Would you trust a dealership?

[lozz900]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..

[Max Preload]

no...

[Shaun Harris]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..

There are good and bad mate!!! Hence this deal, and you know exactually who Punch if reqd

$1.65 PER DAY SERVICE PLAN over the next 12 months =

$597-30 GETS YOU THE FOLLOWING DEAL

New Plymouth to Auckland- New Plymouth to Wellington

I will
1) Pick up your bike from your home or work
2) Return as above within 7 days
3) Full chassis strip down i.e.
Swing arm and suspension links removed
Full front end strip, triple clamps out etc
All inspected and RE packed and assembled with care and commitment to your life and baby!

# IF NEW PARTS OR LABOUT REQUIRED TO REPLACE, ++ $ FOR PARTS AND EXTRA LABOUR

Full inspection of all wheel bearings,
Wheel balance,
Disc condition,
Break pads and calliper condition
Front and rear breaks, receive a flush out of current fluid, and replaced with NEW Break fluid. (Product choice, OURS OR YOUR OWN?

# All consumables, i.e. Break fluid etc INC in the cost!

# IF NEW PARTS REQD, ++ $ FOR PARTS AND EXTRA LABOUR

Chain and sprocket inspection, and AS PER ABOVE RE $ COSTINGS

ENGINE

Will receive, New oil, New Filter, and shim clearance checked

# IF SHIMS REQUIRE CHANGING++$ FOR PARTS AND LABOUR

SUSPENSION WORK- MODIFICATIONS

As an agent of (CKT) For Ohlin’s and Race Tech (Here in my town)

Seals, oil, spring rate/s, modifications etc, all done with pleasure

Removal and Re Fitting of Forks and shock INCLUDED in the above plan cost!

( CKT) is offering a 3 stage modification maintenance plan

As a dedicated chassis shack WORK SHOP, Moto-Dynamix can also supply all gear related to Road bikes, clothing, parts, after market parts etc


6 WEEK BOOK IN PLAN

Deposit of $99-55 required, payments as above made weekly of $ 99-55

Bike WILL be collected on the 4th week, and returned on the 5th week, so back to you before total plan is paid for.

If you cancel your booking, YOU WILL NOT receive your first weeks instalment back!

This plan is for the following area’s to start with

New Plymouth to Auckland

New Plymouth to Wellington

MINUMIN OF 4 BIKES PER TRIP! PER WEEK.

MY GAURANTEE AND PROMISE

I will NOT fit any parts that I would NOT use myself

YOU WILL NOT HELP ME IN THE WORK SHOP

All bikes WILL be returned with DVD of Digital photos of the work being done, and a full spread sheet of the work done to your bike, GREAT FOR RE SALE PURPOSES


Sunday at millars car centre " Thanks Frosty"

We are going to be setting up at Millers car centre on Sundays, the reason for this, is for you the customer to come and talk with me face to face, so we can work out any work different or related to this offer, and as a way for determining if you need or require this work to be done, and to confirm bookings.

FROSTY:Me



So for those of you that don't know.
The Auckland thing is on sunday the 17th of May.
It will be at MILLARS CAR CENTRE
25 CORBAN AVENUE
HENDERSON

Car/Trailer parking is OVER THE ROAD in the carpark. -Sorry I just dont have room for half a doven cars/trailer actually in the yard.
The main workshop is where Shaun will be based.


RE Suspension work

These Sunday's will be also used to messure up sag settings on your bike, for me to make an educated opinion of what work at what cost you may need or want doing, to improve your ride, and make it safer to ride.


EMAIL OR PHONE ONLY PLEASE


I PROMISE AND GUARANTEE MY WORK WITH YOUR LIFE!
__________________
shaun@motodynamix.co.nz

027-2559143


http://www.kiwibiker.co.nz/forums/sh...ad.php?t=98594

http://www.skachillracing.co.nz/about.php

www.ricoh.co.nz

[YellowDog]

A Tauranga motorcycle dealership repaired my bike after the previous owner pranged it.. 2000 km old it was.
Since ive owned it the front end has been shite since day one and its all got the better of me so I striped er down for a close inspection, hence my questions about straightening triple clamps the other day..
Turns out the worst was yet to come,I was pumping the forks indivdually and noticed a huge difference in performance.. I pulled them down to find one if the fork tubes is out of a different model bike, The part does not fit but because it bolted in and looked the part the dealership obviously decided to go with it.
The scary thing is I can see that Ive been lucky not to hit a really big bump and that fork fail.... Its that bad !!
I guess the lesson is unless you brought your bike brand new and you trust your spanner man with your life you never really do know how safe your bike is..

