rustic101

Mike,

I have posted your reply on Kiwibiker. It appears AA have been caught out as you stated, 'The proposed levy increases are complicated so it will take me a while to cover it all, so bear with me and read on please....'... seems to have been a templated holding statement excluding the first few lines. Whilst this is no real surprise it appears to be a major Communications blunder from AA.

The AA stats you provided are in conflict with other Government Departments and statistics available. The AA stats have been passed to Professor Lamb at Lincoln for his interpretation, as well as other Local and International professionals for their analysis. I have also copied TVNZ into this message for their information as I know the media are interested in exposing the facts of the entire ACC affair.

It appears when talking to individuals and reading the message boards that the reputation of AA is eroding fast. What the AA seem to have failed to identify is that most Motorcyclists are also car owners. Car owners that are AA members, and users of AA insurance as well as other products products.. The AA holding statement you provided in respect to my questions failed to address my personal needs as a customer of AA.

In my particular case, don't get me wrong Motorcyclists are a risk, but the ACC Levy need to be fair and transparent as well as a measured approach. As a motorist, not just a Motorcyclist I would have expected an organisation I belong too to support that approach. It is my understanding that AA works with Government, Industry and the Media to represent my interests and the interests of its 1.2 million members. AA Advocacy and Policy is meant to work mainly on; protecting the freedom of choice and rights of motorists, keeping the costs of motorist fair and reasonable, and encouraging the safety of all users. The AA is meant to speck out strongly both in the media and to Government and to Industry when motorists are not getting a fair deal. That the AAs views are research-based, and reflect the views of members and reflect the responsible position the AA holds in NZ as the countries largest consumer organisation.

Mike and AA - I do not believe you have met these statement of facts based of my limited understanding of AA.

As a result of the interaction to date with AA and in particular the lack of support I will be contacting AA over the next few days to remove all of my services once I have arranged an alternative.

Regards

Ken