Holeshot

[marty]

what a laugh! into holeshot today to look at a 'busa. no black and purple ones left (with the carbon yoshis) - only a blue/silver, and a red one.

i ask - 'how come the black/purple ones had yoshis, and the blue/silver & red ones don't?'

'oh that's cause the black/purple ones are canadian spec, and were a cheaper buy' they say

'but this blue/silver one, and the red one, both have canadian spec stickers on the frame' i say

'oh not sure about that' they say

'so the HP on this one is down on the NZ spec one?' i say

'will you ever use that extra HP?' they say

'that's not the point' i say. 'i don't use all the HP on the TL either, but it's not about that. so i take it, that as this blue/silver one is canadian spec, like the black/purple ones, they were obviously obtained at the same price, so i could get this blue/silver one with slip on carbon yoshis?'

'no' they say.

'ok thanks, bye!' i say, taking my deposit with me.

[Waylander]

what a laugh! into holeshot today to look at a 'busa. no black and purple ones left (with the carbon yoshis) - only a blue/silver, and a red one.

i ask - 'how come the black/purple ones had yoshis, and the blue/silver & red ones don't?'

'oh that's cause the black/purple ones are canadian spec, and were a cheaper buy' they say

'but this blue/silver one, and the red one, both have canadian spec stickers on the frame' i say

'oh not sure about that' they say

'so the HP on this one is down on the NZ spec one?' i say

'will you ever use that extra HP?' they say

'that's not the point' i say. 'i don't use all the HP on the TL either, but it's not about that. so i take it, that as this blue/silver one is canadian spec, like the black/purple ones, they were obviously obtained at the same price, so i could get this blue/silver one with slip on carbon yoshis?'

'no' they say.

'ok thanks, bye!' i say, taking my deposit with me.
Lack of good customer service walks another buyer out the door... salesman are just stupid.


(pt WT)

[Grumpy]

Something Suzuki do a lot of. I understand that a lot of their special deals are structured that way. The same was with their SV's last year. You could get the Yoshi's on the bronze ones but not the blue ones.

I would think that the rules are set by Suzuki NZ, not holeshot.

[Storm]

WT- an educated opinion please?

[Skyryder]

Something Suzuki do a lot of. I understand that a lot of their special deals are structured that way. The same was with their SV's last year. You could get the Yoshi's on the bronze ones but not the blue ones.

I would think that the rules are set by Suzuki NZ, not holeshot.

I think Marty set the rules in this game and walked away the winner.

Skyryder

[Storm]

Touche sir, touche

[zeRax]

very foolish on their part, their problem - good job marty ^^

[Big Dave]

WT- an educated opinion

Spot the tautology!
bd

[Motu]

I think Marty set the rules in this game and walked away the winner.

Skyryder

But he didn't walk away with a bike....is the seller more interested in selling...or the buyer more interested in buying - that is the question.

[marty]

I probably would have bought the blue/silver if the yoshis were on it. i would prefer an NZ spec one though (they are $24k I think). the basic set up with factory cans though is just not attractive enough to me

[speedpro]

In my current situation I'm not that fussy. The only exhaust I'd really like on a 'busa is of the rotary hair dryer-like variety.

[scooterboynz]

ok so which bike shops do we like out there ??? i have bought bikes from nearly all of them in auckland and a couple in hamilton ,, the best service i got was from "road and sport" in hamilton ,, rode down there every time for a service ,, most recent bike was bought from red baron ,, seemed like nice enough and helpful ,, especially the service department ,, :banana:

[Blakamin]

sounds like the bloke was confused.... or dyslexic... or stupid....

ahhh... suzi dealer... what can I say???? :shake:

piss take, WT, Piss take!!!

I think 90% of sales people make shit up in there heads.... how else can you explain my boss????? :spudwhat:

[marty]

probably the biggest reason i walked out was because i was given the impression that the blue/silver was NOT canadian spec, when it obviously was. it probably doesn't really matter in the big picture, but i don't like to be mislead.

[Lou Girardin]

probably the biggest reason i walked out was because i was given the impression that the blue/silver was NOT canadian spec, when it obviously was. it probably doesn't really matter in the big picture, but i don't like to be mislead.

Good stuff for walking away, that kind of shit just pisses me off.
At least they could have talked about puuting cans on it.

[vifferman]

probably the biggest reason i walked out was because i was given the impression that the blue/silver was NOT canadian spec, when it obviously was. it probably doesn't really matter in the big picture, but i don't like to be mislead.
I know exactly how you feel.
At Cyclespot, I asked them a number of questions, including some I already knew the answer to, and they lied to me, bald-faced, obviously expecting I wouldn't know.
I don't like being treated like I'm stupid. :angry2:

But they went one further, and got aggro because, "Then we don't get a chance to benefit from trade discount!"
Poor babies. Grasp at the opportunity to pick up the profit on a $200 retail item, and lose future sales, annual service costs, possible trade-ups. I dunno, but it seems to me like that's pretty crappy business practice.

