How the feck do you contact trademe?

**Morcs** · 1st November 2009, 10:05

as title says.

I cant send them a freakin email. I go to 'contact us' and all i get is a load of links to FAQs. Lazy fucking bastards.

Otherwise I have to call them and that costs $$$$.

All I want to do is change the category that I have a classified listed in..

Anyone know an email address that I can mail?

**allycatz** · 1st November 2009, 10:07

If you want to change the category...open your auction, click on edit and theres a change category tag where it shows the existing listing

**Cloggy** · 1st November 2009, 10:11

Send an email to : support@trademe.co.nz
I had a reply within 24 hours.

**Jizah** · 1st November 2009, 10:29

Or ring them on their secret squirrel 0800 number.

0800 334 332

**CookMySock** · 1st November 2009, 16:50

Originally Posted by Jizah

Or ring them on their secret squirrel 0800 number.

0800 334 332

LOL thats funny as. I bet they won't like that number being circulated. Where did you find it?

Steve

**Jizah** · 1st November 2009, 17:16

I think I got it off the forums ages ago. I believe trademe gives it out to the big sellers.

**mattian** · 1st November 2009, 17:22

I got fed up with having to browse through all the offroad bike gear when looking for road gear. So, i sent them an email suggesting that they devide their bike gear into 2 categories Off road and on road. I got a very polite email back thanking me for my suggestion and taking the time to email them ! I thought that was bloody nice of them.
I emailed the address Cloggy said. support@trademe.co.nz

**Morcs** · 1st November 2009, 17:23

Originally Posted by allycatz

If you want to change the category...open your auction, click on edit and theres a change category tag where it shows the existing listing

Not possible with a classified!

Cheers for the email address Cloggy.

**Jizah** · 1st November 2009, 18:21

Originally Posted by mattian

I got fed up with having to browse through all the offroad bike gear when looking for road gear. So, i sent them an email suggesting that they devide their bike gear into 2 categories Off road and on road. I got a very polite email back thanking me for my suggestion and taking the time to email them ! I thought that was bloody nice of them.
I emailed the address Cloggy said. support@trademe.co.nz

I think you'll find it's an automatically generated response.

**Headbanger** · 1st November 2009, 19:07

Originally Posted by Jizah

I think I got it off the forums ages ago. I believe trademe gives it out to the big sellers.

Its listed on their website under contact....

**Jizah** · 1st November 2009, 19:08

Originally Posted by Headbanger

Its listed on their website under contact....

Link please?

**PrincessBandit** · 1st November 2009, 19:12

Got automated response from that email address saying my request could not be processed.

So I'm gonna try their 0800 number. Pretty darn shoddy when you can't contact the beggars when you need to.

**PrincessBandit** · 1st November 2009, 19:21

Hah! A nice young woman answered the 0800 number (just by saying "......... speaking") I asked if this was the trade me number and she replied "this is Trade me's fraud line". Anyways, I told her my problem (to do with Address Verification and how it seemed impossible to contact anyone in T'Me) she directed me back to the "contact us" link at the bottom of each TM page.

Went through the same rigmarole I did last time to try and sort the problem, will not hold my breath to see if I get a response this time......