Stolen credit card. AAARGHH

[GOONR]

Mrs GOONR's bank sent a new credit card sent out in the post, it was stolen from the letter box.

Now the little shites are using it. We have told the bank, infact the bank phoned the missus when it was first used, she told them that she hadn't even seen the card. Everytime the card is used the missus has to phone the bank's fraud dept. let them know and they credit the amount. The card is only being used for small amounts and they just sign for it instead of using a pin.

Anyone else had this happen, how the hell do you stop it.

What a pain in the arse!

[Nasty]

How silly .... my card was used for fraud ... it was cancelled immediately .. and no longer able to be used ... ask the bank why they insist on keeping it open. That is what you need to find out.

[DJSin]

I would have thought the bank would have cancelled the card so that it can't be used

[GOONR]

How silly .... my card was used for fraud ... it was cancelled immediately .. and no longer able to be used ... ask the bank why they insist on keeping it open. That is what you need to find out.

When the bank called to let her know that a new card was being used she told them she hadn't even seen the card and it should be cancelled. The phone calls to the bank confirm it's been cancelled, but is still being used. It is driving Mrs GOONR nuts.

[monkeymcbean]

Bummer! Yeah i always have had a slight unease about banks sending out new credit cards to your letterbox, im sure you can have it arranged that you pick up the card from the bank when it is about to expire.

Seems a bit loose when, fortunately, i mentioned to the bank in passing, i was going overseas for trip and it was a bit of to do, as they wanted to know which states id be visiting so they could keep a eye on card transactions and if it was stolen and used out of the areas mentioned they would cancel it, was a bit annoying really, but they would of cancelled it if they could see it was being used overseas, and I had of mentioned i was going there.

[Nasty]

When the bank called to let her know that a new card was being used she told them she hadn't even seen the card and it should be cancelled. The phone calls to the bank confirm it's been cancelled, but is still being used. It is driving Mrs GOONR nuts.

What bank you with .. once a card is cancelled it can't be used .. that is the whole point ... seems like they are giving her a rawe deal all right.

[GOONR]

Bummer! Yeah i always have had a slight unease about banks sending out new credit cards to your letterbox, im sure you can have it arranged that you pick up the card from the bank when it is about to expire.

Yeah, same. The bank that I am with (ASB) allways send my new cards to my local branch for pick up, way safer.

[Nasty]

Yeah, same. The bank that I am with (ASB) allways send my new cards to my local branch for pick up, way safer.

I am with ASB too .. its makes a difference.

[GOONR]

What bank you with .. once a card is cancelled it can't be used .. that is the whole point ... seems like they are giving her a rawe deal all right.

That is what I thought, even if you sign for the transaction it still has to be approved (EDIT: by the bank), right??

National Bank.

[Owl]

I don't quite understand that. I've never had one stolen, but I've lost several.
Phoned the bank to cancel the card and all sorted immediately. I once found my card within 30 minutes of phoning the bank and I was told, once cancelled, it cannot be reversed. They even go through the last transactions to determine the cut-off.

[Robert Taylor]

I lost my credit card out of my pocket ( I think it dropped out ) while in Italy a couple of years back. Overnight there had been approximately 5k worth of suspicious looking purchases on it and the credit card team in Australia that monitors this sort of thing had automatically cancelled it before I realised it was missing.

[GOONR]

I lost my credit card out of my pocket ( I think it dropped out ) while in Italy a couple of years back. Overnight there had been approximately 5k worth of suspicious looking purchases on it and the credit card team in Australia that monitors this sort of thing had automatically cancelled it before I realised it was missing.

These little buggers haven't spent over $50 in any single transaction, I reckon they know what they are doing, it's just a question of does the bank!.

[TimeOut]

Why when you have a pin on your card can't they make it pin only?

[ynot slow]

In this day and age you'd think once a card is reported stolen,the next time it is used a flaffed message could come up on the eftpos machine so the operator knows it is stolen.

TSB makes you pick up and sign the card,then you can add pin to it if you wish.

[JMemonic]

Its the sillyness of the people accepting the cards that one has to wonder about, if the card does not work ing the machine and the system is operational then the card is not used, the old paper system is supposed to be only used if the eftpos terminal is down, however per haps the bank is waiting for the users to slip up and reveal themselves in some manner.