[That Guy]

On one hand - a lot of bike shops need to wise up a bit because they don't seem to get it that most of thier customers are enthusiasts and know as much if not more about the bike they are buying than the sales person trying to sell it. So many times sales people have told me incorrect facts about a bike I was keen on. Lost count. I've even had an argument once at Haldanes about a 916 that had been crashed and had replacement fairings put on from the wrong year. (1996 model with '98 stickers) They guy got quite angry when I pointed out that the fairings had been replaced and were wrong for the year. "no they're not your wrong" he said. Fine. "Keep your $22,000 faker" I said.

On the other hand I think Holeshot are the No.1 Suzuki dealer in the country so they must do something right...(no my bikes did not come from them or Haldanes!)

[Wolf]

I think 90% of sales people make shit up in there heads.... how else can you explain my boss????? :spudwhat:
I think the percentage is higher, but then again, I'm in the IT field and we tend to view all people in the sales/marketing game as having room temperature IQs and no morals - it's a cultural thing.

"Road and Sport" staff are very good - I've had no bad dealings with them. Hamilton motorcycles cross the road from them also seem to be very good.

Had no problems with Boyd Honda in Hamilton, either.

The only company I ever had probs with is no longer in existence. We pagans call this the "Threefold Law" - you get back threefold what you put out. They put out shit, now they're out of business and no one cares...

I believe Atheists call it "common sense business practice" ;)

[White trash]

The problem is this.

All salesmen, myself included, are culprits of from time to time loosing motivation and assuming from the moment they talk to a client, that the deal is "too hard".

They begin to look for reasons why the package can't be put together rather than finding solutions to get it sorted.

I'm really lucky (in a round about way) to have been given an opportunity of a second chance at selling a bike to a fairly high profile member of the motorcycling community.

On their first visit to the shop over a year ago, they were told (by me I think) the reason why they couldn't buy the bike we had for sale. They then traveled 150km to another dealer and bought it from them, no problem.

Luckily for me, my shortcomings were explained to me via the powerfull medium of the internet.

I have just sold these good people a new bike in the past week and even though every bloody thing possible conspired against us, there was no way I was going to fail my customers again. I wish it could have been under better circumstances that the customer required a new bike is all.

What I'm trying to say, is what the "salesman" who dealt with you needs, is a wake up call. You may not be inclined to give him the opportunity but if he's any sort of decent bloke, he'll accept that he fucked up and do whatever it takes to put it right. If not, I'll sell you a new bike no problem.

[duckman]

When it comes to bike shops I think it can be very different for each individual. I've been buying bikes from Haldanes for years and I feel like I've always had the very best service. I know they can be a bit pricey but they constantly give me freebies and discounts for being a repeat customer.

I had a deal go sour with red baron and now I wont go back there. :shake:

[ktulu]

Thats fairly well put WT, being in sales myself I find it is not always easy to judge some one who is keen and although you try to make sure you give everyone the time of day you're not always on your 100% game but its important to do everything you can when your realise.

[vifferman]

On the other hand I think Holeshot are the No.1 Suzuki dealer in the country so they must do something right...(no my bikes did not come from them or Haldanes!)
Well, although I've never bought anything from them, I've always had very good service there, and have ridden quite a few of their bikes when looking for something. Their salesmanship (Marty's experience notwithstanding) is actually much better than most of the other stores I've been in - helpful without being too pushy.
A guy I work with bought an SV650 from them last year, and they didn't have the colour he wanted. So while he was waiting (several weeks), they gave him some very good loaner bikes to ride - SV650s, SV1000s, Bandit 1200s, etc. He also gets a loaner when he takes his bike in for servicing. Talking to him about things, they've really looked after him very well.
It was interesting too taking someone who's not familiar with bike shops (my wife) around the various shops in D'Auckland. She was very impressed with Holeshot, and said, "Oh! Why didn't we come here before we bought the VFR?"

[750Y]

lol, marty i knew you couldn't help yourself, what took you so long?

[marty]

the force resides in the 'busa oh 750y dude, one needs to fight and (try to) tame the head shaking, star gazing TL before one realises it....

[**R1**]

try sportzone suzuki dwn here :tugger: :tugger: :tugger: :tugger: :tugger: I went in there last year with cash to but a k3gsxr, all i wanted was a yoshi pipe, or something as a freebi, the said no and offered me a t-shirt......WTF im about to spend a whole shit load of cash and they were going to give me a free $20 T-shirt.....fuck off i said and went and bought a Yamaha....thank god they were cocks or i would be stuck with a frikn suzuki....

