I think you might be a bit of a slow learner re consumer law.
Qmoto products have the right to repair or replace the product that MIGHT of been faulty due to manufacturing or poor quality component.
Qmoto DO NOT have to follow your instructions re refund at this stage.
They (qmoto), as i understand it, have had the item repaired, or are in the process of doing that. How bout you pull your head in and let the proper course of action flow.
Yes NZ is a small country with a close m/cycling community. You are but a small fry that is stirring the pond.
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