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Thread: Giving change.

  1. #1
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    Question Giving change.

    This fair gripes my gizzard! How does it affect you?
    I went into Super cheese Auto today to get some oil and stuff and the bill came to $18 and change. I paid with a $50 note [Anyone else remember these?] and got given; $30 in 2 notes and then a large receipt made out of that waxy paper they make cheap toilet paper with. Then in my still outstretched hand, on top of the receipt, was placed the coins of inherent instability and much needed dexterity. In my other hand , of course, I had a bottle of oil and other sundry. The only thing you can do is to scrunch the whole lot up into your hand before it all becomes dangerously unstable!
    What I want to know is; is there a reason why the change etc is always handed out like this? Why can they not put the coins in your hand 1st? But they never do and I wonder if anyone can enlighten me as to why this is standard business practice?
    Rant over.
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    I just put all my just purchased stuff on the counter, and slowly put my change in my wallet/pocket. The more people behind me, the longer I take.
    When life throws you a curve ... Lean into it ...

  3. #3
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    As for standard business practice, I'm not sure but when I'm working on checkouts I find it easier to hand out the notes first and then the coins.

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    I know what you mean. Trying to pick the change out of scrunched up notes and reciepts is a pain in the ass!

    In saying that, I use cash maybe once a fortnight. My EFTPOS card is so thin it's almost transparent.

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    Quote Originally Posted by Laava View Post
    This fair gripes my gizzard! How does it affect you?
    I went into Super cheese Auto today to get some oil and stuff and the bill came to $18 and change. I paid with a $50 note [Anyone else remember these?] and got given; $30 in 2 notes and then a large receipt made out of that waxy paper they make cheap toilet paper with. Then in my still outstretched hand, on top of the receipt, was placed the coins of inherent instability and much needed dexterity. In my other hand , of course, I had a bottle of oil and other sundry. The only thing you can do is to scrunch the whole lot up into your hand before it all becomes dangerously unstable!
    What I want to know is; is there a reason why the change etc is always handed out like this? Why can they not put the coins in your hand 1st? But they never do and I wonder if anyone can enlighten me as to why this is standard business practice?
    Rant over.
    What grade oil was it?

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    Stop using cash... I haven't carried any for years.
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    Its much better than here in South America, there´s always change shortages, eg. so you turn up with a 50 boliviano peso note (worth about $10 NZ) and they´ll tell you that they don´t have change for that. Also, you have to check the notes carefully and closely because there´s so much counterfeit money and all the locals know about it so if you end up with counterfeit money you´re left with the hot potato.

    In Argentina, there is the change mafia, and they hoard all the small change, and sell it to you at inflated rates, because you need these coins to ride the public transport. If you´re getting frustrated in NZ, it´s time for a change get out, and see how other people live. It´s good for the soul too.

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    The are suposed to count it back to you.

    Hence the reason the notes come first. But since places like that hire 16yos and slave labour and under train them. The counting back has stoped.

    eg.
    15.70 change. givin in 10 doller note, 5 doller note, 50 cent coin and 20 cent coin.

    thats $10, $15, $15.50, $15.70.
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    Quote Originally Posted by Gremlin View Post
    Stop using cash... I haven't carried any for years.
    EFPOS = Problem Solved.

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    Quote Originally Posted by Laava View Post
    Why can they not put the coins in your hand 1st? But they never do and I wonder if anyone can enlighten me as to why this is standard business practice?
    Rant over.
    This is a classic example where modern technology and poor maths skills are shown up. In the olden days you used to ring a sale on the till, take the money tendered, place it on the top of the till drawer and count out the change. Then you delivered the change back to your customer, counting it back as you went so they and you knew they were gettting the right amount.

    These days the sale is rung on and then the amount tendered is entered and the till calculates the change for the sale. The staff manning the till simply take out what the till says is change and plop the whole lot in your hand.

    Drives you nuts sometimes, very difficult to see if you actually got the right change, and worst of all almost impossible to manhandle the money into your wallet without spilling coins everywhere.
    Quote Originally Posted by Gubb View Post
    Nonono,

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    I was in a shop once in the uk, had my hands full of stuff (clothes etc) and the nice lady (40ish she was, I was about 19) went to give me my change.

    'Dont worry, I see you have your hands full, I'll put it in your back pocket' she says. Now thats what I call service....

    ...apart from when she did, she forced the change in a bit to hard (as she had to squeeze her hand into the back pocket of a bloke with a fat arse), my belt snapped and my pants fell down, right there ane then in the shop.

    ....and I had my Piny & Perky undies on.....

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    I remember working in retail and being taught the counting out customers change thingy........
    Wot really gets my goat is rude service. I hate it when the person serving me tallies up my purchases and says "10 dollars." usually I give them a quizzical look (most times they are so disinterested they dont even catch it) and then give them my $$$ or card. And then theres not even a thank you.

    Maybe I'm just too arrogant for my own good, but I expect a "please" and a "thank you". This is MY MONEY, that I'm choosing to spend in their shop.....thereby helping them keep their business open.....

    The reaction they recieve back from me depends on what sort of day I've had, on more than one occasion I have stood at the counter until they give me a quizzical look and then ask them if Please and Thank You are hard words for them? I prefer to go to shops where the ppl are polite and avoid the rude buggers
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    Quote Originally Posted by Fatt Max View Post
    I was in a shop once in the uk, had my hands full of stuff (clothes etc) and the nice lady (40ish she was, I was about 19) went to give me my change.

    'Dont worry, I see you have your hands full, I'll put it in your back pocket' she says. Now thats what I call service....

    ...apart from when she did, she forced the change in a bit to hard (as she had to squeeze her hand into the back pocket of a bloke with a fat arse), my belt snapped and my pants fell down, right there ane then in the shop.

    ....and I had my Piny & Perky undies on.....
    So did the nice lady finish the job?
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    Coins last maybe the idea is stopping the notes blowing away when doors open.Bit of weight stops notes disapearing,if that happened customer would rant about losing notes.
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