Appliance insurance tip.

[duckonin]

Extended warranties are a waste of money on new products; they offer no extra protection over the consumer guarantees act.

My EW got me a new computer so it was worth it, but in saying that I had paid good money for the warranty...A lot of shit gives up just out of the original warranty, as the manufacturer needs to make another dollar from us all, not wait ten years....

[mister.koz]

My EW got me a new computer so it was worth it, but in saying that I had paid good money for the warranty...A lot of shit gives up just out of the original warranty, as the manufacturer needs to make another dollar from us all, not wait ten years....

I don't reckon its quite the conspiracy that people stack it up to be but they will build things to their contractual requirement (12 months) and if every manufacturer does this then they will lower the "reasonable lifespan" mentioned in the CGA. Its a gamble that i would take on most things below $1000 but depends on the warranty cost, got offered one for my ipod ($400) for $40 and that was hard to pass up...

[duckonin]

Also bought a power surge protector at the time,also on recomendation of staff,call it an add on sale maybe,but was also type of insurance if you like.

That way all bases covered.Be interesting to see what happens.

Well worth the money (cheap insurance)

[ynot slow]

I don't reckon its quite the conspiracy that people stack it up to be but they will build things to their contractual requirement (12 months) and if every manufacturer does this then they will lower the "reasonable lifespan" mentioned in the CGA. Its a gamble that i would take on most things below $1000 but depends on the warranty cost, got offered one for my ipod ($400) for $40 and that was hard to pass up...

Bought a tv,and computer monitor from wharehouse,tv crapped outside normal warranty period,replaced after it was repaired by them,cost me $20.00 warranty,the monitor went phut within normal period(was phillips)none in stock and given refund on credit card.

Have rung and the repairers have the ok to do.What a pain in arse,tv repairer sent fax to Chch contact,they were supposed to send it via courier to Aussie,hadn't happened by Weds,was told can't authorise repairs till we have documentation,which can take 3 days to get here.

Phoned today 9.00am,and guy on phone said nope don't need "hard copy of quote"and"we can authorise by phone" grabbed his name.Phone call to repairer,give the 0800 number a call ask for Jeff,they did so.Rang Aussie again after lunch about 1.00pm,and yes has been okeyd by Jeff was told.Wasn't worth insurance claim for that so happy to pay this time for warranty.And cost of warranty has paid off.

Also asked what happens if another part goes bang,was told they will repair to value of $1350Aus,less the repair costs this time,once it gets to repair more than value they replace.

My take is say a $3000 tv,repair 1 is $350,repair 2 is $2000 they pay the difference of tv value less any repairs so in this case you get $2650,not $3000,sure this allows for depreciation,but not the point of taking protection at point of sale.Especially if you still have money owing on it.

[Owl]

Also bought a power surge protector at the time,also on recomendation of staff

But did they try to sell you a $500 HDMI cable?

I'd love to know how many people fall for that con

[boman]

Good luck with the CGA, you'll need it. The 3 year factory warranty on my Toshiba laptop was worth every penny*

The extended warranty on wifes Toshiba laptop was also worth every penny. Same problem. Cooling fan fault. I would also recommend payment insurance on your credit cards as well. It helps to pay if somthing bad happens to your other half.

[ynot slow]

But did they try to sell you a $500 HDMI cable?

I'd love to know how many people fall for that con

Nope $13.50 off trade me.

[scracha]

Harvey norman ones are pretty sweet though, not bad on price.

Why buy a warranty from a store who can't actually fix the product? Seen it too many times. Customer buys a PC. Develops a fault. They take it back to store store. In store tech "fixes" PC by factory resetting it and losing all customer data. Customer goes to collect PC. Original fault hasn't been fixed. Customer goes back to store the following weekend. 2 or 3 weeks later it comes back from some generic repair center in Christchurch, again back to factory defaults. Customer has to then go back to collect PC.

I'll take the factory warranty with courier pickup and return or better still, onsite repair every time thank you sir. I'm not just talking about PC's either.