The retard who put your life at risk needs a good smack in the mouth.

IME - Most bike mechanics are bikers and would not do something so stupid. There's no excuses. I do trust the dealership I use and I have changed a couple of times until I found one able to communicate at the right level.

I hope you have told them what you have found and that you are more likely to see 'A Rocking Horse have a Shit' than use these wankers again.

[McDuck]

Is there any chance the owner wanted the cheepest job under the sun? If so and he wouldnt pay for any more can you really be hard on the spanner man?

[DEATH_INC.]

If you know who did the job, go talk to them....find out the facts for yourself, then you'll have a better idea what to do.
edit; I'll also just mention that regardless of anything else, if it's really unsafe, they are not allowed to do it.

[YellowDog]

Is there any chance the owner wanted the cheepest job under the sun? If so and he wouldnt pay for any more can you really be hard on the spanner man?

My understanding is that it wasn't the previous owner getting the bike repaired.

Regardless of any budget constraints, no mechanic should ever repair a motorcycle in full knowledge that it will be unbalanced and dangerous. And if he wasn't aware of this, he should not be a motorcycle mechanic.

Of course there is the possibility that this was a genuine mistake and the either the incorrect part was ordered or an incorrect part was already on the bike meaning that the correct part caused the problem. This is why you should always change in front or rear pairs, as differing wear levels can also have a similar effect.

And finally: This is the sort of problem that the Road Test prior to release is designed to address.

[DEATH_INC.]

Regardless of any budget constraints, no mechanic should ever repair a motorcycle in full knowledge that it will be unbalanced and dangerous.

You are not legally allowed to do an unsafe job. The words Not fit for purpose cover this. It applies to practices and products.

[p.dath]

I would probably go and talk to the owner of the dealership and let them know what happened. Remind them that if you had an accident and died the mechanic could be charged with negligent man-slaughter.

You may find out the owner is unaware, and may be shocked to find out what his employee did.

[NinjaNanna]

Don't know you or the bike you are talking about - but are you certain that the part is actually wrong?

What I'm meaning is that not all suspension units have both compression and rebound dampening in BOTH forks. Are you certain that this isn't the case here hence the difference between the internals?

If you are then as you were and I'll mind my own business.

[ypvs kiwi]

Interesting Post - I picked up a RGV250 a couple of months back which needed a litte engine work. The previous owner had just spent over $2k with his mechanic, within 2 hrs of getting the bike home it was condemed to the parts bin - the major problems as I saw them:

No oil in forks, seals shot to pieces
Drive chain links rusted solid
water in gearbox oil
no brake fluid in reservoirs
break discs worn well below spec
exhaust mounts broken

Please don't read this wrongly the purchase was my risk so no issue with the kid who sold it to me - however how a competent mechanic could allow the bike out of his shop a couple of months earlier in this condition shows a complete lack of proffessionalism. I would suggest the mechanic should have a least given him a list of faults, and refuse to work on it unless the safety critical ones would be fixed.

I think the moral is to only use people you trust and check all work carried out.

[smoky]

I don't trust any one really

Pays to check things out - but there's always going to be the risk of someone not doing there job properly

I use Boyds here in Hamilton, they seem reliable and honest, their mechanics have a very good rep; but I think they see my old bandit as a pile of shit, compared to what they normally work on, and therefore I get the feeling they do a bit of a quick job on it at times.

So for anything major - I think I'd try and find someone who cares about bikes, no matter how old or shitty it is

[AllanB]

I use Boyds here in Hamilton, they seem reliable and honest, their mechanics have a very good rep; but I think they see my old bandit as a pile of shit, compared to what they normally work on, and therefore I get the feeling they do a bit of a quick job on it at times.

So for anything major - I think I'd try and find someone who cares about bikes, no matter how old or shitty it is

Reliable and Honest - that's exactly what you want to hear regarding a workshop - thumbs up to Boyds then.

[Shaun]

I am Moto-Dynamix YOu who ever you are, ( Any customer) will never recieve YOUR bike back incomplete or Not 100% finished.

I know what it is like to Die from poor quality workman ship

PS, have any one that has replied to the first post, actually read every one elses posts, or just posted?

[Taz]

I'm not a very trusting soul. I do all my own work. I trust me alot more than minimum wage apprentice at dealership. And I can take as long as I like to do the job properly without grumpy workshop manager or shop owner giving me the hurry up and causing corners to be cut. Most don't care about your bike as much as they care about relieving you of the contents of your wallet.