnesses etc so that's not a problem.
The bike however needed a few minor repairs finally seen the insurance assessment sheet which nobody would show us until the assessor had approved the repairs. On it are a few parts I don't think even need repairing (its as if the workshop decided anything with a slight mark boot scuff etc.. was noted down as requiring replacement and worse those parts are the costly ones.
The prices for some of those parts are quite steep I know the shop has to buy through NZ suppliers etc.. but the most expensive part I can import even with the shit exchange rate and exuberant delivery costs at 1/3rd of what is being quoted.
Its taken about a month for the bike to finally get "approved" so in some ways we just want the machine fixed but in other ways I feel bad for the other party or their insurance company (somebody has to pay for the work after all!) and worse what happens if they contest some of what has been done?
Would you say anything to the insurance company? or just ignore the problem and get the bike fixed? Prior to the work being approved we tried to get the original quotes for repairs out of the bike shop, the insurance company, the assessor several times but nobody would play ball even after the fact they really didn't want to give us the info saying it would be hard to understand their form etc..
If we let things proceed and the other person or their insurance contests some of the repairs what happens? Can we end up stuck with a bill (be it excess or otherwise) for parts we know are overpriced?
The bike however needed a few minor repairs finally seen the insurance assessment sheet which nobody would show us until the assessor had approved the repairs. On it are a few parts I don't think even need repairing (its as if the workshop decided anything with a slight mark boot scuff etc.. was noted down as requiring replacement and worse those parts are the costly ones.
The prices for some of those parts are quite steep I know the shop has to buy through NZ suppliers etc.. but the most expensive part I can import even with the shit exchange rate and exuberant delivery costs at 1/3rd of what is being quoted.
Its taken about a month for the bike to finally get "approved" so in some ways we just want the machine fixed but in other ways I feel bad for the other party or their insurance company (somebody has to pay for the work after all!) and worse what happens if they contest some of what has been done?
Would you say anything to the insurance company? or just ignore the problem and get the bike fixed? Prior to the work being approved we tried to get the original quotes for repairs out of the bike shop, the insurance company, the assessor several times but nobody would play ball even after the fact they really didn't want to give us the info saying it would be hard to understand their form etc..
If we let things proceed and the other person or their insurance contests some of the repairs what happens? Can we end up stuck with a bill (be it excess or otherwise) for parts we know are overpriced?