IT Support Guide

**davebullet** · 11th June 2009, 22:16

Originally Posted by discotex

Much better to leave all their files but chown them to root and 600 permissions or for more fun symlink some of them to /dev/random mwaHaHAHAHA

Or put then in one big gzip / tar / cpio / dump file removing originals and say to the user "they are all there, I just filed them away for you".

Then give them an awk script which you say will extract the needed files "with some editing"... when infact the file name you type in as a parameter will remove it from the archive.

The user is then fully responsible for the accidental deletion of their own files.

Not that I could implement such a heinous plot. (Because, I don't know how and there are better things to do with life really, like bulk import vCards into Thunderbird for Mrs. B)

**pete376403** · 12th June 2009, 18:00

Be like Microsoft support and ask for a credit card number before you can help

**Fatjim** · 12th June 2009, 18:55

Get a real job man, making real things. Shit IT geeks are no better than investment bankers.

**Gremlin** · 13th June 2009, 01:44

Originally Posted by Fatjim

Get a real job man, making real things. Shit IT geeks are no better than investment bankers.

I love guys with this attitude... I wait until something they really need breaks... then I'm their best friend...

Of course... this attitude only lasts as long as the problem exists

**James Deuce** · 13th June 2009, 03:39

Only problem is, he's a shit IT guy too. See what missing a comma does?

**Wally Simmonds** · 13th June 2009, 13:01

See Jim, you're still dealing with end users. Get a job which requires you to swan about giving 'advice' all day - works for me.

Projects ftw.

**Street Gerbil** · 14th June 2009, 00:23

Is your son's full name really
James'); drop table student_grades;--?

**Blackshear** · 14th June 2009, 00:50

I’d just like to interject for a moment. What you’re referring to as Linux, is in fact, GNU/Linux, or as I’ve recently taken to calling it, GNU plus Linux. Linux is not an operating system unto itself, but rather another free component of a fully functioning GNU system made useful by the GNU corelibs, shell utilities and vital system components comprising a full OS as defined by POSIX.

Many computer users run a modified version of the GNU system every day, without realizing it. Through a peculiar turn of events, the version of GNU which is widely used today is often called “Linux”, and many of its users are not aware that it is basically the GNU system, developed by the GNU Project.

There really is a Linux, and these people are using it, but it is just a part of the system they use. Linux is the kernel: the program in the system that allocates the machine’s resources to the other programs that you run. The kernel is an essential part of an operating system, but useless by itself; it can only function in the context of a complete operating system. Linux is normally used in combination with the GNU operating system: the whole system is basically GNU with Linux added, or GNU/Linux. All the so-called “Linux” distributions are really distributions of GNU/Linux.

**xwhatsit** · 14th June 2009, 00:52

Originally Posted by Blackshear

All the so-called “Linux” distributions are really distributions of GNU/Linux.

Yeah I saw RMS do a guest lecture at Auckland Uni... he sounded almost as silly as he reads.

Nevertheless he's got some hella interesting ideas. Very, very smart guy.

**Blackshear** · 14th June 2009, 00:59

Originally Posted by xwhatsit

Yeah I saw RMS do a guest lecture at Auckland Uni... he sounded almost as silly as he reads.

Nevertheless he's got some hella interesting ideas. Very, very smart guy.

I was hoping a couple other people would bite before someone like YOU popped up!

**Brian d marge** · 14th June 2009, 03:18

Originally Posted by davebullet

Only one solution for people like that

cd $users\user_id
rm -r *

like that very much , specially

last bit !!

Stephen

just try an explain that to a vista user ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,( fk it )

**YellowDog** · 14th June 2009, 08:11

I hear to be good at IT support you need to have an understanding wife and also an understanding mistress.

When you are away: Your mistress assumes you are with your wife and your wife assumes you are with your mistress.

This is the only way you can ever get some fucking work done.

**jono035** · 14th June 2009, 11:43

I think the sticking point of GNU/Linux as a name does kind of show what some of the problem with the linux community is...

Who cares how proper the naming scheme is, Linux is snappy and well known, GNU plus Linux doesn't exactly roll off the tongue, and maybe the more important thing is to get more people using the OS rather than confusing people with multiple names?

I'm an electrical engineer doing mostly hardware design, so maybe I lack some software genes or something...