[The Pastor]

I had my zxr serviced at holeshot. I don’t know but I felt as if I was being lied to, they told me some parts for the carbs (think it was jets & needles) cost about 200 more than what that kawa dealer down the road said. (My memory is appalling, but then again it was a few bourbons and vodka's ago...) That kawa dealer gave me a better feeling and information with what was wrong with my bike. (which was everything :) )

Oh and everyone I’ve talked to said "stay away from holeshot"

[DEATH_INC.]

I've dealt with holeshots a bit and always had good service.
Why didn't you buy that big silver busa eater that seems to have taken up permanent residence in there?(1 careful owner)I can tell you a few tricks for it...... :banana:

[FROSTY]

I've been in Vehicle sales for a few years now. One lesson I learned early on was that saying simply "I don't know" is a shit load better than telling a bunch of bullshit.
Better still My "line" is --Ya know what I really wouldn't have a clue-So lets find out together. -Ya actually gain their confidence by being honest.

[White trash]

try sportzone suzuki dwn here :tugger: :tugger: :tugger: :tugger: :tugger: I went in there last year with cash to but a k3gsxr, all i wanted was a yoshi pipe, or something as a freebi, the said no and offered me a t-shirt......WTF im about to spend a whole shit load of cash and they were going to give me a free $20 T-shirt.....fuck off i said and went and bought a Yamaha....thank god they were cocks or i would be stuck with a frikn suzuki....

Ahhhh now I see where you Suzi hostlity stems from.

Because you were prevented from buying a real bike (the sales team obviously knew you weren't ready for it) you hate those that are the chosen.

Your time will come young Aaron. Go with the flow and let go of your anger, you'll get there.

[**R1**]

Ahhhh now I see where you Suzi hostlity stems from.

Because you were prevented from buying a real bike (the sales team obviously knew you weren't ready for it) you hate those that are the chosen.

Your time will come young Aaron. Go with the flow and let go of your anger, you'll get there.

I hope you ride as fast as your mouth:shake: :shake:

[inlinefour]

sounds like the bloke was confused.... or dyslexic... or stupid....

ahhh... suzi dealer... what can I say???? :shake:

piss take, WT, Piss take!!!

I think 90% of sales people make shit up in there heads.... how else can you explain my boss????? :spudwhat:

Have to agree with you there. Maybe the dealer makes so much money that they don't need to sell many bikes. However the stupid option looks the most likely. I went into a couple of Honda dealers in the South Island and there were ready to almost bend over backwards to make a sale. I was most impressed :apint:

[Zapf]

I've been in Vehicle sales for a few years now. One lesson I learned early on was that saying simply "I don't know" is a shit load better than telling a bunch of bullshit.
Better still My "line" is --Ya know what I really wouldn't have a clue-So lets find out together. -Ya actually gain their confidence by being honest.

yep cause u involve them in the process and you are bringing them across the fence onto the same side. :)

[Blakamin]

from a sales point of view, isn't everyone that comes in a potential customer??? why do most ignore people.... the bloke that sold me the duc couldn't be fucked... until I told him "I want it now".... at least ask if they need anything... don't ignore them and dont treat them like they know nothing... that might have been the case 20 years ago, but I'd like to think (hope) that people that go into a bike shop have done a little bit of research (I did)... we do have the net now... 20 years ago all you'd get was a brochure... from the bikeshop...

[busadayz]

I bought a 2001 busa, NZ model from Colemans May last year, great bike. Had talked to many dealers trying to source a good one. None of them seemed to want to do a lot for me. Just bought a new blue/ black Canadian one (no Yoshis) in January off same guys. Did more research into it and found that there was no diff between NZ or Candian models. Even though this was the second bike i bought off them all i could get out of them was a tank sticker.

[Grumpy]

I probably would have bought the blue/silver if the yoshis were on it. i would prefer an NZ spec one though (they are $24k I think). the basic set up with factory cans though is just not attractive enough to me

I notice in the latest Motorcycle trader that Haldanes are advertising a Hayabusa with Yoshi's. The picture is of Blue & Silver one.

[DEATH_INC.]

I hope you ride as fast as your mouth:shake: :shake:
Yes he does......almost :Pokey:

[marty]

i've seen that ad in the bike point, but my understanding was that only the black/purple ones have the yoshis. the canadian ones have emission control devices over the NZ ones. i think they have a 280k limiter on them too. not much else really.

[igor]

trading up to a Honda Blackbird

comfy, goes like stink, nice seating position and ya could see if they would throw in a great 5hp red engined lawn mower, they go for ever. (ya no little pressie for the wife to keep her happy to)